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  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | Transcripts Available | Free Retake Exam | Lifetime Access
    • 682 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing …
    Save 14%
    £12 £14

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 696 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...(RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Without any formal requirements, you can delightfully enrol in this Office Administration & Retail Customer Service course. Our Office …
    Save 58%
    £12 £29

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 265 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    ...Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 NVQ Certificate in Customer Service (RQF) …
    Save 7%
    £12 £12.99

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 133 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    Save 20%
    £12 £15

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 37 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Calls Customer Service: Transferring calls and Messages Customer Service: Methodology for Training Employees Customer Service: Module 01 MCQ Customer Service: Module 02 MCQ Customer Service: Module 03 MCQ Customer Service: Module 04 MCQ Customer Service: Module 06 MCQ Customer Service: …
    Save 7%
    £12 £13

  • Customer Service - Customer Service Advanced Diploma Level 7 & Know Your Customer (KYC)

    Knowledgera
    Updated 2024*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • 34 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...(Customer Service) Customer Service You don't need any Requirements for this Customer Service (Customer Service) course. Customer Service (Customer Service) Customer Service Customer Service (Customer Service) Customer Service The Customer Service (Customer Service) Training Course …
    Save 7%
    £12 £13

  • Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • 17 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Part 03 Customer Service: Module 02 Customer Service: Module 03 Customer Service: Module 04 Customer Service: Module 05 Customer Service: Module 06 Customer Service: Module 01 Part 04 Customer Service: Module 01 Part 05 Customer Service: Module 01 Part 06 Customer Service: Module 01 …
    Save 19%
    £12 £14.99

  • Customer Service Manager with Telephone Etiquette & KYC Diploma

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...open to all. Customer Service Manager Customer Service Assistant Customer Service Advisor Customer service Agent Customer Service Representative Customer Service Bundle: Course 01 Customer Service Bundle: Course 02 Customer Service Course Assignment Customer Service Bundle: Course …
    Save 13%
    £13 £14.99

  • Customer Service Excellence - Level 5

    Learndrive
    Free Ebook | Customer Care | Telephone Etiquette | Receptionist | Know Your Client (KYC) | Email Writing
    • Online
    • 9.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Serving customers using social media platforms Customer Service: Customer Service Policies Customer Service: Adopting Language Techniques in Customer Service Customer Service: Ethical Customer Service Customer Service: Building Rapport in Customer Service Customer Service: Customer Service …
    Save 33%
    £12 £18

  • Customer Service Level 1

    Empower UK Employment Training
    Entry Level Career Pathway Program on Customer Service - No Exam - Instant Free Certificate - Free Toolkit
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Certificate in Customer Service Level 3 Diploma in Customer Service Level 4 Certificate in Customer Service Level 4 Diploma in Customer Service Level 5 Certificate in Customer Service Level 5 Diploma in Customer Service Level 6 Certificate in Customer Service Level 6 Diploma in Customer Service …
    Save 4%
    £12 £12.50

  • Customer Service Certification

    Knowledgera
    5 Courses Bundle*/Updated 2023*/All in One*/Free Certificate*/Lifetime Access*/14 Days Money-Back Guarantee
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...this Customer Service specialisation. You will get an instant PDF Certificate after completing this Customer Service course. This Customer Service bundle have: Customer Service Course 1: Customer Service Customer Service Course 2: Know Your Customer (KYC) Customer Service …
    Save 12%
    £29 £33

  • Customer Service: Customer Care Skills with Proper Telephone Etiquettes Training

    Learndrive
    Training Duration: 94 Minutes + MCQ Based Assessment + PDF Certificate: Free + Vaiditiy: Lifetime + Retake: Unlimited
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Care Service Customer Service: Module 2 MCQ Customer Service: Greeting Customers Professionally Customer Service: Module 6 MCQ Customer Service: Service Model & Defusing Techniques Customer Service: Module 3 MCQ Customer Service: Building Customer Rapport Customer Service: Module …
    Save 7%
    £12 £12.99

  • Customer Service Diploma

    Course Care
    CPD Accredited | Free Certification from REED | Lifetime Access | Expert Tutor Support | No Exam | No Hidden Fees
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...completion of the Customer Service Diploma course Key Features of Customer Service Diploma Training This Customer Service Diploma offers a range of benefits, including: Free PDF Certificate Lifetime Access Tutor Support Customer Service Diploma Expert Customer Service Diploma specialists …
    Save 14%
    £12 £14

  • Level 2 & 3 Customer Service

    Knowledge Gate
    CPD Accredited>FREE PDF Certificate Upon Completion!>FREE Video on Customer Service> No Exam Required
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Module 01: Customer Service: Needs and Dealing Your Attitude: Developing Return Business Development Customer Service: Over the Phone Dealing With Difficult Customer Online Customer Service: Electronic Communication Understanding and Meeting Customer Needs Customer Service: Verbal Conversation …
    Save 39%
    £12 £19.99

  • Customer Service Level 3 Diploma

    Study Express
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...a FREE digital certificate. Customer Service Level 3 Diploma This Customer Service Level 3 Diploma is suitable for anyone who wants to boost their career in Customer Service Level 3 Diploma. Customer Service Level 3 Diploma The Customer Service Level 3 Diploma is an ideal choice …
    Save 29%
    £12 £17

  • Customer Service: Customer Service Level 6

    UK Professional Development Academy LTD
    Level 6 Diploma in Customer Service, 100% success rate , 100 CPD Points, Quiz based assessment included
    • 78 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...and experience in Customer Service and handling customers’ emotions is required. If you have level 1 customer service, Level 2 customer service, level 3 customer service, Level 4 customer service, and customer service level 5, then this Level 6 customer service has boosted your career …
    Save 42%
    £12 £21

  • Customer Service with Professional English, Communication Skills & Telephone Etiquette

    Learndrive
    6 Free PDF Certificates > Assessment > 24/7 Support > Easy Refund Policy
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Certificate in Customer Service Level 6 Diploma in Customer Service Level 7 Certificate in Customer Service Level 7 Diploma in Customer Service Customer Service Manager Customer Service Assistant Customer Service Advisor Customer Service Agent Customer Service Representative Customer Service …
    Save 36%
    £12 £19

  • Customer Service: Telephone Etiquette & Presentation Skills - Level 3

    Learndrive
    3 Specialised Course Bundle > Free PDF Certificates > No hidden fees > Tutor Support
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Great Customer Service Service Model & Defusing Techniques of Customer Service Customer Management Building Customer Rapport Greeting Customers Professionally Importance of Presentation Skills in Customer Service Effective presentation skills are crucial in customer service as they …
    Save 7%
    £12 £12.99

  • Customer Service Essentials

    Course Line
    2-Course Bundle | CPD Certified | 3 Free Certificates | 2024 Updated | Lifetime Access | 24/7 Student support
    • Online
    • 27 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...This Customer Service training has covered all the latest topics to keep you better prepared for your Customer Service profession. Enroll now for a successful Customer Service career! This Customer Service training offers Free Time Management Course This Customer Service bundle …
    Save 8%
    £21 £23

  • Diploma in Customer Service - Level 5 CPD Accredited

    Brentwood Open learning College
    Certificate QLS Level 5 | *FREE PDF Certificate* |120 CPD Credits | **PR & Problem Solving Free Courses*
    • 483 students
    • Online
    • 450 hours · Self-paced
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Unit 1 - Customer Services : An Introduction This Customer Service unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Benefits of a Customer-Centred Organization …
    Save 45%
    £12 £22

  • Customer Service: Customer Retention Specialist Training

    Compliance Central
    Empower Your Career | CPD Accreditation | Lifetime Access | FREE PDF Certificates | Free Exam & Assessment
    • 11 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the …
    Save 20%
    £12 £15

  • Customer Service Advanced Diploma

    CPD Courses
    CPD Accredited | Advanced Diploma QLS Level 7 | 200 CPD Points |+2 FREE Courses [50,000+ Students] FREE PDF Certificate
    • 1,426 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    Highly rated
    ...of each module. Unit 1 - Customer Services : An Introduction This Customer Service Unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Plus more Unit …
    Save 20%
    £12 £15

  • Diploma in Customer Service - CPD Course

    Oxford Home Study College
    CPD Accredited | Advanced Diploma QLS Level 5 | 120 CPD Points |+2 FREE Courses [12,000+ Students] FREE PDF Certificate
    • 152 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Benefits of a Customer-Centred Organization Customer Satisfaction Knowing your Customer’s Needs and Requirements Changing Nature of Customer Service …
    Save 25%
    £12 £16

  • Customer Service/ Success Diploma (Level 2 & 3) - CPD Certified

    StudyHub
    Save Money, Learn & Earn > 4 Career-Oriented Courses > Free Gift > PDF Certificate Included > Free Exam
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    ...Principles of Customer Service Level 2 Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate …
    Save 3%
    £29.99 £31

  • Level 1 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 373 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...This certificate in customer service will give you the basic understanding and skills you will need to work in and support customer service delivery. This Level 1 Customer Service Certificate programme also enables learners to obtain a certified customer service specialist qualification …
    Save 78%
    £87 £400
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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