Skip to content
  1. Business
  2. Customer service
11,212

Customer service courses in East Midlands

Sort by :

Find courses near

Search results

  • Customer Experience Manager - Job Ready Programme with Full Career Support

    Janets
    Mid-Year Sale! (was 1999) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Access to 3000+ Courses
    • 27 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Did you know that companies lose over £37 billion annually in the UK alone due to poor customer service? In today’s hyper-competitive market, exceptional customer experience is no longer a bonus but a necessity. Businesses are searching for skilled professionals who can off …
    £449

  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Training Express Ltd
    10 Free Courses | Free PDF & Hardcopy Certificates | QLS Endorsed and CPD Accredited | Free Retake Exam |Lifetime Access
    • 822 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated 2025] [Get 10 Free Courses: Only for TODAY] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail …
    Save 14%
    £12 £14

  • Microsoft PowerPoint Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 18 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. In this course, you will use the vast array of features and functionality contained within PowerPoint t …
    £237.60

  • Microsoft PowerPoint Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 18 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. You will enhance your presentation by using features that will transform presentation into a powerful m …
    £237.60

  • Level 2 Award in Customer Service (RQF)

    The UK Training
    This course is only available for group bookings of 6 or more either at our centre or at your premises.
    • Classroom - Northampton
    • 1 day · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet custome …
    £384

  • Level 2 Award in Conflict Management (RQF).

    The UK Training
    • Classroom - Northampton
    • 1 day · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    This accredited qualification meets the requirements of anyone with a customer-facing role who deals with service users or the general public. It is also relevant to those who would like a better understanding of the prevention of conflict, giving them more confidence in dealin …
    £90

  • Level 2 Award in Food Allergen Awareness and Control in Catering (RQF)

    The UK Training
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Northampton
    • 1 day · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Every year we see 4,500 hospital admissions and 10 deaths from food allergy. New allergen information rules are here to change the way you get information on 14 allergens, if included in the food you buy. Food allergy and intolerance are growing health concerns in the UK. They ar …
    £102

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    New Year Sale! (was 599) | 30-in-1 Package | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Did you know that 96% of customers say customer service is a key factor in their loyalty to a brand? In today’s competitive market, businesses are no longer just about products or services—they’re about experiences. Exceptional customer service is now a defining factor in busine …
    Save 50%
    £100 £200

  • Practical C# Programming - Sheffield

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - Sheffield
    • 3 days · Part-time or full-time
    • Certificate(s) included
    C# skills are in high demand: This practical C# Sheffield Course is delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your project …
    £1,495

  • Introduction to TickITplus

    LRQA
    Thinking about implementing TickITplus?
    • Classroom - Birmingham
    • 1 day · Full-time
    • Certificate(s) included
    Introduction This one-day training course provides entry level access to capability grading for SMEs, taking into consideration advancements in technology. It will help you understand more about the TickItplus standard, its features and scope and how the changes may apply to …
    Enquire for pricing

  • Presentation Skills Training – Interactive Classroom Course

    KEYS TRAINING
    Deliver Confident & Engaging Presentations | Expert-Led Practical Training | Small Group Sessions
    • Classroom - Birmingham
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Master the art of delivering confident and engaging presentations with our expert-led Presentation Skills Training. Designed for professionals who want to improve their public speaking abilities, this interactive course equips participants with the techniques needed to communicat …
    £295

  • Lean Six Sigma Green Belt - Birmingham

    Training Deals
    • 40 enquiries
    • Classroom - Birmingham
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    Popular
    This course is designed to provide delegates with the knowledge required to pass the Lean Six Sigma Yellow and Green Belt exams and become a certified Lean Six Sigma Green Belt. Lean Six Sigma Green Belt is a globally sought-after qualification which indicates the holder has …
    Enquire for pricing

  • BCS Requirements Engineering | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 37 enquiries
    • Classroom - Birmingham
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Requirements Engineering course introduces you to the techniques for uncovering the requirements which will lead to a working, cost-effective solution. With the use of a supporting case study, this course defines the types of requirements, the people involved in the e …
    £1,194

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    Training Express Ltd
    8 in 1 Bundle | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 181 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] The Retail Customer Service course is a skills-focused course, designed to provide those working in the retail sector with the knowledge and expertise to deal with customers effect …
    £12

  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 16 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    Communication Skills - Course Overview This 1 Day Effective Communication Skills Course course will help you to become a more inspirational and effective communicator. By understanding the importance of clear and focused written and verbal communication skills, delegates will be …
    Save 10%
    £351 £390

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Customer Service - Course Overview If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Cust …
    £390

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 45 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Sales Training Course - Overview Are you struggling to consistently hit your sales targets? Are you looking to build more productive relationships with your customers? Would you like to increase your sales conversion rate? Would you like to learn how to "close" the deal/sale more …
    Save 10%
    £351 £390

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Telesales Course - Overview This 1 day ‘Telesales’ course is aimed to help attendees who are responsible for contacting potential new customers / or receiving calls, and closing the sale. This Telesales course will help you to understand the importance of establishing rapport qui …
    Save 10%
    £351 £390

  • Key Account Management

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • Classroom - Birmingham
    • Part-time
    • Certificate(s) included
    • Tutor support
    Key Account Management - Overview Are you looking to improve the way you manage your Key Clients to ensure longer term retention and profitability? Do you wish to better understand the key account management process of how to add value to existing clients in order to grow their a …
    £390

  • Insurance Claims, Handling, Investigation and Customer Service

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Lifetime Access
    • 14 students
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This course is perfect for anyone who wants to learn how insurance claims work and how to support customers during the process. You will start by learning what an insurance claim is and how it is handled from start to finish. You will understand how claims are received, processed …
    Save 42%
    £12 £21

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom - Birmingham
    • Part-time
    • Certificate(s) included
    • Tutor support
    This 1 day ‘Winning Ways to Set Appointments on the Telephone’ course is aimed to help participants who are responsible for setting appointments for others, or for themselves where they wish to make the appointment prior to a face-to-face meeting. They will develop and use a prov …
    Save 10%
    £351 £390

  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 18 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Influencing and Negotiation - Overview Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, …
    £780

  • Accounting and Finance Practical Training using Sage 50 QuickBooks IRIS BrightPay and Xero

    KBM training
    Guaranteed Work Experience with ACCA Gold Partner Chartered Accounting Firm - Job Placement Support
    • 962 enquiries
    • Classroom - Birmingham
    • 212 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    Trending
    Practical Accounting and Finance Training with Guaranteed Work Experience is delivered in collaboration with KBM Chartered Certified Accountants and Registered Auditors (ACCA Approved Gold Level Chartered Accounting Firm) Practical Accounting and Finance Training is provided on …
    Save 50%
    £142 £284

  • Free AAT Level 2 Certificate in Bookkeeping with Practical Accountancy

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 212 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • Regulated qualification
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting softw …
    Save 33%
    £398 £600

  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 258 enquiries
    • Classroom - Birmingham
    • Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    The Assistant Accountant training program is designed to equip you with the skills that you need to secure a job as an Assistant Accountant . Upon completion, you will have a good understanding of the financial process from purchase and sales Ledger to extended trial balance. Y …
    £398

  • Assistant Accountant Training in Birmingham

    KBM training
    Practical Training with Qualified Accountants in Birmingham
    • 59 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high quality Practical Accountancy Training in partnership with KBM Chartered Certified Accountants in Birmingham and London. You will gain hands on practical training on various software such as Sage, QuickBooks, Excel, Xero and Payroll …
    Save 50%
    £199 £398

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 113 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    Accounting | Practical Accounting Training on Sage 50 / QuickBooks / Excel and Xero You can combine Practical Accounting Training with the following AAT Level 2 Certificate in Accounting AAT Level 3 Diploma in Accounting AAT Level 4 Diploma in Accounting Practical Accounting Trai …
    Save 33%
    £398 £600

  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 171 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accountancy but finding it hard due to a lack of Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand experie …
    Save 50%
    £244 £488

  • Accounting Practical Training Accounting Work Experience

    KBM training
    Accounting Work Experience
    • 79 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accounting but finding it hard due to lack of Accounting Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand …
    Save 33%
    £398 £600

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 329 enquiries
    • Classroom - Birmingham
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600
Sort by :

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
View all