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Intermediate CRM courses

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  • Coding and Programmer Job Guarantee Programme

    ITonlinelearning
    Includes Recruitment Support, CV Review and LinkedIn rewrite
    • 532 enquiries
    • Online
    • 80 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    Trending
    Imagine yourself as a skilled programmer: someone who can build smart solutions that move technology forward and shape the digital world around us. As a programmer, you’ll learn a wide mix of skills to create software, design step-by-step solutions (algorithms), and tackle challe …
    £1,995

  • Software Engineering : Software and Web Development - CPD Accredited Online Programme

    Skill Up
    45-in-1 Career Guided Programme | 45 Free Digital & 1 Hardcopy Certificate | 450 CPD Points | Lifetime Access
    • Online
    • 245 hours · Self-paced
    • Certificate(s) included
    • 450 CPD points
    • Tutor support
    Great service
    ***Exclusive Savings Deal !! Career Focused 45 in 1 "Software Engineering: Software and Web Development - CPD Accredited Online Programme*** â–º Standout Features from this Software Engineering - Software and Web Development: 45 Free PDF Certificates 1 Free Hardcopy Certificate C …
    Save 50%
    £150 £300

  • Level 5 Customer Relationship Management (CRM)

    Skills Boost
    CPD Accredited | 3 Courses Bundle | Free 3 PDF Certificate | 24/7 Tutor Support | 100% Pass Rate | Money Back Guarantee
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 5 Customer Relationship Management (CRM) [2026 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Level 5 Customer Relationship Management (CRM) Course Course 01: Level 5 Customer Relationship Management (CRM) Course 02: Customer Service Training …
    £19

  • CRM: Customer Relationship Management - CPD Accredited

    Skills Boost
    3 Premium Courses Bundle | Free 3 PDF Certificate | 24/7 Tutor Support | Money Back Guarantee | 100% Pass Rate
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    CRM: Customer Relationship Management [2026 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this CRM: Customer Relationship Management course Course 01: CRM: Customer Relationship Management Course 02: Customer Service Training Course 03: Retail Management …
    £19

  • Customer Relationship Management

    Skills Boost
    CPD Accredited | Free PDF Certificate | Lifetime Access | 100% Pass Rate | 24/7 Tutor Support | Money Back Guarantee
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...ever. This Customer Relationship Management course explores key principles of CRM, including customer retention, data-driven decision-making, CRM software tools, and strategies to personalise the customer journey. You’ll gain insights into customer lifecycle stages, CRM platforms …
    £19

  • Customer Relationship Management: CRM

    Skills Boost
    Special Offer | Free PDF Certificate | 100% Pass Rate | Money Back Guarantee | Lifetime Access | 24/7 Tutor Support
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    ...career. Customer Relationship Management: CRM If you have an interest in Customer Relationship Management, you are warmly invited to enrol in this comprehensive CRM course and take the next step in your professional development. Customer Relationship Management: CRM You can leverage …
    £19

  • Level 5 Compliance Management + CRM with HR Management

    Skills Boost
    CPD Accredited | 4 Courses Bundle | Free 4 PDF Certificate | 24/7 Tutor Support | Money Back Guarantee | Lifetime Access
    • Online
    • 7.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Module 11 Payroll Management Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management Module 5 Sales Funnel Module 6 Measuring CRM Module 7 Customer Engagement Management Strategies Module …
    £19

  • Sales Management, Customer Relationship Management with Customer Service

    Skills Boost
    CPD Accredited | 4 Courses Bundle | Free 4 PDF Certificate | Lifetime Access | 24/7 Tutor Support | Money Back Guarantee
    • Online
    • 8.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Module 11 Payroll Management Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management Module 5 Sales Funnel Module 6 Measuring CRM Module 7 Customer Engagement Management Strategies Module …
    £19

  • Customer Service (CS) & Customer Relationship Management (CRM)

    Training Edge
    5 Courses + 50 Topics + Free PDF Certificate + Instant Access | 14 Day Money Back Guarantee| FREE QUIZ EXAM
    • Online
    • 8.6 hours · Self-paced
    • Certificate(s) included
    Great service
    Trending
    ...service strategies, training and development, communication skills, relationship building, and complaint handling. Course 02: Customer Relationship Management (CRM) Learn the core principles of CRM including CRM systems, traditional and social CRM, customer lifecycle management, sales …
    £19

  • Customer Service Level 2 & 3 & Customer Relationship Management (CRM)

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • Online
    • 7.5 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Training & Development for Effective Customer Service Module 6 : Building Strong Relationships with Customers Module 7 : Communication in Customer Service Module 8 : Handling Complaints Course 02: Customer Relationship Management (CRM) Module 1 : An Overview of CRM Module 2 : Understanding …
    £19

  • Customer Service Skills Certificate with Communication, CRM and Complaint Handling

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • Online
    • 10.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Course 03: Customer Relationship Management (CRM) Curriculum: Module 1: An Overview of CRM Module 2: Understanding CRM Software Module 3: Understanding Traditional and Social CRM Module 4: Customer Lifecycle Management Module 5: Sales Funnel Module 6: Measuring CRM Module 7: Customer …
    £19

  • Retail Customer Service

    Training Express Ltd
    10 Courses Combo | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 54 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ...strategies. Develop expertise in visual merchandising techniques. Master customer relationship management (CRM) software. Improve workplace productivity and time management. Enhance personal and career development strategies Accreditation All of our courses are fully accredited, including …
    £49.99

  • HR: Human Resources Management with Recruitment Consultant & Customer Service + CRM

    Training Edge
    5 in 1 Bundle | Free 5 PDF Certificate Included | Total 46 Modules | 14 Days Money Back Guarantee | Expert Support
    • Online
    • 10.2 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Service Strategy Training & Development Building Customer Relationships Communication in Customer Service Handling Complaints Course 04: Customer Relationship Management (CRM) Overview of CRM CRM Software Fundamentals Traditional vs Social CRM Customer Lifecycle Management The …
    £19

  • Customer Service (Level 2 & 3), Business Management & Communication Skills

    Training Edge
    "100+ 5-STAR rating" | 5 Courses Bundle + 5 PDF Certificate | 14 Day Money Back Guarantee | FREE EXAM + RETAKE
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    Great service
    ...in professional environments. The Course 04: CRM – Customer Relationship Management (1:09:00) introduces you to the essential tools and strategies of managing customer relationships. You’ll study CRM software, traditional and social CRM, customer lifecycle management, and the sales …
    £19

  • B2B Business Development & Sales Training - Level 3 - CPD Accredited

    Learndrive
    Free Resources: Lead Generation Blueprint, Cold Calling Guide | Free Course: Business Etiquette | Free Student ID Card
    • 236 students
    • Online
    • 7.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Business Development & SalesTraining does not have any prerequisites or formal requirements. Business Development Executive Business Development Officer Sales Executive Business Development Specialist Business Development Consultant Sales Consultant Business Development Foundations …
    Save 23%
    £19 £24.99

  • Level 2 & 3 Certificate in Customer Service + Communication Skills & Conflict Management

    Core Courses
    5 Courses | Free 5 PDF Certificate | Instant Access* Free MCQ Exam + Retakes| 24*7 Support | 14 Day Money Back Guarantee
    • Online
    • 11.8 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Feedback and Counselling Skills Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management Module 5 Sales Funnel Module 6 Measuring CRM Module 7 Customer Engagement Management Strategies Module …
    £21

  • Technical Sales Engineering Fundamentals Level 3 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...engineering positions, business development support roles, or further study in sales engineering, engineering management, or business disciplines. Lecture 6: Professional Development and Ethics Assessment Lecture 3: Customer Relationship Management (CRM) Lecture 5: Technical Support …
    £19.99

  • Customer Service Advisor Training

    Texlearn Academy
    Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...course emphasises the development of professional telephone etiquette, email communication skills, and face-to-face interaction strategies. Learners will also explore tools for managing customer inquiries, utilising CRM (Customer Relationship Management) software, and adhering to service …
    £19

  • Sales Management, Business Management with Customer Service - CPD Accredited

    Skills Boost
    4 Courses Bundle | Free 4 PDF Certificate | Money Back Guarantee | Lifetime Access | 24/7 Tutor Support | 100% Pass Rate
    • Online
    • 6.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Management Module 3 Basics of Customer Relationship Management Module 4 Basics of Performance Management Module 5 Basics of Risk Management Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management …
    £19

  • Business Development - Business Development Masterclass

    Academy of Skills
    Free Resources | FREE PDF Certificate | QUIZ Included | Lifetime Access | 24x7 Tutor Support
    • 10 students
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...whole Business Development - Business Development Masterclass course with crucial insights and examples of both theoretical and practical elements of Business Development - Business Development Masterclass. This premium online Business Development - Business Development Masterclass …
    £19

  • IT Support - Essential Skills

    Training Express Ltd
    10 Courses Bundle | Free Certificate (PDF & Hardcopy) | Instant Access | Free Retake Exam | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...Support Specialist - £20K to 35K/year. Cyber Security Analyst - £25K to 45K/year. Python Developer - £30K to 50K/year. CRM Administrator - £22K to 40K/year. Web Developer - £25K to 45K/year. …
    £50

  • GDPR Training for Marketing Teams: Consent, Cookies & Data Compliance

    Training Express Ltd
    Free CPD Certified PDF & HARDCOPY Certificate | Free Reading Materials & Case Study | 100% Passing Rate | Updated 2026
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...and customer communications CRM and email marketing team members Social media and paid advertising specialists Business owners collecting customer and website data Marketing managers overseeing data compliance processes Digital Marketing Executive CRM Executive Email Marketing Specialist …
    £19

  • Customer Experience Management – Level 3 Training

    Learningidol
    Independent Online Learning • Updated 2026 Content • Transparent Pricing • Digital Certificate Included
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Surveys Lesson-2 Voice of the Customer (VoC) Programs Lesson-3 Employee Engagement in CEM Lesson-1 Customer Relationship Management (CRM) Systems Lesson-2 Customer Feedback Management Software Lesson-3 Social Media Listening and Engagement Lesson-1 Key Performance Indicators (KPIs) for …
    £19

  • QuickBooks – Level 3 Training

    Learningidol
    Independent Online Learning • Updated 2026 Content • Transparent Pricing • Digital Certificate Included
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Lesson 1: Integrating QuickBooks with Third-Party Applications Lesson 2: Managing Payroll and Human Resources Lesson 3: Integrating with CRM Software Lesson 4: Automating Workflows Lesson 1: Troubleshooting Common Issues Lesson 2: Technical Support and Resources Lesson 3: Advanced Tips …
    £19

  • Administrative Assistant Diploma: Executive Support Essentials

    EDURISE
    Develop elite communication, coordination, and management skills
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...digital and physical filing methods, document version control, and data security. The course outlines document templates, customer relationship management (CRM) tools, and information-sharing protocols. Special emphasis is placed on confidentiality, GDPR compliance, and the responsible …
    £28.99

  • Service Helpdesk and Technical Support Level 3 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Lecture 2: Hardware and Software Fundamentals Lecture 9: Professional Development and Career Skills Assessment Lecture 3: Network Basics Lecture 7: IT Service Management (ITSM) Lecture 4: IT Security and Data Protection Lecture 6: Customer Relationship Management Lecture 8: Emerging Technologies …
    £19.99

  • Mobile Pet Grooming Business Setup

    Xcel Learning
    Complimentary Assessment | Digital Certificate | 24/7 Support | Lifetime Access | Transparent Pricing
    • New course!
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Partnerships Customer Referral Programs Chapter 9: Booking Systems and Customer Management Scheduling Software Options Online Booking Integration Customer Relationship Management (CRM) Appointment Reminders and Follow-Ups Handling Cancellations and No-Shows Chapter 10: Operations and …
    £30
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, Business Marketing and Analytics. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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