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  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    The primary objective of our cold calling training course is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same leve …
    £420

  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    In any role centred around sales, customer service or generating leads, effective communication skills are rightly considered to be the most important element a person requires in order to be successful. Time and time again, excellent communication skills are a leading factor in …
    £420

  • Time Management Skills Training Public Course

    Powercall Global Training
    Boost your productivity, despite ever-increasing workloads with this time management skills course
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Do you wish you had the time management skills to prioritise activities and manage your workload more effectively? This half day time management skills course, delivered at our public training centre in Central London, helps you to develop a system for taking control of your work …
    £420

  • Management Skills Training Public Course

    Powercall Global Training
    Learn the management skills to motivate staff, provide feedback and delegate effectively
    • 12 enquiries
    • Classroom - West London
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    A great leader has the full range of management skills to manage, inspire, and improve the people and teams around them. Our management skills course follows a structured, three-part agenda to help you become a more effective leader in the workplace. This includes: Personal Leade …
    £598.80

  • Presentation Skills Training

    Powercall Global Training
    Learn the Presentation Skills to gain confidence and deliver with impact
    • 12 enquiries
    • Classroom - West London
    • 7 hours · Part-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Our presentation skills training course aims to help individuals improve the quality of their presentations, with a particular focus on developing ease and confidence of speaking in front of a group.
    £598.80

  • Networking Skills Training

    Powercall Global Training
    Learn the networking skills to build trust and create instant connections
    • Classroom - West London
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Are you keen to make the very best impression when meeting new connections and to walk the floor with ease, with the right kind of networking skills? Our Networking Skills training course aims to equip individuals with the tools to network with confidence, and efficiency both off …
    £598.80

  • Account Management Skills Public Course

    Powercall Global Training
    Classroom based Account Management Skills course, with full trainer support
    • Classroom - West London
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Our Account Management Skills course equips attendees with tried-and-tested tools to gain significantly more from their account management activities. Attendees will learn how to assess the potential in their accounts, to evaluate their “quality” and how to create full-proof acco …
    £598.80

  • Essential Selling Skills

    Powercall Global Training
    Interactive trainer-led classroom based Selling Skills Workshop, with activities.
    • Classroom - West London
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Our selling skills course equips attendees with the key techniques to open their sales interactions with maximum impact, to accelerate the building of trust and rapport with prospects, to establish clear value and to secure commitment in the most effective fashion. Attendees will …
    £598.80

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  • Agile Business Analysis (AgileBA®)

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 94 enquiries
    • Classroom - North West London
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s Agile Business Analysis (AgileBA®) course, accredited by the APMG and created in conjunction with TCC and the DSDM Consortium, is designed to give the Business Analyst the skills needed to successfully gather, analyse, validate and champion the requirements throughout an …
    £1,104

  • Agile Project Management (AgilePM®) Foundation

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 59 enquiries
    • Classroom - North West London
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s Agile Project Management (AgilePM®) Foundation course, accredited by the APMG, and created in conjunction with the DSDM Consortium, provides the world's first independent certification in Agile Project Management. It provides delegates with an understanding of how the A …
    £1,104

  • Agile Project Management (AgilePM®) Practitioner

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 58 enquiries
    • Classroom - North West London
    • 4 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s Agile Project Management (AgilePM®) Practitioner course, accredited by the APMG, and created in conjunction with the DSDM Consortium, provides the world's first independent certification in Agile Project Management. It provides delegates with an understanding of how the …
    £1,584

  • BCS Organisational Behaviour | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 21 enquiries
    • Classroom - North West London
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC's BCS Organisational Behaviour course (formerly Commercial Awareness) considers the work of the business analyst in a business change project and the aspects of the organisation that may impact the Business Analyst's role. It considers organisational financial management an …
    £1,194

  • BCS Modelling Business Processes | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 42 enquiries
    • Classroom - North West London
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Modelling Business Processes course enables delegates to practice a variety of techniques for modelling and improving business processes and for evaluating the effectiveness of change. The success of business change projects is greatly increased by modelling the busin …
    £1,194

  • BCS Requirements Engineering | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 37 enquiries
    • Classroom - North West London
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Requirements Engineering course introduces you to the techniques for uncovering the requirements which will lead to a working, cost-effective solution. With the use of a supporting case study, this course defines the types of requirements, the people involved in the e …
    £1,194

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    Save 34%
    £387 £595

  • Professional & Persuasive Email Writing - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
    Save 34%
    £387 £595

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    Save 34%
    £387 £595

  • Effective Time Management Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologies™ support individuals in getting organised, staying focused, increasing productivity, opt …
    Save 34%
    £387 £595

  • Essential Assertiveness Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    Save 34%
    £387 £595

  • Professional Receptionist

    Hamilton Mercer
    • 39 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologies™ enable receptionists to make a positive and welcoming impression while effectively managi …
    Save 34%
    £387 £595

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    Save 34%
    £387 £595

  • Effective Communication Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologies™ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
    Save 34%
    £387 £595

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    Save 34%
    £387 £595

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ enable individuals to boost productivity, enhance efficiency, develop team member …
    Save 34%
    £387 £595

  • Effective Complaint Handling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
    Save 34%
    £387 £595
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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