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Learning & development Cpd or Regulated qualification courses in Patchway

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  • Diploma in HR Management, Employment Law & Recruitment

    One Education
    QLS Endorsed Level 5 Diploma | CPD QS Certified | FREE Assessment | 150 CPD Points | 24/7 Tutor Support
    • 2,360 students
    • Online
    • 394 hours · Self-paced
    • 175 CPD points
    • Tutor support
    Great service
    Highly rated
    * Employment Law, HR Management & Recruitment - 3 in 1 Complete Bundle* Get ahead of the curve with our cutting-edge online course in Employment Law, HR Management & Recruitment Process. Struggling with recruitment and HR management? Are you looking for a comprehensive co …
    £19
  • Level 7 Advanced Diploma in Strategic Learning and Development

    Academy for Health & Fitness
    25 in 1 Career Guided Programme | 250 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 118 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    Flash Sale! Don't Let this Deal Slip Away – Enrol Now! ►►► Level 7 Advanced Diploma in Strategic Learning and Development Admission Gifts â—„â—„â—„ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ The Level 7 Ad …
    £209
  • Level 5 Diploma in Organisational Learning and Development

    Apex Learning
    Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 156 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Flash Sale! Don't Let This Deal Slip Away – Enrol Now! ►►►Level 5 Diploma in Organisational Learning and Development Admission Gifts â—„â—„â—„ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Tired of browsing a …
    Save 28%
    £149 £209
  • Level 5 Associate Diploma in Organisational Learning and Development

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***Limited Time Flash Sale*** ►►► Level 5 Associate Diploma in Organisational Learning and Development Admission Gifts â—„â—„â—„ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ People are the most valuable ass …
    £209
  • CIPD Level 5 Associate Diploma in People Management

    Reed Business School
    Get CIPD qualified in 9 months | Interest free payment plan | Price match guarantee | Tutor support | 100% online
    • 896 enquiries
    • Online
    • 18 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    By studying with Reed Learning you’ll get access to: A fully accredited CIPD centre - we’ve been providing respected CIPD training for nearly 20 years 1-2-1 support from HR professionals with years of experience 100% online tuition, so you can learn anytime, anywhere Interest fr …
    £3,300
  • Evaluating Training, Learning and Development Activities

    ATC Training
    Complete online with tutor support | Accredited certificate included
    • 13 enquiries
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Great service
    Do you want to showcase the success of your learning and development function? Are you looking to produce a dashboard and KPI's to monitor training activities? Evaluate your training programmes overall effectiveness in addition to assessing training at learner or course level. Di …
    from £49.99
  • Learning & Development - CPD Certified

    Academy for Health & Fitness
    8 in 1 Premium Courses Bundle! CPD Accredited | Audio Visual Training | 80 CPD Points | Free ID Card & Assessment
    • Online
    • 30 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    Flash Sale! Don't Let Year-End Deals Slip Away – Enrol Now! ★★★ 8 in 1 Learning & Development Bundle ★★★ Improve your knowledge and enhance your skills to succeed with this Learning & Development bundle. This Learning & Development bundle is designed to build your c …
    Save 7%
    £39 £42
  • CIPD Level 5 Assoc. Additional Specialist Unit: Personalised & Performance Focus Learning

    Watson Martin
    One additional specialist unit is required for the Associate Diploma in Organisational Learning and Development.
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Tutor support
    This unit focuses on the effective facilitation of learning activities that have an impact. This includes knowing how to prepare an impactful intervention, making effective use of pre-learning activities and personalisation to create learning that can be transferred back into t …
    £690
  • CIPD Level 5 Associate Additional Specialist Unit: Support Self-Directed & Social Learning

    Watson Martin
    One additional specialist unit is required for the Associate Diploma in Organisational Learning and Development.
    • 14 enquiries
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Tutor support
    This unit is about recognising how individuals are increasingly wanting to learn at their own pace, by their preferred method, and in a way that fits with their personal schedules and lifestyle. Moreover, effective organisational learning embraces formal and informal socialised …
    £690
  • Learning Support Assistant (LSA) Training

    Online Training Academy
    CPD approved | 5 Free Bonus Courses | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Updated in October 2025 Special Offer: [ Get Free Lifetime 50% Off with Coupon Code For Next Order ] Are you ready to make a real difference in the lives of students? Our Learning Support Assistant (LSA) Training course is your perfect starting point! This comprehensive program i …
    £19.50
  • Blended Learning Program for Teachers

    Online Training Academy
    CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated in October 2025 Special Offer: [ Get Free Lifetime 50% Off with Coupon Code For Next Order ] The Blended Learning Program for Teachers Course is an essential component of modern education, addressing the evolving needs of both educators and learners. Through modules cov …
    £19
  • Training and Learning for Carers Level 3

    Care Skills Training
    Last Updated 2025 | CPD Accredited | Free PDF Certificate | Expert tutor support | 14 day money back guarantee
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Training and Learning for Carers – Level 3 With Safeguarding & Observation Skills Bonus Modules CareSkills Training – Supporting Better Standards in Care Looking to improve your skills and confidence as a carer? The Training and Learning for Carers – Level 3 from CareSkill …
    £19
  • Teaching Assistant Level 1, 2 & 3 Diploma - CPD Accredited Bundle

    NextGen Learning
    20 Courses Bundle! CPD Certified 3 Levels in 1 | Free PDF Certificates | Lifetime Access | Limited Time Offer
    • 167 students
    • Online
    • 13 hours · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    Updated in October 2025 *** Exclusive Limited Time Offer! *** Just like the iconic movie " Dead Poets Society " or the beloved series " Educating Yorkshire ," the role of a teaching assistant is as significant and impactful as the lead characters who inspire and shape young minds …
    Save 9%
    £19 £21
  • Super Learning Course

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2025 Unlock the full potential of your mind with our comprehensive Super Learning course! Designed for those eager to enhance their cognitive abilities and maximize their learning efficiency, this course covers everything you need to become a master learner. Key Features: …
    £19
  • Learning Support Assistant

    IBM
    CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    With over 35,000 Teaching Assistant job openings annually in the UK, the role of a Learning Support Assistant has never been more vital in today's evolving education landscape. This course focuses on enhancing your theoretical foundation in learning development , classroom s …
    £21.99
  • CIPD Level 5 Associate Additional Specialist Unit: Leadership and Management Development

    Watson Martin
    Online CIPD Unit with VLE access to study materials.
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Tutor support
    This unit builds on the fundamentals of learning and development, taking a closer look at the essential area of leadership and management and how this is critical in developing the right culture and behaviours to establish a working environment which is cohesive, diverse, innov …
    £690
  • Level 5 Diploma in E-learning Development - CPD Certified

    Janets
    Flash Sale! | 30-in-1 Bundle | 300 CPD Points | 24/7 Support | FREE PDF & a Hardcopy Certificate + SID (Worth £300+)
    • Online
    • 1 month · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    The global E-learning market is projected to reach over £325 billion by 2028 , driven by advances in digital technology and the rising demand for flexible education. Organisations, schools, and businesses are investing heavily in online learning platforms, creating vast o …
    £200
  • CIPD Level 3 Foundation Certificate in People Practice

    Avado
    Get CIPD qualified 100% online | 95% pass rate | Monthly Payment Plans | CIPD Platinum Centre
    • 8,884 enquiries
    • Online
    • 8 months · Part-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    Get your CIPD Level 3 Certificate 100% online with Avado – a CIPD Platinum Centre. Instant AI feedback, expert tutors & 1:1 career mentorship support. What is the CIPD Level 3 Foundation Certificate in People Practice? Looking to start or advance your career in HR or the peop …
    Enquire for pricing
  • Level 7 Advanced Diploma in Strategic Learning and Development - CPD Certified

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | 25 Free PDF & A Hardcopy Certificate | Free Exam & Tutor Support
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Level 7 Advanced Diploma in Strategic Learning and Development Mega Bundle** ►►► Level 7 Advanced Diploma in Strategic Learning and Development Enrolment Gifts â—„â—„â—„ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifet …
    Save 57%
    £119 £279
  • Level 3 Award In Supporting Teaching And Learning In Schools

    BBE Training
    Distance learning with study materials, tutor support and final assessment or exam included.
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    The Level 3 Award in Supporting Teaching and Learning in Schools (RQF) provides learners with the opportunity to develop skills, knowledge and understanding to enable them to work towards a placement within a classroom setting.
    £331
  • Level 3 Certificate, Supporting Teaching And Learning In Schools

    BBE Training
    Distance learning with study materials, tutor support and final assessment or exam included.
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Our Level 3 Certificate in Supporting Teaching and Learning in Schools (RQF) provides learners with the opportunity to develop both their theoretical and practical skills, knowledge and understanding to enable them to work within a classroom setting.
    £599
  • CIPD Level 3 Foundation Certificate in People Practice (Online, Self-Paced)

    Watson Martin
    Start your HR or L&D career here | No experience required | Get qualified in 6 months | 24/7 VLE access | No exam
    • 394 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Are you looking to start a career in HR and Learning and Development? This entry-level qualification is perfect if you are working in, or looking to find, your first role in the people profession as no previous experience is required. And, it can be completed within as little as …
    £1,699
  • Learning & Development with Generative Al

    Training Express Ltd
    Updated 2025 | 100 Modules Instructor Lead Video Classes | FREE CPD Certificate | 10 CPD Points | Lifetime Access
    • Online
    • 5.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Unlock the future of Coaching and learning with our course, "Learning & Development with Generative AI." This course offers a complete guide on how AI, especially ChatGPT, is changing the way we learn, teach, and coach in personal, educational, and workplace settings. From …
    £19
  • CIPD Level 7 Advanced Diploma in Strategic People Management

    Reed Business School
    Accelerate your career in HR with a prestigious CIPD Level 7 qualification
    • 356 enquiries
    • Online
    • 24 months · Self-paced
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    Great service
    If you’re aiming for new heights in the people profession, then studying for this CIPD Level 7 qualification in HR is a must. Not only will you develop the strategic skills that could lead to a promotion and increase your salary, the Advanced Diploma will help you to generate rea …
    £6,250
  • Learning to Learn - Course

    Inspire London College Ltd
    Learning to Learn, Level 7 Diploma in Learning and Development, 24/7 Tutor Support | 160 CPD Credits
    • Online
    • 4 weeks · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    Learning and Development - Level 7 CPD | 24/7 Tutor Support | Quiz-Based Exam Included | 160 CPD Credits Learning & development is a systematic way to boost an individual's skills, competencies, and knowledge for better performance. If you are also interested in Learning & …
    £19
  • Learning to Learn – Super Learning

    IBM
    CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The demand for advanced Adult Learning techniques is growing rapidly in the UK, with over 60% of professionals seeking better ways to enhance cognitive skills. This course focuses on the science of Learning to Learn , improving memory, focus, and problem-solving abilities for …
    £21.99
  • Learning to Learn & Blended Learning - CPD Accredited Training

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | Gift: PDF Certificate + 1 Free Course | Tutor Support| Lifetime Access
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    **2 in 1 Learning to Learn & Blended Learning - CPD Accredited Training bundle** Did you know that individuals engaged in Blended Learning experience a 23% increase in retention compared to traditional learning methods? Unlock the secrets of efficient learning with our CPD …
    £25
  • Learning Support Assistant Training - CPD Certified

    IOMH
    Massive Blockbuster Deals! 3 more Courses + FREE PDF Certificate | CPD Accredited | 70 CPD Points | 24/ 7 Tutor Support
    • Online
    • 53 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    ★★★ 04 Blockbuster Courses + Free PDF CPD Accredited Certificate - All in a Single Purchase! ★★★ The Learning Support Assistant Training course opens doors to a rewarding career in education. As the demand for skilled LSAs continues to grow in the UK, this comprehensive programm …
    £25
  • Learning Support Assistant (LSA)

    IOMH
    Get a Free:(Child Psychology) Course! Updated Materials | CPD Certified | 24/7 Tutor Support | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    Pursue a meaningful career as a Learning Support Assistant (LSA), where you'll play a vital role in shaping young minds and creating an inclusive learning environment. With over 25,000 LSAs currently employed in the UK, this course offers a pathway to a fulfilling career that tru …
    £21
  • New entrant heating gas installer course

    Logic4training
    Classroom based study through fast track training in classes of 8 with excellent pass rates.
    • 156 enquiries
    • Classroom - Northolt
    • 35 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Logic4training’s Domestic Gas Heating Installer (DGHI) New Entrants course is for candidates looking to become Gas Safe Registered but do not have the skills and knowledge to undertake the ACS gas assessments. This Managed Learning Programme (MLP) starts with the basic principles …
    from £4,000
  • Highfield Level 2 Door Supervisors (Top Up) - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included
    • 11 enquiries
    • Classroom - Luton, Bedfordshire
    • 2 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    £290
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    This popular Manual handling of People qualification is applicable for those working in areas where the assistance and movement of people is a prerequisite part of their job role. Individuals gaining this qualification will learn that any moving and handling must be carried out e …
    £150
  • Acrylic Nail Extension Training London | Face to Face Class

    Lead Academy
    CPD Accredited Classroom-Based 1 day Acrylic Nail Extension Training Course | Recognised Certificate | Get Insurance
    • Classroom - North West London
    • 7 hours · Full-time
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited certificate of attendance Free CPD UK Accredited PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Online Course Access Updated Training Materials You …
    £260
  • Complete Nail Technician Course | Face to Face Training

    Lead Academy
    CPD Accredited Classroom-Based 3 days Complete Nail Technician Course | Recognised Certificate | Get Insurance
    • Classroom - North West London
    • 18 hours · Full-time
    • Certificate(s) included
    • 18 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited certificate of attendance Free CPD UK Accredited PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Online Course Access Updated Training Materials You …
    £344
  • Swedish Massage Training Course London – 1 Day | CPD & IPHM Accredited

    Lead Academy
    CPD Accredited Classroom-Based 1 day Swedish Massage Training with Online Course |Recognised Certificate | Get Insurance
    • Classroom - North West London
    • 8 hours · Full-time
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited certificate of attendance Free CPD UK Accredited PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Online Course Access Updated Training Materials You …
    £260
  • Spinal Injury & Bowel Management

    EF Training and Consultancy
    • Classroom - South West London
    • 7 hours · Full-time
    • 7 CPD points
    Covering topics such as the anatomy of the spine and nervous system, spinal injury disorders and causes, and the care of spinal injuries, the course provides a robust foundation in spinal injury management. Additionally, participants will explore bowel management and care, includ …
    £96
  • Palliative Care & End of Life

    EF Training and Consultancy
    Essential information for RNs and healthcare workers
    • Classroom - South West London
    • 7 hours · Full-time
    • 7 CPD points
    This comprehensive course offers in-depth training on the principles and practices of palliative and end-of-life care. It covers essential topics including symptom management, communication, and ethical considerations. Participants will gain the knowledge and skills needed to pro …
    £90
  • Venepuncture & Cannulation

    EF Training and Consultancy
    • Classroom - South West London
    • 7 hours · Full-time
    • 7 CPD points
    Venepuncture and cannulation are vital procedures in various healthcare settings, allowing healthcare professionals to obtain blood samples and establish intravenous access for essential treatments. In this course, we will cover the fundamental principles of venepuncture and cann …
    £150
  • Paediatric Tracheostomy

    EF Training and Consultancy
    • Classroom - South West London
    • 7 hours · Full-time
    • 7 CPD points
    Paediatric Tracheostomy Care and Management is a comprehensive CPD accredited course designed to equip candidates with the necessary skills and knowledge to confidently care for children with tracheostomies. This surgical procedure involves creating an opening in the child's trac …
    £130
  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    The primary objective of our cold calling training course is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same leve …
    £420
  • Mentoring Training Classroom CPD Accredited

    Powercall Global Training
    Become a first class mentor with a thorough grasp of the Guiding Principles that underpin effective Mentoring Skills
    • 13 enquiries
    • Classroom - West London
    • 4 hours · Part-time
    • 4 CPD points
    • Tutor support
    With industry-leading training techniques and standards, this mentoring skills course aims to help you become a first-class mentor. We know that acting as a mentor isn’t the easiest role in the world. It can be difficult to verbalise the vast libraries of knowledge you have store …
    £420
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologiesâ„¢ enable individuals to boost productivity, enhance efficiency, develop team member …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologiesâ„¢ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
    Save 34%
    £387 £595
    • 38 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologiesâ„¢ enable receptionists to make a positive and welcoming impression while effectively managi …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologiesâ„¢ support individuals in getting organised, staying focused, increasing productivity, opt …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologiesâ„¢ empower individuals to take ownership of complaints, adjust communication s …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologiesâ„¢ assist individuals in crafting well-structured emails that are visually appealing and, m …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    Save 34%
    £387 £595
  • Professional Executive PA Diploma - Accelerated Learning

    Pitman Training Essex and Suffolk
    Intensive classroom based course to fast track your career.
    • 16 enquiries
    • Classroom - Central London
    • 20 weeks · Full-time
    • 380 CPD points
    • Tutor support
    • Job guarantee programme
    If you’re looking to advance your career towards a Senior Personal Assistant or Executive Assistant role, this is a great programme to launch your career. Having a skillset that includes financial understanding and knowledge is essential if you want to fully support senior te …
    £5,999
  • HR Essentials - HR for non-HR Managers

    Pitman Training Essex and Suffolk
    Online course with study materials and tutor support included.
    • 11 enquiries
    • Classroom - Central London
    • 7 hours · Part-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    This course provides and excellent overview for non-HR managers with responsibility for people and teams. You will learn essential knowledge on areas such as recruiting new staff, employment contracts, salary processing, maternity rights and staff performance appraisals.
    £399

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