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Featured Intermediate Customer service courses

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  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    New Year Sale: 11 Course (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support| Lifetime Access
    • 100 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    2025 is over, but our New Year Sale has just begun! **What's New?** ➥ Latest Update (January 2026) ➥ 25 Topics Added ➥ 11 Course Bundle ➥ Budget-friendly ➥ Free Student ID Card (Digital) ➥ Free MCQ Based Assessment with Unlimited Retake Exam Numerous businesses struggle to stay a …
    Save 2%
    £19 £19.50

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 416 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    [Updated on: January 2026] Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligen …
    Save 9%
    £19 £21

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    New Year Sale: 11 Course (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support| Lifetime Access
    • 100 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    2025 is over, but our New Year Sale has just begun! **What's New?** ➥ Latest Update (January 2026) ➥ 25 Topics Added ➥ 11 Course Bundle ➥ Budget-friendly ➥ Free Student ID Card (Digital) ➥ Free MCQ Based Assessment with Unlimited Retake Exam Numerous businesses struggle to stay a …
    Save 2%
    £19 £19.50

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    3 Courses Bundle (30 Topics!) | Level 4 QLS Endorsed Diploma + CPD Certified | FREE PDF Certificate | Lifetime Access
    • 921 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ***Unbeatable Offer – Available Only Today!*** Here’s What’s New: ➥ Updated on: January 2026 ➥ Bundle of 3 Courses! ➥4 New Topics Added Imagine stepping into the bustling world of Office Management , where every day presents a new challenge and a fresh opportunity to succeed. W …
    Save 34%
    £19 £29

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 416 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    [Updated on: January 2026] Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligen …
    Save 9%
    £19 £21

  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    New Year Sale: 7 Course (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 21 students
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    2025 is over, but our New Year Sale has just begun! **What's New?** ➥ Latest Update (January 2026) ➥ 16 Topics Added ➥ 07 Course Bundle ➥ Budget-friendly ➥ Free Student ID Card (Digital) ➥ Free MCQ Based Assessment with Unlimited Retake Exam Customer service is a vital aspect of …
    Save 2%
    £19 £19.50

  • Call Centre & Customer Service Training

    Online Training Academy
    Holiday Offer | 2 Free Courses + 9 Free Ebooks | Free Certificate from Reed | Lifetime Access | 30 CPD Points
    • 11 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Highly rated
    Updated in December 2025 Holiday Offer: [ Get Free Courses & Free Ebooks ] Are you ready to transform your customer interactions and take your service game to the next level? Welcome to our Call Centre & Customer Service Training Course —a dynamic program designed to e …
    Save 2%
    £19 £19.50

  • Customer Service Diploma (Level 2 & 3) & Business Sales and Marketing - CPD Certified

    NextGen Learning
    6 Courses Bundle! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 206 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated in July 2025] Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive C …
    Save 9%
    £19 £21

  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Training Express Ltd
    10 Free Courses | Free PDF & Hardcopy Certificates | QLS Endorsed and CPD Accredited | Free Retake Exam |Lifetime Access
    • 842 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated 2026] [Get 10 Free Courses: Only for TODAY] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail …
    Save 9%
    £19 £21

  • Customer Service Diploma (Level 2 & 3) & Business Sales and Marketing - CPD Certified

    NextGen Learning
    6 Courses Bundle! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 206 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated in July 2025] Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive C …
    Save 9%
    £19 £21

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Training Express Ltd
    6 Free Courses | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 188 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Customer service is no longer just a support function—it’s the heartbeat of every successful business. Studies show that 83% of UK consumers feel undervalued by brands , and poor …
    Save 1%
    £19 £19.25

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 - CPD Certified

    School of Health Care
    Winter Sale | 2 Travel Course Bundle | 5 Free Courses + PDF Certificate | Lifetime Access | 24/7 Expert Support
    • 170 students
    • Online
    • 5.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent Course Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! We proudly prese …
    £19

  • Customer Service Advanced Diploma

    Knowledgera
    Updated 2025*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • 12 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service The Customer Service Advanced Diploma Level 7 course provides a comprehensive understanding of Customer Service principles, strategies, and best practices. This Customer Service course equips learners with the skills to excel in delivering exceptional Customer Se …
    £19

  • Level 3 Diploma in Customer Service - CPD Certified

    Janets
    Flash Sale! | 30-in-1 Bundle | 300 CPD Points | 24/7 Support | FREE PDF & Hardcopy Certificate + SID (Worth £300+)
    • Online
    • 1 month · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Customer service is at the heart of every successful organisation, with UK businesses losing an estimated £37 billion annually due to poor customer interactions . Skilled professionals who can deliver exceptional service, manage client relationships, and build brand loyalty …
    £200

  • Customer Service with Know Your Customer (KYC) & Conflict Management Advanced Diploma

    Knowledgera
    3 Courses Bundle*/Updated*/All in One/Free Certificate/Lifetime Access/24/7 support/ 100% Pass Rate/Money-Back Guarantee
    • Online
    • 4.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Customer Service with Know Your Customer (KYC) & Conflict Management Advanced Diploma bundle equips learners with essential skills to excel in modern business environments. This Customer Service course develops expert knowledge in handling client interactions, improving s …
    £33

  • Customer Service with KYC, Personal Development, Conflict & Time Management Diploma

    Knowledgera
    5 Courses Bundle*/Updated*/All in One/Free Certificate/Lifetime Access/24/7 support/ 100% Pass Rate/Money-Back Guarantee
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Customer Service with KYC, Personal Development, Conflict & Time Management Diploma bundle is designed to equip professionals with essential skills for career excellence. This Customer Service course develops advanced strategies for managing client relationships, improvin …
    Save 6%
    £31 £33

  • Customer Service Advanced Diploma Level 7 & Know Your Customer (KYC)

    Knowledgera
    Updated 2025*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • 35 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Customer Service & KYC bundle course is designed to enhance your professional expertise in customer relationship management and compliance standards. This Customer Service & KYC course combines advanced skills from Customer Service & KYC Level 7 with the regulator …
    £23

  • Level 1 Award in an Introduction to Customer Service

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ★ Free PDF and Hardcopy Certificates | Industry-Recognised Qualification | Student ID Card | Assessment | Unlimited Retake Exam | Tutor Support | Instant Access ★ With customer service skills in high demand across the UK, this award opens doors to a wide range of opportunities. E …
    £109

  • Level 2 Certificate in Customer Service

    Royal Open College
    New Year Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    2025 is over, but our New Year Sale has just begun! ★ Free PDF and Hardcopy Certificates | Industry-Recognised Qualification | Student ID Card | Assessment | Unlimited Retake Exam | Tutor Support | Instant Access ★ With skilled customer service professionals in high demand across …
    £109

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • Customer Service Training - Managing Customer Service

    Knowledge Gate
    CPD Accredited>Get Free Certificate! 2 Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Training - Managing Customer Service Lost in a sea of disgruntled customers? Dive deep into the Six Critical Elements! Chart your journey with the Five Practices of Leadership and navigate towards stellar customer service. Embark on a journey to redefine customer …
    £21

  • Level 1 Certificate in Customer Service

    Royal Open College
    New Year Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    2025 is over, but our New Year Sale has just begun! ★ Free PDF and Hardcopy Certificates | Industry-Recognised Qualification | Student ID Card | Assessment | Unlimited Retake Exam | Tutor Support | Instant Access ★ With customer service roles forming one of the largest employment …
    £109

  • Social Media for Customer Service - CPD Accredited

    Academy for Health & Fitness
    Flash Sale! CPD Certified | 4 On-Demand Topics in 1 | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Limited Time Flash Sale – Don’t Miss Out! ►►► Social Media for Customer Service Admission Gifts â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Social media handles over 60% of all customer serv …
    £19.99

  • Banking Customer Service Training Course – CPD Accredited

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This Banking Customer Service Training Course – CPD Accredited is perfect for anyone looking to start or grow a career in banking. The course gives you a full understanding of how the banking industry works and what great customer service looks like in this field. You will expl …
    £19

  • Conflict Resolution for Customer Service Advisor - CPD Certified

    Academy for Health & Fitness
    5 Topics in 1 | CPD Certified | Free PDF Certificate | Lifetime Access
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Every day, UK customer service advisors tackle challenging situations where clear communication and empathy can make all the difference. Studies show that 86% of customers are willing to pay more for a better experience, and loyal customers are worth up to ten times their initial …
    Save 4%
    £19 £19.99

  • CRM Administrator Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Trending
    Strong customer relationship management is vital for modern business success. This comprehensive training equips you with the essential expertise to effectively manage CRM systems, data, and organizational processes. You'll gain practical knowledge in CRM operations, legal c …
    £25

  • Customer Service For Delivery Drivers

    NextGen Learning
    Updated 2025 | CPD Accredited | Free PDF Certificate | Instant & Lifetime Access
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Imagine you're a delivery driver on a busy Monday morning. Your schedule is packed , traffic is relentless, and every customer you meet has different expectations. One customer is frustrated because their package arrived late , while another needs special instructions fol …
    £19

  • Insurance Claims, Handling, Investigation and Customer Service

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Lifetime Access
    • 14 students
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This course is perfect for anyone who wants to learn how insurance claims work and how to support customers during the process. You will start by learning what an insurance claim is and how it is handled from start to finish. You will understand how claims are received, processed …
    Save 9%
    £19 £21

  • Virtual Assistant with Copywriting, Productivity & Customer Service Training

    Thames College
    4 in 1 CPD Accredited Bundle | 4 Free PDF Certificates | Voiceover & Visual Elements Included | Instant Access
    • 17 students
    • Online
    • 5.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    By 2026, remote work is projected to grow by 32% in the UK, making virtual assistance one of the top three fastest-growing professions. The demand for Virtual Assistants (VAs) has rapidly increased as businesses shift towards remote and digital operations. From small business own …
    Save 9%
    £19 £21

  • Warehouse Management, Logistics and Despatch Training – Inventory to Customer Service

    Training Express Ltd
    8 in 1 CPD approved Courses | Free Certificate from Reed | Free Pdf & Hard Copy Certificate Included | Lifetime Access
    • 12 students
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Looking to build a strong future in Logistics and Warehouse Management? With the demand for efficient supply chains and smart storage solutions at an all-time high, now is the per …
    Save 24%
    £19 £25

  • Communication and Interpersonal skills for Customer Service Advisor - CPD Certified

    Academy for Health & Fitness
    5 Topics in 1 | CPD Certified | Free PDF Certificate | Lifetime Access
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Ever had a simple customer chat turn into a challenge? Or noticed how a little extra care keeps people coming back? In the UK’s fast-paced customer service scene, small moments of empathy and understanding make a big impact. In fact, 86% of UK customers say they’d pay more for a …
    £19.99
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Dropshipping. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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