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Featured Intermediate CRM courses

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  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 419 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    ...regulations, aiding you in ensuring robust enterprise-wide compliance. Course 2: Customer Relationship Management (CRM) Diploma In parallel, the Customer Relationship Management (CRM) course offers a deep dive into CRM fundamentals, strategies, and data analysis. It places significant emphasis …
    Save 9%
    £19 £21

  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    Winter Sale: 7 Course (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 27 students
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    ...Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Certificate in Principles of Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 3 Certificate …
    Save 2%
    £19 £19.50

  • CRM Administrator Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | No Hidden Fees | 30 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...wanting knowledge of CRM compliance. Job seekers aiming for CRM system careers. Employees managing customer data and processes. Professionals improving CRM project management skills CRM Administrator CRM Analyst Data Compliance Officer Systems Integration Specialist CRM Project Coordinator …
    Save 24%
    £19 £25

  • Level 2 & 3 in Customer Service with KYC- Know Your Customer & CRM

    Training Express Ltd
    6 Free Courses | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 189 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...[Updated 2025] Customer service is no longer just a support function—it’s the heartbeat of every successful business. Studies show that 83% of UK consumers feel undervalued by brands , and poor customer service is costing businesses a staggering £7.3 billion every month in lost …
    Save 1%
    £19 £19.25

  • Customer Relationship Management (CRM) Training

    Online Training Academy
    Holiday Offer | 2 Free Courses + 9 Free Ebooks | Free Certificate from Reed | Lifetime Access | 30 CPD Points
    • 17 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...sectors of Customer Relationship Management (CRM) are: CRM Analyst - £35K to 45K/year. CRM Manager - £45K to 60K/year. Customer Success Manager - £40K to 55K/year. Data Analyst (CRM focus) - £30K to 40K/year. Customer Relationship Management (CRM) Module 02 CRM Fundamentals …
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    £19 £19.50

  • AML, CRM, KYC & GDPR Training

    Training Tale
    Special Offer | 4 Courses Exclusive Deal + Free PDF Certificate | Lifetime Access | Expert Tutor Support | No Hidden Fee
    • 43 students
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...computer knowledge Anti-Money Laundering (AML): A minimum of 16 years of age is required Anti-Money Laundering (AML): AML, CRM, KYC & GDPR Training After completing this Anti-Money Laundering (AML) Training course, you may be able to pursue a career in: Compliance Specialist Govt. conformity …
    £19

  • CRM - CPD Accredited

    Apex Learning
    Flash Sale | 11-in-1 Exclusive Bundle| 110 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • Online
    • 46 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer …
    Save 16%
    £49 £59

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...£35,000 annually, making it a stable and rewarding field. Introducing our CRM, PR & Phone-Based Customer Service course – a comprehensive training program designed to give you the knowledge and skills to excel in customer relationship management, public relations, and phone-based …
    Save 8%
    £100 £109

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    New Year Sale! (was 599) | 25-in-1 Package | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...problems quickly. With the Customer Service: CRM, KYC, Office Management, Communication & Problem-Solving Skills bundle, you’ll gain the critical skills needed to thrive in this fast-growing sector. Customer Relationship Management (CRM) is a vital tool for understanding client needs …
    Save 50%
    £100 £200

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    Winter Sale: 11 Course (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 148 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Service Level 3 Certificate in Principles of Customer Service (RQF) Level 1 Diploma in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Customer Service Level 4 Level 2 NVQ Certificate in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) Level 2 & …
    Save 2%
    £19 £19.50

  • Level 1 Award in an Introduction to Customer Service

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...the following options: Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles …
    £109

  • Retail Customer Service

    Training Express Ltd
    10 Courses Combo | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 54 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ...offering a wide range of opportunities across various roles. Whether you're keen to work in retail customer service, visual merchandising, or management, there are numerous career paths to explore. The retail industry contributes £394 billion to the UK economy, making it a key player …
    £49.99

  • Retail Customer Service Training – CPD Accredited

    Apex Learning
    Updated: January 2026 | 11-in-1 Bundle | 110 CPD Points| Free Hardcopy & PDF Certificate| Lifetime Access| Tutor Support
    • Online
    • 49 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...Management - Level 5 ⇒ Course 03: Retail Operations Training Level 3 ⇒ Course 04: Visual Merchandising ⇒ Course 05: Sales and Marketing Skills Level 3 ⇒ Course 06: Dealing With Difficult People Training Course ⇒ Course 07: CRM – Customer Relationship Management ⇒ Course 08: …
    £49

  • Level 7 Administrative Management with Accounting, Finance & CRM Bundle

    One Education
    6-Courses Bundle | Level 7 QLS | CPD Accredited | Free Study Materials | No Hidden Fees | 24*7 Tutor Support
    • 29 students
    • Online
    • 645 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    ...courses — Finance and Accounting Level 1 & 2 Meeting Management Online Diploma in Customer Relationship Management (CRM) Health and Safety at Work & Risk Control Leadership Skills For Organisational Development Study Smart, Succeed Faster 1 Level 7 QLS Endorsed Certificate. Gain …
    £41

  • Level 2 & 3 Certificate in Customer Service with Communication Skills & Conflict Managem

    Training Express Ltd
    11 Free Courses | 12 Free PDF & Hardcopy Certificates | Updated 2026 | QLS Endorsed and CPD Accredited | Lifetime Access
    • 848 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Manager Customer Account Administrator Customer Service Level 2 Communication Customer Service Level 3 Conflict Management Customer Service Level 4 Characteristics of Good Customer Service Customer Relationship Management Communicate with Customers Handling Customer Complaints Problem …
    Save 9%
    £19 £21

  • Level 3 Certificate in Compliance and Risk Management with GDPR & Cyber security

    Training Express Ltd
    5 Free Courses| CPD & QLS Endorsed | Free Hard Copy and PDF Certificate Included |Free Retake Exam |Lifetime Access
    • 755 students
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Compliance and Risk Management course is ideal for anyone looking to kick-start or develop their career in this field. NB: This is not a regulated course. To get a professional qualification, you may like to choose: Association of Governance, Risk and Compliance Highfield Awarding Body for …
    Save 9%
    £19 £21

  • Level 3 Diploma in Business Development & Business Management

    Learnera
    Winter Offer! 8 in 1 Bundle | CPD Certified | Free Certificate | Tutor Support + Exam | Lifetime Access
    • 12 students
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Business Development & Business Management course will transform you into a trusted advisor , equipping you with advanced techniques like CRM to unlock enterprise-level opportunities and achieve a high-impact career in business administration, with B2B Sales and Business Development …
    £19.50

  • B2B Business Development & Sales Training - Level 3 - CPD Accredited

    Learndrive
    Free Resources: Lead Generation Blueprint, Cold Calling Guide | Free Course: Business Etiquette | Free Student ID Card
    • 233 students
    • Online
    • 7.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...& Sales Training Course? You can Win a Free Student ID Card You will get a Free Course on Business Etiquette at the End of The Main Course You will get a Lead Generation Blueprint on Building Lead Funnel You will be able to Download a Cold Calling Script Guide for Successful …
    Save 23%
    £19 £24.99

  • Level 2 Certificate in Customer Service

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Service (RQF) Level 2 Diploma in Customer Service (RQF) Customer Service Level 4 Level 2 NVQ Certificate in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) Level 2 Certificate in Customer Service There is no prior requirement to enrol on this Level 2 Certificate …
    £109

  • Level 1 Certificate in Customer Service

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Certificate in Principles of Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 3 Certificate …
    £109

  • Level 5 Travel Agent and Consultant Training - QLS Endorsed

    One Education
    QLS Endorsed & CPD Certified | 5 Free Courses | FREE Hardcopy & PDF Certificates | 150 CPD Points | Lifetime Access
    • 39 students
    • Online
    • 412 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    [Updated 2025] ***Want to Be a Travel Agent? Your Complete Guide to Starting a Career in Travel & Tourism Industry*** The travel industry is a dynamic and rewarding field, and becoming a travel agent in the UK offers exciting opportunities for those passionate about …
    Save 15%
    £100 £119

  • Retail Store Manager Training with Sales & Business Development

    Online Training Academy
    03 Courses Bundle + Free Career Guide Bundle | 40 CPD Points + 04 Free Certificates | Lifetime Access | No Hidden Fees
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Trending
    Do you want to grow in retail, sales, and business? This bundle gives you the right training to build your skills. Learn how to run a retail store, improve sales, and grow customer relationships. With simple lessons, this course helps you become confident in sales and business …
    £21

  • Customer Service (CPD) with Complete Career Guide 2025

    Training Express Ltd
    Instructor-Led Training | 29 Courses Bundle | 29 Free PDF & Hardcopy Certificates | 290 CPD Points | Lifetime Access
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    Great service
    ...customer interaction—from mastering Customer Relationship Management (CRM) to improving your communication and public speaking skills. You’ll also explore areas like Retail Customer Service, Cross-Cultural Awareness, and Sales Psychology, giving you a complete understanding of the industry …
    Save 16%
    £100 £120

  • Level 4 Certificate in Information, Advice And Guidance (IAG)

    Training Express Ltd
    CPD Accredited | QLS Endorsed | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • 42 students
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...Individuals pursuing a career in legal or advice services. Please Note: This is not a regulated course. To get a professional qualification, please check: Level 2 Certificate in Information Advice or Guidance (RQF) Level 3 NVQ Certificate in Advice and Guidance (RQF) Level 4 NVQ Diploma …
    Save 16%
    £25 £30

  • Office Administration & Reception (Receptionist) Skills Training - Level 3 Diploma

    Online Training Academy
    12 Courses bundle | 9 Free Courses + 2 Free Ebook | 150 CPD Points + Free Certificate | Instant + Lifetime Access
    • Online
    • 19.9 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Updated in December 2025 Holiday Offer: [ Get Free Courses & Free Ebooks ] If you want to build a successful career in Office Administration and Receptionist Skills , this Level 3 Diploma Bundle is designed just for you. We understand that cost matters, which is why we’ve created …
    Save 28%
    £25 £35
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, PR and Business Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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