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Intermediate CRM courses

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  • Coding and Programmer Job Guarantee Programme

    ITonlinelearning
    Includes Recruitment Support, CV Review and LinkedIn rewrite
    • 532 enquiries
    • Online
    • 80 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    Trending
    Imagine yourself as a skilled programmer: someone who can build smart solutions that move technology forward and shape the digital world around us. As a programmer, you’ll learn a wide mix of skills to create software, design step-by-step solutions (algorithms), and tackle challe …
    £1,995

  • Overview of CRM (Customer Relationship Management)

    Knowledge Gate
    CPD Accredited> Instant Free Certificate ! Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...scope of CRM (Customer Relationship Management). Explain the role of CRM (Customer Relationship Management) in strengthening customer loyalty. Identify the components and features of CRM (Customer Relationship Management). Evaluate how CRM (Customer Relationship Management) impacts …
    £21

  • CRM: Customer Relationship Management - CPD Certified

    Wise Campus
    Winter Sale Offer | Free Reed Provided Certificate | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    ...Introduction to CRM (Customer Relationship Management). The CRM explains CRM fundamentals. CRM (Customer Relationship Management) also includes CRM strategies. Data analysis in CRM and collecting CRM databases are parts of this CRM (Customer Relationship Management). Through the CRM (Customer …
    £19

  • CRM and Customer Relationship Marketing

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Claim Your Certificate CRM and Customer Relationship Marketing Review Request - 488863 (44) Claim Your Certificate Module 1 Introduction to CRM and Customer Relationship Marketing Module 2 CRM Systems and Technology Module 3 Customer Data and Analytics Module 4 CRM Strategies and Implementation …
    £21.99

  • Customer Relationship Management (CRM) Training

    Texlearn Academy
    Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...this Customer Relationship Management (CRM) Training course: CRM Administrator CRM Support Analyst CRM Data Coordinator Marketing Automation Executive Sales Operations Assistant Customer Success Coordinator CRM Project Coordinator Business Systems Support (CRM) E-commerce CRM Executive …
    £19

  • CRM: Customer Relationship Management

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • 12 students
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...Module 01: An Overview of Customer Relationship Management Module 02: CRM Basics Module 03: CRM Principles Module 04: CRM in the Future An Overview of Customer Relationship Management. CRM Basics CRM Principles CRM in the Future. …
    Save 23%
    £19 £24.99

  • Customer Relationship Management (CRM) with Customer Service & Retail Management

    Study Hunt
    3 in 1 BUNDLE with 3 PDF Certificates > CPD Certified > Study at Home > Instant & Lifetime Access
    • Online
    • 5.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Retail Supervisor Sales Executive CRM Coordinator Store Manager Business Development Executive Course 03: Retail Management Course 01: Customer Relationship Management (CRM) Course 02: Customer Service Retail Management Customer Relationship Management (CRM) Module 1 An Overview of Customer …
    £22

  • Level 5 Customer Relationship Management (CRM)

    Skills Boost
    CPD Accredited | 3 Courses Bundle | Free 3 PDF Certificate | 24/7 Tutor Support | 100% Pass Rate | Money Back Guarantee
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 5 Customer Relationship Management (CRM) [2026 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Level 5 Customer Relationship Management (CRM) Course Course 01: Level 5 Customer Relationship Management (CRM) Course 02: Customer Service Training …
    £19

  • Compliance Management, Operations Management with Customer Relationship Management

    Skills Boost
    4 Courses Bundle | Special Offer | Lifetime Access | 24/7 Tutor Support | 100% Pass Rate | Money Back Guarantee
    • Online
    • 7.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Management Module 10 Risk Management Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management Module 5 Sales Funnel Module 6 Measuring CRM Module 7 Customer Engagement Management Strategies Module …
    £19

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 422 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    ...Personal World View Strengths Module 01: Overview of Customer Relationship Management (CRM) Module 02: Basics of CRM Module 03: CRM Strategies & Approaches Module 04: Interpreting Data within CRM Module 05: Understanding CRM Databases Module 06: Enhancing Customer Connections & …
    Save 9%
    £19 £21

  • Loyalty Program Specialist: Design, Implementation, and Future Trends

    Online Training Academy
    Level 3 | CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Loyalty Program Specialist Loyalty Program Manager Loyalty Marketing Manager Customer Loyalty Manager Loyalty Partnerships Manager CRM/Loyalty Analyst Loyalty Program Specialist: Design, Implementation, and Future Trends Module 2 Designing Effective Loyalty Programs Module 3 Implementing …
    £19

  • Level 3 & 4 CRM (Customer Relationship Management)

    Imperial Academy
    Level 4 QLS Endorsed Course with FREE Certificate | CPD Accredited | 120 CPD Points | Lifetime Access
    • Online
    • 153 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...principles of CRM (Customer Relationship Management) as you move through the modules of this course and learn about its key ideas, including things like — Level 3 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Level …
    £100

  • Customer Relationships Management - CRM

    Training Express Ltd
    CPD Certified | Free HARDCOPY & PDF Certificate + Free PR, Negotiation Skills Courses
    • 34 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Relevant Customer Relationships Management - CRM Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship …
    £19

  • CRM: Customer Relationship Management course - CPD Certified

    Inspire London College Ltd
    CRM - Level 5 Diploma in Customer Relationship Management - Learn CRM skills with our online level 5 course
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...offers this customer relationship management course in which you will learn the fundamentals of CRM. This CRM course will teach you what CRM is, how it works, and how to apply it to your business. There are several ways that ILC's CRM course can help enterprises grow their customer …
    £19

  • QLS Level 2, 3, 4 CRM

    Imperial Academy
    Level 4 QLS Endorsed Course with FREE Certificate | CPD Accredited | 120 CPD Points | Lifetime Access
    • Online
    • 336 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...of CRM as you move through the modules of this course and learn about its key ideas, including things like — Level 2 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Level 3 Module 03: CRM Strategies Module 04: Data Analysis in CRM Module …
    £100

  • Customer Relationship Management (CRM), KYC & Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...prior qualifications to enrol on this Customer Relationship Management (CRM), KYC & Customer Service Course. You just need to have an interest in Customer Relationship Management (CRM), KYC & Customer Service Course. After completing this CRM, KYC & Customer Service Course …
    Save 25%
    £75 £100

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...making it a stable and rewarding field. Introducing our CRM, PR & Phone-Based Customer Service course – a comprehensive training program designed to give you the knowledge and skills to excel in customer relationship management, public relations, and phone-based customer service …
    Save 8%
    £100 £109

  • Level 2 & 3 in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    5 Course in 1 Bundle (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 29 students
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...benchmarks, best practices, and how to maintain consistency in service across all customer touchpoints. Module 6: CRM (Customer Relationship Management) Discover how CRM tools and strategies help track customer interactions, improve relationships, and enhance the customer journey. Module …
    Save 2%
    £19 £19.50

  • Customer Relationship Manager - Customer service Training

    Online Training Academy
    CPD approved | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Coordinator CRM Consultant Customer Relationship Management {CRM} Training Evaluating and Reviewing CRM Programs Tool Selection and Strategies for Customer Retention Requirements-Based Product Selection Homegrown Solutions vs. Application Service Providers Future Trends in CRM CRM Success …
    £19.50

  • Level 1 Award in an Introduction to Customer Service

    Royal Open College
    18 Lessons (150+ Topics) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...” Take charge of your future with our Level 1 Award in an Introduction to Customer Service program, designed to equip you with demanding skills that employers truly value. This program offers a modern approach to learning, covering the most up-to-date topics that are commonly known …
    Save 45%
    £59 £109

  • Customer Service, KYC, CDD and CRM Fundamentals

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 4.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...assessment concepts, and documented procedures used by organisations to manage customer risk responsibly. Customer Relationship Management (CRM) explores the purpose of CRM systems, CRM strategy implementation, commonly used tools and platforms, and responsible customer data management …
    £19.99

  • Customer Service Skills Certificate with Communication, CRM and Complaint Handling

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • Online
    • 10.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Course 03: Customer Relationship Management (CRM) Curriculum: Module 1: An Overview of CRM Module 2: Understanding CRM Software Module 3: Understanding Traditional and Social CRM Module 4: Customer Lifecycle Management Module 5: Sales Funnel Module 6: Measuring CRM Module 7: Customer …
    £19

  • CRM, PR & Phone-Based Customer Service

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...Social Responsibility and Business Law with our meticulously curated CSR, Business Law with Social Work Studies (QLS) bundle course. In this program, you'll embark on a journey through the core concepts of CSR and its significance in today's business world. Understand the legalities that …
    £250

  • Level 2 & 3 Training in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    11 Course in 1 Bundle (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 183 students
    • Online
    • 3.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...expectations after acquiring the skills with our program! Additional Programs Included with this Customer Service Training Bundle: Course 01: Level 2 & 3 Training in Customer Service Course 02: CRM – Customer Relationship Management Course 03: Communication Skills for Customer …
    Save 2%
    £19 £19.50

  • Level 2 & 3 in Retail Customer Service Training

    Training Express Ltd
    CPD Certified | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 193 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...professionalism. You’ll gain vital skills in retail customer service , master protocols, and develop strategies to strengthen client loyalty. The program also integrates, ensuring you understand compliance requirements that protect businesses and customers alike. Whether you’re just starting …
    Save 1%
    £19 £19.25

  • Effective Customer Loyalty Programs

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Customer Loyalty Program Assistant Customer Retention Executive Loyalty Marketing Coordinator CRM and Loyalty Specialist Customer Experience Officer Retail Loyalty Analyst Customer Loyalty Programs Module 1 Foundations of Customer Loyalty Module 2 Strategic Loyalty Program Design Module …
    £19.50
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, PR and Business Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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