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Free Online Customer service courses

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  • FREE Amazon Web Services AWS Cloud Computing Webinar

    e-Careers
    NEW DATES ADDED! AWS Authorised Training Partner | Discover how to launch your career in Cloud Computing
    • 15,326 enquiries
    • Online
    • 2 hours · Part-time
    • Tutor support
    Great service
    Highly rated
    Trending
    e-Careers is proud to be an Authorised AWS Training Partner The skills gap continues to grow, providing a huge opportunity for jobseekers to upskill and learn the dynamic world of Amazon Web Services (AWS) and become highly sought out for your certification. There are currently o …
    Free

  • NCFE Level 2 Certificate in Principles of Team Leading

    CT Skills Limited
    FREE online course based remotely, to help you understand the principles of team leading
    • 1,981 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 160 CPD points
    • Tutor support
    Great service
    Trending
    *Please first check eligibility requirements before enquiring. You must: Be currently living in England - postcode eligibility applies (see the requirements section for more information) Have been a resident in the UK/EU for 3+ years - for purposes other than study Be aged 19+ ye …
    Free

  • NCFE Level 2 Certificate in Principles of Business Administration

    CT Skills Limited
    FREE online course based remotely, to help you understand business administration
    • 2,398 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 155 CPD points
    • Tutor support
    Great service
    *Please first check eligibility requirements before enquiring. You must: Be currently living in England - postcode eligibility applies (see the requirements section for more information) Have been a resident in the UK/EU for 3+ years - for purposes other than study Be aged 19+ ye …
    Free

  • NCFE CACHE Level 2 Certificate in Principles of Customer Service

    CT Skills Limited
    FREE online course based remotely, to help you understand the principles of customer service
    • 2,794 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 180 CPD points
    • Tutor support
    Great service
    Trending
    *Please first check eligibility requirements before enquiring. You must: Be currently living in England - postcode eligibility applies (see the requirements section for more information) Have been a resident in the UK/EU for 3+ years - for purposes other than study Be aged 19+ ye …
    Free

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 4,025 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    In the hospitality sector, staff are often the forefront of the business. When you're working in hospitality, it's important to make sure you give customers a great first impression. This fully online course will help you brush up on essential skills for hospitality, including ho …
    Free

  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 4,354 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. This shows that providing good customer service and handling any issues in a professional and courteous manner is essential for …
    Free

  • Level 2 Certificate in Information, Advice or Guidance

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance
    • 3,466 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    For many businesses, being able to offer clear and accurate information, advice or guidance - and knowing what can be shared legally and professionally - is really important. If you give information, advice or guidance as part of your role, this course can help you brush up on yo …
    Free

  • Level 2 Certificate in Principles of Team Leading

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Become a Team Leader.
    • 11,189 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    If you're looking to develop your team leading skills to manage a team effectively, this fully online level 2 Certificate in Principles of Team Leading will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of lea …
    Free

  • Level 2 Certificate in Understanding Retail Operations

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Understand Retail Operations
    • 2,608 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    If you work in retail, it's important that you're fully trained and equipped to meet customers' needs. Our level 2 certificate in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints. It's a great way to make sur …
    Free

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,055 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    The best healthcare providers thrive by creating positive working relationships with patients, families and residents. This fully online level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationship …
    Free

  • Digital Work Experience

    Reed Learning
    Real-life work experiences across 10 companies and 17 sectors as part of the 'Gateway to work' programme
    • 1,776 students
    • Online
    • 3.7 hours · Self-paced
    Great service
    Highly rated
    Popular
    Trending
    Are you struggling to get in-person work experience? Do you want to know more about what it's really like to work in different sectors like Marketing, Product design, Finance or Care? If so, this Digital Work Experience course could be exactly what you're looking for. This D …
    Free

  • Level 2 Understanding Tenant Support in Social Housing

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Tenant Support Skills
    • 2,104 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online course in Understanding Tenant Support …
    Free

  • Gateway to Work - Kick start your journey from education to work

    Reed Learning
    The ultimate career guide for 16-18 year olds
    • 62 students
    • Online
    • 7.9 hours · Self-paced
    Great service
    Calling all students… If you want to know how to get into your dream job or career once you've finished school, college or university, this course is for you. Gateway to Work is a free digital careers programme that gives you all the tools you need to smoothly transition from edu …
    Free
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, Business management and Business development. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

In addition to a variety of free Customer service online courses, Reed Courses also offers a range of free classroom courses. These are perfect for anyone looking to learn in an in-person format.
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