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    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    Save 16%
    £375 £450
  • Highfield Level 2 Door Supervisors (Top Up) - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included
    • Classroom
    • 2 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 18%
    £225 £275
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
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    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Effective communication skills are at the heart of professional success. People who can communicate well can express their needs clearly and are able to respond constructively to the needs of others. Effective communicators are able to control their voice, tone and body language. …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
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    £375 £450
    • 19 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Good Time Management can transform your personal and professional life. Once you get on top of your schedule you’ll not only achieve more, you’ll improve the quality of what you do, too. Using time effectively will also improve your reputation. People will see you as a ‘doer’, so …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flaggi …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    Save 16%
    £375 £450
  • Essential Management Skills - London

    The Learning and Development Company
    2 days Essential Management Skills Workshops with Interim Assignments and 1:1 Coaching
    • 17 enquiries
    • Classroom
    • 2 days · Full-time
    • Tutor support
    To introduce participants to the complex issues involved in management and leadership, building a foundation of skills necessary for successfully leading a team at any level. Key development areas include: effective delegation, setting expectations, developing respect as the lead …
    Save 22%
    £695.95 £895.95

It looks like that's all we have in England, so we've expanded your location to show the next most applicable results.

  • Activity First Aid Level 3 (VTQ) onsite

    ProTrainings Europe Limited
    Group of up to 12 at your workplace
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Great service
    The purpose of the Activity First Aid Level 2 qualification, is to provide the learner with the skills, knowledge and understanding of first aid to provide appropriate care and manage life-threatening conditions, illness and injuries sustained in an active environment. This is ac …
    Save 14%
    £595 £695
  • Mental Health in the Workplace Level 2 (VTQ) - groups

    ProTrainings Europe Limited
    Course taught at your workplace. Blended course also available
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Learn online now with our level 2 video online course in mental health in the workplace. Hear from different experts on mental health conditions that can be identified in the workplace and learn how to signpost them. We also offer classroom courses at local centres and at your wo …
    Save 14%
    £450 £525
  • Moving and Positioning of People Level 2 (VTQ) onsite

    ProTrainings Europe Limited
    Course of up to 12 people at your workplace
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    This course is ideal for all workplace requirements, as it includes safer moving and positioning of people as well as manual handling of objects. The course is designed to meet the requirements and recommendations of the HSE Manual Handling Regulations 1992 as well as other relev …
    Save 14%
    £450 £525
  • Pet First Aid Level 2 (VTQ) - First Aid & CPR for all pets

    ProTrainings Europe Limited
    Train at your workplace nationwide - groups of up to 15
    • Onsite
    • 5 hours · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    When people think of first aid, they often do not think about their pets. Pets have accidents the same as humans and knowing what to do should the worst happen is a simple thing to learn with basic training. Pet first aid is not aimed to replace veterinary care but it will help y …
    Save 20%
    £395 £495
  • Paediatric Blended 12 Hour Infant/Child First Aid (VTQ) - PFA

    ProTrainings Europe Limited
    Train at your workplace nationwide - groups of up to 12 - One day video online one day classroom at your workplace
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • 22 CPD points
    • Tutor support
    Great service
    A blended course where you take the online course using our video online training then we come to your workplace for one day rather than two and you gain the same qualification We are the only company to be able to offer an alternative to the 2 days in the classroom for childmind …
    Save 11%
    £795 £895
  • TQUK Level 3 Award in Paediatric First Aid (RQF) - PFA

    ProTrainings Europe Limited
    Train at your workplace nationwide - groups of up to 12
    • Onsite
    • 2 days · Full-time
    • Regulated qualification
    • 22 CPD points
    • Tutor support
    Great service
    This accredited qualification provides theoretical and practical training in First Aid techniques that are specific to infants aged 0 to 1, and children aged from 1 year old to the onset of puberty. Learners will become familiar with the role of the paediatric first aider and be …
    Save 17%
    £825 £995
  • Emergency First Aid at Work Level 3 (VTQ) - EFAW

    ProTrainings Europe Limited
    Train at your workplace nationwide - groups of up to 12
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    The ProTrainings Emergency First Aid at Work Level 3 (VTQ) qualification (EFAW) is ideal for most businesses whose risk assessment has identified that there is no requirement for a fully trained first aider for their workplace. All courses are delivered, evaluated and quality ass …
    Save 5%
    £495 £525
  • TQUK Level 3 Award in First Aid at Work (RQF) - BLENDED 1 day online 2 days onsite

    ProTrainings Europe Limited
    CPD Certified - Course taught at your company for up to 12 students. Save money train online to reduce time from work
    • Onsite
    • 2 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • 18 CPD points
    • Tutor support
    Great service
    This regulated qualification is ideal for those already working or preparing to work within industry wishing to become a First Aider in the workplace for the purposes of the Health and Safety (First Aid) Regulations 1981 and the Health and Safety (First Aid) Regulations (NI) 1982 …
    Save 14%
    £1,150 £1,350
  • Sports First Aid Level 2 (VTQ) - Group of up to 15 students

    ProTrainings Europe Limited
    Training at your location nationwide
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    This course is aimed at anyone who requires a course in sports first aid. The course is available as a classroom, blended or online course. The certificate is valid for 3 years and a recommended annual refresher can be done online. You will get automatic discounts off all our ran …
    Save 10%
    £495 £555
  • TQUK Level 3 Award in Emergency First Aid at Work (RQF) onsite

    ProTrainings Europe Limited
    Save time in the classroom by training with video online, less time away from work and a lower cost and same qual.
    • Onsite
    • 4 hours · Full-time
    • Regulated qualification
    • 7 CPD points
    • Tutor support
    Great service
    TQUK Level 3 Award in Emergency First Aid at Work (RQF) part 2 where you have already completed the online course. The Emergency First Aid at Work Level 3 qualification (EFAW) is ideal for most businesses whose risk assessment has identified that there is no requirement for a ful …
    Save 10%
    £445 £495
  • TQUK Level 3 Award in Emergency First Aid at Work (RQF) EFAW

    ProTrainings Europe Limited
    Train at your workplace nationwide - groups of up to 12
    • Onsite
    • 1 day · Full-time
    • Regulated qualification
    • 7 CPD points
    • Tutor support
    Great service
    This regulated qualification is ideal for those already working or preparing to work within industry wishing to become an Emergency First Aider in the workplace for the purposes of the Health and Safety (First Aid) Regulations 1981 and the Health and Safety (First Aid) Regulation …
    Save 16%
    £495 £595
  • Basic Life Support CPR/BLS & AED Level 2 (VTQ) - CPD & Skills for Care Endorsed

    ProTrainings Europe Limited
    Classroom course at your workplace for groups up to 15 students
    • Onsite
    • 4 hours · Full-time
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Training at your location at a date and time to suit you. The purpose of this ProTrainings Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation is to provide the learner with the skills, knowledge and understanding in the provision of Cardiopulmona …
    Save 19%
    £395 £490

FAQs

Reed Courses advertises a large variety of Development courses which are delivered by a range of learning providers. The Development courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Development course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Development courses, you might also be interested in IT, IT support and Service Helpdesk & Technical Support. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Development courses, Reed Courses also has plenty of paid for online Development courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Development courses. Alternatively you'll be able to enrol on an online Development course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Development course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Development courses from a variety of learning providers.