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Essential Management Skills - London cover image

Essential Management Skills - London
The Learning and Development Company

2 days - In-Person - 1:1 Coaching Calls - Pre Course Call

Summary

Price
£895 inc VAT
Finance options

Interest free payment plans

Study method
Classroom
Duration
2 days · Full-time
Qualification
No formal qualification
Additional info
  • Tutor is available to students

27 students enquired about this course

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Location & dates

Location
Address
CitizenM Bankside
South East London
London
SE10NZ
United Kingdom

AI overview

AI generated content may contain mistakes

This comprehensive management skills course equips participants with practical tools and techniques to effectively lead and manage teams. Through interactive sessions and personalized coaching, learners develop essential competencies in people management, communication, and decision-making.

What you'll learn
  • Identify management responsibilities and set clear expectations
  • Apply appropriate leadership styles for different situations
  • Gain strategies for dealing with challenging team members
  • Understand team dynamics and apply techniques for motivation
  • Conduct effective feedback and difficult conversations
Who the course is for
  • Line managers, team leaders, and supervisors
  • Those new to management roles or seeking a refresher
Key features
  • Ideal for those who prefer structured, face-to-face interaction
  • Includes two one-on-one coaching sessions to apply new skills
Skills & outcomes
  • Skills-based course designed to build practical management expertise
  • Applicable for a range of leadership and supervisory roles

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Overview

To introduce participants to the complex issues involved in management and leadership, building a foundation of skills necessary for successfully leading a team at any level. Key development areas include: effective delegation, setting expectations, developing respect as the leader, motivation, understanding & developing individuals and teams, handling difficult conversations, giving and receiving feedback, performance management and coaching.

With the introduction of the PRISM® profiling tool, participants learn about their behavioural preferences which in turn helps them understand and engage with their own team members, and thus motivate and communicate with them effectively, developing strong abilities in people management and leadership

Achievement

Course media

Resources

  • Essential Management Skills course overview -

Description

Every participant leaves with a practical skills base and a specific action plan in relation to their own team. Each person will receive two one hour 1:1 post course coaching sessions , in this the trainer will support the participants in applying their new skills. On completion each participant will receive an endorsement certificate from the ILM (Institute of Leadership and Management).


By the end of this course, participants will be able to:

  • Identify their responsibilities as managers
  • Set expectations in relation to behaviours and results - creating standards and vision
  • Recognise and apply appropriate and flexible leadership styles
  • Gain tools and approaches for dealing with 'difficult people'
  • Learn how to apply Situational Leadership II
  • Understand S.M.A.R.T goal setting
  • Understand how teams and individuals develop
  • Design strategies for motivation
  • Handle difficult conversations minimising the need for disciplinary action
  • Give structured feedback and deal with emotional reactions to feedback
  • Apply new tools and techniques to their teams immediately
  • Recognise the cost of poor people management, recruitment and retention

What participants are saying about this course:

"I found the Essential Management Skills course invaluable - it felt like therapy for work! The two-day in-person course was dynamic and engaging from start to finish, and I left buzzing with practical tools and tactics that I’ve already started to put into practice. What really impressed me was how personal and tailored the overall experience felt. The three coaching calls - including a pre-course session - were a real highlight, giving space to reflect, build confidence, and hit the ground running from day one. Ross is a fantastic trainer: approachable, engaging, and insightful. His style and delivery brought the content to life and made the whole experience all the more impactful" - Jess K

"Claire was an excellent and engaging trainer. Despite being in management and leadership for 10+ years, I found there to be something informative and new in every piece of content delivered. Highly recommend this course for all levels of managers" - Dewis R

"For someone that has been in a managers role for less than a year and has been learning as they go, i found the course extremely beneficial and helped me with staff i manage and situation's i now know how to deal with or address, even looking at views I've not considered before" - Kerry H

Who is this course for?

  • Line Managers
  • Team Leaders
  • Supervisors
  • Those with no formal training
  • Managers in need of a refresher.

Requirements

No special requirements

Career path

Ideal for those seeking a career in line management and leadership positions and wish to build a solid foundation in team management, operations management, project management and supervisory roles.

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