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Discount Online Customer service courses

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  • Consistently Delivering Exceptional Service - One Day Course

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    Save 16%
    £295 £354

  • Effective Complaint Handling - One Day Course

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    Save 16%
    £295 £354

  • Effective Complaint Handling

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    Save 16%
    £295 £354

  • Professional Email Writing

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flaggi …
    Save 16%
    £295 £354

  • Dealing with Challenging People / Situations - One Day Course

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    Save 16%
    £295 £354

  • Professional Telephone Skills

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    Save 16%
    £295 £354

  • Effective Delegation Skills - One Day Course

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    Save 16%
    £295 £354

  • Customer Experience (CX) Certificate

    ITonlinelearning
    Online training course with accredited DMI study materials and tutor support.
    • 10 enquiries
    • Online
    • 8 hours · Self-paced
    • Tutor support
    The Associate Certificate in Customer Experience (CX) is accredited by the Digital Marketing Institute (DMI). It is an online short course that will fast-track your skills and knowledge in the increasingly important area of customer experience. This course will help you develop t …
    Save 10%
    £319 £355

  • CeMAP Modules 1, 2 & 3 Mortgage Advice Training Package (Online)

    e-Careers
    MAY SALE! | Award winning Training Provider | Finance Available | Industry recognised Mortgage Adviser certification
    • 2,552 enquiries
    • Online
    • 210 hours · Self-paced
    • Regulated qualification
    • Tutor support
    Popular
    Trending
    *** May Sale Now On! *** Our CeMAP eLearning training package includes Modules 1, 2 & 3 training and includes weekly webinars and Tutor support. A career as a Mortgage Adviser can be both financially and personally rewarding, as well as easier than you might think to achieve. …
    Save 22%
    £345 £445

  • Digital Marketing Essentials Certificate

    ITonlinelearning
    Online training course with accredited DMI study materials and tutor support.
    • Online
    • 6 hours · Self-paced
    • Tutor support
    The Associate Certificate in Digital Marketing Essentials is accredited by the Digital Marketing Institute (DMI). It is an online short course that is designed for non-marketers seeking a better understanding of the digital world and why it is transforming the way we do business …
    Save 10%
    £319 £355

  • Social media marketing course (QLS Level 4)

    College of Media and Publishing
    Unlimited tutor support | No deadlines | Endorsed Certification | Help finding work
    • 1,337 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Popular
    An online Social media marketing course for individuals and businesses Practical and engaging assignments | Endorsed certification Certification: Quality Licence Scheme certificate of achievement. Endorsed by: The Quality Licence Scheme. Accredited by: CPD | EADL. Government r …
    Save 46%
    £296.73 £549.50

  • Level 3 Diploma in Business Administration

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Business Admin Course
    • Online
    • 580 hours · Self-paced
    • Regulated qualification
    • Tutor support
    This Level 3 Diploma in Business Administration is a practical course that provides you with transferable skills that will increase your skillset across various sectors. You would be working in an administrative capacity with a high degree of autonomy to obtain this certification …
    Save 16%
    £299 £360

  • Level 5 NVQ Diploma in Management and Leadership (RQF)

    Clear Price Training
    All Inclusive|OFQUAL Regulated|Online|Tutor support
    • 37 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 5 NVQ Diploma in Management and Leadership is a recognised qualification that is intended for those who are experienced professional middle managers whose roles cross all occupations and sectors of employment, specifically for those whose job role includes managing busi …
    £499 £499.99

  • Management and Leadership Level 5 NVQ

    Clear Price Training
    All Inclusive|Tutor Support|OFQUAL Regulated|Support Line 9-5
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 5 NVQ Diploma in Management and Leadership is a recognised qualification that is intended for those who are experienced professional middle managers whose roles cross all occupations and sectors of employment, specifically for those whose job role includes managing busi …
    £499 £499.99

  • NVQ Level 5 in Management and Leadership (RQF)

    Clear Price Training
    All Inclusive|Tutor Support|OFQUAL Regulated|Support Line 9-5
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 5 NVQ Diploma in Management and Leadership is a recognised qualification that is intended for those who are experienced professional middle managers whose roles cross all occupations and sectors of employment, specifically for those whose job role includes managing busi …
    £499 £499.99

  • AAT Level 2 Certificate in Bookkeeping

    KBM training
    Live Online Classes l Study anywhere, anytime
    • 108 enquiries
    • Online
    • 10 weeks · Part-time or full-time
    • Regulated qualification
    • 10 CPD points
    • Tutor support
    AAT Level 2 Certificate in Bookkeeping for just £450. If you register for AAT Level 3 Diploma in Accounting, you can get AAT Level 2 for FREE.
    Save 25%
    £450 £600

  • IOSH Managing Safely Health and Safety training course

    e-Careers
    MAY SALE! | Award winning training provider | Exam, Assessment & Test | hands-on training | Exam Pass Guarantee
    • 318 enquiries
    • Online
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    *** May Sale Now On! *** The IOSH Managing Safely training package starts off with an interactive three-day Virtual Classroom course, which includes practical hands-on training and practice tests. The assessment is also included, along with our Exam Pass Guarantee*. This qualific …
    Save 2%
    £415 £425

  • Level 5 NVQ Diploma in Management and Leadership

    5 starcourses.co.uk
    • Online
    • 1 year · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    The Level 5 Diploma in Management and Leadership is a recognised qualification that is intended for those who are experienced professional middle managers whose roles cross all occupations and sectors of employment, specifically for those whose job role includes managing business …
    £499 £499.99

  • AAT Level 2 Certificate in Bookkeeping

    e-Careers
    MAY SALE! | Award Winning AAT specialists | Price Match Guarantee | Q2022 Syllabus | Live Online Classes | Study Books
    • 386 enquiries
    • Online
    • 3 months · Part-time
    • Regulated qualification
    • Tutor support
    *** May Sale Now On! *** Updated Q22 Syllabus. We will match any like-for-like price, guarantee. Are you considering a career in Bookkeeping but are unsure how to get started? The AAT Level 2 Certificate in Accounting is a great option to help you on with your career goals. Enqui …
    Save 20%
    £275 £345

  • AAT Level 3 Certificate in Bookkeeping

    e-Careers
    MAY SALE! | Award Winning AAT specialists | Price Match Guarantee | Q2022 Syllabus | Live Online Classes
    • 55 enquiries
    • Online
    • 6 months · Part-time
    • Regulated qualification
    • Tutor support
    *** May Sale Now On! *** Updated Q22 Syllabus. We will match any like-for-like price, guarantee. Our AAT Level 3 Certificate in Bookkeeping training course includes eLearning, digital workbooks, live classes, tutor support, mock exams, Pocket Notes, and more, to ensure you have a …
    Save 25%
    £295 £395

  • CeRER Certificate in Regulated Equity Release (Level 3)

    e-Careers
    MAY SALE! | Virtual Classroom | Level 3 | Become a certified Equity Release Adviser
    • 24 enquiries
    • Online
    • 2 days · Full-time
    • Regulated qualification
    *** May Sale Now On! *** As a qualified CeMAP Mortgage Adviser, gaining an accreditation to advise on equity release will add to your skill set and increase your salary potential. Once fully qualified you will have the potential to earn over £70,000 with experience.* CeRER …
    Save 21%
    £295 £375

  • CMI Level 7 Award in Leadership Coaching and Mentoring

    School of Business & Technology London
    Distance/Blended learning | Tutor support via learning portal | Self paced course | Study materials available
    • 25 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Coaching is more performance oriented, designed to improve the professional's job performance. Mentoring is more development focused, it not just looks just at professional's current job function but beyond. To know better, enrol to our Level 7 qualification in Leadership Coachin …
    Save 50%
    £293.18 £586.36

  • CMI Level 3 Certificate in Principles of Management and Leadership

    School of Business & Technology London
    Online Distance Learning
    • 23 enquiries
    • Online
    • 10 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The Level 3 in Principles of Management and Leadership is awarded by Chartered Management Institute (CMI) is aimed at junior level managers and supervisors who have responsibility of first level management. This qualification is to enhance the skills of junior managers in effecti …
    Save 50%
    £423.59 £847.20

  • CMI Level 2 Certificate in Team Leading.

    School of Business & Technology London
    Online Distance Learning
    • Online
    • 10 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The Level 2 qualifications in Team Leading covers the team leading skills and knowledge and are designed for aspiring team leaders who wish to develop their knowledge and team-leading skills. There is a wide range of units which allows individuals and employers to tailor the elem …
    Save 50%
    £423.59 £847.20

  • CMI Level 2 Award in Team Leading

    School of Business & Technology London
    Distance/Blended learning | Tutor support via learning portal | Self paced course | Study materials available
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The Level 2 qualifications in Team Leading covers the team leading skills and knowledge and are designed for aspiring team leaders who wish to develop their knowledge and team-leading skills. There is a wide range of units which allows individuals and employers to tailor the elem …
    Save 50%
    £272.18 £544.40
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, Business development and Business administration. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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