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Customer service Cpd courses in Manchester

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  • Accounting and Finance Practical Training using Sage 50 QuickBooks IRIS BrightPay and Xero

    KBM training
    Guaranteed Work Experience with ACCA Gold Partner Chartered Accounting Firm - Job Placement Support
    • 885 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Popular
    Practical Accounting and Finance Training with Guaranteed Work Experience is delivered in collaboration with KBM Chartered Certified Accountants and Registered Auditors (ACCA Approved Gold Level Chartered Accounting Firm) Practical Accounting and Finance Training is provided on …
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    £199 £398

  • Xero Training Course with Work Experience

    KBM training
    Xero Training
    • 40 enquiries
    • Classroom - Manchester
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Xero is the most in-demand accounting software for small to medium-size businesses. It is designed to assist a business in dealing with cash flow, billing, invoicing and submitting data. At KBM Training and Recruitment, we provide Xero training on real company files under the …
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    £199 £398

  • Free AAT Level 2 Certificate in Bookkeeping with Practical Accountancy

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 201 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting softw …
    Save 33%
    £398 £600

  • Sage Bookkeeping / Sage 50 Bookkeeping

    KBM training
    Practical Bookkeeping Training
    • 136 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Sage Bookkeeping / Sage 50 Bookkeeping We at KBM Training & Recruitment, are constantly working hard to help candidates achieve the best quality training in accountancy along with one of the best recruitment facilities in the market. Whether you are looking for a fresh start …
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    £244 £488

  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 53 enquiries
    • Classroom - Manchester
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    QuickBooks Training: You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, or software knowledge such as Sage 50, Sage Payroll, QuickBooks, Excel, and Xero, finding a job will be very difficult. Accounting job aspirants sho …
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    £122 £244

  • Bookkeeping Course with Practical Training

    KBM training
    Bookkeeping Training with Work Placement
    • 169 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Bookkeeping Training /Bookkeeping Course / Bookkeeper Training: If you are looking for a career in Bookkeeping , this is an ideal program for you. We at KBM Training & Recruitment, are constantly working hard to help candidates achieve the best quality training in accountanc …
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    £244 £488

  • Assistant Accountant Training in Birmingham

    KBM training
    Practical Training with Qualified Accountants in Birmingham
    • 59 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    KBM Training and Recruitment provides high quality Practical Accountancy Training in partnership with KBM Chartered Certified Accountants in Birmingham and London. You will gain hands on practical training on various software such as Sage, QuickBooks, Excel, Xero and Payroll …
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    £199 £398

  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 170 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Are you looking for a Job in Accountancy but finding it hard due to a lack of Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand experie …
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    £244 £488

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 317 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600

  • Online Accounting Course - Bookkeeper Training

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training on Sage , Xero , Quickbooks & Excel
    • Classroom - Manchester
    • Part-time or full-time
    • 20 CPD points
    • Tutor support
    This Accounting course gives you a Certification Qualification We have integrated Our Bookkeeping and Accounts Assistant training in it to give you all the necessary skills to become more employable and get into Accountancy jobs Provides the knowledge and skills to set- …
    £650

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Customer Service - Course Overview If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Cust …
    £354

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 45 enquiries
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Sales Training Course - Overview Are you struggling to consistently hit your sales targets? Are you looking to build more productive relationships with your customers? Would you like to increase your sales conversion rate? Would you like to learn how to "close" the deal/sale more …
    £390

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Telesales Course - Overview This 1 day ‘Telesales’ course is aimed to help attendees who are responsible for contacting potential new customers / or receiving calls, and closing the sale. This Telesales course will help you to understand the importance of establishing rapport qui …
    £390

  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 17 enquiries
    • Classroom - Manchester
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Influencing and Negotiation - Overview Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, …
    £780

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 16 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Maximising Appointments on the Telephone - Overview This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Maximising Appo …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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