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Intermediate CRM courses

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  • BTEC ICT Specialist Diploma Level 3 - No Attendance Required

    Kandu IT
    IT Support, Networking and Security, Fully Accredited
    • 800 enquiries
    • Online
    • 240 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Popular
    Trending
    The BTEC Diploma in ICT Systems & Principles Level 3 (QCF) accredits skills in IT Support, Maintenance, Networking & Security. The course also closely follows the CompTIA Network+ and Security+ learning outcomes. Learning and Assessments are conducted remotely via the onl …
    from £649

  • Level 3 Certificate in Computer Science Engineering (Online) - CPD Accredited

    Learnera
    5 in 1 Bundle(50+ topics) | Free Certificate + Exam | 2026 Updated & CPD Certified | Tutor Support | Lifetime Access
    • Online
    • 2.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Get The Ultimate Learning Opportunity From LEARNERA! ENROL NOW!! ** 5 in 1 Bundle | Free Certificate | Instant Access | Self-paced | 14-day money-back guarantee! ** Every business, industry, and innovation today runs on code, and behind every digital solution is someone trained i …
    £19.50

  • CRM: Customer Relationship Management - CPD Certified

    Wise Campus
    Winter Sale Offer | Free Reed Provided Certificate | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Introduction to CRM (Customer Relationship Management). The CRM explains CRM fundamentals. CRM (Customer Relationship Management) also includes CRM strategies. Data analysis in CRM and collecting CRM databases are parts of this CRM (Customer Relationship Management). Through the CRM (Customer …
    £19

  • CRM Project Management Principles Level 3

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Understanding CRM and Its Importance Lesson 2: Overview of Project Management in CRM Lesson 3: Key Concepts and Terminologies in CRM Project Management Lesson 4: Role of a CRM Project Manager Lesson 1: Managing CRM Project Teams and Communication Lesson 2: Implementing CRM Solutions and …
    £19.99

  • CRM and Customer Relationship Marketing – CPD IQ Certified

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Business context. CRM and Customer Relationship Marketing – CPD IQ Certified Review Request Claim Your Certificate Module 1 Introduction to CRM and Customer Relationship Marketing. Module 2 CRM Systems and Technology. Module 3 Customer Data and Analytics. Module 4 CRM Strategies and …
    £21.99

  • Customer Relationship Management (CRM)

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    Great service
    ...e. computer, tablet, or mobile phone, to access the course on your own schedule This course on Customer Relationship Management (CRM) focuses on the essential elements of CRM in the context of Business, Marketing, Retail, and Customer service. Participants will learn how CRM systems …
    £21.99

  • Quality Management + Credit Control with Customer Relationship Management (CRM)

    Skills Boost
    Special Offer | 3 Courses Bundle | Free 3 PDF Certificate | 24/7 Tutor Support | No Hidden Fees | Money Back Guarantee
    • Online
    • 8.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    Quality Management + Credit Control with Customer Relationship Management (CRM) [2026 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Quality Management + Credit Control with Customer Relationship Management (CRM) course Course 01: ISO 9001:2015 Quality Management …
    £19

  • Data Analytics, Power BI, Tableau, Python, Cloud Computing & Microsoft Excel Diploma

    Academy for Health & Fitness
    Updated 2026 | 11-in-1 Bundle | 110 CPD Points | Free PDF + Hard Copy Certificate | Lifetime Access
    • Online
    • 51 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Data Analytics, Power BI, Tableau, Python, Cloud Computing & Microsoft Excel Admission Gifts â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Data …
    Save 55%
    £49 £109

  • Sales Management, Customer Relationship Management with Customer Service

    Skills Boost
    Special Offer | 4 Courses Bundle | Free 4 PDF Certificate | Lifetime Access | 24/7 Tutor Support | Money Back Guarantee
    • Online
    • 8.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Course 02: Customer Relationship Management (CRM) Course 03: Customer Service Training Course 04: HR Management Course The Sales Management, Customer Relationship Management (CRM) with Customer Service course is designed to equip learners with essential skills to excel in sales …
    £19

  • Compliance Management, Operations Management with Customer Relationship Management

    Skills Boost
    4 Courses Bundle | Special Offer | Lifetime Access | 24/7 Tutor Support | 100% Pass Rate | Money Back Guarantee
    • Online
    • 7.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Management Module 10 Risk Management Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management Module 5 Sales Funnel Module 6 Measuring CRM Module 7 Customer Engagement Management Strategies Module …
    £19

  • CRM and Customer Relationship Marketing

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    Great service
    ...where CRM proficiency is a prerequisite for scaling growth initiatives across an enterprise. Claim Your Certificate CRM and Customer Relationship Marketing Review Request Claim Your Certificate Module 1 Introduction to CRM and Customer Relationship Marketing Module 2 CRM Systems …
    £21.99

  • Level 2 & 3 Office Management + CRM and Business Analysis

    Skills Boost
    4 Courses Bundle | Special Offer | 24/7 Tutor Support | Lifetime Access | 100% Pass Rate | Money Back Guarantee
    • Online
    • 6.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Management + CRM and Business Analysis [2026 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Level 2 & 3 Office Management + CRM and Business Analysis Course Course 01: Level 2 & 3 Office Management Course Course 02: Customer Relationship Management (CRM) Course …
    £19

  • Level 5 Compliance Management + CRM with HR Management

    Skills Boost
    Special Offer | 4 Courses Bundle | Free 4 PDF Certificate | 24/7 Tutor Support | Money Back Guarantee | Lifetime Access
    • Online
    • 7.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Module 8 Handling Complaints Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management Module 5 Sales Funnel Module 6 Measuring CRM Module 7 Customer Engagement Management Strategies Module …
    £19

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 422 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    ...Personal World View Strengths Module 01: Overview of Customer Relationship Management (CRM) Module 02: Basics of CRM Module 03: CRM Strategies & Approaches Module 04: Interpreting Data within CRM Module 05: Understanding CRM Databases Module 06: Enhancing Customer Connections & …
    Save 9%
    £19 £21

  • Customer Service (CS) & Customer Relationship Management (CRM)

    Training Edge
    5 Courses + 50 Topics + Free PDF Certificate + Instant Access | 14 Day Money Back Guarantee| FREE QUIZ EXAM
    • Online
    • 8.6 hours · Self-paced
    • Certificate(s) included
    Great service
    ...communication skills, relationship building, and complaint handling. Course 02: Customer Relationship Management (CRM) Learn the core principles of CRM including CRM systems, traditional and social CRM, customer lifecycle management, sales funnel, customer engagement strategies, performance …
    £19

  • AML, CRM, KYC & GDPR Training

    Training Tale
    4 Courses Exclusive Deal + Free PDF Certificate | Lifetime Access | Expert Tutor Support | No Hidden Fee
    • 43 students
    • Online
    • 4.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Course 02: CRM Course (Customer Relationship Management) Course 03: GDPR Course Course 04: Level 5 Risk Management [ Note: Free PDF certificate will provide as soon as completing the AML: Anti-Money Laundering (AML) Training course ] Anti-Money Laundering (AML): AML, CRM, KYC & …
    £19

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course

    School of Health Care
    Spring Sale | 2 Travel Course Bundle | PDF Certificate | Lifetime Access | 24/7 Expert Support
    • 179 students
    • Online
    • 5.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Trending
    ...Travel & Tourism [ Note: Free PDF certificate as soon as completing Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course] Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Course Online Industry Experts Designed this Travel Agent course into …
    £19

  • Personal Assistant, UK Employment Law, Customer Relationship Management

    Learn Demy
    4 in 1 BUNDLE with 4 PDF Certificates > CPD Certified > Study at Home > Instant Access & Certificate
    • Online
    • 8.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...administrative roles Course 02: UK Employment Law Course 03: Customer Relationship Management (CRM) Course 04: Customer Service Course 01: Personal Assistant Self Assessment UK Employment Law Customer Relationship Management (CRM) Customer Service Module 1 Relationship Management Module …
    £19

  • Customer Service Skills Certificate with Communication, CRM and Complaint Handling

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • Online
    • 10.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Course 03: Customer Relationship Management (CRM) Curriculum: Module 1: An Overview of CRM Module 2: Understanding CRM Software Module 3: Understanding Traditional and Social CRM Module 4: Customer Lifecycle Management Module 5: Sales Funnel Module 6: Measuring CRM Module 7: Customer …
    £19

  • Customer Service, KYC, CDD and CRM Fundamentals

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 4.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...assessment concepts, and documented procedures used by organisations to manage customer risk responsibly. Customer Relationship Management (CRM) explores the purpose of CRM systems, CRM strategy implementation, commonly used tools and platforms, and responsible customer data management …
    £19.99

  • Level 7 Administrative Management with Accounting, Finance & CRM Bundle

    One Education
    6-Courses Bundle | Level 7 QLS | CPD Accredited | Free Study Materials | No Hidden Fees | 24*7 Tutor Support
    • 29 students
    • Online
    • 645 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    ...Scheme-endorsed Advanced Diploma 5 additional courses — Finance and Accounting Level 1 & 2 Meeting Management Online Diploma in Customer Relationship Management (CRM) Health and Safety at Work & Risk Control Leadership Skills For Organisational Development Study Smart, Succeed Faster …
    £41

  • Marketing Level 5 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...are required to enrol on this Marketing course. Learners should have a basic to good standard of English, access to the internet, and a computer, tablet, or smartphone. Commitment to completing the assessment is required to successfully finish the course. This Marketing course supports …
    £19.99

  • Resilience and Adaptability in Leadership

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Advanced mastery of CRM systems to synchronize Marketing and support functions. Data-driven Marketing strategies that utilize CRM insights for better conversion. Enhanced standards for Customer service through systematic CRM tracking. Comprehensive understanding of how CRM integrates Marketing …
    £21.99

  • Technical Sales Engineering Fundamentals Level 3 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...industry-specific applications, and delivering effective product demonstrations and presentations to customers. Customer relationship management introduces CRM concepts, the use of CRM tools, and techniques for building and maintaining long-term professional relationships. Sales strategies …
    £19.99

  • Customer Service (Level 2 & 3), Business Management & Communication Skills

    Training Edge
    "100+ 5-STAR rating" | 5 Courses Bundle + 5 PDF Certificate | 14 Day Money Back Guarantee | FREE EXAM + RETAKE
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    Great service
    ...in professional environments. The Course 04: CRM – Customer Relationship Management (1:09:00) introduces you to the essential tools and strategies of managing customer relationships. You’ll study CRM software, traditional and social CRM, customer lifecycle management, and the sales …
    £19

  • Office Administration & Reception (Receptionist) Skills Training - Level 3

    Royal Open College
    6 Course Bundle (100+ Trending Topics) | Free Certificate | Assessment | Student Support | Lifetime Access
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Equipment Use Module 11: Essential Computer Applications for the Workplace Module 12: Introduction to Customer Service Module 13: Understanding Customer Behaviour Module 14: Customer Service Standards Module 15: CRM (Customer Relationship Management) Module 16: Delivering Quality …
    Save 13%
    £19 £21.99

  • Travel Agent and Consultant Skills for Customer Service Excellence

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...interaction. Customer service and satisfaction explore service quality, managing expectations, and handling customer feedback. Customer relationship management (CRM) introduces principles for building long-term customer relationships and maintaining service standards. Human resource management …
    £19.99

  • Travel and Tourism for Industry Awareness

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Tourism Module 15: Transport Management System Module 18: Sustainable Tourism Module 8: Techniques for Maximum Sales Module 10: CRM (Customer Relationship Management) Module 16: Crisis Management Module 17: Managing Public Awareness Programmes Assessment Module 12: Managing Human Resources …
    £19.99
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, Business Marketing and Analytics. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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