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Intermediate CRM courses

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  • BTEC ICT Specialist Diploma Level 3 - No Attendance Required

    Kandu IT
    IT Support, Networking and Security, Fully Accredited
    • 828 enquiries
    • Online
    • 240 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Popular
    The BTEC Diploma in ICT Systems & Principles Level 3 (QCF) accredits skills in IT Support, Maintenance, Networking & Security. The course also closely follows the CompTIA Network+ and Security+ learning outcomes. Learning and Assessments are conducted remotely via the onl …
    from £649

  • Level 3 Certificate in Computer Science Engineering (Online) - CPD Accredited

    Learnera
    5 in 1 Bundle(50+ topics) | Free Certificate + Exam | 2026 Updated & CPD Certified | Tutor Support | Lifetime Access
    • Online
    • 2.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Get The Ultimate Learning Opportunity From LEARNERA! ENROL NOW!! ** 5 in 1 Bundle | Free Certificate | Instant Access | Self-paced | 14-day money-back guarantee! ** Every business, industry, and innovation today runs on code, and behind every digital solution is someone trained i …
    Save 3%
    £15 £15.50

  • CRM: Customer Relationship Management - CPD Certified

    Wise Campus
    Autumn Sale | Free Reed Provided Certificate | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Introduction to CRM (Customer Relationship Management). The CRM explains CRM fundamentals. CRM (Customer Relationship Management) also includes CRM strategies. Data analysis in CRM and collecting CRM databases are parts of this CRM (Customer Relationship Management). Through the CRM (Customer …
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    £15 £19

  • CRM Project Management Principles Level 3

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Understanding CRM and Its Importance Lesson 2: Overview of Project Management in CRM Lesson 3: Key Concepts and Terminologies in CRM Project Management Lesson 4: Role of a CRM Project Manager Lesson 1: Managing CRM Project Teams and Communication Lesson 2: Implementing CRM Solutions and …
    £15

  • Customer Relationship Management (CRM)

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    Great service
    ...i.e. computer, tablet, or mobile phone, to access the course on your own schedule This course on Customer Relationship Management (CRM) focuses on the essential elements of CRM in the context of Business, Marketing, Retail, and Customer service. Participants will learn how CRM systems …
    £15.99

  • CRM and Customer Relationship Marketing – CPD IQ Certified

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Your Certificate CRM and Customer Relationship Marketing – CPD IQ Certified Review Request Claim Your Certificate Module 1 Introduction to CRM and Customer Relationship Marketing. Module 2 CRM Systems and Technology. Module 3 Customer Data and Analytics. Module 4 CRM Strategies and …
    £15.99

  • Quality Management + Credit Control with Customer Relationship Management (CRM)

    Skills Boost
    Special Offer | 3 Courses Bundle | Free 3 PDF Certificate | 24/7 Tutor Support | No Hidden Fees | Money Back Guarantee
    • Online
    • 8.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Quality Management + Credit Control with Customer Relationship Management (CRM) [2026 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Quality Management + Credit Control with Customer Relationship Management (CRM) course Course 01: ISO 9001:2015 Quality Management …
    £15

  • Computer Science and Programming - CPD Accredited

    Learnera
    Updated On: September 2026 | CPD Certified | 30+ Trending Topics | Free Certificate | Tutor Support
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Get The Ultimate Learning Opportunity From LEARNERA! ENROL NOW!! ## Last Updated On: September 2026 | 4 Trending Topics Included | CPD Accredited | Industry Standard Curriculum | Flexible Online Learning ## Did you know the global demand for computer science professionals continu …
    £15.49

  • Sales Management, Customer Relationship Management with Customer Service

    Skills Boost
    Special Offer | 4 Courses Bundle | Free 4 PDF Certificate | Lifetime Access | 24/7 Tutor Support | Money Back Guarantee
    • Online
    • 8.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Course 02: Customer Relationship Management (CRM) Course 03: Customer Service Training Course 04: HR Management Course The Sales Management, Customer Relationship Management (CRM) with Customer Service course is designed to equip learners with essential skills to excel in sales …
    £15

  • CRM and Customer Relationship Marketing

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    Great service
    ...where CRM proficiency is a prerequisite for scaling growth initiatives across an enterprise. Claim Your Certificate CRM and Customer Relationship Marketing Review Request Claim Your Certificate Module 1 Introduction to CRM and Customer Relationship Marketing Module 2 CRM Systems …
    £15.99

  • Compliance Management, Operations Management with Customer Relationship Management

    Skills Boost
    4 Courses Bundle | Special Offer | Lifetime Access | 24/7 Tutor Support | 100% Pass Rate | Money Back Guarantee
    • Online
    • 7.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Process Management Methodology Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management Module 5 Sales Funnel Module 6 Measuring CRM Module 7 Customer Engagement Management Strategies Module …
    £15

  • Level 2 & 3 Office Management + CRM and Business Analysis

    Skills Boost
    4 Courses Bundle | Special Offer | 24/7 Tutor Support | Lifetime Access | 100% Pass Rate | Money Back Guarantee
    • Online
    • 6.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Management + CRM and Business Analysis [2026 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Level 2 & 3 Office Management + CRM and Business Analysis Course Course 01: Level 2 & 3 Office Management Course Course 02: Customer Relationship Management (CRM) Course …
    £15

  • Level 5 Compliance Management + CRM with HR Management

    Skills Boost
    Special Offer | 4 Courses Bundle | Free 4 PDF Certificate | 24/7 Tutor Support | Money Back Guarantee | Lifetime Access
    • Online
    • 7.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Module 11 Payroll Management Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management Module 5 Sales Funnel Module 6 Measuring CRM Module 7 Customer Engagement Management Strategies Module …
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    £15 £19

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 428 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Trending
    ...Constructing a Versatile Toolkit Module 01: Overview of Customer Relationship Management (CRM) Module 02: Basics of CRM Module 03: CRM Strategies & Approaches Module 04: Interpreting Data within CRM Module 05: Understanding CRM Databases Module 06: Enhancing Customer Connections & …
    Save 28%
    £15 £21

  • Customer Service (CS) & Customer Relationship Management (CRM)

    Training Edge
    5 Courses + 50 Topics + Free PDF Certificate + Instant Access | 14 Day Money Back Guarantee| FREE QUIZ EXAM
    • Online
    • 8.6 hours · Self-paced
    • Certificate(s) included
    Great service
    ...communication skills, relationship building, and complaint handling. Course 02: Customer Relationship Management (CRM) Learn the core principles of CRM including CRM systems, traditional and social CRM, customer lifecycle management, sales funnel, customer engagement strategies, performance …
    £19

  • Customer Relationship Management (CRM), KYC and Customer Service

    Royal Open College
    18 Lessons (150+ Topics) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...expertise in customer relationship management (CRM), Know Your Customer (KYC), customer due diligence (CDD), and customer service play a key role across banking, finance, retail, telecommunications, and service industries. This Customer Relationship Management (CRM), KYC and Customer …
    £209

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • Online
    • 8.6 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Complaints Course 03: Customer Relationship Management (CRM) Learn how organisations use CRM principles and strategies to understand customers, manage interactions, and improve engagement. Modules include: An Overview of CRM Understanding CRM Software Traditional and Social CRM Customer Lifecycle …
    £15

  • Customer Service, Effective Communication Skills & Customer Relationship Management (CRM)

    Training Edge
    5 in 1 Bundle | Free 5 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • Online
    • 11.6 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Course 03: Customer Relationship Management (CRM) Develop an understanding of CRM principles and explore how organisations manage customer relationships, interactions and engagement throughout the customer lifecycle. Key topics include: Introduction to CRM concepts CRM software tools …
    £15

  • AML, CRM, KYC & GDPR Training

    Training Tale
    Autumn Sale | 5 Courses Exclusive Deal +| Free PDF Certificate | Lifetime Access | Expert Tutor Support | No Hidden Fee
    • 43 students
    • Online
    • 11.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...from Monday to Friday in this AML: AML Course Courses you will GET: Course 01: Anti-Money Laundering (AML) Course 02: CRM Course (Customer Relationship Management) Course 03: GDPR Course Course 04: Level 5 Risk Management Free Bonus Course Course 05: Level 7 Business Management …
    £15

  • Certificate in Customer Relationship Management

    UK Professional Development Academy LTD
    Customer Relationship Management | CPD Accredited | 100% Online | Self-Paced Study | 24/7 Tutor Support
    • New course!
    • Online
    • 0.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Certificate in Customer Relationship Management This Customer Relationship Management (CRM) course provides learners with practical knowledge of customer relationship management and its importance in modern organisations. It explores how businesses can build strong customer …
    £15

  • Personal Assistant, UK Employment Law, Customer Relationship Management

    Learn Demy
    4 in 1 BUNDLE with 4 PDF Certificates > Lifetime Access | 14 Day Money Back Guarantee | FREE MCQ Assessment + Retake
    • Online
    • 8.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...04: Customer Service Course 02: UK Employment Law Course 03: Customer Relationship Management (CRM) Course 01: Personal Assistant Self Assessment Customer Service UK Employment Law Customer Relationship Management (CRM) Module 1 Relationship Management Module 2 Communication Skills …
    £19

  • Customer Service Skills Certificate with Communication, CRM and Complaint Handling

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • Online
    • 10.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Course 03: Customer Relationship Management (CRM) Curriculum: Module 1: An Overview of CRM Module 2: Understanding CRM Software Module 3: Understanding Traditional and Social CRM Module 4: Customer Lifecycle Management Module 5: Sales Funnel Module 6: Measuring CRM Module 7: Customer …
    £19

  • Customer Service, KYC, CDD and CRM Fundamentals

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 4.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...assessment concepts, and documented procedures used by organisations to manage customer risk responsibly. Customer Relationship Management (CRM) explores the purpose of CRM systems, CRM strategy implementation, commonly used tools and platforms, and responsible customer data management …
    £15

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course

    School of Health Care
    Autumn Sale | 2 Travel Course Bundle | PDF Certificate | Lifetime Access | 24/7 Expert Support
    • 185 students
    • Online
    • 5.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Travel & Tourism [ Note: Free PDF certificate as soon as completing Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course] Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Course Online The Travel Agent Course provides essential knowledge …
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    £15 £19

  • Marketing Level 5 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...are required to enrol on this Marketing course. Learners should have a basic to good standard of English, access to the internet, and a computer, tablet, or smartphone. Commitment to completing the assessment is required to successfully finish the course. This Marketing course supports …
    £15

  • Front Office Operations: Receptionist & Hospitality Skills

    Empower UK Employment Training
    2 Course Bundle | Master Front Desk Management, Guest Relations & Hospitality Service Excellence | Instant Access
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...gained can be applied across hotels, accommodation providers, and other customer-facing workplaces. Customer Relationship Management (CRM): Professional Online Training Explore how CRM systems and strategies help organisations manage customer information, improve communication, and …
    £16

  • Office Administration & Reception (Receptionist) Skills Training - Level 3

    Royal Open College
    6 Course Bundle (100+ Trending Topics) | Free Certificate | Assessment | Student Support | Lifetime Access
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    ...Equipment Use Module 11: Essential Computer Applications for the Workplace Module 12: Introduction to Customer Service Module 13: Understanding Customer Behaviour Module 14: Customer Service Standards Module 15: CRM (Customer Relationship Management) Module 16: Delivering Quality …
    Save 31%
    £15 £21.99

  • Resilience and Adaptability in Leadership

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Advanced mastery of CRM systems to synchronize Marketing and support functions. Data-driven Marketing strategies that utilize CRM insights for better conversion. Enhanced standards for Customer service through systematic CRM tracking. Comprehensive understanding of how CRM integrates Marketing …
    £15.99
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, Business Marketing and Analytics. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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