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Personal Assistant, UK Employment Law, Customer Relationship Management
Learn Demy

4 in 1 BUNDLE with 4 PDF Certificates > CPD Certified > Study at Home > Instant Access & Certificate

Summary

Price
£19 inc VAT
Study method
Online, On Demand 
Course format
12 PDFs and 1 Quiz
Duration
8.2 hours · Self-paced
Qualification
No formal qualification
Certificates
  • 4 Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate - £5
Assessment details
  • MCQ BASED EXAM (included in price)
Additional info
  • Tutor is available to students
1 student purchased this course

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Overview

Personal Assistant, UK Employment Law & Customer Relationship Management Bundle
  • CPD Certified | Lifetime Access | 14-Day Money-Back Guarantee

This 4-course bundle is designed for learners looking to develop skills in personal assistance, employment law, customer relationship management (CRM), and customer service. Developed by industry specialists, the courses provide practical knowledge and up-to-date insights, enabling learners to apply their skills in professional settings.

Whether you are starting a career, seeking promotion, or aiming to upskill, this bundle equips you with the tools to succeed in administrative, HR, and customer-focused roles.

Courses Included

  • Course 01: Personal Assistant

  • Course 02: UK Employment Law

  • Course 03: Customer Relationship Management (CRM)

  • Course 04: Customer Service

Learning Outcomes

By the end of this bundle, learners will be able to:

  • Organise and manage professional schedules, meetings, and communications

  • Understand UK employment law and workplace regulations

  • Manage customer relationships effectively using CRM strategies

  • Provide high-quality customer service and resolve enquiries professionally

  • Apply administrative and management skills to a variety of business environments

Who Is This Course For?

  • Aspiring Personal Assistants and Administrative Professionals

  • HR and office staff seeking knowledge of UK Employment Law

  • Customer service and client relationship professionals

  • Individuals looking to enhance employability or professional development

  • Beginners and professionals seeking CPD-accredited training

Certificates

Assessment details

MCQ BASED EXAM

Included in course price

Curriculum

This course contains

Format: 12 PDFs and 1 Quiz

Duration: 8h and 12m

Description

This Personal Assistant, UK Employment Law & Customer Relationship Management training programme has been developed with guidance from experienced industry specialists. Designed in line with recognised international standards, the course provides practical skills and knowledge that help learners stand out in administrative, HR, and customer-focused roles.

The bundle is suitable for beginners as well as professionals seeking to upskill or progress in their career.

CertificationCourse Completion Certificate – FREE

Upon successful completion of the course, learners will receive a free Course Completion Certificate.

CPD Accredited PDF Certificate – £4.99

Learners can request a verified CPD-accredited certificate in PDF format for £4.99.

Transcript (PDF Copy) – £5

A PDF copy of the course transcript is available for £5.

Buying for Your Team

This course can be purchased for colleagues or team members. Simply add the course to the basket and provide the learner’s details and a message at checkout.

Refund Policy

This course includes a 14-day refund policy. If you are not completely satisfied, you may request a refund within 14 days through your learner dashboard.

Who is this course for?

  • Aspiring Personal Assistants and Administrative Professionals

  • HR and office staff seeking knowledge of UK Employment Law

  • Customer service and client relationship professionals

  • Individuals looking to enhance employability or professional development

  • Beginners and professionals seeking CPD-accredited training

Requirements

  • No formal qualifications are required

  • Suitable for beginners and professionals looking to upskill

  • Basic computer and English language skills recommended

  • Access to a computer, tablet, or smartphone with internet

Career path

  • Personal Assistant / Executive Assistant

  • Office Administrator

  • HR Support Assistant

  • Customer Service Advisor

  • Customer Relationship Manager

  • Progression into managerial or specialist administrative roles

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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