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Beginner Retail training courses

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  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    Winter Sale: 7 Course (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 24 students
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...customer service management, retail, or any customer-facing role. With comprehensive training and practical insights, you’ll be prepared to meet the challenges of the ever-evolving industry. Courses are Included in this Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business …
    Save 2%
    £19 £19.50

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    Winter Sale: 11 Course (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 130 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Level 1 Diploma in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Customer Service Level 4 Level 2 NVQ Certificate in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict …
    Save 2%
    £19 £19.50

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 34 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...requirements for the course before purchasing it Duration and Delivery This Level 2 NVQ Certificate in Customer Service (RQF) is designed to be completed online at the pace that suits you the best. This fast track NVQ Certificate in Customer Service Level 2 course can take as little as 1 month …
    Save 75%
    £240 £996

  • Level 1 Award in an Introduction to Customer Service

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Level 1 Diploma in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Customer Service Level 4 Level 2 NVQ Certificate in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) There is no prior requirement to enrol on this Level 1 Award in an Introduction …
    £109

  • Level 2 Certificate in Customer Service

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Level 1 Diploma in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Customer Service Level 4 Level 2 NVQ Certificate in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) Level 2 Certificate in Customer Service There is no prior requirement to enrol …
    £109

  • Level 1 Certificate in Customer Service

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Level 1 Diploma in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Customer Service Level 4 Level 2 NVQ Certificate in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) There is no prior requirement to enrol on this Level 1 Certificate in Customer …
    £109

  • Customer Service Diploma (CPD) with Complete Career Guide 2025

    Training Express Ltd
    Instructor-Led Training | 29 Courses Bundle | 29 Free PDF & Hardcopy Certificates | 290 CPD Points | Lifetime Access
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    Great service
    ...mastering Customer Relationship Management (CRM) to improving your communication and public speaking skills. You’ll also explore areas like Retail Customer Service, Cross-Cultural Awareness, and Sales Psychology, giving you a complete understanding of the industry. With salaries in the …
    Save 16%
    £100 £120

  • Customer Service Skills: (Customer Service Training Course)

    Inspire London College Ltd
    Customer Service by CPD | Free PDF Certificate | Video based Learning | Quiz Based Assessment
    • Online
    • 2 hours · Self-paced
    • 1 CPD point
    • Tutor support
    Great service
    ...have completed a Level 2 Diploma in Customer Service (RQF), Level 2 NVQ Certificate in Customer Service (RQF), Level 3 Diploma in Customer Service (RQF), Level 4 NVQ Diploma in Customer Service (RQF) or Level 5 NVQ Certificate in Customer Service (RQF) can enrol in this CPD Certified …
    £28

  • Level 1 Award in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • 19 students
    • Online
    • 60 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...profile. Successful completion of this 100% accredited online course enables learners to proceed to the following qualifications: Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Services (RQF) NCFE Level 2 Diploma in Skills for Business Level 2 Diploma …
    £65

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Training Edge
    11 Courses Bundle (127+ Premium Topics) | CPD Certified | Free Certificate | 24/7 Tutor Support | Lifetime Access
    • Online
    • 22.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...(RQF) Level 2 NVQ Certificate in Customer Service (RQF) No formal entry requirements A smart device (computer, tablet, or phone) with internet access Willingness to learn and apply new skills This qualification can lead to roles such as: Customer Service Advisor Retail Manager Business …
    £19

  • Entry Level Certificate for Introduction to Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Service Level 2 Diploma in Business Administration Level 3 Diploma in Business Administration Level 3 Diploma in Customer Services (RQF) Level 2 NVQ Diploma in Business Improvement Techniques (RQF) NCFE Level 2 Diploma in Skills for Business Unit Structure Unit 1: Introduction to Customer …
    £65

  • Level 1 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • 13 students
    • Online
    • 373 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Service Level 2 Diploma in Business Administration Level 3 Diploma in Business Administration Level 3 Diploma in Customer Services (RQF) Level 2 NVQ Diploma in Business Improvement Techniques (RQF) NCFE Level 2 Diploma in Skills for Business Unit Structure Unit 1: Understand Working in a …
    Save 78%
    £87 £400

  • Conflict Resolution - for Health and Social Care workers

    Courses For Jobs Ltd
    Skills For Health & Care Mandatory Training | Price includes Certificate, Exam & Retakes | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...learner can progress to other courses such as: level 2 nvq health and social care level 3 nvq health and social care level 4 nvq health and social care rqf health and social care Level 5 Diploma in Health & Social Care level 5 nvq health and social care qcf level 2 health and social …
    £19

  • Level 3 Diploma in Customer Services

    Britannia School of Leadership and Management LTD
    Specialist Tutor Support, No Hidden Fees, Great Reviews, Progression Opportunities
    • Online
    • 550 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...proceed to the following qualifications: Level 3 Diploma in Business Administration (RQF) OTHM Level 4 Diploma in Business Management Level 4 NVQ Diploma in Customer Service (RQF) Unit Structure Unit 1: Principles of Business Unit 2: Manage Personal and Professional Development Unit 3: …
    £360

  • Team Leader in Health Care

    Academy for Health & Fitness
    QLS Endorsed & CPD Certified | 6 Topics in 1 | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • 24 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...for those pursuing further qualifications such as: Level 3 Diploma in Health and Social Care Healthcare Leadership and Management Training NVQ Level 5 in Health and Social Care Leadership There are no specific prerequisites for this Team Leader in Health Care course, but experience …
    Save 9%
    £19 £21

  • Customer Service Diploma (Level 2 & 3) & Business Sales and Marketing - CPD Certified

    NextGen Learning
    6 Courses Bundle! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 207 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...(RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Quality Licence Scheme Endorsed Certificate of …
    Save 9%
    £19 £21

  • CPDQE Level 3 Award in Leadership & Management With Team Leader Skills

    Bespoke Learning Solutions
    Updated: 2026 | CPDQE & CPD IQ Accredited | Instant & Lifetime Access | Free Certificate | Tutor Support
    • Online
    • 7.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...& Management With Team Leader Skills courses, such as: Level 3 Leadership & Management Level 4 Leadership & Management Level 6 NVQ in Leadership & Management ILM Level 3 Diploma for Team Leader SFJ Awards Level 3 Certificate in Team Leader CMI Level 2 Award in Team …
    £19.50

  • Diploma in Customer Service Level 2 & 3

    IOMH
    6-in-1 Career Bundle! Blended Learning Solution | 65 CPD Point | FREE PDF Certificate | Quick, Easy, Affordable Training
    • Online
    • 35 hours · Self-paced
    • 65 CPD points
    • Tutor support
    Great service
    ...Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Level 3 Certificate in Principles of Customer Service …
    £21

  • Level 5 Diploma in Team Leader : Leadership & Management - CPD Accredited

    NextGen Learning
    20 Topics Bundle! QLS Endorsed & CPD Accredited | FREE Reed PDF Certificate | Instant & Lifetime Access
    • 43 students
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...Diploma in Leadership and Management (RQF) Level 5 Award in Leadership and Management Level 5 Certificate in Management and Leadership Level 5 NVQ Diploma in Management and Leadership (RQF) CMI Level 5 Diploma in Management and Leadership CMI Level 5 Award in Professional Team Coaching …
    £19

  • Call Centre & Customer Service Training

    IOMH
    Big Sale: Save 20%! Gift (Customer Service Executive) Course| Learn Anywhere, Anytime| Free Assessment| Lifetime Access
    • 11 students
    • Online
    • 5 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Level 3 Certificate in Principles of Customer Service …
    £21

  • Level 2 & Level 3 Diploma in Customer Service, Communication Skills & Conflict Management

    Apex Learning
    Updated: January 2026 | 11-in-1 Bundle | 110 CPD Points| Free Hardcopy & PDF Certificate| Lifetime Access| Tutor Support
    • Online
    • 48 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...and contact centre roles. Learners gain the confidence and communication ability required to succeed in customer-facing environments across retail, corporate, and service-driven industries. Why Choose Apex Learning as your Learning Partner? Stand out by earning a CPD Accredited Certificate …
    £49

  • Pharmacy Assistant Diploma Course

    Training Excellence
    Black Friday Super Sale |5-in-1 Course | PDF Certificate | Expert Tutor Assistance | 14-Day Satisfaction Guarantee
    • Online
    • 8.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...compliance. By combining theoretical understanding with real-world applications, students will be well-prepared to work in community, hospital, or retail pharmacy settings. Participants will gain in-depth insights into prescription processing, over-the-counter medication guidance, compounding …
    £25

  • Pharmacy Assistant Diploma Course

    High Skills Training
    *Massive Price Drop* Worth £100 | 5 in 1 Course| PDF Certificate | Expert tutor support | 14 day money back guarantee
    • Online
    • 9.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Learn to assist pharmacists with prescription handling, medication dispensing, patient consultations, and customer service in a clinical or retail pharmacy setting. Medical Billing Diploma – £25.00 Master medical billing processes, including coding, insurance claims, and reimbursement …
    £19
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FAQs

Reed Courses advertises a large variety of Retail courses which are delivered by a range of learning providers. The Retail courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Retail course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Retail courses, you might also be interested in Customer service, Sales management and Retail management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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