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Featured Beginner CRM courses

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  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 421 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    ...regulations, aiding you in ensuring robust enterprise-wide compliance. Course 2: Customer Relationship Management (CRM) Training In parallel, the Customer Relationship Management (CRM) course offers a deep dive into CRM fundamentals, strategies, and data analysis. It places significant emphasis …
    Save 9%
    £19 £21

  • CRM Administrator Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | No Hidden Fees | 30 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Popular
    ...wanting knowledge of CRM compliance. Job seekers aiming for CRM system careers. Employees managing customer data and processes. Professionals improving CRM project management skills CRM Administrator CRM Analyst Data Compliance Officer Systems Integration Specialist CRM Project Coordinator …
    Save 24%
    £19 £25

  • Customer Relationship Management (CRM) Training

    Online Training Academy
    Holiday Offer | 2 Free Courses + 9 Free Ebooks | Free Certificate from Reed | Lifetime Access | 30 CPD Points
    • 17 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...sectors of Customer Relationship Management (CRM) are: CRM Analyst - £35K to 45K/year. CRM Manager - £45K to 60K/year. Customer Success Manager - £40K to 55K/year. Data Analyst (CRM focus) - £30K to 40K/year. Customer Relationship Management (CRM) Module 02 CRM Fundamentals …
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    £19 £19.50

  • Level 2 & 3 in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    5 Course in 1 Bundle (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 28 students
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Certificate in Principles of Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 3 Certificate …
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    £19 £19.50

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Popular
    ...£35,000 annually, making it a stable and rewarding field. Introducing our CRM, PR & Phone-Based Customer Service course – a comprehensive training program designed to give you the knowledge and skills to excel in customer relationship management, public relations, and phone-based …
    Save 8%
    £100 £109

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    New Year Sale! (was 599) | 25-in-1 Package | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...problems quickly. With the Customer Service: CRM, KYC, Office Management, Communication & Problem-Solving Skills bundle, you’ll gain the critical skills needed to thrive in this fast-growing sector. Customer Relationship Management (CRM) is a vital tool for understanding client needs …
    Save 50%
    £100 £200

  • Level 2 & 3 Training in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    11 Course in 1 Bundle (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 158 students
    • Online
    • 3.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Service Level 3 Certificate in Principles of Customer Service (RQF) Level 1 Diploma in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Customer Service Level 4 Level 2 NVQ Certificate in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) Level 2 & …
    Save 2%
    £19 £19.50

  • Retail Customer Service

    Training Express Ltd
    10 Courses Combo | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 54 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ...offering a wide range of opportunities across various roles. Whether you're keen to work in retail customer service, visual merchandising, or management, there are numerous career paths to explore. The retail industry contributes £394 billion to the UK economy, making it a key player …
    £49.99

  • Level 3 Certificate in Risk Management with GDPR, CRM & Cyber security

    High Skills Training
    *Summer Sale* Worth £75 | 3 in 1 Course| PDF Certificate | Expert tutor support | 14 day money back guarantee
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Occur Common Cyber Attacks How to Reduce the Risk of Cyber Attack How to Handle A Cyber Attack Lecture 4: Cyber Crime What is Cyber Crime Who can be a Cybercriminal? Common Cyber Crime How to Report a Cyber Crime Lecture 5: Social Engineering What is Social Engineering? Types of Social …
    £19

  • Level 2 & 3 in Retail Customer Service Training

    Training Express Ltd
    CPD Certified | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 190 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...[Updated 2026] Customer service is no longer just a support function—it’s the heartbeat of every successful business. Studies show that 83% of UK consumers feel undervalued by brands , and poor customer service is costing businesses a staggering £7.3 billion every month in lost …
    Save 1%
    £19 £19.25

  • Level 7 Administrative Management with Accounting, Finance & CRM Bundle

    One Education
    6-Courses Bundle | Level 7 QLS | CPD Accredited | Free Study Materials | No Hidden Fees | 24*7 Tutor Support
    • 29 students
    • Online
    • 645 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    ...courses — Finance and Accounting Level 1 & 2 Meeting Management Online Diploma in Customer Relationship Management (CRM) Health and Safety at Work & Risk Control Leadership Skills For Organisational Development Study Smart, Succeed Faster 1 Level 7 QLS Endorsed Certificate. Gain …
    £41

  • Level 2 & 3 Certificate in Customer Service with Communication & Conflict Management

    Training Express Ltd
    31 Topics Included! | Free PDF & Hardcopy Certificates | Updated 2026 | QLS Endorsed | Lifetime Access
    • 849 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Customer Account Administrator Customer Service Level 2 Communication Customer Service Level 3 Conflict Management Customer Service Level 4 CPD Certificate & Transcript Characteristics of Good Customer Service Customer Relationship Management Communicate with Customers Handling Customer …
    Save 9%
    £19 £21

  • Level 3 Business Development & Business Management Training

    Learnera
    8 Courses in 1 Bundle (95+ Topics) | Free Certificate + Exam | 2026 Updated & CPD Certified | Expert Tutor Support
    • 12 students
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Business Development & Business Management course will transform you into a trusted advisor , equipping you with advanced techniques like CRM to unlock enterprise-level opportunities and achieve a high-impact career in business administration, with B2B Sales and Business Development …
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    £19 £19.50

  • Office Administration & Reception (Receptionist) Skills Training - Level 3 Course

    Online Training Academy
    12 Courses bundle | 9 Free Courses + 2 Free Ebook | 10 CPD Points + Free Certificate | Lifetime Access
    • Online
    • 19.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2026 Holiday Offer: [ Get Free Courses & Free Ebooks ] If you want to build a successful career in Office Administration and Receptionist Skills , this Level 3 Bundle is designed just for you. We understand that cost matters, which is why we’ve created an …
    Save 28%
    £25 £35

  • Level 5 Travel Agent and Consultant Training - QLS Endorsed

    One Education
    QLS Endorsed & CPD Certified | 5 Free Courses | FREE Hardcopy & PDF Certificates | 150 CPD Points | Lifetime Access
    • 39 students
    • Online
    • 412 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    [Updated 2025] ***Want to Be a Travel Agent? Your Complete Guide to Starting a Career in Travel & Tourism Industry*** The travel industry is a dynamic and rewarding field, and becoming a travel agent in the UK offers exciting opportunities for those passionate about …
    Save 15%
    £100 £119

  • Retail Store Manager Training with Sales & Business Development

    Online Training Academy
    03 Courses Bundle + Free Career Guide Bundle | 40 CPD Points + 04 Free Certificates | Lifetime Access | No Hidden Fees
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Trending
    Do you want to grow in retail, sales, and business? This bundle gives you the right training to build your skills. Learn how to run a retail store, improve sales, and grow customer relationships. With simple lessons, this course helps you become confident in sales and business …
    £21

  • Customer Service (CPD) with Complete Career Guide 2025

    Training Express Ltd
    Instructor-Led Training | 29 Courses Bundle | 29 Free PDF & Hardcopy Certificates | 290 CPD Points | Lifetime Access
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    Great service
    ...customer interaction—from mastering Customer Relationship Management (CRM) to improving your communication and public speaking skills. You’ll also explore areas like Retail Customer Service, Cross-Cultural Awareness, and Sales Psychology, giving you a complete understanding of the industry …
    Save 16%
    £100 £120

  • Customer Service Level 7 and Know Your Customer (KYC) Professional Training

    Knowledgera
    Updated 2026*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • 35 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...be instant awarded a course completion certificate. Customer Service & KYC Customer Service & KYC The Customer Service & KYC Training course is for anyone who wants to develop their professional skills and train for a new job or upskill ready for a promotion. Customer …
    £23

  • Telemarketing & Sales Training - CPD Certified

    Academy for Health & Fitness
    5 in 1 Bundle! CPD Certified Free SID, Transcript & Digital Certificates 170 CPD Points Lifetime Access
    • 24 students
    • Online
    • 370 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ...Marketing Management âž½ Course 05: CRM - Customer Relationship Management Whether you're new to the sales industry or looking to refine your existing skills, this Telemarketing & Sales Training Bundle will empower you to take your career to the next level. Enroll today and unlock your …
    £39

  • Level 3, 4 & 5 Phone-Based Customer Service

    Imperial Academy
    Level 5 QLS Endorsed Course with FREE Certificate | CPD Accredited | 150 CPD Points | Lifetime Access
    • Online
    • 384 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...course and learn about its key ideas, including things like — Level 3 Module 1: Introduction to Customer Service Module 2: What’s Different about Good Customer Service? Module 3: Customer Relationship Management Level 4 Module 4: Customer Service Communication Strategies Module 5: …
    £100

  • Level 2 Certificate in Principles of Business Administration with Career Guidance 2026

    Learnera
    24 Hour Flash Sale| 20 Courses Topics Bundle| Free (PDF & Hardcopy) Certificate + Transcript | Lifetime Access
    • Online
    • 3.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Certificate in Principles of Business Administration course. To get started, all you need is a smart device (such as a computer, tablet, or smartphone) and a stable internet connection. This Level 2 Certificate in Principles of Business Administration course is ideal for anyone interested …
    £109

  • Certificate in Property Development

    Training Express Ltd
    20 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 99 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Development topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Property Development bundle course is a comprehensive course designed to provide a detailed understanding of the nature of the Property Development …
    Save 10%
    £90 £100

  • Customer Service Training (Level 2 & 3) & Business Sales and Marketing - CPD Certified

    NextGen Learning
    6 Courses Bundle! QLS Endorsed & CPD Accredited Training + Free PDF Certificate + Get Instant & Lifetime Access
    • 207 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...& Customer Due Diligence Level 3 Training for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Training in Customer Service (RQF) Level 2 NVQ Certificate in Customer …
    Save 9%
    £19 £21

  • Estate Agent & Property Management Diploma (Online) - CPD Certified

    Apex Learning
    QLS Endorsed & CPD Certified: 11 in 1 Bundle | 260 CPD Points | Gifts Hardcopy & PDF Certificate | Lifetime Access
    • 333 students
    • Online
    • 51 hours · Self-paced
    • Certificate(s) included
    • 260 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Course 01: Diploma in Estate Agent at QLS Level 5 Course 02: Certificate in Property Management at QLS Level 3 Course 03: Property Development Course 04: Residential Property Sales Course 05: Social Housing and Tenant Management Level 2 Course 06: Conveyancing- Online Diploma …
    £49

  • CEO - Chief Executive Officer: A Masterclass in Leadership

    Training Express Ltd
    CPD Certified | Free PDF & HARDCOPY Certificate included, Free Life Coaching Course | Free Retake Exam | Lifetime Access
    • 24 students
    • Online
    • 13 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    ...ready to transition from being a good manager to becoming an exceptional leader? In today's competitive business landscape, leadership is not just a desirable trait—it's a crucial necessity. With an increasing demand for top-tier executives, the role of a Chief Executive Officer (CEO) …
    Save 20%
    £19 £24
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, PR and Business Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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