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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Digital Marketing: Fundamentals of Digital Marketing

    Training Express Ltd
    Free PDF Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Digital Marketing: Fundamentals of Digital Marketing course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This course is a comprehensive course designed to provide a detaile …
    Save 14%
    £12 £14

  • Social Media Marketing Course -The Step by Step Guide - CPD Certified

    One Education
    CPD Certification Service Approved | Updated Learning Resources| Exam & Full Tutor Support Included | Lifetime Access
    • Online
    • 11 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    Working in IT is as challenging as it is rewarding. Delve deeper into the world of IT with this Social Media Marketing Course -The Step by Step Guide - CPD Certified course . Up-to-date information and other essential relevant topics are included in this comprehensive course, gi …
    £14.99

  • Diploma in Paralegal Training - Level 5 (QLS Endorsed)

    Kingston Open College
    QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Become a worldwide competitor with skills that are validated for quality by QLS, the most respected high-quality course auditor in the UK. Take up a legal profession! Well, it wouldn't be the end of the world if you weren't ambitious enough to achieve your goals! Work hard and me …
    £15

  • Sales Consultant - CPD Accredited

    StudyHub
    37 in 1 Exclusive Bundle | CPD Certified Diploma | Free 37 PDF Certificate,Transcript,Student ID & Exam| Lifetime access
    • Online
    • 185 hours · Self-paced
    • 370 CPD points
    • Tutor support
    Great service
    Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Sales & Marketing bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest …
    £300

  • PRINCE2 Agile Training Course (Agile)

    e-Careers
    Award winning training provider | Foundation & Practitioner | Virtual Classroom | Exams | Digital Manual
    • Online
    • 4 days · Full-time
    • Professional certification
    • Exam(s) included
    Great service
    PRINCE2 Agile® Foundation and Practitioner, Virtual training, exams & Official PRINCE2 Agile® Digital Manual included. 248 new project management students signed up last month! Combining the best of predictive and adaptive project management frameworks, PRINCE2 Agile is the p …
    £2,495

  • Baking, Cake Decorating, Bread Making and Catering Training Bundle

    Nano Training
    CPD QS Accredited | 3 in 1 Bundle | Free Career Tips | Easy to Learn | 24/7 Expert Support
    • Online
    • 5.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    Embark on a culinary journey with our comprehensive Baking, Cake Decorating, Bread Making, and Catering Training Bundle. From the warmth of freshly baked bread to the precision of cake decorating, this Baking, Cake Decorating, Bread Making and Catering Training Bundle bundle is a …
    £21

  • House KeepingAdvance Diploma (A-Z) - CPD Certified

    Skill Learning
    CPD Certified| Free PDF Certificate | Lifetime Access | Learner Support | No Hidden Fees | 100% Success Rate
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Unleash on this transformative experience and unleash your creativity with the most in-demand training on House KeepingAdvance Diploma (A-Z). Enjoy the massive discount! This House KeepingAdvance Diploma (A-Z) course is suitable for any enthusiastic learner who is ready to take t …
    £29.99

  • Hospitality Management Course

    Training Express Ltd
    Institute of Hospitality Endorsed | Free PDF & Hardcopy Certificate |Free Retake Exam
    • 90 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This Hospitality Management Level 2 course is an in-depth training course for new managers and aspiring professionals in the field of hospitality and tourism. Designed by experts, it provides practical guidance and specialist knowledge on topics such as housekeeping, catering, fr …
    £12

  • WordPress for Beginners + Professional Web Design Course

    Lead Academy
    2 Courses Bundle with Free CPD UK Accredited PDF Certificate | Updated Training |Recognised Certificate | Exam Included
    • Online
    • Self-paced
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited PDF certificate Free CPD UK Accredited PDF Certificate from Lead Academy Free Course Completion PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Cour …
    Save 12%
    £14 £16

  • Wordpress Web Design + Professional Web Design Course

    Lead Academy
    2 Courses Bundle with Free CPD UK Accredited PDF Certificate | Updated Training |Recognised Certificate | Exam Included
    • 25 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 14 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited PDF certificate Free CPD UK Accredited PDF Certificate from Lead Academy Free Course Completion PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Cour …
    Save 22%
    £14 £18

  • Mastering QuickBooks Online (2021)

    Bigger Brains
    Learn to accurately maintain y our business financial records!
    • Online
    • 3.6 hours · Self-paced
    • Certificate(s) included
    You will be able to: 1. Choose the right version of Quickbooks for your business 2. Navigate the interface and set preferences 3. Use the banking center, reconcile accounts, and track mileage 4. Set up vendors and pay bills 5. Manage customers, products and services, sales tax, a …
    £25

  • Logistics Management

    Oxford Home Study College
    QLS Level 5 *Complete Diploma *|*FREE PDF Certificate* |130 CPD Points |*Strategic Planning, Supply Chain FREE Courses*
    • 433 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Highly rated
    Logistics Management *** 3 Courses Bundle*** Diploma in Logistics Management QLS Level 5. Additional CPD Accredited Logistics Management Certificate with 130 CPD points available with no extra study. This Logistics Management course comes with easy to understand e-learni …
    £12

  • Admin, Secretarial & PA - Complete Advanced Diploma

    Oxford Home Study College
    Complete Advanced Diploma QLS Level 7 |*FREE PDF Certificate*|200 CPD Points|+3 FREE Courses [4500+ Enrolled Students]
    • 846 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    Highly rated
    Admin, Secretarial & PA - Level 7 Diploma ** 4 Courses Bundle** [FREE MS Office Course, FREE COVID-19 Course & FREE Management Course] Diploma in Admin, Secretarial & PA QLS Level 7. Additional CPD Accredited Certificate with 200 CPD points available with no e …
    £12

  • PA - Personal Assistant

    Brentwood Open learning College
    Level 7 Advanced Diploma | *FREE PDF Certificate* |190 CPD Points| *FREE Strategy Planning, MS OFFICE Courses*
    • 23 students
    • Online
    • 620 hours · Self-paced
    • 190 CPD points
    • Tutor support
    Great service
    PA - Personal Assistant Course *** 2 Courses Bundle*** Certificate of achievement in PA QLS Level 7. Additional CPD Accredited PA Certificate with 200 CPD points available with no extra study, and Also included MS Office. This PA (Personal Assistant) course comes with easy …
    £12

  • Executive PA Diploma

    CPD Courses
    Advanced Level 7 *Complete Diploma *|*FREE PDF Certificate*| 220 CPD Points|*FREE MS OFFICE & Creative Thinking Courses*
    • 365 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Executive PA *** 2 Courses Bundle*** Certificate of achievement in Executive PA QLS Level 7. Additional CPD Accredited Executive PA Certificate with 220 CPD points available with no extra study. This Executive PA course comes with easy to understand e-learning study materi …
    £12

  • Search Engine Optimization (SEO) for Business

    Inspire London College Ltd
    SEO for Business by CPD | Free PDF Certificate | Video based Learning | Quiz Based Assessment
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Search Engine Optimisation is a vital element of any successful digital marketing strategy. SEO helps increase visibility for your brand online and drive traffic to your website. So, it's no surprise that Google is now one of the most critical factors in deciding which sites ap …
    £28

  • Baking & Cake Decorating Advance: Learn the Essential Techniques for Perfect Cakes

    EDURISE
    CPD Certified| Free PDF Certificate | Lifetime Access | Learner Support | No Hidden Fees | 100% Success Rate
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Master the Art of Cake Baking with Our Comprehensive Training Are you passionate about baking and dream of creating mouthwatering cakes that impress everyone around you? Cake baking is not just a hobby; it's a skill that can turn into a thriving business or simply enhance your cu …
    £21

  • Introduction to Management

    Leadership Development Ltd
    A highly interactive two-day course, focusing on the human relations aspects of management.
    • Online
    • 2 days · Full-time
    • Tutor support
    Management is a profession in its own right, with its own skills, techniques and knowledge, and like any other profession it has to be learned. This highly practical introduction to management course focuses on the human relations aspects of management. A superb foundation cour …
    £1,254

  • Professional Boundaries - CPD accredited

    The National Training Academy Ltd
    Online course, checkpoint at the end of each module, certificate when complete, 12 months unlimited access
    • 130 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Professional boundaries define effective and appropriate interactions between professionals and the public they serve. These boundaries exist to protect both the professional and the customer. It is crucial that staff understand the nature and limits of their roles and are able t …
    £35

  • Sales Director - CPD Certified

    StudyHub
    27 in 1 Exclusive Bundle | CPD Certified Diploma | Free 27 PDF Certificate,Transcript,Student ID & Exam| Lifetime access
    • Online
    • 135 hours · Self-paced
    • 270 CPD points
    • Tutor support
    Great service
    Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified The Complete Sales Skills Masterclass: Sales Marketing bundle will keep you up to date with the relevant knowledge and most recent matters of …
    £245

  • Search Engine Optimisation for Business

    Acudemy
    IIRSM & CPD approved course
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    Great service
    Right now, potential customers will be searching for your products and services - and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of search terms that turn your …
    £55

  • Public Realm Manager Training

    Training Express Ltd
    CPD Accredited | Free PDF & HARDCOPY Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 4 weeks · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    Public Realm Manager Training As a Public Realm Manager, you will make sure that local residents, customers of neighbourhood businesses, and tourists can enjoy the area, as well as provides quality facilities to the people living around this particular area. Additionally, a Publi …
    £50

  • SAP MDG (Master Data Governance) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    SAP MDG ensures data integrity across both SAP and non- SAP systems and is an integrated foundation for optimized business processes leading to higher productivity with trusted data, ensuring consistency and saving time and money. Master data − Data that is created central …
    £899

  • Property Development Diploma - CPD Certified

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► Property Development Diploma - CPD Certified Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Are you a professional feeling stuck in your car …
    £209

  • Property Development and Investment Course

    Skill Up
    40 in 1 Premium Bundle| Special + Gifts: Free PDF & Hard Copy Certificates| CPD Accredited| 24/7 Expert Support
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • 400 CPD points
    • Tutor support
    Great service
    Unzip Your Career with this Mega Bundle of 40 Courses ► Additionally get a wide range of Gifts: 40 Free PDF Certificates 1 Free Hard Copy Certificate Tired of searching for suitable courses which will meet your requirements? Distracted by various ads and need help figuring …
    £200
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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