Skip to content
  1. Business
  2. Customer service
174

Customer service courses

Sort by :
Most relevant Most popular Lowest price Highest price Recently added

Find courses near

Search results

  • Teaching Assistant & Child Development Level 3

    NextGen Learning
    Level 3 QLS Endorsed Diploma & CPD Accredited | 120 CPD Points | Free PDF Certificate | Lifetime Access
    • 145 students
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Imagine being on the front line of the UK's educational journey, offering a supportive hand as ta Teaching Assistant to those bright minds shaping the future of our country. Demand for Teaching Assistants in the UK has never been higher, with over 50,000 vacancies anticipated by …
    Save 7%
    £12 £12.99

  • Teaching Assistant Level 1, 2 & 3 Diploma - CPD Accredited

    NextGen Learning
    CPD Certified - 3 Levels in 1 | Free PDF Certificate | Lifetime Access | Limited Time Offer
    • 21 students
    • Online
    • Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    Just like the iconic movie "Dead Poets Society" or the beloved series "Educating Yorkshire," the role of a teaching assistant is as significant and impactful as the lead characters who inspire and shape young minds. Teaching assistants play a vital role in students' educational j …
    Save 7%
    £12 £12.99

  • NCFE Level 3 Diploma in Skills for Business: Customer Service

    One Education
    Qualification Awarded by NCFE | Ofqual Regulated | Tutor Support | No Hidden Fees
    • Online
    • 520 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...07: Understand the customer service environment Unit 08: Understand customers and customer retention Unit 09: Understand how to monitor customer service interactions and feedback Unit 10: Understand how to resolve customers’ problems and complaints Unit 11: Understand how to use …
    £800

  • NCFE Level 2 Certificate in Principles of Customer Service

    Oxbridge
    Develop key skills in customer service to overcome expectations, improve loyalty and positive experiences
    • Online
    • 180 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 180 CPD points
    • Tutor support
    ...goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. What makes for great customer service? Excellent customer service is exceeding the customer’s expectation and produces happy customers. Exceeding …
    £495

  • NCFE Level 3 Certificate in Principles of Customer Service

    Oakwood Home Learning
    • 82 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...resolution of customers’ problems Understand the monitoring and resolution of customers’ complaints Unit 3: Understand customers and customer retention Understand Customer Relationship Management (CRM) Understand customer retention Understand the measurement of customer satisfaction …
    £449

  • NCFE Level 3 Certificate in Principles of Customer Service

    Online Learning College
    • 115 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...resolution of customers’ complaints Unit 3: Understand customers and customer retent ion (30 hours) Understand Customer Relationship Management (CRM) Understand customer retention Understand the measurement of customer satisfaction Unit 4: Principles of business (50 hours) Understand business …
    £499

  • Customer service skills - NCFE endorsed

    Laser Learning
    Online NCFE endorsed CPD short course for customer service staff
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    Great service
    ...skills often needed in customer service Advantages of this course The service offer is the extent and limits of the customer service that an organisation is offering. This may vary from organisation to organisation, and also from product to product. Often, customers will ask about the …
    £25

  • Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing

    StudyHub
    100% Pass Rate | CPD Accredited | QLS Endorsed | Free Caregiving, Nursing & Mental Health First Aid Course
    • 272 students
    • Online
    • 20 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ★★★ All-in-1 Exclusive Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing ★★★ [Updated: February, 2024] The Health & Social Care sector is one of the largest employers in the UK, currently employing over 1.5 million people …
    Save 62%
    £12 £32

  • Principles of Customer Service Certificate RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...modules Unit 1: Understand the customer service environment Unit 2: Principles of Business Unit 3: Resolving customers' problems and complaints Unit 4: Understanding customers and customer retention Unit 5: Understand how to monitor customer service interactions and feedback Unit …
    £389

  • Level 1 Award in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • 10 students
    • Online
    • 60 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...deal with customer requests, queries, and complaints. This Level 1 Customer Service Award is intended for learners who are new to the customer service industry and want to expand their experience while earning a nationally recognised qualification. The customer care awards offer outstanding …
    £65

  • Level 1 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 373 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Level 1 Certificate in Customer Service (RQF) is an accredited and Ofqual regulated qualification, taught 100% online. This Level 1 Customer Service Certificate is intended for training those who deal with customers regularly or wish to deal with customers as part of their job role …
    Save 78%
    £87 £400

  • Entry Level Certificate for Introduction to Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...deliver a good customer service experience and professionally deal with customer requests, queries, and complaints. Introduction to customer care is suitable for learners interested in various areas in which customer service is important. The introduction of customer will contribute to …
    £65

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 22 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Diploma in Customer Services (RQF) NCFE Level 3 Diploma in Skills for Business Unit Structure Unit 1: Communicate effectively with customers Unit 2: Communicate using customer service language Unit 3: Follow the rules to deliver customer service Unit 4: Deliver customer service using service …
    £240

  • Level 2 Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, CS Training
    • Online
    • 486 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Develop customer relationships Unit 6: Communicate with Customers in Writing Unit 7: Principles of Customer Service Unit 8: Deliver Customer Service Unit 9: Resolve Customer Service Problems Unit 10: Support Customer Service Improvements Unit 11: Provide Post-transaction Customer Service …
    £269

  • Level 2 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online qualification. The Level 2 Customer Service certificate program is aimed at learners who are currently working in or hoping to work in a customer service role. This Customer Service (CS) training …
    £165

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...Front Desk Certification Course 05: Customer Service Management: Recovering Difficult Customers Course 06: Complete Customer Service and Communication Skills Course 07: Retail Customer Service & Effective Customer Targeting Course 08: Customer Relationship Management Course 09: …
    £279

  • Equality, diversity, and inclusion at work - NCFE endorsed

    Laser Learning
    Online NCFE endorsed CPD short course for business professionals
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    Great service
    ...course price). You will also have the option of purchasing a NCFE Endorsed e-Certificate for an additional £4.99. Endorsement statement : Our short course has been reviewed by a Subject Specialist and endorsed by NCFE demonstrating the quality and rigor. This is an unregulated …
    £25

  • Customer Service Level 3 Ofqual Regulated and Startup Plan Diploma

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 375 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...following: Qualification Specification Support Materials 24/7 access to the Course Library Assessment Guidance Tutor Support On-Demand Customer Service Assignment, Observation, and Report Templates. These additional benefits ensure that you have all the necessary resources and support …
    £699

  • Communication skills - NCFE endorsed

    Laser Learning
    Online NCFE endorsed CPD short course for business professionals
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    Great service
    ...completion of this course, you will receive a Laser e-Certificate (included in the course price). You will also have the option of purchasing a NCFE Endorsed e-Certificate for an additional £4.99. Endorsement statement : Our short course has been reviewed by a Subject Specialist and …
    £25

  • NCFE Level 3 Diploma in Skills for Business

    Oxbridge
    Open your eyes to the business world, expanding your knowledge of culture, responsibilities, and problem-solving
    • Online
    • 600 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 600 CPD points
    • Tutor support
    ...thinking on your feet? Then our NCFE accredited diploma in skills for business could be just the right qualification to get you to where you want to be on your career journey. Ideal for anyone wishing to pursue a career within human resources, customer relationship management, team …
    £695

  • NCFE Level 3 Certificate in Principles of Business Administration

    Oxbridge
    Gain the vital, transferable skills and knowledge that any business needs to thrive
    • Online
    • 230 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 230 CPD points
    • Tutor support
    ...your own boss sounds appealing, then first thing’s first: you’ll need a solid grounding in business skills, and that’s exactly what this NCFE accredited course in business management will provide. Whether you fancy yourself as the next Mark Zuckerberg, or think you’re more suited …
    £695

  • Understanding the GDPR (for managers) - NCFE endorsed

    Laser Learning
    Online NCFE endorsed CPD short course for data compliant managers
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    Great service
    ...course price). You will also have the option of purchasing a NCFE Endorsed e-Certificate for an additional £4.99. Endorsement statement : Our short course has been reviewed by a Subject Specialist and endorsed by NCFE demonstrating the quality and rigor. This is an unregulated …
    £25

  • Manual handling at work - NCFE endorsed

    Laser Learning
    Online compliance course for those with manual handling responsiblities
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    Great service
    ...course price). You will also have the option of purchasing a NCFE Endorsed e-Certificate for an additional £4.99. Endorsement statement : Our short course has been reviewed by a Subject Specialist and endorsed by NCFE demonstrating the quality and rigor. This is an unregulated …
    £25

  • COSHH awareness - NCFE endorsed

    Laser Learning
    Online compliance course for those working with hazardous substances
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    Great service
    ...course price). You will also have the option of purchasing a NCFE Endorsed e-Certificate for an additional £4.99. Endorsement statement : Our short course has been reviewed by a Subject Specialist and endorsed by NCFE demonstrating the quality and rigor. This is an unregulated …
    £25

  • NCFE Level 3 Diploma in Skills For Business: Human Resources

    Oxbridge
    Our recognised Qualification will expand your knowledge of business recruitment, employment law, and management.
    • Online
    • 540 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 540 CPD points
    • Tutor support
    ...ideal whether you’re set on a vocational pathway , or looking to pursue higher education such as an A-level or degree in business studies. NCFE Level 3 HR Diploma – the syllabus in brief On this RQF diploma in human resources, you’ll delve into business culture and responsibilities …
    £695

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 4,158 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...hospitality sector, staff are often the forefront of the business. When you're working in hospitality, it's important to make sure you give customers a great first impression. This fully online course will help you brush up on essential skills for hospitality, including how to communicate …
    Free

  • NCFE Level 2 Certificate in Principles of Team Leading

    Oakwood Home Learning
    • 35 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...workplace Unit 7: Understand how to deliver customer service and resolve problems Understand customer service delivery Understand the relationship between customer service and a brand Understand the resolution of customer service problems Unit 8: Understand how to develop working …
    £359

  • NCFE Level 2 Certificate in Principles of Business Administration

    Oakwood Home Learning
    • 64 enquiries
    • Online
    • 1 year · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...administration of meetings Understand how to take minutes of meetings Unit 7: Understand customer service Understand customer service delivery Understand the relationship between customer service and a brand Assessments This course is assessed through tutor marked assignments …
    £359
Sort by :
Most relevant Most popular Lowest price Highest price Recently added
10 25 50 100

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, Business studies and Business development. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
View all