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Learning & development courses in Springburn

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  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    Save 34%
    £387 £595

  • Effective Time Management Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologies™ support individuals in getting organised, staying focused, increasing productivity, opt …
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    £387 £595

  • Essential Assertiveness Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
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    £387 £595

  • Effective Complaint Handling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
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    £387 £595

  • Service-Focused Selling

    Hamilton Mercer
    • Classroom - Central London
    • Full-time
    Every customer interaction is an opportunity to sell oneself through exceptional service while promoting products or services. Hamilton Mercer’s Service Methodologies™ equip professionals with service-focused sales techniques that create genuine value in every interaction.
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    £387 £595

  • Conversations with Vulnerable Customers

    Hamilton Mercer
    • Classroom - Central London
    • Full-time
    With nearly half of all UK adults exhibiting one or more characteristics of vulnerability, representatives must skilfully navigate conversations with customers facing financial, emotional, health, or other challenges. Hamilton Mercer’s Service Methodologies™ equip representatives …
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    £387 £595

  • Professional & Persuasive Email Writing - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
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    £387 £595

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
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    £387 £595

  • Medical Receptionist Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    Medical receptionists serve as the frontline representatives of GP practices, private clinics, or hospitals, carrying the crucial responsibility of delivering a patient-centred service. Hamilton Mercer’s Methodologies™ equip medical receptionists with the skills to create a warm, …
    £595

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
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    £387 £595

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
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    £387 £595

  • Practical C# Programming - London

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - West London
    • 3 days · Part-time or full-time
    • Certificate(s) included
    C# skills are in high demand: This C# London Course delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your projects. During the co …
    £1,495

  • Introduction to SQL - London

    TrainX
    Face-to-face classroom courses: practical hands-on exercises using actual SQL Server
    • Classroom - West London
    • 2 days · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Data querying skills are essential for many IT, Big Data, Analyst and Project Management roles. Structured Query Language (SQL) is the most widely used data querying language in the world. Watch the video: The video is available - simply click on the Watch this video on YouTube …
    £895

  • CompTIA Security+ London Course (SY0-701 Exam)

    TrainX
    Central London classroom courses: CompTIA Official Materials with practical hands-on exercises
    • Classroom - West London
    • 5 days · Full-time
    • Professional certification
    • Certificate(s) included
    Attend this CompTIA Security+ Authorised Central London Course with TrainX as part of your preparation to gain a highly sought after certification! CompTIA's Security+ is the go-to foundational Cybersecurity certification for organisations and for individuals. More job roles …
    £1,995

  • CompTIA Security+ Central London Course (SY0-701 Exam)

    TrainX
    Face-to-face classroom courses: CompTIA Official Materials with practical hands-on exercises
    • Classroom - West London
    • 5 days · Part-time or full-time
    • Professional certification
    • Certificate(s) included
    • Tutor support
    Attend this CompTIA Security+ Authorised Central London Course with TrainX as part of your preparation to gain a highly sought after certification! CompTIA's Security+ is the go-to foundational Cybersecurity certification for organisations and for individuals. More job roles …
    £2,195

  • Equality, Diversity, and Inclusion Training Face to Face

    Aspire Leadership Limited
    A one day public equality, diversity inclusion training course delivered face to face
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • 6 CPD points
    This equality, diversity and inclusion (EDI) training course is designed for D&I working parties, Senior Leaders, or any groups who want to come together and bridge the gap between good intentions and a tangible way forward for the business. The equality, diversity and inclus …
    £690

  • Personal Branding & Networking Training Course Face to Face

    Aspire Leadership Limited
    A networking training session delivered live online by one of our expert facilitators - CPD accredited
    • Classroom - Central London
    • 8 hours · Part-time or full-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Business networking events can be a daunting prospect: Standing on the side-lines looking out at a sea of unknown faces, not knowing where to begin, how to join a group or individual and get beyond the small talk of, “What do you do?”, or the weather. Worse, the one person you wa …
    £312

  • Rapid Reading™ - Speed through business documents

    Indigo Business Services
    Speed through business documents – rapidly identify, extract and remember the information you need.
    • Classroom - City of London
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    We all face the challenge of business reports that remain unread, emails that don’t get dealt with, time-sensitive documents that don’t get the attention they deserve and books on the shelf, filled with useful information, left in place for years, pristine and untouched. Becoming …
    from £552.90

  • The Skilled Presenter™ - Business Presentation Skills Workshop

    Indigo Business Services
    Deliver knockout presentations every time!
    • Classroom - City of London
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Deliver knockout presentations every time, The Skilled Presenter™ examines how to deliver a presentation. Focusing on how listeners perceive the speaker, and introducing reliable techniques that professional speakers use to prepare and deliver presentations. The Skilled Presenter …
    from £945

  • Advanced Certified ScrumMaster - Scrum Alliance

    Beliminal LLP
    Scrum Alliance Certified, live tuition, includes course materials, certification, 2 years membership of Scrum Alliance
    • Classroom - City of London
    • 16 hours · Full-time
    • Professional certification
    • 17 CPD points
    • Tutor support
    This highly interactive course will deepen your existing skills while enriching your understanding of Scrum and Agile, equipping you to work more effectively with development teams, product owners and your wider organisation.
    £1,554

  • AAT Level: 2&3 Certificate and Diploma in Accounting

    McarthurMorgan
    Online based course with full AAT tutor support Mon- Sunday until 10pm
    • 61 enquiries
    • Classroom - City of London
    • 12 months · Part-time
    • Tutor support
    Great service
    Obtain an outstanding professional accountancy qualification to gain employment or promotion within the finance and accounting industry. Most students start at this level with no or only limited accounts knowledge. Why study Distance Learning Plus - Live Online with McArthur Morg …
    £1,295

  • Aspiring Director course

    Institute of Directors
    IoD open courses cover the essentials needed to successfully steer an organisation.
    • Classroom - South West London
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    This course helps future leaders identify the competencies they have, and the ones they need to progress to board level. Small groups and tailored learning build confidence and provide a practical foundation for making the transition from manager to director. This two day course …
    Enquire for pricing

  • Sales Account Management. CPD accredited.

    Cubs Privé
    Classroom based course with an experienced practitioner
    • Classroom - Central London
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Have you ever wondered how to improve your customer account management and client relationships? Do you ever find yourself questioning whether the actions you take today are truly the right ones? In this course, you will get tips and techniques to handle those difficult customer …
    £300

  • Machine Learning with Python - Classroom

    London School of Emerging Technology
    Machine Learning has become a vast field in computer science.
    • Classroom - City of London
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Machine Learning has become a vast field in computer science. It is basically getting things done by the computers without explicitly programming them. It has given us so many technologies self-driving car, speech recognition, web recommendation engines, etc. Machine Learning, re …
    £2,000

  • Kotlin App Development - classroom

    London School of Emerging Technology
    Apply now to become a professional Kotlin Developer
    • Classroom - City of London
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Do you want to see yourself earning a six-figure salary in the coming years? Do you want to learn a language which has a strong foothold in the enterprise world? If your answer is yes, Kotlin is what you should be looking to learn. Kotlin App Development is not only one of the mo …
    £2,000
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FAQs

Reed Courses advertises a large variety of Learning & development courses which are delivered by a range of learning providers. The Learning & development courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Learning & development course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Learning & development courses, you might also be interested in HR, Leadership and Management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Learning & development courses, Reed Courses also has plenty of paid for online Learning & development courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Learning & development courses. Alternatively you'll be able to enrol on an online Learning & development course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Learning & development course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Learning & development courses from a variety of learning providers.
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