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Cpd courses in Horsforth

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    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    £595
    • 36 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologies™ enable receptionists to make a positive and welcoming impression while effectively managi …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologies™ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ enable individuals to boost productivity, enhance efficiency, develop team member …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
    £595
  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 65 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    The Global PA Business Diploma has been designed for Executive Assistants, Executive PAs, Personal Assistants, Office Managers, Team Assistants who wish to advance their business and management skills and capabilities to become a proactive contributor at Senior Management level T …
    £1,530
  • CPD Executive PA Communication Masterclass

    Global PA Association
    Classroom based course with tutor support
    • 18 enquiries
    • Classroom - Central London
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Do you wish to start a career as an Executive PA or do you want to become a more comprehensive Executive PA, skilled in effective communication and feeling confident? We can assist you with this. Global PA Training Academy are world leaders in the training and development of PAs, …
    £500
  • CPD The Executive PA Manager

    Global PA Association
    Classroom based course with training materials and tutor support
    • 50 enquiries
    • Classroom - Central London
    • 1 day · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Do you wish to know how you can develop your Executive PA potential into Management? Research shows that the role of PAs, Executive PAs and Executive Assistants is now 60% managerial plus As technology has advanced PAs are taking on more responsibility on behalf of their Manager …
    £500
  • CPD The Strategic Business Support PA

    Global PA Association
    Classroom based course, tutor support CPD ILM
    • 17 enquiries
    • Classroom - Central London
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    The Strategic Business Support PA Masterclass is Day 1 of the ILM Accredited 7 Key Skills PA Management Programme developed by the Global PA Association, which is a global leader in development of the Executive Assistant & PA Profession. You have the option to attend 1 or 2 d …
    £500
  • CPD Executive PA role and AI

    Global PA Association
    Classroom based course with tutor support
    • Classroom - Central London
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    The Evolving Executive Assistant Masterclass - Staying Visible & Relevant in a Digital Working World The focus of this 1 Day Masterclass is how to stay visible and relevant in the 'New Tech Business World' and showcase your skillset to increase your value and presence at work …
    £500
  • ILM Chief of Staff Executive Assistant Role

    Global PA Association
    Classroom course with study materials, tutor support
    • Classroom - Central London
    • 14 hours · Part-time
    • Certificate(s) included
    • 14 CPD points
    • Tutor support
    Great service
    The Role of a Chief of Staff is a complex role which requires balancing multiple priorities. The Chief of Staff act as a filter, gathering information from the across the organisation, assessing it and communicating upwards. Chief of Staff face both outwards and into the organisa …
    £1,200
  • Presentation Skills Training Course face to face

    Aspire Leadership Limited
    A One Day Presentation Skills Training Course, CPD accredited , certificate available on completion,
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    A one day presentations skills programme run live online from 9:30am to 5:00pm
    £732
  • Train the Trainer/facilitator face to face

    Aspire Leadership Limited
    A One Day Train the Trainer & Facilitator Training Course, CPD accredited
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    A One Day Train the Trainer & Facilitator Training Course delivered live online with a maximum group size of eight to give you the very best learning experience.
    £690
  • Women In Management Training Face to Face

    Aspire Leadership Limited
    A One Day face to face Training Course for Women Drivers - CPD accredited
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    A one day course delivered live online for women in management roles or wanting to step into management roles.
    £690
  • Influencing & Communication Skills Face to face

    Aspire Leadership Limited
    A One Day Influencing & Communication Skills Training Course - CPD accredited - delivered face to face.
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    On this one day course we explore how to flex your individual communication style to influence and motivate people in different arenas and with different personality types. Communication can and often does go wrong, in so many ways. Fortunately, a little understanding of the comm …
    £690
  • Personal Impact and Assertiveness Skills face to face

    Aspire Leadership Limited
    One day Personal Impact and Assertiveness Training Course delivered by expert facilitators - CPD accredited
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    This is a CPD accredited one day course delivered live online by our expert facilitators. Understanding how you come across to others is at the heart of good communication skills. Being able to choose your response to any given situation rather than adopting a knee jerk reaction …
    £690
  • Personal Branding & Networking Training Course Face to Face

    Aspire Leadership Limited
    A networking training session delivered live online by one of our expert facilitators - CPD accredited
    • Classroom - Central London
    • 8 hours · Part-time or full-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Business networking events can be a daunting prospect: Standing on the side-lines looking out at a sea of unknown faces, not knowing where to begin, how to join a group or individual and get beyond the small talk of, “What do you do?”, or the weather. Worse, the one person you wa …
    £312
  • Strategic Planning Course Face to Face

    Aspire Leadership Limited
    A One Day Strategic Planning Training Course delivered face to face and led by our expert trainers, CPD accredited
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    A strategic planning training course that demystifies the whole process and provides a practical approach to understanding strategy and strategic thinking. Strategic planning is an essential business management skill: coming up with a vision for a better, brighter future and tran …
    £690
  • Equality, Diversity, and Inclusion Training Face to Face

    Aspire Leadership Limited
    A one day public equality, diversity inclusion training course delivered face to face
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • 6 CPD points
    This equality, diversity and inclusion (EDI) training course is designed for D&I working parties, Senior Leaders, or any groups who want to come together and bridge the gap between good intentions and a tangible way forward for the business. The equality, diversity and inclus …
    £690
  • Line Management Training Face to Face

    Aspire Leadership Limited
    A two day Line management training programme delivered face to face - CPD accredited
    • Classroom - Central London
    • 15 hours · Part-time or full-time
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    A practical two day line management programme delivered face to face for new line managers as well as more experienced people managers.
    £1,194
  • Leadership Skills Training Face to Face

    Aspire Leadership Limited
    A two day expert Leadership Skills training programme delivered face to face by our expert trainers, CPD accredited.
    • Classroom - Central London
    • 15 hours · Part-time or full-time
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    We want to help you to be the best leader you can be. Our two day leadership development training course is designed for people wanting to develop their full leadership potential. You are already successful in your career and interested in progressing further with a Leadership st …
    £1,380
  • Scrum Alliance Certified Scrum Product Owner®

    Beliminal LLP
    Scrum Alliance Certified, live tuition, includes course materials, certification, 2 years membership of Scrum Alliance
    • Classroom - City of London
    • 16 hours · Full-time
    • Professional certification
    • 17 CPD points
    This course explores in-depth the critical role of the product owner in successful product delivery, and gives you the tools to become a better product owner. It’s for product owners, aspiring product owners, and anyone who works with project teams and has responsibility for resu …
    £1,194
  • Advanced Certified ScrumMaster - Scrum Alliance

    Beliminal LLP
    Scrum Alliance Certified, live tuition, includes course materials, certification, 2 years membership of Scrum Alliance
    • Classroom - City of London
    • 16 hours · Full-time
    • Professional certification
    • 17 CPD points
    • Tutor support
    This highly interactive course will deepen your existing skills while enriching your understanding of Scrum and Agile, equipping you to work more effectively with development teams, product owners and your wider organisation.
    £1,554

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