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Classroom Communication training courses

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  • Communication Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communic …
    £576

  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 15 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    This 1 Day Effective Communication Skills Course course will help you to become a more inspirational and effective communicator. By understanding the importance of clear and focused written and verbal communication skills, delegates will be able to communicate with confidence and …
    £390

  • Effective Communication Professional Training Course

    Reed Learning
    • Classroom
    • 1 day · Full-time
    • Tutor support
    Great service
    Popular
    Communication is the art of being understood and of understanding others. This particular communication course looks at all elements of communication from planning through to adapting your style and presenting a positive image, ensuring that you are utilising these elements effec …
    Enquire for pricing

  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    In any role centred around sales, customer service or generating leads, effective communication skills are rightly considered to be the most important element a person requires in order to be successful. Time and time again, excellent communication skills are a leading factor in …
    £420

  • Communication Skills for IT Specialists

    Pitman Training Essex and Suffolk
    Online course with study materials, tutor support and final exam included.
    • Classroom
    • 12 hours · Part-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    The Communication Skills for IT Specialists course is designed to help you effectively engage with your audience and is specifically geared toward working in a technical environment.
    £359

  • Advanced communication skills Professional Training course

    Reed Learning
    Advanced communication skills
    • Classroom
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The way you interact with others can be the key to your workplace success. Whether communicating under pressure, managing challenging relationships or looking to build lasting rapport, your style and interpersonal competence can make or break your chances of achieving your obj …
    Enquire for pricing

  • Effective Business Communication

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included
    • Classroom
    • 6 hours · Part-time or full-time
    • 14 CPD points
    • Tutor support
    Effective communication skills are essential to master as they’re often at the top of the list of qualities demanded by employers. In this course over six modules you’ll begin by looking at the definition of effective business communication, the use of appropriate language and …
    £359

  • Effective Communication Skills

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Effective communication skills are at the heart of professional success. People who can communicate well can express their needs clearly and are able to respond constructively to the needs of others. Effective communicators are able to control their voice, tone and body language. …
    Save 16%
    £375 £450

  • Think on Your Feet® - Verbal Communication Workshop

    Indigo Business Services
    Think on Your Feet® is the only workshop that trains you to analyse, organise and present your ideas - fast!
    • 21 enquiries
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Communicate with impact with Think on Your Feet®, the complete verbal communication programme. It helps you analyse, organise and present your ideas with clarity, brevity and impact, never being caught-on-the-spot again: Making every conversation count, with structure and purpose …
    from £945

  • Influencing & Communication Skills Face to face

    Aspire Leadership Limited
    A One Day Influencing & Communication Skills Training Course - CPD accredited - delivered face to face.
    • Classroom
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    On this one day course we explore how to flex your individual communication style to influence and motivate people in different arenas and with different personality types. Communication can and often does go wrong, in so many ways. Fortunately, a little understanding of the comm …
    £690

  • Connecting and Communicating - Half Day (am) - Overview

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 3 CPD points
    Connecting and Communicating - Half Day (am) - Overview This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barriers and how to deal with them. You will also receive specific feedback on your c …
    £228

  • Communicating Effectively - Half Day (am)

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 3 CPD points
    Communicating Effectively - Half Day (am) - Overview This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test thei …
    £220

  • Body Language - The Hidden Secret of Communicating Successfully

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Body Language - The Hidden Secret of Communicating Successfully - Overview Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other peop …
    £576

  • Introduction to NLP for Professionals

    Practical Training for Professionals
    • 10 enquiries
    • Classroom
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to NLP - Overview This NLP training course is designed to introduce delegates to the excellence principles and techniques of Neuro Linguistic Programming (NLP), and how they can be applied in a business context. This Introduction to NLP course is available thro …
    £576

  • Developing Assertiveness Skills in the Public Sector

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and hones …
    £576

  • Working Globally Inter-Cultural Communications

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Globalisation will affect most of us at some time in our careers and although it is often exciting to conduct business with other nationalities, the potential for embarrassment, misunderstanding or taking offence is increased. The aim of this workshop is to help participants re …
    £576

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    Save 16%
    £375 £450

  • Confidence and Assertiveness

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • 35 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    Do you suffer from "Imposter Syndrome"? Do you lack confidence in certain situations and find it difficult to get your voice heard and your point across? Do you sometimes feel intimidated by other people in the group and struggle to assert yourself? If so, this 1 day Self Esteem …
    £390

  • Self Esteem, Confidence and Assertiveness

    ATA (Asset Training Academy) LTD
    Warrington based course with study materials, tutor support and Certificate of Achievement included
    • Classroom
    • 1 day · Part-time
    • Tutor support
    Do you suffer from "Imposter Syndrome"? Do you lack confidence in certain situations and find it difficult to get your voice heard and your point across? Do you sometimes feel intimidated by other people in the group and struggle to assert yourself? If so, this 1 day Self Esteem …
    £390

  • Account Management Skills Public Course

    Powercall Global Training
    Classroom based Account Management Skills course, with full trainer support
    • Classroom
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Our Account Management Skills course equips attendees with tried-and-tested tools to gain significantly more from their account management activities. Attendees will learn how to assess the potential in their accounts, to evaluate their “quality” and how to create full-proof acco …
    £504

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    Save 16%
    £375 £450

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516

  • Writing Dynamics™ - Business Writing Workshop

    Indigo Business Services
    Produce messages that gain attention; are understood; and readable.
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    The written communication workshop that increases your productivity by writing effectively and efficiently. Writing Dynamics™, developed by award-winning professional writers*, targets the improvement of a business professional's written communication skills - no matter what indu …
    from £945

  • Influencing Skills Masterclass

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position. This personal development training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Inf …
    £576

  • Write to the Top! - Professional Report Writing

    Practical Training for Professionals
    • 10 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This course will help delegates to be competent and confident in their written communication to senior management or important clients. This Write to the Top! - Professional Report Writing course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Advanced Communication Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 2 days · Part-time
    • Tutor support
    You tend to find the issue between mangers and their team is a lack of communication, usually staff will feel their managers haven’t communicated with them effectively which can create more problems. With communication comes a skill and this skill should be taught across your org …
    £780

  • Communicate Effectively for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375

  • Personal Impact and Assertiveness Skills face to face

    Aspire Leadership Limited
    One day Personal Impact and Assertiveness Training Course delivered by expert facilitators - CPD accredited
    • Classroom
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    This is a CPD accredited one day course delivered live online by our expert facilitators. Understanding how you come across to others is at the heart of good communication skills. Being able to choose your response to any given situation rather than adopting a knee jerk reaction …
    £690

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516

  • Handling Difficult Conversations Confidently - Half Day (pm)

    Practical Training for Professionals
    • Classroom
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This course is for anyone who struggles with difficult conversations in the workplace, whether about work-related performance, interpersonal skills, personal hygiene or other challenging topics. It provides delegates with a range of options for tackling difficult conversations …
    £336

  • How to Write Winning Tenders

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Many organisations seek suppliers by requesting tenders or proposals. The challenge for a business is to submit a tender or proposal that emphasises their strengths and added-value benefits, and differentiates them from other applicants. This one-day course will provide partici …
    £516

  • Essential Assertiveness Skills

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    Save 16%
    £375 £450

  • Write Expressively for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375

  • Stakeholder Engagement, including Simulation™

    Indigo Business Services
    Gain buy-in and approval across a range of interested parties.
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    The ability to understand and build consensus with your stakeholders is the only way to get lasting solutions to problems. Without buy-in, your piece of work is likely to fail or prove costly in both time and effort. This workshop will provide you with the invaluable experience, …
    from £678

  • Advanced Listening Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Advanced Listening Skills - Overview There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a …
    £540

  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Advanced Negotiation Skills - Overview This is an advanced session. It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You w …
    £468

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Successful Presentations

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516

  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people. This Dealing with Difficult People course is available throughout the UK. CPD …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516

  • Developing Major Accounts

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This developing major accounts course is essential for any salesperson trying to develop a major account. Delegates learn how to identify key influencers in the organisation, assess the political strengths and weaknesses of their contacts and allocate sales time accordingly. De …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing techniques are a vital component to making the most out of these calls, and during this course a best closing style is found and then practised …
    £576
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FAQs

Reed Courses advertises a large variety of Communication courses which are delivered by a range of learning providers. The Communication courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Communication course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Communication courses, you might also be interested in Personal development, Report Writing and Self esteem. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Communication courses, Reed Courses also has plenty of paid for online Communication courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Communication courses. Alternatively you'll be able to enrol on an online Communication course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Communication course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Communication courses from a variety of learning providers.
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