Confidence and Assertiveness
ATA (Asset Training Academy) LTD
Classroom based course with study materials, tutor support and Certificate of Acheivement included
Summary
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- Certificate of completion - Free
- Tutor is available to students
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Location & dates
End date: 16/02/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
BIRMINGHAM
West Midlands
B32DF
United Kingdom
End date: 30/04/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
BIRMINGHAM
West Midlands
B32DF
United Kingdom
End date: 06/07/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
BIRMINGHAM
West Midlands
B32DF
United Kingdom
End date: 16/02/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Beech Street
City of London
London
EC2Y8AD
United Kingdom
Overview
Certificates
Certificate of completion
Digital certificate - Included
Description
Confidence and Assertiveness - Course Description and Content
This comprehensive Confidence and Assertiveness programme is designed to unlock the potential in delegates on both a personal and professional basis. The Self Esteem and Assertiveness course allows delegates to develop strategies for “being all they can be”, both inside and outside the working environment. Delegates will come to recognise their own “behavioural styles” and the behavioural styles of others and in so doing, gain an insight into how they may influence, connect and have a positive impact on relationships and situations, both in and out of work.
Confidence & Assertiveness - Course Content– Understanding Yourself and Others
- Their value to the organisation
- How they naturally communicate with others
- How they like to be communicated to
- How they manage and interact with others
- Their preferred working environment
- How they see themselves and how others see them
– Understanding Why We Behave in Particular Ways
- How our “self talk” creates our self image and influences our behaviour
- How our habits and attitudes influence our behaviour
– Communicating Assertively
- What assertive communication is and is not
- How we should plan, structure and conduct assertive communication
- Using assertive communication in a variety of situations
– Projecting a Professional Image
- Maximising our personal impact
- Connecting with people and building rapport
- Establishing our credibility in the eyes of others
- Promoting and presenting ourselves effectively
- Influencing other people’s perception of us
- Maximising our personal power and influence
- Making positive first impressions
- Looking and sounding confident
- Creating a sincere self belief
- Understanding the power of feedback
- Understanding the power of our appearance
– Influencing and Negotiating
- Learning how to influence others
- Understanding Influencing styles
- Understanding the strategies and tactics of Negotiation
- Planning and conducting Negotiations
- Securing a Win/Win outcome
– Managing Your Stress
- The causes and symptoms of stress
- Approaches to managing our stressors
Confidence and Assertiveness - Testimonials
"The course trainer, Tom was fantastic. He really made me think of alternative ways to deal with people in the workplace. A very interactive and engaging session."
“Excellent confidence and assertiveness course delivery with lots of participation. I would recommend this course to others.”
“A very well organised and informative course which encourages everyone to think through personal experiences and how you can make improvements. Lots of relatable examples were given to aid understanding of content. Tom has an engaging and fun personality to keep you tuned in throughout the course.”
“A very good confidence and assertiveness course and the trainer covered information that was useful and introduced new things and reminded me of a lot of things too. I would recommend.”
Who is this course for?
Suitability – Who should attend this Confidence and Assertiveness Course?
Any member of staff wishing to develop the skills and confidence to control and manage themselves more effectively at work, at home and in life generally, in a variety of situations.
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
