Effective Communication Course
ATA (Asset Training Academy) LTD
Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
Summary
Visa Debit/Credit Card, Paypal or Cheque. Payment must be made in advance of the course. We are...
- Certificate of completion - Free
- Tutor is available to students
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Location & dates
End date: 25/09/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Temple Street
Birmingham
West Midlands
B25DP
United Kingdom
End date: 04/11/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Temple Street
Birmingham
West Midlands
B25DP
United Kingdom
End date: 13/01/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Temple Street
Birmingham
West Midlands
B25DP
United Kingdom
End date: 10/03/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Temple Street
Birmingham
West Midlands
B25DP
United Kingdom
End date: 05/11/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Beech Street
City of London
London
EC2Y8AD
United Kingdom
End date: 14/01/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Beech Street
City of London
London
EC2Y8AD
United Kingdom
End date: 11/03/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Beech Street
City of London
London
EC2Y8AD
United Kingdom
End date: 18/09/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LEEDS
West Yorkshire
LS11BA
United Kingdom
End date: 13/11/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LEEDS
West Yorkshire
LS11BA
United Kingdom
End date: 22/01/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LEEDS
West Yorkshire
LS11BA
United Kingdom
End date: 19/03/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LEEDS
West Yorkshire
LS11BA
United Kingdom
End date: 22/09/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LIVERPOOL
Merseyside
L39QJ
United Kingdom
End date: 17/11/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LIVERPOOL
Merseyside
L39QJ
United Kingdom
End date: 26/01/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LIVERPOOL
Merseyside
L39QJ
United Kingdom
End date: 23/03/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LIVERPOOL
Merseyside
L39QJ
United Kingdom
End date: 15/09/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Sackville Street
Manchester
Lancashire
M13BB
United Kingdom
End date: 09/11/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Sackville Street
Manchester
Lancashire
M13BB
United Kingdom
End date: 19/01/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Sackville Street
Manchester
Lancashire
M13BB
United Kingdom
End date: 16/03/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Sackville Street
Manchester
Lancashire
M13BB
United Kingdom
End date: 29/10/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Central Way
WARRINGTON
Cheshire
WA27TT
United Kingdom
End date: 28/01/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Central Way
WARRINGTON
Cheshire
WA27TT
United Kingdom
End date: 25/03/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Central Way
WARRINGTON
Cheshire
WA27TT
United Kingdom
Overview
Certificates
Certificate of completion
Digital certificate
Description
You'll develop your verbal, written and non-verbal communication skills, learn the art of active listening, discover how to be assertive without being aggressive, and understand how personality and behaviour shape every interaction. By the end of the day, you'll know how to give and receive constructive feedback, build rapport quickly, and adapt your style to bring out the best in colleagues, clients and stakeholders.
What you'll take away from the day:
- The confidence to lead difficult conversations rather than avoid them
- Practical techniques for adapting your communication to different personalities and situations
- Tools for giving feedback that lands well and improves performance
- A clearer sense of your own communication strengths — and the habits to work on
- A toolkit of techniques you can apply at work the very next day
Course Timings
Start: 9.15am for 9.30am
Finish: 4.30pm
What is Included
Lunch and refreshments throughout the day
Comprehensive course notes, workbooks and presentation slides
Certificate of Achievement
Follow-up support via phone and email with the trainer
Venues
All venues are minimum 3–4 star rated, centrally located, with easy access to rail and parking, local amenities, and free Wi-Fi
Testimonials
“Fantastic, engaging delivery. Appropriate activities that met the needs of the group. Very clear and relevant and personal. The communication skills course exceeded expectations.”
“Thank you for presenting this communication skills course so well. I could listen to Tom, the trainer, all day! He really made the communication skills course interesting and fun. His style and delivery were amazing.”
"This communication skills course provided a clear description of people’s behaviours and how to read and respond to them. Very useful tools to take away and use immediately in my workplace. It was excellent."
"An engaging and thought-provoking communication skills course that had easy take-away concepts. The behavioural profile reports were a really good way of developing concepts too."
"Best course I have attended in a while! Excellent!"
"This communication skills course went at a good pace that kept the whole of the group interested! Excellent overall!"
Who is this course for?
Who Is This Course Suitable For?
Suitable for new and experienced professionals at any level — particularly managers, team leaders, customer-facing staff, administrators, HR and project professionals, and anyone whose role depends on being clearly understood. No prior training required.
Career path
Communication Skills - Career Path
This communication skills course can help to secure a position in any role that requires clear and effective communication ie. sales, marketing, customer service, management, leadership, counselling.
Questions and answers
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
