Service Helpdesk & Technical Support courses

Service Helpdesk & Technical Support Strategy

Study method

Online, self-paced

Duration

10 Hours

In contemporary business, it's essential to grasp the requirement to create and develop a customer service strategy. A customer service strategy indicates how you will manage your customers and enhance your interactions with them over a long period of time. An effective customer service strategy...

• Read more
• Add to basket
• Compare

Service Helpdesk & Technical Support Technician

Study method

Online, self-paced

Duration

1 Month

This Service Helpdesk & Technical Support Technician training course is the ideal foundational qualification to begin a career working with cutting edge information technologies. It covers laptops, desktops, tablets and mobiles and this qualification will provide you with the knowledge...

• Read more
• Add to basket
• Compare

Microsoft Certified Solutions Associate | MCSA: Windows 8

Study method

Online, self-paced

Duration

1 Year, Part-time

an important part of their role. There are no academic requirements for the MCSA Windows 8. Systems AdministratorComputer Support Specialist1st Line Support2nd Line Support3rd Line SupportField Service EngineerDesktop SupportNetwork AdminIT SupportHardware EngineerService DeskService DeliverySupport...

• Read more
• Enquire now
• Compare

Help Desk IT Support

Study method

Online, self-paced

Duration

1 Month

and security issues within operating systems such as Windows, Apple, Android and more. The CompTIA A+ certification is the first step towards a professional IT support career. This training course includes the globally recognised CompTIA A+ 220-901 training course, which is the first part...

• Read more
• Add to basket
• Compare

IT Support Technician Course

Study method

Online, self-paced

Duration

1 Month, Part-time/Full-time

If you are looking to enter the field of IT, the CompTIA A+ certification is the perfect place to start and is the first step towards a rewarding and successful career as an IT Support Technician. The CompTIA A+ qualification is recognised as one of the top entry-level certifications...

• Read more
• Add to basket
• Compare

IT Administrator Course

Study method

Online, self-paced

Duration

1 Month, Part-time/Full-time

Support Administrator IT Service Desk Course provided by StudyOnline247...

• Read more
• Add to basket
• Compare

IT Support Technician Certification Bundle

Study method

Online, self-paced

Duration

85 Hours

As a result, technical support is one of the most abundant jobs available within the IT industry. Demand for Support Technicians has been growing since 2004. The skills you will gain through this course will not only prepare you for a role in IT Support, but in other roles too, such as networking...

• Read more
• Enquire now
• Compare

Technical Report Writing Skills - CPD Accredited

Study method

Online, self-paced

Duration

30 Hours

leading experts.24/7 Access to the Learning Portal.Benefit of applying NUS extra Discount Card.Recognised Accredited Qualification.Excellent customer service and administrative support. Method of Assessment: At the end of the course learners will take an online multiple choice questions assessment...

• Read more
• Add to basket
• Compare

1st Line IT Desktop/ Helpdesk Support IT Job Guarantee Programme (Avg £18K – £25K) No Experience Required – Limited Availability

Study method

Classroom

Location

Wembley, Middlesex

Duration

Part-time

Programme for individuals seeking a 1st Line IT Desktop/ Helpdesk Support role. We are working alongside organisations across the London and Greater London who are recruiting for various roles within the IT sector. We require individuals who are keen with a passion to learn and want to develop a career...

• Read more
• Enquire now
• Compare

CompTIA FC0-U51: IT Fundamentals

Study method

Online, self-paced

Duration

1 Month, Part-time/Full-time

to study the CompTIA Fundamentals training course. IT ConsultantIT Technician 1st Line Support2nd Line SupportComputer Support Administrator IT Service Desk Course provided by StudyOnline247...

• Read more
• Add to basket
• Compare

1st Line Support/Helpdesk | Complete Career Pack

Study method

Online, self-paced

Duration

120 Hours, Part-time

as 1st Line or Helpdesk Support. No prior experience working in IT is necessary to study these courses. Entry level positions starts at £18k rising to £30-35k depending on location and experience. Desktop Support1st Line Support2nd Line SupportField Engineer Course provided...

• Read more
• Enquire now
• Compare

ITIL® Foundation - Project Management

Study method

Online, self-paced

Duration

12 Hours, Part-time

that help service management staff to deliver and support quality products and services. You only have to do research on job boards to see how many jobs in the IT sector require ITIL®. ITIL® (IT Infrastructure Library®) is the most widely accepted approach to IT service management in the world. ITIL...

• Read more
• Enquire now
• Compare

Study method

Classroom

Location

South East London, London

Duration

Part-time

, we are able to offer you all the training & support you need to gain the hands-on skills that you have been waiting for. As an organisation, our ethos is simple: Creating tomorrows Network Engineers….. Today. Synergy Networxx. Get Trained. Get Qualified. Get into IT. No previous networking...

• Read more
• Enquire now
• Compare

Customer Service Course

Study method

Online, self-paced

Duration

125 Hours

delivery of customer service . This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College registration, tutor support...

• Read more
• Add to basket
• Compare

IT Helpdesk/ Customer Service Support (Avg £18K - £25K) Job Guarantee Programme (Or Your Money Back) – 0% Finance Option Available

Study method

Classroom

Location

Wembley, Middlesex and 1 other location

Duration

Part-time

**NEW 0% Finance Option Available (Split your payments over 12 - 36 months!)** **SPECIAL OFFER - ENROL THIS MONTH AND RECEIVE A FREE ANDROID TABLET WITH KEYBOARD, STYLUS AND CASE (LIMITED AVAILABILITY)**360 GSP IT Training & Recruitment - IT Helpdesk/ Customer Service Support (Average £...

• Read more
• Enquire now
• Compare

1st Line Support Technician Course

Study method

Online, self-paced

Duration

1 Month

Are you interested in working in an environment where you interact with people, perform basic IT related fixes and continually learn new things everyday? If this sounds appealing to you then you are one certification away! The 1st Line Support Technician training course is your first step to a...

• Read more
• Add to basket
• Compare

1st Line Support Engineer Course

Study method

Online, self-paced

Duration

1 Month

The CompTIA A+ certification is the first step towards a professional IT career. The CompTIA A+ certification is made up of two parts and the 220-901 CompTIA A+ is the first part of the 1st Line Support Engineer course. This 1st Line Support Engineer training course is the ideal...

• Read more
• Add to basket
• Compare

IT Support Technician Courses - Guaranteed IT Support Interview

Study method

Online, self-paced

Duration

70 Hours

in IT can offer you a long and truly rewarding career! What courses will I receive? Our IT support technician bundle will include all of the courses that you will require to get into an IT Support Technician role CompTIA IT FundamentalsCompTIA A+CompTIA Network+MCSA Windows 7MCSA Windows...

• Read more
• Enquire now
• Compare

IT Job Guarantee Programme (Up To £30K) Or Your Money Back* – No Experience Required (Limited Availability) – 0% Finance Option Available

Study method

Classroom

Location

Wembley, Middlesex and 1 other location

Duration

Part-time

of paid employment on completion of their programme. For over 14 Years we have successfully placed candidates for various roles within the IT sector from entry level 1st Line IT Helpdesk Support to higher end Network Administrator and IT Security roles. We require individuals who are keen with a...

• Read more
• Enquire now
• Compare

CompTIA 220-801 or JK0-801: CompTIA A+ Essentials

Study method

Online, self-paced

Duration

1 Month, Part-time/Full-time

• Video Monitors – Part 2 • Printers And Scanners – Part 1• Printers And Scanners – Part 2 • Module Review Module 6: Laptop Computers • Portable Computer Overview – Part 1• Portable Computer Overview – Part 2• Laptop Computer Expansion And Service• Module Review Module 7: Computer Networking...

• Read more
• Add to basket
• Compare

CompTIA A+ 220-901

Study method

Online, self-paced

Duration

1 Month, Part-time/Full-time

to study the CompTIA A+ 220-901 training course. IT Technician1st Line Support2nd Line SupportIT EngineerService Desk AdministratorIT Support Analyst Course provided by StudyOnline247...

• Read more
• Add to basket
• Compare

Computer Maintenance Specialist

Study method

Online, self-paced

Duration

1 Month

and security issues within operating systems such as Windows, Apple, Android and more. The CompTIA A+ certification is the first step towards a professional IT support career. The computer maintenance training course includes the CompTIA A+ 220-901 training course, which is the first part...

• Read more
• Add to basket
• Compare

ITIL® Foundation with Exam

Study method

Online, self-paced

Service Operation Incident and problem managementFunctions (service desk, operations management, technical management)Request FulfilmentEvent Management Service Transition Change ManagementKnowledge Management Service Design Service Catalogue ManagementSupplier ManagementIT Service Continuity...

• Read more
• Enquire now
• Compare

ITIL® Practitioner Online Training Series with Exam

Study method

Online, self-paced

Duration

1 Year

qualification you will gain an understanding of the practical application of the ITIL framework on how to adopt and adapt the ITIL framework to support your business’ objectives. ITIL Practitioner is the next step after ITIL Foundation for IT Service Management professionals who already hold the ITIL...

• Read more
• Enquire now
• Compare

ITIL® Foundation

Study method

Online, self-paced

Duration

90 Days

, technical management)Request FulfilmentEvent Management Service Transition Change ManagementKnowledge Management Service Design Service Catalogue ManagementSupplier ManagementIT Service Continuity ManagementInformation Security Management Topic Background: In the 1980s, the UK Government’s Central...

• Read more
• Enquire now
• Compare