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  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • Immediate Emergency Care: Fire & Rescue Services Level 3 Award

    Remote First Aid & Pre-hospital Training Ltd
    Full fac eto face training for UK FRS
    • Classroom
    • 5 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    This course is designed for those in roles who are often first to arrive at a first aid emergency working within the UK Fire & Rescue Services.
    £700

  • Service Design Course

    Experience Haus
    Learn how to create powerful service experiences across the front and back-stage | In-person course | Live client brief
    • Classroom
    • 12 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    At Experience Haus, we give students the best possible chance of breaking into a career in Service Design by providing ten-times the learning experience at a fraction of the cost. Striking the perfect balance, our Service Design course provides the best of both worlds: the depth, …
    £1,750

  • Financial Management and Budgeting - 1 Day CPD Accredited Course

    HB Publications and Training International
    Free CPD certificate| CPD Points| Tutor led course| Your questions answered
    • 10 enquiries
    • Classroom
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    Financial Management and Budgeting - For the Public and Non Profit Sector Become more confident, skillful and proactive Use financial management to control your expenditure, ensure no overspends, achieve financial targets Ideal for staff working within the public and non profit s …
    £420

  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    In any role centred around sales, customer service or generating leads, effective communication skills are rightly considered to be the most important element a person requires in order to be successful. Time and time again, excellent communication skills are a leading factor in …
    £420

  • Confident Presentation Skills

    ATA (Asset Training Academy) LTD
    CPD Accredited | 5 Star Reviews | Lunch & Refreshments Included | Course Notes and Certificate of Achievement
    • 30 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Popular
    Do you have a presentation coming up that is making you feel anxious or nervous? Have you been asked to deliver a presentation or speech at an event that is giving you sleepless nights? Our one-day Confident Presentation Skills course aims to give delegates the ability to deliver …
    £390

  • Introduction to TickITplus

    LRQA
    Thinking about implementing TickITplus?
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    Introduction This one-day training course provides entry level access to capability grading for SMEs, taking into consideration advancements in technology. It will help you understand more about the TickItplus standard, its features and scope and how the changes may apply to …
    Enquire for pricing

  • Think on Your Feet® - Verbal Communication Workshop

    Indigo Business Services
    Think on Your Feet® is the only workshop that trains you to analyse, organise and present your ideas - fast!
    • 21 enquiries
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Communicate with impact with Think on Your Feet®, the complete verbal communication programme. It helps you analyse, organise and present your ideas with clarity, brevity and impact, never being caught-on-the-spot again: Making every conversation count, with structure and purpose …
    from £945

  • Level 2 Award in Conflict Management (RQF).

    The UK Training
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    This accredited qualification meets the requirements of anyone with a customer-facing role who deals with service users or the general public. It is also relevant to those who would like a better understanding of the prevention of conflict, giving them more confidence in dealin …
    £90

  • The Skilled Presenter™ - Business Presentation Skills Workshop

    Indigo Business Services
    Deliver knockout presentations every time!
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Deliver knockout presentations every time, The Skilled Presenter™ examines how to deliver a presentation. Focusing on how listeners perceive the speaker, and introducing reliable techniques that professional speakers use to prepare and deliver presentations. The Skilled Presenter …
    from £945

  • Microsoft Word Advanced (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Collaborate on documents Add reference marks and notes Make long documents easier to use Secure a document Work with forms '1 year email support service Take a closer look at the consistent excellent fe …
    £225

  • TFL PCO Licence, B1 English and SERU Training, Online course with special discount

    Canary Wharf Academy
    Tutor Support I Practice Class I Mock Test I UK Cheapest Fees I Training And Mock Test
    • Classroom
    • Part-time
    • Tutor support
    Great service
    B1 English and SERU Training: If you are planning on applying for a PCO licence to the Transport For London TFL, you will need to prove that you meet the English language skills. Transport for London has announced that all new applicants, and existing private hire drivers applyin …
    Save 19%
    £170 £210

  • B1 English Class and SERU Training for TFL Private Hire Licence, High Pass Rate

    Canary Wharf Academy
    Training Class I For TFL PCO I High Pass Rate I UK Cheapest Fees I Start Today I Tutor Support
    • Classroom
    • Part-time
    • Tutor support
    Great service
    ELR and SERU Training: If you are planning on applying for a PCO licence to the Transport For London TFL, you will need to prove that you meet the English language skills. Transport for London has announced that all new applicants, and existing private hire drivers applying to re …
    £170

  • Private Hire Licence PCO B1 English Training, SERU Training, High Pass Rate

    Canary Wharf Academy
    Approved Centre I UK Cheapest Fees I High Pass Rate I Tutor Support I TFL PCO Licence
    • Classroom
    • Part-time
    • Tutor support
    Great service
    If you are planning on applying for a PCO licence to the Transport For London TFL, you will need to prove that you meet the English language skills. Transport for London has announced that all new applicants, and existing private hire drivers applying to renew their licence for t …
    £170

  • First Aid Responder for Film, TV & Broadcasters

    Remote First Aid & Pre-hospital Training Ltd
    Face to Face course
    • Classroom
    • 30 hours · Full-time
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    This course is suitable for people aged 18+ who require a higher level of first aid training other than the First aid at work certificate. The First Aid Regulations 1981 & 1982 allows organisations to seek higher levels of first aid training to match their specific needs. Org …
    £700

  • Practical Projects™ - an introduction to project management

    Indigo Business Services
    Learn how to maximise your time and do more with less by understanding the fundamentals of project management.
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Understand the fundamentals of project management and gain a practical, widely applicable framework*. In easy common-sense steps this workshop: Introduces project management, cutting through the terminology, providing an insight into common pitfalls. Provides a taster of practica …
    from £552.90

  • Microsoft Project Introduction/Intermediate - Online classroom

    MS Office Training Ltd
    Small groups - Trainer led Live online classes and 1 year email support
    • 44 enquiries
    • Classroom
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project p …
    £550

  • Microsoft Word Introduction (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify and work with basic Word 2013 tools and features Edit text in a Word document Modify the appearance of text in a Word document Organise data in tables and lists Insert special characters and graphic …
    £225

  • Microsoft Word Intermediate (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Customise tables and charts Customise formatting with styles and themes Modify pictures in a document Create customised graphic elements Insert content using Quick Parts Control text flow Use templates to au …
    £225

  • Microsoft Powerpoint Advanced

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Modify the PowerPoint environment Using Master View in order to customise a design template Add and customize SmartArt graphics Add animations and change its effect options Add action buttons to control the flow of …
    £225

  • Microsoft Access Introduction (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the common objects of an Access database Design and build the structure of a database Input and maintain data Design user-friendly data entry forms Search the database using queries Generate reports …
    £450

  • Microsoft Access Advanced (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Do advance Table design Do advance Query design and Action Querys Do advance Form design with the use of macros and buttons Export and import data to and from different sources. 1 year email support servic …
    £550

  • Microsoft Power BI Desktop

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • 12 enquiries
    • Classroom
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    This course will allow you to explore the potential of self-service business intelligence using Power BI Desktop to analyse and connect to different sources of data, creating Relationships between those different datasets, Query the data using Shaping and data Modelling, to creat …
    £750

  • Get your TFL Private Hire Licence PCO, Do ELR English and SERU Training with us

    Russbridge Academy
    Accepted by Transport For London I Discounted Fees I Tutor Support Available
    • Classroom
    • Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £170

  • Planning to Apply or Renew your PCO Licence? Do ELR English and SERU Training with us

    Russbridge Academy
    Award Winning Provider I Discounted Fees I Approved Academy I Support Available
    • Classroom
    • Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £170
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FAQs

Reed Courses advertises a large variety of Public services courses which are delivered by a range of learning providers. The Public services courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Public services course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Public services courses, you might also be interested in Business, Customer service and Presentation Skills. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Public services courses, Reed Courses also has plenty of paid for online Public services courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Public services courses. Alternatively you'll be able to enrol on an online Public services course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Public services course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Public services courses from a variety of learning providers.
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