What does an Operations Manager do?
Being a smooth operator just got a whole new meaning…
Operations Managers monitor, analyse, and improve a business’s production systems, in order to achieve the highest level of productivity.
They’re an important part of almost every industry, meaning Operations Managers could work in anything from healthcare and hospitality, to manufacturing and retail.
Whilst their role may vary depending on the industry and organisation they work in, they’re typically tasked with financial, staff, and resource management, as well as communications, safety measures, quality control, and setting goals/objectives.
Typical tasks and duties for an Operations Manager include:
- Developing operations strategies
- Planning and handling change
- Researching new technologies
- Preparing action plans and audits
- Managing the recruitment and training of staff
- Analysing and improving workflow
- Enforcing health and safety procedures
Is a career as an Operations Manager right for me?
As an Operations Manager’s role is particularly broad, you’ll need a wide range of skills to be successful.
First and foremost, great communication and leadership skills are a must – which will help you to ensure teams are working well together towards a strategic goal. You’ll also need to be an excellent decision maker and business negotiator.
Because you’ll focus on long-term goals as well as the day-to-day running of a business, an ability to see both the big
and small picture is key.
Operations Managers will also need to be:
- Organised
- Good problem solvers
- Process driven
- An excellent leader
- A great delegator
- A team player
- Innovative
- Diplomatic
