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Learning & development Cpd courses in Patchway

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  • Effective Communication Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologies™ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
    Save 34%
    £387 £595

  • Professional Receptionist

    Hamilton Mercer
    • 38 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologies™ enable receptionists to make a positive and welcoming impression while effectively managi …
    Save 34%
    £387 £595

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    Save 34%
    £387 £595

  • Effective Time Management Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologies™ support individuals in getting organised, staying focused, increasing productivity, opt …
    Save 34%
    £387 £595

  • Essential Assertiveness Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    Save 34%
    £387 £595

  • Effective Complaint Handling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
    Save 34%
    £387 £595

  • Professional & Persuasive Email Writing - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
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    £387 £595

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    Save 34%
    £387 £595

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
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    £387 £595

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
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    £387 £595

  • Professional Executive PA Diploma - Accelerated Learning

    Pitman Training Essex and Suffolk
    Intensive classroom based course to fast track your career.
    • 16 enquiries
    • Classroom - Central London
    • 20 weeks · Full-time
    • 380 CPD points
    • Tutor support
    • Job guarantee programme
    If you’re looking to advance your career towards a Senior Personal Assistant or Executive Assistant role, this is a great programme to launch your career. Having a skillset that includes financial understanding and knowledge is essential if you want to fully support senior te …
    £5,999

  • HR Essentials - HR for non-HR Managers

    Pitman Training Essex and Suffolk
    Online course with study materials and tutor support included.
    • 11 enquiries
    • Classroom - Central London
    • 7 hours · Part-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    This course provides and excellent overview for non-HR managers with responsibility for people and teams. You will learn essential knowledge on areas such as recruiting new staff, employment contracts, salary processing, maternity rights and staff performance appraisals.
    £399

  • Payroll Theory Training (London Session)

    Acudemy
    Accredited Course | 0% Interest Free Plan | Updated to latest UK Payroll Legislations
    • Classroom - Central London
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Our UK Payroll Legislation and Compliance course is meticulously crafted for individuals seeking a comprehensive understanding of the core requirements governing payroll in the United Kingdom. Whether you’re a seasoned professional or just starting out, this 2-day programme will …
    Save 7%
    £649 £700

  • Sales Account Management. CPD accredited.

    Cubs Privé
    Classroom based course with an experienced practitioner
    • Classroom - Central London
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Have you ever wondered how to improve your customer account management and client relationships? Do you ever find yourself questioning whether the actions you take today are truly the right ones? In this course, you will get tips and techniques to handle those difficult customer …
    £300

  • Equality, Diversity, and Inclusion Training Face to Face

    Aspire Leadership Limited
    A one day public equality, diversity inclusion training course delivered face to face
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • 6 CPD points
    This equality, diversity and inclusion (EDI) training course is designed for D&I working parties, Senior Leaders, or any groups who want to come together and bridge the gap between good intentions and a tangible way forward for the business. The equality, diversity and inclus …
    £690

  • Personal Branding & Networking Training Course Face to Face

    Aspire Leadership Limited
    A networking training session delivered live online by one of our expert facilitators - CPD accredited
    • Classroom - Central London
    • 8 hours · Part-time or full-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Business networking events can be a daunting prospect: Standing on the side-lines looking out at a sea of unknown faces, not knowing where to begin, how to join a group or individual and get beyond the small talk of, “What do you do?”, or the weather. Worse, the one person you wa …
    £312

  • Advanced Certified ScrumMaster - Scrum Alliance

    Beliminal LLP
    Scrum Alliance Certified, live tuition, includes course materials, certification, 2 years membership of Scrum Alliance
    • Classroom - City of London
    • 16 hours · Full-time
    • Professional certification
    • 17 CPD points
    • Tutor support
    This highly interactive course will deepen your existing skills while enriching your understanding of Scrum and Agile, equipping you to work more effectively with development teams, product owners and your wider organisation.
    £1,554

  • Outdoor Pursuits First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Face to face training course
    • Classroom - Waltham Cross
    • 2 days · Full-time
    • Certificate(s) included
    • 16 CPD points
    • Tutor support
    The Outdoor Pursuits 16 Hour First Aid course is aligned with the Institute for Outdoor Learning (IOL) Statement of Good Practice on Outdoor First Aid at Band 3. It is recognised and accepted by the listed National Sports Governing Bodies listed in the statement.
    £260

  • Microsoft Excel VBA Pro (3 Days) & CPD Certificate - Nottingham

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • Classroom - Nottingham
    • 3 days · Full-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    This intensive 3 days, hands-on Microsoft Excel VBA programming course is fully Accredited by CPD and helps you to gain comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels of Excel. It introduces users t …
    £658

  • Professional Development Diploma

    Pitman Training Glasgow & Edinburgh
    • Classroom - Edinburgh
    • 100 hours · Part-time or full-time
    • 100 CPD points
    • Tutor support
    This is an exciting diploma that could open up a world of opportunity for your career. It’s our most flexible diploma being fully customisable. It puts the control in your hands, and allows you to tailor our CPD accredited, professional training, to match your exact requirement …
    £1,500

  • Supervisory Skills Seminar

    Pitman Training Glasgow & Edinburgh
    • 45 enquiries
    • Classroom - Edinburgh
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    SUPERVISORY SKILLS COURSE (2 Days) Get better results from your team • Would enhanced supervisory skills be of benefit to you or any of your employees? • Are you a supervisor or team leader who would like to get better results from your team? • Are you interested in working wit …
    Enquire for pricing

  • Pitman Training Secretarial Diploma

    Pitman Training Glasgow & Edinburgh
    • 23 enquiries
    • Classroom - Edinburgh
    • 200 hours · Part-time or full-time
    • Professional certification
    • 190 CPD points
    • Tutor support
    Good secretaries are the backbone of most businesses – the essential staff who make the day-to-day things happen and whose professional efficiency enables the organisation’s executives and managers to work effectively. That is why the role is highly valued and why well-qualifie …
    Enquire for pricing

  • Medical Admin Diploma with AMSPAR Level 2/3

    Pitman Training Glasgow & Edinburgh
    • 79 enquiries
    • Classroom - Edinburgh
    • 160 hours · Part-time or full-time
    • 160 CPD points
    • Tutor support
    The Medical Admin Diploma offers you the best of both worlds – all the skills you need to work in an office environment as a professional receptionist, plus specialist knowledge designed to help you thrive as a Medical Administrator. This means you can be confident in applyin …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of Learning & development courses which are delivered by a range of learning providers. The Learning & development courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Learning & development course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Learning & development courses, you might also be interested in HR. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Learning & development courses, Reed Courses also has plenty of paid for online Learning & development courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Learning & development courses. Alternatively you'll be able to enrol on an online Learning & development course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Learning & development course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Learning & development courses from a variety of learning providers.
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