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  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    Winter Sale: 11 Course (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 130 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Principles of Customer Service (VRQ) Level 3 Certificate in Principles of Customer Service Level 3 Certificate in Principles of Customer Service (RQF) Level 1 Diploma in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Customer Service Level 4 Level 2 NVQ Certificate …
    Save 2%
    £19 £19.50

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 417 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    ...Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 NVQ Certificate …
    Save 9%
    £19 £21

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    3 Courses Bundle (30 Topics!) | Level 4 QLS Endorsed Diploma + CPD Certified | FREE PDF Certificate | Lifetime Access
    • 925 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Administration Level 3 Business Administration Level 4 Business Administration Level 2 Certificate in Customer Service (RQF) Level 7 Diploma in Executive Management Level 7 Diploma in International Business Law Level 7 Diploma Business Management GCSE Business Studies Certified Business …
    Save 34%
    £19 £29

  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    Winter Sale: 7 Course (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 24 students
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Certificate in Principles of Customer Service (RQF) Level 1 Diploma in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Customer Service Level 4 Level 2 NVQ Certificate in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) There is no prior requirement …
    Save 2%
    £19 £19.50

  • Level 2 & 3 Diploma in Customer Service with KYC- Know Your Customer & CRM

    Training Express Ltd
    6 Free Courses | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 189 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Identifying and Addressing Customer Needs Module 05: Generating Return Business Module 06: In-Person Customer Service Module 07: Giving Customer Service over the Phone Module 08: Providing Electronic Customer Service Module 09: Recovering Difficult Customers Module 10: Understanding …
    Save 1%
    £19 £19.25

  • Call Centre & Customer Service Training

    Online Training Academy
    Holiday Offer | 2 Free Courses + 9 Free Ebooks | Free Certificate from Reed | Lifetime Access | 30 CPD Points
    • 12 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Call Centre & Customer Service. Moreover, this course is ideal for: Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone …
    Save 2%
    £19 £19.50

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Training Express Ltd
    11 Free Courses | 12 Free PDF & Hardcopy Certificates | Updated 2026 | QLS Endorsed and CPD Accredited | Lifetime Access
    • 844 students
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing the course, you can progress to: Level 2 Certificate in Principles of Customer Service Level …
    Save 9%
    £19 £21

  • Customer Service Advanced Diploma Level 7 & Know Your Customer (KYC)

    Knowledgera
    Updated 2025*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • 35 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...course. This Customer Service & KYC bundle have: Customer Service & KYC Course 1: Customer Service Advanced Diploma Level 7 Customer Service & KYC Course 2: Know Your Customer (KYC) Key Features of Customer Service & KYC course- Free Certificate will be provided …
    £23

  • Level 1 Award in an Introduction to Customer Service

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Customer Service Level 3 Certificate in Principles of Customer Service (RQF) Level 1 Diploma in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Customer Service Level 4 Level 2 NVQ Certificate in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) …
    £109

  • Level 2 Certificate in Customer Service

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...the following options: Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles …
    £109

  • Level 1 Certificate in Customer Service

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Principles of Customer Service (VRQ) Level 3 Certificate in Principles of Customer Service Level 3 Certificate in Principles of Customer Service (RQF) Level 1 Diploma in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Customer Service Level 4 Level 2 NVQ Certificate …
    £109

  • Customer Service Diploma (Level 2 & 3) & Business Sales and Marketing - CPD Certified

    NextGen Learning
    6 Courses Bundle! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 207 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    Save 9%
    £19 £21

  • Customer Service with Know Your Customer (KYC) & Conflict Management Advanced Diploma

    Knowledgera
    3 Courses Bundle*/Updated*/All in One/Free Certificate/Lifetime Access/24/7 support/ 100% Pass Rate/Money-Back Guarantee
    • Online
    • 4.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...own business. Course 2: Know Your Customer (KYC) Course 3: Conflict Management Course 1: Customer Service Assessment KYC Level 1 KYC Level 2 KYC Level 3 Conflict Management Customer Service Level 1 Customer Service Level 2 Customer Service Level 3 Assignment …
    £33

  • Customer Service Advanced Diploma

    Knowledgera
    Updated 2025*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • 12 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service The Customer Service Advanced Diploma Level 7 course provides a comprehensive understanding of Customer Service principles, strategies, and best practices. This Customer Service course equips learners with the skills to excel in delivering exceptional …
    £19

  • Level 1 Certificate in Customer Service - CPD Certified

    StudyHub
    **Limited Time Deal** - Bundle of 4 Courses + 1 FREE e-Certificate | 24/7 Tutor Support
    • 12 students
    • Online
    • 14 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    ...Certificate in Customer Service course before it’s too late! The Level 1 Certificate in Customer Service course teaches you the fundamental of Customer Service, and how to handle an aggressive customer as a professional does. Students will understand how adopting a positive mindset provides …
    Save 6%
    £29.99 £32

  • Level 2 & Level 3 Diploma in Customer Service, Communication Skills & Conflict Management

    Apex Learning
    Updated: January 2026 | 11-in-1 Bundle | 110 CPD Points| Free Hardcopy & PDF Certificate| Lifetime Access| Tutor Support
    • Online
    • 48 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...engaging with a brand after just one poor service experience, making customer service excellence more critical than ever. This Level 2 & Level 3 Diploma in Customer Service, Communication Skills & Conflict Management Bundle prepares you to handle real-world customer challenges …
    £49

  • Customer Service Diploma (CPD) with Complete Career Guide 2025

    Training Express Ltd
    Instructor-Led Training | 29 Courses Bundle | 29 Free PDF & Hardcopy Certificates | 290 CPD Points | Lifetime Access
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    Great service
    ...Phone-Based Customer Service Course 05 : Receptionist Course 06 : Customer Due Diligence (CDD) Course 07 : Sales: Psychology of Customers Course 08 : Retail Customer Service - Level 3 Course 09 : Cross-Cultural Awareness Training Course 10 : Know Your Customer (KYC) Course 11 : Effective …
    Save 16%
    £100 £120

  • Level 3, 4 & 5 Phone-Based Customer Service

    Imperial Academy
    Level 5 QLS Endorsed Course with FREE Certificate | CPD Accredited | 150 CPD Points | Lifetime Access
    • Online
    • 384 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...Phone-Based Customer Service as you move through the modules of this course and learn about its key ideas, including things like — Level 3 Module 1: Introduction to Customer Service Module 2: What’s Different about Good Customer Service? Module 3: Customer Relationship Management Level 4 Module …
    £189

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Trending
    ...phone-based customer service. What you’ll gain from this course: Master Customer Success: Learn strategies to improve customer satisfaction and loyalty, with a focus on customer success and retention. Understand Retail Service: Gain expertise in retail customer service with our Level 3 module …
    Save 8%
    £100 £109

  • Retail Customer Service Training – CPD Accredited

    Apex Learning
    Updated: January 2026 | 11-in-1 Bundle | 110 CPD Points| Free Hardcopy & PDF Certificate| Lifetime Access| Tutor Support
    • Online
    • 49 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...integrated courses, you’ll master end-to-end retail service: greeting, listening, problem-solving, and service recovery; Level 5 retail management; Level 3 operations; visual merchandising that boosts footfall; sales and marketing that convert; de-escalation techniques; CRM strategy; …
    £49

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    New Year Sale! (was 599) | 25-in-1 Package | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Did you know that 96% of customers say customer service is a key factor in their loyalty to a brand? In today’s competitive market, businesses are no longer just about products or services—they’re about experiences. Exceptional customer service is now a defining factor in business …
    Save 50%
    £100 £200

  • Healthcare Customer Service Representative

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...opportunity to create a brighter, more compassionate future in healthcare. Course Curriculum Module 01: Introduction to Patient Customer Service Module 02: Effective Patient Customer Service Training Module 03: Areas of Patient Customer Service Module 04: Customer Service Operative Skills …
    £19

  • Customer Service Executive - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged CPD Diploma
    • 10 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...09: Telesales Executive Training Course 10: Customer Due Diligence (CDD) Course 11: Sales: Psychology of Customers Course 12: Retail Customer Service - Level 3 Course 13: Cross-Cultural Awareness Training Course 14: Know Your Customer (KYC) Course 15: Self Esteem and Assertiveness …
    £499

  • Retail Customer Service

    Training Express Ltd
    10 Courses Combo | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 54 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ...of retail customer service, management, and personal development, you’ll be well-equipped to step into a variety of roles in the retail and customer service industries Courses included in this Retail Customer Service Bundle: Course 01: Retail Customer Service – Level 3 Course 02: …
    £49.99

  • CRM: Customer Relationship Management - Level 2 Certificate

    StudyHub
    Winter Sale! | CPD Accredited | Free PDF Certificate | Updated Curriculum of 2025 | Lifetime Access
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Imagine a world where CRM transforms customer service from ordinary to unforgettable. Picture unlocking the true potential of your brand through enhanced CRM strategies and unrivalled customer service delivery. The CRM: Customer Relationship Management – Level 2 Certificate …
    £19.99
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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