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CRM Cpd courses

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  • Microsoft Excel Complete Course - for Beginner, Intermediate & Advanced (Updated 2026)

    Training Express Ltd
    12 Courses Bundle + 13 Free CPD Certificates | 300+ Video Training | 120 CPD Points | Lifetime Access
    • 4,144 students
    • Online
    • 48.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    [ Updated 2026 , Watch Free Preview] Special Deal: Get 47% OFF + FREE PDF & Hardcopy Certificates + Free Microsoft Excel 2021 Course, MS Word, PowerPoint & Access, and more... Microsoft Excel Complete Course - for Beginner, Intermediate & Advanced- CPD Certified and …
    Save 17%
    £19 £23

  • Microsoft Office Skills (Microsoft Excel, Word, PowerPoint) Administration

    Training Express Ltd
    10 Free Courses | QLS Endorsed + CPD Certified | FREE PDF & Hard Copy Certificates Included | Lifetime access
    • 451 students
    • Online
    • 13.4 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    ** 10-in-1 Complete Microsoft Office Skills Bundle With 10 Free Certificates ** [Updated 2025] The demand for Microsoft Office Skills and Power BI courses are high, as many businesses and organisations use these programs on a daily basis. Proficiency in Microsoft Office can open …
    Save 9%
    £19 £21

  • CRM: Customer Relationship Management course

    Inspire London College Ltd
    CRM - Level 5 Diploma in Customer Relationship Management - Learn CRM skills with our online level 5 course
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...offers this customer relationship management course in which you will learn the fundamentals of CRM. This CRM course will teach you what CRM is, how it works, and how to apply it to your business. There are several ways that ILC's CRM course can help enterprises grow their customer …
    £19

  • CRM - CPD Accredited

    Apex Learning
    New Year Sale | 11-in-1 Exclusive Bundle| 110 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • Online
    • 46 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer …
    Save 16%
    £49 £59

  • CRM, KYC and Customer Service: Strategic Planning and Relationship Management Training

    Academy for Health & Fitness
    Flash Sale! 30 in 1 Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 180 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Curriculum of CRM, KYC and Customer Service: Strategic Planning and Relationship Management Training Bundle ★★★ Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases …
    £149

  • Microsoft Bundle for Office Worker

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 145 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Worker âž½ Course 02: Microsoft Word âž½ Course 03: Microsoft Excel âž½ Course 04: Microsoft Excel Intermediate âž½ Course 05: Microsoft Excel Advanced âž½ Course 06: Microsoft PowerPoint âž½ Course 07: Microsoft Outlook âž½ Course 08: Microsoft Access âž½ Course 09: Microsoft Teams âž½ Course 10: …
    £149

  • Microsoft Office Ultimate Course Library

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 147 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Course 01: Microsoft Office Ultimate Course Library âž½ Course 02: Microsoft Excel âž½ Course 03: Advanced Excel âž½ Course 04: Excel Formulas & Functions âž½ Course 05: Excel Pivot Tables âž½ Course 06: Microsoft PowerPoint âž½ Course 07: Microsoft Outlook âž½ Course 08: Microsoft Access …
    £149

  • Microsoft Office Specialist (MOS) - CPD Accredited

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • 12 students
    • Online
    • 65 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Microsoft Office Specialist (MOS) - CPD Accredited Are you ready to master the tools that power today’s workplace? With over 90% of organisations using Microsoft Office applicat …
    Save 31%
    £75 £109

  • Microsoft Office Specialist (MOS) - CPD Accredited Diploma

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • New course!
    • Online
    • 152 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Course 05: Microsoft Excel Advanced âž½ Course 06: Microsoft PowerPoint âž½ Course 07: Microsoft Outlook âž½ Course 08: Microsoft Access âž½ Course 09: Microsoft Teams âž½ Course 10: Microsoft SharePoint âž½ Course 11: Typing Masterclass âž½ Course 12: Data Entry âž½ Course 13: Digital Literacy …
    £149

  • Microsoft Office Essentials Training for Office Administrator - CPD Accredited

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Course 01: Microsoft Office Essentials Training for Office Administrator âž½ Course 02: Microsoft Excel Beginner to Advanced âž½ Course 03: Excel Pivot Tables âž½ Course 04: Excel Formulas and Functions âž½ Course 05: Microsoft PowerPoint Training âž½ Course 06: Microsoft Outlook Essentials …
    £149

  • Professional Diploma in Search Marketing Specialist: Content, Digital Marketing, PPC

    Academy for Health & Fitness
    30 in 1 Complete Career Guide 2025 | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 130 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...audience on Google, Facebook, and other platforms . Social media marketing, email marketing, and essential business skills like customer relationship management round out this intensive program, giving you a well-rounded skillset to thrive in the digital age. But that's not all. When …
    £209

  • Medical Receptionist & Medical Administration

    Apex Learning
    New Year Sale | 11-in-1 Bundle | 115 CPD Points | Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • 13 students
    • Online
    • 48 hours · Self-paced
    • Certificate(s) included
    • 115 CPD points
    • Tutor support
    Great service
    ...07: Rights and Breaches Course 05: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer …
    Save 7%
    £49 £53

  • Diploma in Research and Development (R&D) Managers Training

    Training Express Ltd
    12-in-1 Package | Free PDF & Hard Copy Certificate Included | CPD Certified |Unlimited Free Retake Exam |Lifetime Access
    • Online
    • 59 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...Business Analyst Training Course 11: FinTech Course 12: CRM - Customer Relationship Management Learning Outcomes Harness data analytics for informed decision-making. Utilize Microsoft Excel for advanced data analysis. Employ Microsoft Power BI for dynamic data visualization. Implement …
    £74

  • Microsoft office for HR - CPD Certified

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 75 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Microsoft Office for HR – CPD Certified Ready to boost your HR expertise while mastering Microsoft Office? With HR roles becoming increasingly digital, proficiency in tools like E …
    Save 54%
    £50 £109

  • Level 3 Diploma in Office Administration and Receptionist (Reception Skills) Training

    Academy for Health & Fitness
    Flash Sale! 10 in 1 Bundle (100+ Trending Topics)| 250 CPD Points | Free Certificate (Worth £150) | Lifetime Access
    • Online
    • 46 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ...Course 06: Customer Service Management âž½ Course 07: Customer Relationship Management (CRM) âž½ Course 08: Dealing With Difficult People Training Course âž½ Course 09: Conflict Resolution Training âž½ Course 10: Level 2 Microsoft Office Essentials Learning Outcomes of the Level 3 Diploma …
    £49

  • Office Administration & Reception (Receptionist) Skills Training - Level 3 Diploma

    Online Training Academy
    12 Courses bundle | 9 Free Courses + 2 Free Ebook | 150 CPD Points + Free Certificate | Instant + Lifetime Access
    • Online
    • 19.9 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...Essential Digital Proficiency Become proficient in critical digital tools that drive modern offices. Master Microsoft Office applications including Word, Excel, and PowerPoint , alongside popular online platforms like Google Docs, Gmail, and other collaboration tools . Specialized …
    Save 45%
    £19 £35

  • Corporate Receptionist with Complete Career Guide 2025

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 148 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...medical receptionist roles. You’ll explore telephone etiquette, customer service, conflict resolution, CRM systems, time management, and communication. With supporting training in Microsoft Office, admin, legal duties, and meeting coordination, you'll be well-prepared for a variety of receptionist …
    £209

  • Business management: Business management - Level 1 (Business studies)

    Inspire London College Ltd
    Level 1 Certificate by CPD - Business Management l Suitable for Beginners l 30 CPD Points | 100% Success Rate
    • 103 students
    • Online
    • 4 weeks · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    ...3: Basics of Customer Relationship Management This Business Management module covers the following key topics: Concept of CRM and its need Impact of CRM Trends in CRM system Difference between CRM and Social Systems Evolution of CRM to social CRM CRM and social CRM Implementation …
    £19

  • Virtual Assistant Training - CPD Accredited

    Apex Learning
    Updated: January 2026 | 11-in-1 Bundle | 110 CPD Points| Free Hardcopy & PDF Certificate| Lifetime Access| Tutor Support
    • 55 students
    • Online
    • 43 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...essential skills required to become a successful Virtual Assistant, including office administration, Microsoft tools, email handling, time management, online meeting coordination, CRM systems, data entry, social media support, and professional communication. You will learn how to manage …
    Save 33%
    £39 £59

  • Mastering Microsoft Office Applications

    StudyHub
    **Limited Time Deal** - 20 Courses Bundle + 20 FREE e-Certificates & Transcripts | Instant Access | 100% Pass Rate
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ►►► Enrolment Gifts â—„â—„â—„ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Mastering Microsoft Office Applications package online wi …
    £109

  • Understanding Business Law & Court System

    StudyHub
    CPD Certified | 15 Courses Mega Bundle | Free PDF Certificate, Transcript, Student ID & Test Included
    • Online
    • 51 hours · Self-paced
    • Certificate(s) included
    • 155 CPD points
    • Tutor support
    Great service
    ...Course 11: Workplace Confidentiality Course 12: MS Word Essentials - The Complete Word Course - Level 3 Course 13: Business Analysis Strategy and Evaluation Course 14: Business Writing Skills Course 15: Customer Relationship Management Further your understanding of essential workplace …
    Save 11%
    £89 £100

  • Level 3 Diploma in Office Administration & Receptionist (Reception) Training

    Academy for Health & Fitness
    Flash Sale! 10 in 1 Bundle (100+ Trending Topics)| 250 CPD Points | Free Certificate (Worth £150) | Lifetime Access
    • Online
    • 54 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ...Course 06: Customer Service Management âž½ Course 07: Customer Relationship Management (CRM) âž½ Course 08: Dealing With Difficult People Training Course âž½ Course 09: Conflict Resolution Training âž½ Course 10: Level 2 Microsoft Office Essentials Learning Outcomes of the Level 3 Diploma …
    £49

  • Event Management (30 CPD Certified Courses) Diploma - CPD Accredited

    NextGen Learning
    30 Courses Bundle! CPD Accredited & QLS Endorsed | Free 30 CPD Certificates | Free Exam | Lifetime Access
    • Online
    • 115 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...promotional content. Basic Photography – Learn essential photography techniques useful for documenting and marketing events. Customer Relationship Management – Master CRM strategies to build long-term client relationships in event planning. Operations Management – Explore how operations …
    £209

  • Virtual Assistant - Job Ready Skills Programme & Complete Career Guide 2025

    Training Express Ltd
    Get Lifetime Access 3400+ Course Library| FREE Certificates | Lifetime Access | 300 CPD Points | Full Fledged Diploma
    • 16 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    Great service
    ...Team Management Course 08: Minute Taking Course 09: Digital Marketing Course 10: Working from Home Essentials Course 11: CRM - Customer Relationship Management Course 12: Telesales Executive Training Course 13: Decision Making and Critical Thinking Course 14: Self Esteem and Assertiveness …
    Save 10%
    £449 £499

  • Sales, Marketing and Business Development with Customer Service Diploma - CPD Accredited

    NextGen Learning
    30 Courses Bundle! CPD Accredited & QLS Endorsed | Free 30 CPD Certificates | Free Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...client data responsibly and compliantly. Course 21: Customer Relationship Management (CRM) – Discover how to use CRM systems to improve sales processes, client communication, and retention. Learn the key features and benefits of modern CRM tools. Course 22: Phone-Based Customer Service …
    £209

  • Microsoft Office - Complete Career Guide with Job Ready Skills Programme

    Training Express Ltd
    Projects, Assignment, Exam | FREE Certification | 24 Training Program | 120 CPD Points
    • 34 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    Great service
    Enrol in Our Job Ready Skills Programme & Complete Career Guide and Gain Access to 2000+ Courses Plus Free Certificate to Showcase Your Achievements! What is Included? Lifetime Access to 2000+ Courses 25 Courses on Complete Microsoft Office Skills 20 Complete Career Support C …
    £499

  • Virtual Assistant Job Ready Skills + Ultimate Career Guide 2026 (Money Back Guarantee)

    Skill Up
    Get Lifetime Access to 3000+ Courses | Free Certificate with Each Course | Full Fledged CPD & QLS Endorsed Diploma
    • Online
    • 2 months · Self-paced
    • Certificate(s) included
    • 600 CPD points
    • Tutor support
    Great service
    ...Level 3] Course 14: Digital Marketing Course 15: Content Management Course 16: SEO – Search Engine Optimisation Course 17: CRM - Customer Relationship Management Course 18: Office Skills and Administration [QLS Level 7] Course 19: Telesales Executive Course 20: Decision Making and …
    £448 £449

  • Comprehensive Business & Office Administration Training (CPD Accredited)

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Service âž½ Course 07: Customer Relationship Management âž½ Course 08: Business Communication âž½ Course 09: Business Etiquette âž½ Course 10: Telephone Skills âž½ Course 11: Microsoft Office âž½ Course 12: Microsoft Word âž½ Course 13: Microsoft Excel âž½ Course 14: Microsoft Outlook âž½ Course …
    £149

  • Event Management, Hospitality & Catering Management Diploma - CPD Accredited

    NextGen Learning
    30 Courses Bundle! CPD Accredited & QLS Endorsed | Free 30 CPD Certificates | Free Exam | Lifetime Access
    • Online
    • 65 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Trending
    ...Hospitality and Tourism. Basic Photography – Learn basic Photography skills ideal for documenting events and promotions. Customer Relationship Management – Understand CRM tools and strategies in Event and Hospitality Management. Operations Management – Explore the principles of streamlined …
    £209

  • Business Administration, Office Management and Administrative Skills - CPD Accredited

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • New course!
    • Online
    • 155 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Service âž½ Course 07: Customer Relationship Management âž½ Course 08: Business Communication âž½ Course 09: Business Etiquette âž½ Course 10: Telephone Skills âž½ Course 11: Microsoft Office âž½ Course 12: Microsoft Excel âž½ Course 13: Microsoft Word âž½ Course 14: Microsoft Outlook âž½ Course …
    £149

  • Level 2 Certificate - Business Administration

    UK Professional Development Academy LTD
    Level 2 Certificate in Business Administration | CPD Accredited | Quiz based exam included | 24/7 Tutor Support
    • 32 students
    • Online
    • 4 weeks · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    ...credentials. What You’ll Learn: Fundamental principles of Business Administration Introduction to Human Resource Management Customer relationship management techniques Performance monitoring and workplace communication Basic risk management in business environments Delivered through …
    £19
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, Business Marketing and Digital marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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