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Beginner CRM courses

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  • Microsoft Excel for Beginners - Live Online 1 Day Course

    Mark Baglow Training Limited
    5 star rated. Live online trainer-led course with detailed materials and 1 year email support.
    • 38 enquiries
    • Online
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    New to Microsoft Excel? Never had any formal training? Nervous about formulas? You’re not alone – and you’re in the right place. This friendly, practical Excel Beginner course is designed to help you build a strong foundation in spreadsheets, formulas, and everyday data tasks. Wh …
    £250

  • Microsoft AI for Business Leaders

    Code Nation
    3 HOUR remote session - MS cert AI-3017
    • Online
    • 3 hours · Part-time
    • Professional certification
    • Certificate(s) included
    • Tutor support
    AI strategy and leadership insight for business transformation.
    £119.99

  • CRM, KYC and Customer Service: Strategic Planning and Relationship Management Training

    Academy for Health & Fitness
    Flash Sale! 30 in 1 Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 180 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Curriculum of CRM, KYC and Customer Service: Strategic Planning and Relationship Management Training Bundle ★★★ Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases …
    £149

  • Microsoft Bundle for Office Worker

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 145 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Worker ➽ Course 02: Microsoft Word ➽ Course 03: Microsoft Excel ➽ Course 04: Microsoft Excel Intermediate ➽ Course 05: Microsoft Excel Advanced ➽ Course 06: Microsoft PowerPoint ➽ Course 07: Microsoft Outlook ➽ Course 08: Microsoft Access ➽ Course 09: Microsoft Teams ➽ Course 10: …
    £149

  • Microsoft Office Ultimate Course Library

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 147 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Course 01: Microsoft Office Ultimate Course Library ➽ Course 02: Microsoft Excel ➽ Course 03: Advanced Excel ➽ Course 04: Excel Formulas & Functions ➽ Course 05: Excel Pivot Tables ➽ Course 06: Microsoft PowerPoint ➽ Course 07: Microsoft Outlook ➽ Course 08: Microsoft Access …
    £149

  • Microsoft Office Specialist (MOS) - CPD Accredited Diploma

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • New course!
    • Online
    • 152 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Course 05: Microsoft Excel Advanced ➽ Course 06: Microsoft PowerPoint ➽ Course 07: Microsoft Outlook ➽ Course 08: Microsoft Access ➽ Course 09: Microsoft Teams ➽ Course 10: Microsoft SharePoint ➽ Course 11: Typing Masterclass ➽ Course 12: Data Entry ➽ Course 13: Digital Literacy …
    £149

  • Microsoft Office Essentials Training for Office Administrator - CPD Accredited

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Course 01: Microsoft Office Essentials Training for Office Administrator ➽ Course 02: Microsoft Excel Beginner to Advanced ➽ Course 03: Excel Pivot Tables ➽ Course 04: Excel Formulas and Functions ➽ Course 05: Microsoft PowerPoint Training ➽ Course 06: Microsoft Outlook Essentials …
    £149

  • Complete Microsoft Office (Word, Excel, PowerPoint, 365) + Office Administration Training

    High Skills Training
    *Black Friday Sale* Worth £100 | 6 in 1 Course| PDF Certificate | Expert tutor support | 14 day money back guarantee
    • 101 students
    • Online
    • 14 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Microsoft Office Skills (365, Word, Excel, PowerPoint) + Office Administration Essentials – CPD-Accredited 6-in-1 Bundle In today’s competitive workplace, mastering Microsoft Office and excelling in office administration are crucial for career success. The CPD-Accredited Microso …
    Save 16%
    £25 £30

  • Professional Diploma in Search Marketing Specialist: Content, Digital Marketing, PPC

    Academy for Health & Fitness
    30 in 1 Complete Career Guide 2025 | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 130 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...audience on Google, Facebook, and other platforms . Social media marketing, email marketing, and essential business skills like customer relationship management round out this intensive program, giving you a well-rounded skillset to thrive in the digital age. But that's not all. When …
    £209

  • IT Support - Essential Skills

    Training Express Ltd
    10 Courses Bundle | Free Certificate (PDF & Hardcopy) | Instant Access | Free Retake Exam | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...Level 2 Course 02: Microsoft Word, PowerPoint & Outlook Course 03: Microsoft Excel Course 04: Cyber Security Awareness Training Course 05: Display Screen Equipment (DSE) Training Course 06: CCTV Operator Course Course 07: CRM - Customer Relationship Management Course 08: Python …
    £150

  • Diploma in Research and Development (R&D) Managers Training

    Training Express Ltd
    12-in-1 Package | Free PDF & Hard Copy Certificate Included | CPD Certified |Unlimited Free Retake Exam |Lifetime Access
    • Online
    • 59 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...Business Analyst Training Course 11: FinTech Course 12: CRM - Customer Relationship Management Learning Outcomes Harness data analytics for informed decision-making. Utilize Microsoft Excel for advanced data analysis. Employ Microsoft Power BI for dynamic data visualization. Implement …
    £74

  • Level 3 Diploma in Office Administration and Receptionist (Reception Skills) Training

    Academy for Health & Fitness
    Flash Sale! 10 in 1 Bundle (100+ Trending Topics)| 250 CPD Points | Free Certificate (Worth £150) | Lifetime Access
    • Online
    • 46 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ...Course 06: Customer Service Management ➽ Course 07: Customer Relationship Management (CRM) ➽ Course 08: Dealing With Difficult People Training Course ➽ Course 09: Conflict Resolution Training ➽ Course 10: Level 2 Microsoft Office Essentials Learning Outcomes of the Level 3 Diploma …
    £49

  • Office Administration & Reception (Receptionist) Skills Training - Level 3 Diploma

    Online Training Academy
    12 Courses bundle | 9 Free Courses + 2 Free Ebook | 150 CPD Points + Free Certificate | Instant + Lifetime Access
    • Online
    • 19.9 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...Essential Digital Proficiency Become proficient in critical digital tools that drive modern offices. Master Microsoft Office applications including Word, Excel, and PowerPoint , alongside popular online platforms like Google Docs, Gmail, and other collaboration tools . Specialized …
    Save 45%
    £19 £35

  • Microsoft Office Skills (Microsoft Excel, Word, PowerPoint) With Complete Career Guide

    Training Express Ltd
    11 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificates | Tutor Support | | Lifetime Access
    • Online
    • 109 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    Step confidently into the world of digital efficiency with the Microsoft Office Skills (Microsoft Excel, Word, PowerPoint) With Complete Career Guide course. In the UK, over 82% of office-based roles require strong Microsoft Office proficiency, making it one of the most in-dema …
    £100

  • Corporate Receptionist with Complete Career Guide 2025

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 148 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...medical receptionist roles. You’ll explore telephone etiquette, customer service, conflict resolution, CRM systems, time management, and communication. With supporting training in Microsoft Office, admin, legal duties, and meeting coordination, you'll be well-prepared for a variety of receptionist …
    £209

  • Business management: Business management - Level 1 (Business studies)

    Inspire London College Ltd
    Level 1 Certificate by CPD - Business Management l Suitable for Beginners l 30 CPD Points | 100% Success Rate
    • 103 students
    • Online
    • 4 weeks · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    ...3: Basics of Customer Relationship Management This Business Management module covers the following key topics: Concept of CRM and its need Impact of CRM Trends in CRM system Difference between CRM and Social Systems Evolution of CRM to social CRM CRM and social CRM Implementation …
    £19

  • Administrative Assistant Diploma: Executive Support Essentials

    EDURISE
    Develop elite communication, coordination, and management skills
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...digital and physical filing methods, document version control, and data security. The course outlines document templates, customer relationship management (CRM) tools, and information-sharing protocols. Special emphasis is placed on confidentiality, GDPR compliance, and the responsible …
    £28.99

  • Virtual Assistant Training - CPD Accredited

    Apex Learning
    Updated: January 2026 | 11-in-1 Bundle | 110 CPD Points| Free Hardcopy & PDF Certificate| Lifetime Access| Tutor Support
    • 55 students
    • Online
    • 43 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...essential skills required to become a successful Virtual Assistant, including office administration, Microsoft tools, email handling, time management, online meeting coordination, CRM systems, data entry, social media support, and professional communication. You will learn how to manage …
    Save 33%
    £39 £59

  • Cloud Computing Course

    Kmtec Ltd
    Cloud Computing Course
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...web application using Cloud Microsoft Azure Cloud Computing Amazon AWS Heroku Cloud Platform Virtual Private Cloud Deploying Java Application on Cloud - Virtual Private Hosting MySQL and Web App in Cloud Hosting web app 1 Hosting web app 2 Microsoft Azure Introduction Azure MySQL …
    £19

  • Microsoft PowerPoint: from ZERO to ADVANCED With Complete Career Guide

    Training Express Ltd
    10 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificates Included | Tutor Support | Lifetime Access
    • Online
    • 92 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    Step into the world of Microsoft PowerPoint and office productivity with “Microsoft PowerPoint: from ZERO to ADVANCED With Complete Career Guide.” With the rise of digital workplaces in the UK, over 85% of businesses rely on Microsoft Office tools for presentations, communication …
    £100

  • Level 5 Office Management and Administration (Office Skills), Executive PA & Secretary

    Skills Boost
    CPD Accredited | 4 Courses Bundle | Free 4 PDF Certificate| 24/7 Tutor Support | Lifetime Access | Money Back Guarantee
    • 29 students
    • Online
    • 8.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Compliance Reporting and Auditing Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management Module 5 Sales Funnel Module 6 Measuring CRM Module 7 Customer Engagement Management Strategies Module …
    £19

  • IT Network Cyber Security - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged CPD Diploma
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...Core Courses Course 01: Diploma in Functional Skills IT at QLS Level 2 Course 02: Cyber Security Awareness Training Course 03: Microsoft Word, PowerPoint & Outlook Course 04: IT Security Basics Course 05: IT support Technician Course 06: Security Management: Security Support …
    £149

  • Admin, Secretarial & PA Course

    Training Express Ltd
    CPD Accredited | 19 Premium Courses Bundle | Free 19 PDF Certificates | Lifetime Access | Free Retake Exam
    • Online
    • 110 hours · Self-paced
    • Certificate(s) included
    • 190 CPD points
    • Tutor support
    Great service
    ...Course 13: Life Coaching Course 14: CRM - Customer Relationship Management Course 15: Anti-Money Laundering (AML) - Level 3 Course 16: Workplace Confidentiality Course 17: Workplace Productivity Course 18: Payroll Course 19: Microsoft Office Key Features Accredited by CPD Instant …
    £100

  • Level 3 Diploma in Office Administration & Receptionist (Reception) Training

    Academy for Health & Fitness
    Flash Sale! 10 in 1 Bundle (100+ Trending Topics)| 250 CPD Points | Free Certificate (Worth £150) | Lifetime Access
    • Online
    • 54 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ...Course 06: Customer Service Management ➽ Course 07: Customer Relationship Management (CRM) ➽ Course 08: Dealing With Difficult People Training Course ➽ Course 09: Conflict Resolution Training ➽ Course 10: Level 2 Microsoft Office Essentials Learning Outcomes of the Level 3 Diploma …
    £49

  • Virtual Assistant Job Ready Programme - Exclusive Edition

    Janets
    Flash Sale! (was 2999) | Job Market Analysis | Consultations & 1-on-1 Mentorship | Portfolio & CV | Money Back Guarantee
    • 16 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Management Course 09: Team Management Course 10: Digital Marketing Course 11: Working from Home Essentials Course 12: CRM – Customer Relationship Management Course 13: Telesales Executive Training Course 14: Customer Service Management Course 15: Effective Communication Strategies …
    £1,999

  • Work smarter with AI

    Code Nation
    3 HOUR remote session - MS cert AI-3025
    • Online
    • 3 hours · Part-time
    • Certificate(s) included
    • Tutor support
    This Microsoft certified course covers AI techniques to enhance productivity at work.
    £540

  • Customer Service Online Training Courses

    Training Express Ltd
    30 Courses Bundle | Free Access to 2500+ Courses | Free PDF & Hardcopy Certificate | Lifetime Access
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Making and Critical Thinking ➽ Course 16: Sales: Psychology of Customers ➽ Course 17: Problem Solving Skills ➽ Course 18: CRM - Customer Relationship Management ➽ Course 19: Communication Skills ➽ Course 20: Change Management ➽ Course 21: Self Esteem and Assertiveness Skills Course …
    £300

  • Stakeholder Management Training Courses - CPD Accredited

    Training Express Ltd
    12 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificates Included | Tutor Support | Lifetime Access
    • Online
    • 50 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...This bundle includes the following courses: Course 01: Stakeholder Management Course 02: PR : Public Relation Course 04: CRM - Customer Relationship Management Course 04: Corporate Paralegal Course 05: Workplace Confidentiality Course 06: Project Management Course 07: Effective …
    £79

  • Project Management and Operations Management

    Academy of Skills
    FREE PDF Certificate | No Hidden Fees | Lifetime Access | 24x7 Tutor Support
    • Online
    • 8.1 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Define Scope 29 - WHAT - Create WBS 30 - WHAT - Scope Baseline 31 - Project Timeline of documents-sc base 32 - Microsoft Project Intro 33 - Microsoft Project- UI 34 - Microsoft Project- scope item 35 - WHEN - Define Activities 36 - WHEN - Sequence Activities 37 - WHEN - Estimate Activity …
    £19

  • Event Management (30 CPD Certified Courses) Diploma - CPD Accredited

    NextGen Learning
    30 Courses Bundle! CPD Accredited & QLS Endorsed | Free 30 CPD Certificates | Free Exam | Lifetime Access
    • Online
    • 115 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...promotional content. Basic Photography – Learn essential photography techniques useful for documenting and marketing events. Customer Relationship Management – Master CRM strategies to build long-term client relationships in event planning. Operations Management – Explore how operations …
    £209

  • Virtual Assistant - Job Ready Skills Programme & Complete Career Guide 2025

    Training Express Ltd
    Get Lifetime Access 3400+ Course Library| FREE Certificates | Lifetime Access | 300 CPD Points | Full Fledged Diploma
    • 16 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    Great service
    ...Team Management Course 08: Minute Taking Course 09: Digital Marketing Course 10: Working from Home Essentials Course 11: CRM - Customer Relationship Management Course 12: Telesales Executive Training Course 13: Decision Making and Critical Thinking Course 14: Self Esteem and Assertiveness …
    Save 10%
    £449 £499
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, Business Marketing and Digital marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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