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Beginner CRM courses

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  • Microsoft Excel for Beginners - Live Online 1 Day Course

    Mark Baglow Training Limited
    5 star rated. Live online trainer-led course with detailed materials and 1 year email support.
    • 42 enquiries
    • Online
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    New to Microsoft Excel? Never had any formal training? Nervous about formulas? You’re not alone – and you’re in the right place. This friendly, practical Excel Beginner course is designed to help you build a strong foundation in spreadsheets, formulas, and everyday data tasks. Wh …
    £250

  • Microsoft Copilot training | Live online one day course

    Mark Baglow Training Limited
    Live online small group interactive course with detailed notes and materials. Private & in-person courses available.
    • Online
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Microsoft Copilot is transforming the way people work inside Microsoft 365 – from writing documents and analysing data to managing emails, meetings, and projects. This practical Microsoft Copilot for the Workplace course is designed to help you understand what Copilot is, how it …
    £300

  • Excel Formulas and Functions

    Frontier Education
    Free eCertificate | Limited time | Formula Masterclass | Tutor Support | 12 Video Lessons
    • 317 students
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...modelling, excel customer relationship management (CRM) and almost anything that needs to be organised! Build a solid understanding on the Excel advanced functions Learn the most common Excel functions used in the Office Harness the full power of Microsoft Excel by automating …
    £19

  • Office Administration & Reception (Receptionist) Skills Training - Level 3 Course

    Online Training Academy
    12 Courses bundle | 9 Free Courses + 2 Free Ebook | 10 CPD Points + Free Certificate | Lifetime Access
    • Online
    • 19.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    ...Essential Digital Proficiency Become proficient in critical digital tools that drive modern offices. Master Microsoft Office applications including Word, Excel, and PowerPoint , alongside popular online platforms like Google Docs, Gmail, and other collaboration tools . Specialized …
    Save 28%
    £25 £35

  • Certificate in Research and Development (R&D) Managers Training

    Training Express Ltd
    12-in-1 Package | Free PDF & Hard Copy Certificate Included | CPD Certified |Unlimited Free Retake Exam |Lifetime Access
    • Online
    • 59 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...Business Analyst Training Course 11: FinTech Course 12: CRM - Customer Relationship Management Learning Outcomes Harness data analytics for informed decision-making. Utilize Microsoft Excel for advanced data analysis. Employ Microsoft Power BI for dynamic data visualization. Implement …
    £74

  • Business management: Business management - Level 1 (Business studies)

    Inspire London College Ltd
    Level 1 Certificate - CPD Certified - Business Management l Suitable for Beginners l 30 CPD Points | 100% Success Rate
    • 103 students
    • Online
    • 4 weeks · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    ...3: Basics of Customer Relationship Management This Business Management module covers the following key topics: Concept of CRM and its need Impact of CRM Trends in CRM system Difference between CRM and Social Systems Evolution of CRM to social CRM CRM and social CRM Implementation …
    £19

  • Virtual Assistant Training - CPD Accredited

    Apex Learning
    Updated: January 2026 | 11-in-1 Bundle | 110 CPD Points| Free Hardcopy & PDF Certificate| Lifetime Access| Tutor Support
    • 55 students
    • Online
    • 43 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...essential skills required to become a successful Virtual Assistant, including office administration, Microsoft tools, email handling, time management, online meeting coordination, CRM systems, data entry, social media support, and professional communication. You will learn how to manage …
    Save 33%
    £39 £59

  • Microsoft Copilot Training | In-house team training

    Mark Baglow Training Limited
    In-house training at your company or online with detailed notes and materials for 1-8 attendees
    • Onsite
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Help your teams get real value from Microsoft Copilot with this practical, hands-on training course. Designed for organisations adopting or expanding their use of Copilot, this course helps employees understand how Copilot works inside Microsoft 365 and how to apply it safely and …
    Enquire for pricing

  • Administrative Assistant Diploma: Executive Support Essentials

    EDURISE
    Develop elite communication, coordination, and management skills
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...digital and physical filing methods, document version control, and data security. The course outlines document templates, customer relationship management (CRM) tools, and information-sharing protocols. Special emphasis is placed on confidentiality, GDPR compliance, and the responsible …
    £28.99

  • Cloud Computing Course

    Kmtec Ltd
    Cloud Computing Course
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Software as a Service (SaaS) , which allows users to access fully developed applications over the internet, such as email, office software, and CRM systems. A cloud computing course for everyone Cloud services can be deployed in various ways. Public cloud solutions are offered by third-party …
    £19

  • Level 5 Office Management and Administration (Office Skills), Executive PA & Secretary

    Skills Boost
    CPD Accredited | 4 Courses Bundle | Free 4 PDF Certificate| 24/7 Tutor Support | Lifetime Access | Money Back Guarantee
    • 30 students
    • Online
    • 8.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Developing your Executive Presence Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management Module 5 Sales Funnel Module 6 Measuring CRM Module 7 Customer Engagement Management Strategies Module …
    £19

  • Admin, Secretarial & PA Course

    Training Express Ltd
    CPD Accredited | 19 Premium Courses Bundle | Free 19 PDF Certificates | Lifetime Access | Free Retake Exam
    • Online
    • 110 hours · Self-paced
    • Certificate(s) included
    • 190 CPD points
    • Tutor support
    Great service
    ...Course 13: Life Coaching Course 14: CRM - Customer Relationship Management Course 15: Anti-Money Laundering (AML) - Level 3 Course 16: Workplace Confidentiality Course 17: Workplace Productivity Course 18: Payroll Course 19: Microsoft Office Key Features Accredited by CPD Instant …
    £100

  • Stakeholder Management Training Courses - CPD Accredited

    Training Express Ltd
    12 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificates Included | Tutor Support | Lifetime Access
    • Online
    • 50 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...This bundle includes the following courses: Course 01: Stakeholder Management Course 02: PR : Public Relation Course 04: CRM - Customer Relationship Management Course 04: Corporate Paralegal Course 05: Workplace Confidentiality Course 06: Project Management Course 07: Effective …
    £79

  • Microsoft AI for Business Leaders

    Code Nation
    3 HOUR remote session - MS cert AI-3017
    • Online
    • 3 hours · Part-time
    • Professional certification
    • Certificate(s) included
    • Tutor support
    AI strategy and leadership insight for business transformation.
    £119.99

  • Project Management and Operations Management

    Academy of Skills
    FREE PDF Certificate | No Hidden Fees | Lifetime Access | 24x7 Tutor Support
    • Online
    • 8.1 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Define Scope 29 - WHAT - Create WBS 30 - WHAT - Scope Baseline 31 - Project Timeline of documents-sc base 32 - Microsoft Project Intro 33 - Microsoft Project- UI 34 - Microsoft Project- scope item 35 - WHEN - Define Activities 36 - WHEN - Sequence Activities 37 - WHEN - Estimate Activity …
    £19

  • Virtual Assistant - Job Ready Skills Programme & Complete Career Guide 2025

    Training Express Ltd
    Get Lifetime Access 3400+ Course Library| FREE Certificates | Lifetime Access | 300 CPD Points | Full Fledged
    • 16 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    Great service
    ...Team Management Course 08: Minute Taking Course 09: Digital Marketing Course 10: Working from Home Essentials Course 11: CRM - Customer Relationship Management Course 12: Telesales Executive Training Course 13: Decision Making and Critical Thinking Course 14: Self Esteem and Assertiveness …
    Save 10%
    £449 £499

  • Commercial Paralegal

    Training Express Ltd
    10 in-1 Combo | **Free PDF & Hardcopy Certificate | Free Retake Exam | Lifetime Access
    • 18 students
    • Online
    • 43 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Data Protection Course Curriculum of CRM - Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer …
    £50

  • Office Skills: Administration, PA & Secretary - Job Ready Skills Programme & Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged Certificate
    • 11 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    Great service
    ...Secretarial & PA Course 02: Corporate Paralegal Course 03: Performance Management Course 04: Team Management Course 05: Microsoft Word, PowerPoint & Outlook Course 06: Health and Safety in the Workplace Level 2 Course 07: Workplace First Aid Training Course 08: Information …
    £349

  • Office Administration, Executive PA & Receptionist - Job Ready Skills and Career Programme

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged Certificate
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    Great service
    ...Core Courses Course 01: Admin, Secretarial & PA Course 02: Performance Management Course 03: Team Management Course 04: Microsoft Word, PowerPoint & Outlook Course 05: Data Documentation and Record Keeping Course 06: Workplace First Aid Training Course 07: Information …
    Save 30%
    £349 £499

  • Complete Microsoft Office (Word, Excel, PowerPoint, 365) + Office Administration Training

    High Skills Training
    *Complete 6 Courses in One Bundle* | PDF Certificate | Lifetime Access | Expert Help | 14-Day Money-Back Promise
    • 108 students
    • Online
    • 14 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Microsoft Office Skills (365, Word, Excel, PowerPoint) + Office Administration Essentials – CPD-Accredited 6-in-1 Bundle In today’s competitive workplace, mastering Microsoft Office and excelling in office administration are essential for career success. The CPD-accredited M …
    Save 16%
    £25 £30

  • IT Technician - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged CPD Diploma
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    Great service
    ...IT at QLS Level 2 Course 02: Microsoft Word, PowerPoint & Outlook Course 03: Microsoft Excel Course 04: Cyber Security Course 05: Display Screen Equipment (DSE) Course 06: CCTV Operator Course Course 07: CRM - Customer Relationship Management Course 08: Python Programming: …
    £499

  • Service Helpdesk & Technical Support Advanced Course

    StudyHub
    15 in 1 Exclusive Bundle |15 PDF Certificates & Transcripts, Student ID & Exam Included
    • Online
    • 177 hours · Self-paced
    • Certificate(s) included
    • 205 CPD points
    • Tutor support
    Great service
    ...Computer Networks Security from Scratch to Advanced Course 11: Microsoft SQL Server Development for Everyone! Course 12: Data Protection (GDPR) Practitioner Course 13: Microsoft PowerPoint for Beginners Course 14: Microsoft Excel Course 15: Customer Service and Front Desk Training …
    Save 13%
    £65 £75

  • Level 2 Certificate in Principles of Business Administration with Career Guidance 2026

    Learnera
    24 Hour Flash Sale| 20 Courses Topics Bundle| Free (PDF & Hardcopy) Certificate + Transcript | Lifetime Access
    • Online
    • 3.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Financial Management Topic 15: Compliance and Risk Management Topic 16: Business Law Topic 17: Microsoft Project Topic 18: Business Writing Topic 19: Document Control Topic 20: Microsoft Excel The Level 2 Certificate in Principles of Business Administration is perfect for individuals …
    £109

  • Event Planner - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged Certificate
    • 14 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    Great service
    ...Cleaning Course 15: Oven Cleaning Training Course Course 16: Pool Maintenance Course 17: Budget & Forecast Course 18: CRM - Customer Relationship Management Course 19: Effective Delegation Course 20: Drone Photography Course 21: Basic Photography Course 22: Smartphone Photography …
    £499

  • Travel Agent - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged Certificate
    • 17 students
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    Great service
    ...-The Step by Step Guide Course 12: Financial Planning Course 13: Business Continuity & Crisis Management Course 14: CRM - Customer Relationship Management Course 15: Customer Service Course 16: English Language Course 17: Spanish Language Masterclass Course 18: Italian Language …
    £499

  • Work smarter with AI

    Code Nation
    3 HOUR remote session - MS cert AI-3025
    • Online
    • 3 hours · Part-time
    • Certificate(s) included
    • Tutor support
    This Microsoft certified course covers AI techniques to enhance productivity at work.
    £540

  • Business Analyst - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged Certificate
    • 19 students
    • Online
    • 2.7 hours · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    Great service
    ...Procurement and Supply Chain Management Course 08: Retail: Supply Chain Management, Branding, Communication Course 09: CRM - Customer Relationship Management Course 10: Marketing Strategy Course 11: Business Administration Course 12: Business development Course 13: Budget & …
    £499

  • Customer Service Executive - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged Certificate
    • 10 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Service Executive sector Professional Customer Service Executive Core Courses Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Consumer Rights Awareness Course …
    £499

  • Receptionist : Master Office Reception Skills Within 24 Hours

    StudyHub
    4 in 1 Exclusive Bundle | Free PDF Certificate, Transcript, Student ID & Exam
    • 56 students
    • Online
    • 17 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    ...Reception Receptionist Course 02: Office Skills (Administration, Communication and Management) Diploma Receptionist Course 03: Customer Relationship Management Receptionist Course 04: Document Control Receptionist Learning Outcomes: Develop effective business telephone & Receptionist …
    Save 40%
    £21 £35

  • Business Law Training - CPD Certified

    Academy for Health & Fitness
    6 in 1 Bundle! CPD Certified Free SID, Transcript & Digital Certificates 60 CPD Points Lifetime Access
    • Online
    • 28 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    ...02: Business Studies âž½ Course 03: Business Lead Generation âž½ Course 04: Level 3 Training in Business Etiquette âž½ Course 05: Ultimate Microsoft Excel For Business Bootcamp âž½ Course 06: UK Tax Accounting Whether you're a new entrepreneur, an established business owner, or a professional …
    Save 15%
    £39 £46

  • Estate Agent - Job Ready Skills & Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 200 CPD Points | Full Fledged CPD Diploma
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Conveyancing Course 08: Land Management Course 09: Land Surveying and Cost Estimation Course 10: Tax Accounting Course 11: CRM - Customer Relationship Management Course 12: Stakeholder Management Course 13: Customer Service Course 14: Sales Negotiation Skills Course 15: CDM - Construction …
    £499
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, Event management and Analytics. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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