Skip to content
Level 5 Office Management and Administration (Office Skills), Executive PA & Secretary cover image

Level 5 Office Management and Administration (Office Skills), Executive PA & Secretary
Skills Boost

CPD Accredited | 4 Courses Bundle | Free 4 PDF Certificate| 24/7 Tutor Support | Lifetime Access | Money Back Guarantee

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
8.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate: - £4.99
Assessment details
  • Level 5 Office Management and Administration (Office Skills), Executive PA & Sec (included in price)
Additional info
  • Tutor is available to students
29 students purchased this course

Add to basket or enquire

Buy with Apple Pay Buy with Google Pay

Overview

Level 5 Office Management and Administration (Office Skills), Executive PA & Secretary

  • [2026 Updated Course]
    14 Day Money Back Guarantee

Bundle Courses with this Level 5 Office Management and Administration (Office Skills), Executive PA & Secretary Course

  • Course 01: Level 5 Office Management and Administration (Office Skills)
  • Course 02: Executive PA & Secretary
  • Course 03: Compliance Management Training
  • Course 04: Customer Relationship Management

Step into the world of professional success with our comprehensive Level 5 Office Management and Administration (Office Skills), Executive PA & Secretary course. Designed for aspiring administrative professionals, executive PAs, office managers, and secretaries, this course equips learners with practical, in-demand office skills that today’s competitive job market demands.

Whether you're looking to start a career as an Executive Assistant, Office Administrator, or Personal Secretary, this course covers essential knowledge areas, including office administration, executive support, business communication, diary and time management, data entry, record-keeping, and customer service.

Upon completion, learners will gain a recognised certificate, boosting employability in office management, executive PA, or administrative assistant roles. Whether you're upgrading your career or starting fresh, this course provides the foundation and confidence to thrive in administrative roles.

Invest in your professional growth today and become the backbone of any successful business operation with this Office Skills & Administration course.

Key Highlights of the Level 5 Office Management and Administration, Executive PA & Secretary Course

  • CPD Accredited – Earn a recognised professional certificate.
  • Free Instant e-Certificate – Get certified immediately after course completion.
  • No Hidden Fees – One-time payment with full access.
  • 24/7 Tutor Support – Expert help available anytime.
  • Lifetime Access – Study at your own pace, anytime.
  • 100% Satisfaction Guarantee – Quality learning, fully guaranteed.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Certificate:

Digital certificate - £4.99

After the successful accomplishment of this course, you will be awarded with a verified CPD Accredited Certificate from Skills Boost in PDF format only for $4.99 and printed version only for $14.99.

Assessment details

Level 5 Office Management and Administration (Office Skills), Executive PA & Sec

Included in course price

Curriculum

6
sections
37
lectures
8h 38m
total

    • 1: Your Journey Begins with Skills Boost 01:14

    • 2: Module 1 Basics of Management 15:00
    • 3: Module 2 Office Management & Supervision 15:00
    • 4: Module 3 Managing Teams 15:00
    • 5: Module 4 Managing Business Operations 29:00
    • 6: Module 5 Budgets and Managing Money 13:00
    • 7: Module 6 Working as a Team and with Difficult People 10:00
    • 8: Module 7 Negotiation Techniques 09:00
    • 9: Module 8 Change Management 10:00
    • 10: Module 9 Conflict Resolution 09:00
    • 11: Module 10 Business Ethics for the Office 12:00
    • 12: Module 11 Developing your Executive Presence 18:00

    • 13: Module 1 Relationship Management 28:00
    • 14: Module 2 Communication Skills 25:00
    • 15: Module 3 Confidence, Self-belief and Goal setting 34:00
    • 16: Module 4 Dealing With Difficult People and Managing Conflict 34:00
    • 17: Module 5 Time, Organising and Stress Management 25:00
    • 18: Module 6 Organising Meetings and Events 15:00
    • 19: Module 7 Presentations 13:00
    • 20: Module 8 Ergonomics Your Health and Safety 11:00
    • 21: Module 9 Networking 30:00

    • 22: Module 1 An Overview of Compliance 14:00
    • 23: Module 2 Regulatory Frameworks 14:00
    • 24: Module 3 Risk Assessment and Management 15:00
    • 25: Module 4 Compliance Implementation 07:00
    • 26: Module 5 Ethical Compliance 13:00
    • 27: Module 6 Compliance Reporting and Auditing 07:00

    • 28: Module 1 An Overview of CRM 06:00
    • 29: Module 2 Understanding CRM Software 13:00
    • 30: Module 3 Understanding Traditional and Social CRM 10:00
    • 31: Module 4 Customer Lifecycle Management 11:00
    • 32: Module 5 Sales Funnel 09:00
    • 33: Module 6 Measuring CRM 05:00
    • 34: Module 7 Customer Engagement Management Strategies 07:00
    • 35: Module 8 How to Improve Customer Engagement 08:00

    • 36: Final Assessment 05:00
    • 37: Get Your CPD Accredited Certificate [Optional] 02:00

Course media

Description

Level 5 Office Management and Administration (Office Skills), Executive PA & Secretary

The Level 5 Office Management and Administration (Office Skills), Executive PA & Secretary course is a dynamic training program designed to develop top-tier office professionals. This course blends office administration fundamentals with high-level executive PA and secretarial responsibilities to help you succeed in any business environment.

You will explore the core elements of office procedures, including business communication, document management, meeting coordination, diary and calendar organisation, and professional time management. With modules focusing on Microsoft Office, data entry, email handling, and workplace etiquette, this course prepares you to meet the demands of modern offices.

By the end of this course, you'll have the confidence, competence, and credentials to excel as an Executive PA, Office Manager, Secretary, or Administrative Assistant.

Certificate of Achievement of this Level 5 Office Management and Administration (Office Skills), Executive PA & Secretary course

You can obtain your certificate of achievement after successfully finishing this Level 5 Office Management and Administration (Office Skills). You'll be happy to learn that this PDF certificate is completely FREE.

Who is this course for?

Level 5 Office Management and Administration (Office Skills), Executive PA & Secretary

This Level 5 Office Management and Administration (Office Skills) course is ideal for:

  • Office managers and supervisors
  • Executive assistants and administrators
  • Business support professionals
  • Receptionists or front-office staff
  • Aspiring team leaders and coordinators
  • HR assistants and operations staff
  • Anyone seeking promotion into an office leadership role

It’s suitable for individuals working across all sectors, including corporate, education, healthcare, hospitality, and public services.

Requirements

To enrol in the Level 5 Office Management and Administration (Office Skills) course, learners should:

  • Have basic English, IT, and numeracy skills
  • Have access to a computer or mobile device with internet
  • Be motivated to improve office and administration skills

No prior qualifications are required, making this an accessible course for learners of all levels.

Career path

The Level 5 Office Management and Administration (Office Skills) course prepares you for senior administrative roles such as Office Manager, Admin Supervisor, Operations Assistant, Executive PA, or Facilities Coordinator in a variety of UK-based industries.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

4.8
Course rating
90%
Service
100%
Content
100%
Value

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Related searches: Management courses, Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.