Microsoft Copilot training | Live online one day course

Mark Baglow Training Limited

Understanding AI & Microsoft Copilot

Build confidence with a clear, practical introduction to Copilot and AI at work.

• What AI is (in simple, practical terms)

• How Microsoft Copilot works inside Microsoft 365

• The difference between ChatGPT and Copilot

• Where Copilot adds value in everyday work

• Common myths and Copilot’s strengths and limitations

Getting Started with Copilot Chat

Learn how to use Copilot Chat confidently from day one.

• Accessing Copilot Chat on web, desktop, and mobile

• Understanding the interface, tools, and key features

• Writing clear, effective prompts

• Editing and improving prompts for better results

• Using Copilot to generate text, ideas, summaries, and explanations

Advanced Prompting for Better Results

Go beyond the basics and get more accurate, tailored outputs.

• Structuring prompts for clarity and precision

• Using voice, style, format, and role prompts

• Creating repeatable workflows with prompt templates

• Uploading files and working with live documents

• Avoiding common prompt pitfalls and inaccuracies

Copilot Chat: Powerful Tools & Advanced Features

Explore the advanced features that make Copilot a true productivity tool.

• Agents and multi-step task completion

• Notebooks for structured exploration and workflows

• Creating reports, summaries, ideas, and drafts

• Planning and project support with Copilot

• Combining Copilot Chat with Microsoft 365 apps

Copilot in Microsoft Word

Create and improve documents faster and more confidently.

• Drafting documents, reports, and emails

• Rewriting, expanding, shortening, and improving text

• Summarising long documents

• Creating outlines, templates, and structured documents

• Reviewing tone, clarity, and style

Copilot in Microsoft Excel

Turn data into insights using natural language.

• Analysing spreadsheets without formulas

• Creating charts, summaries, and insights

• Writing or explaining formulas

• Sorting, filtering, and transforming data

• Improving data visualisation

Copilot in PowerPoint

Create professional presentations in a fraction of the time.

• Turning documents into slide decks

• Creating full presentations from scratch

• Redesigning slides and layouts

• Choosing visual styles

• Generating summaries and speaker notes

Copilot in Outlook

Reduce inbox overload and manage communication more effectively.

• Summarising email threads

• Drafting responses in your tone of voice

• Extracting actions and deadlines

• Scheduling and handling admin tasks

• Prioritising your day with Copilot

Copilot in Teams

Get more value from meetings and collaboration.

• Meeting summaries and action tracking

• Supporting more effective meetings

• Creating follow-up tasks

• Catching up on missed meetings

• Using Copilot in chats and channels

Real-Life Scenarios & Mini Projects

Apply Copilot to realistic workplace tasks.

Examples include:

• Drafting a report from meeting notes

• Summarising documents and extracting actions

• Creating a PowerPoint presentation from a brief

• Analysing spreadsheets and explaining insights

• Writing sales proposals and marketing plans

• Organising and improving a chaotic inbox

Your AI Action Plan

Turn learning into everyday impact.

• Mapping where Copilot can save you time

• Defining your top three Copilot workflows

• Understanding safety, compliance, and best practice

• Creating a practical plan for ongoing use

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Some of the excellent feedback Mark Baglow Training has received:

"Mark recently came to visit us to provide our management teams with some vital tools to enable us to navigate all possible scenarios we could face in day to day management of teams and individuals. We all took away different aspects which were incredibly useful and have already made a difference to the feel of the management within the company."

"Mark is the best! ​​His expertise is unmatched. What stood out most was his ability to adapt the training pace to my learning style while ensuring I developed a thorough understanding of each concept.​ I HIGHLY recommend working with Mark."

"Mark’s delivery was clear, engaging, and very informative. His knowledge and practical examples have given us valuable skills that will make our daily work more efficient. Every section of the training can be adapted to use in our work. We have already spoken to other colleagues about how well our day went. Highly recommended Mark and will certainly be in touch again for any future training needs! Thank you Mark."

"Mark has a brilliant way of breaking things down so they’re easy to understand, no matter how complicated the topic might seem. He’s methodical and clear, but never dull! And he’s always happy to go the extra mile to ensure everyone feels supported."

"I really enjoyed the course and refreshing some lost knowledge. I will put all I have learnt into practice going forwards, found the course very helpful & useful."

"Mark was excellent!!!"

"Mark was a fantastic trainer, and spent several sessions working with me. Mark is patient and knowledgeable, getting me up to speed with specific subject areas quickly and effectively."

"I'll be referring to the training material on a regular basis to keep learning and getting used to everything we learned today."

"He was full of knowledge and made the course run very smoothly and had plenty of time to go over anything if required."

• Professionals using Microsoft 365

• Employees new to Copilot

• Managers and team leaders exploring AI productivity tools

• Anyone looking to work faster and more effectively

• Organisations rolling out Microsoft Copilot

No prior AI or Copilot experience is required.

Participants will need access to Microsoft Copilot during the session.

You’ll need an internet connection to join the live online course.

AI-powered productivity tools are becoming essential workplace skills.

Understanding how to use Microsoft Copilot effectively supports efficiency, digital confidence, and career progression across a wide range of roles.