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  • Basic Life Support - Level 2 (CSTF Refresher) - London

    Mandatory Training Group
    £39.99 per person inclusive of VAT
    • Classroom - Central London
    • 2 hours · Full-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    This classroom-based CSTF adult resuscitation training course is crafted for a broad spectrum of healthcare professionals, including doctors, nurses, and other support staff engaged in healthcare environments. It specifically caters to those who work with adult patients and need …
    £49.99

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  • Strategic Account Management Masterclass (CPD accredited)

    Cubs Privé
    Gain proven skills to grow key clients, boost retention, and win larger deals.
    • Classroom - Central London
    • 3 hours · Full-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    For professionals ready to take their client relationships to the next level. Are you confident you’re managing your large corporate accounts as effectively as you could be? This advanced CPD course will show you how to: ● Build deep trust with your clients ● Challenge customers …
    £360
  • Sales Account Management. CPD accredited.

    Cubs Privé
    Classroom based course with an experienced practitioner
    • Classroom - Central London
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Have you ever wondered how to improve your customer account management and client relationships? Do you ever find yourself questioning whether the actions you take today are truly the right ones? In this course, you will get tips and techniques to handle those difficult customer …
    £300
  • Strategic Account Management Masterclass (CPD accredited).

    Cubs Privé
    Gain proven skills to grow key clients, boost retention, and win larger deals.
    • Classroom - Central London
    • 3 hours · Full-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    For professionals ready to take their client relationships to the next level. Are you confident you’re managing your large corporate accounts as effectively as you could be? This advanced CPD course will show you how to: ● Build deep trust with your clients ● Challenge customers …
    Enquire for pricing
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologies™ support individuals in getting organised, staying focused, increasing productivity, opt …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
    Save 34%
    £387 £595
    • 39 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologies™ enable receptionists to make a positive and welcoming impression while effectively managi …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologies™ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ enable individuals to boost productivity, enhance efficiency, develop team member …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    Save 34%
    £387 £595
  • CPD Evolving Role of Executive PAs & AI

    Global PA Association
    Classroom based course with tutor support
    • 10 enquiries
    • Classroom - Central London
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    The Evolving Executive Assistant Masterclass - Staying Visible & Relevant in a Digital Working World The focus of this 1 Day Masterclass is how to stay visible and relevant in the 'New Tech Business World' and showcase your skillset to increase your value and presence at work …
    £500
  • ILM Chief of Staff Executive Assistant Role

    Global PA Association
    Classroom course with study materials, tutor support
    • Classroom - Central London
    • 14 hours · Part-time
    • Certificate(s) included
    • 14 CPD points
    • Tutor support
    Great service
    The Role of a Chief of Staff is a complex role which requires balancing multiple priorities. The Chief of Staff act as a filter, gathering information from the across the organisation, assessing it and communicating upwards. Chief of Staff face both outwards and into the organisa …
    £1,200
  • CPD Executive PA Communication Masterclass

    Global PA Association
    Classroom based course with tutor support
    • 19 enquiries
    • Classroom - Central London
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Do you wish to start a career as an Executive PA or do you want to become a more comprehensive Executive PA, skilled in effective communication and feeling confident? We can assist you with this. Global PA Training Academy are world leaders in the training and development of PAs, …
    £500
  • CPD The Executive PA Manager

    Global PA Association
    Classroom based course with training materials and tutor support
    • 50 enquiries
    • Classroom - Central London
    • 1 day · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Do you wish to know how you can develop your Executive PA potential into Management? Research shows that the role of PAs, Executive PAs and Executive Assistants is now 60% managerial plus As technology has advanced PAs are taking on more responsibility on behalf of their Manager …
    £500
  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 66 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    The Global PA Business Diploma has been designed for Executive Assistants, Executive PAs, Personal Assistants, Office Managers, Team Assistants who wish to advance their business and management skills and capabilities to become a proactive contributor at Senior Management level T …
    £1,530
  • CPD The Strategic Business Support PA

    Global PA Association
    Classroom based course, tutor support CPD ILM
    • 18 enquiries
    • Classroom - Central London
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    The Strategic Business Support PA Masterclass is Day 1 of the ILM Accredited 7 Key Skills PA Management Programme developed by the Global PA Association, which is a global leader in development of the Executive Assistant & PA Profession. You have the option to attend 1 or 2 d …
    £500
  • Executive PA Seminar

    Global PA Association
    Classroom, CPD
    • Classroom - South West London
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Career Seminar for the Executive PA, Admin & Secretarial Profession, supported by the BBC
    £200
  • Microsoft Word - Intermediate

    Pitman Training Essex and Suffolk
    Online course with practical exercises, live tutor support and final exam included
    • Classroom - Central London
    • 34 hours · Part-time
    • 24 CPD points
    • Tutor support
    Pitman Training’s Microsoft Word course is designed to provide you with the essential skills you will need to become proficient in Word in a work environment, in as short a time as possible. Your studies will cover the basics – from starting Word to inputting text, saving documen …
    £499
  • Microsoft PowerPoint

    Pitman Training Essex and Suffolk
    • Classroom - Central London
    • 24 hours · Part-time
    • 24 CPD points
    • Tutor support
    Our Microsoft PowerPoint course will guide you step-by-step through this popular presentation software to help you create engaging, attractive presentations. This is a flexible programme of self-study, so you can fit your training around your current work and home commitments. Yo …
    £499
  • HR Essentials - HR for non-HR Managers

    Pitman Training Essex and Suffolk
    Online course with study materials and tutor support included.
    • 12 enquiries
    • Classroom - Central London
    • 7 hours · Part-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    This course provides and excellent overview for non-HR managers with responsibility for people and teams. You will learn essential knowledge on areas such as recruiting new staff, employment contracts, salary processing, maternity rights and staff performance appraisals.
    £399

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