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Call Centre Advisor courses

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  • Customer Service with Angry Clients

    One Education
    Accredited by CPD QS | Video lessons by Instructors | 24x7 Instant Access | Tutor support included
    • Online
    • 1 hour · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...interactions. An understanding of emotional intelligence and stress management techniques is beneficial. Customer Service Advisor Retail Supervisor Call Centre Team Leader Hospitality Manager Complaints Handler Client Relations Executive …
    £12

  • Child protection & Safeguarding Training

    Care Skills Centre
    CPD Accredited Training | Free PDF Certificate + Instant & Lifetime Access | Interactive Audio-Visual Materials
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...in the realm of Child Protection & Safeguarding. As society awakens to the crucial importance of protecting our younger generation, the call for qualified and trained professionals in this domain is louder than ever. Now, more than a mere job, Child Protection & Safeguarding …
    £12

  • Child Protection and Safeguarding Young People

    Care Skills Centre
    CPD Accredited | 7 CPD Certified Topics + 2 Free PDF Certificates + Instant & Lifetime Access
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...self-worth in young individuals, this course aims to foster an environment where children feel safe, understood, and empowered. Embrace the call to make a difference and be an advocate for safeguarding children in our communities. Learning Outcomes: Understand the foundational principles …
    £12

  • Customer Service, KYC & Email Writing - CPD Certified

    Skill Arts
    Customer Rapport | CRM | Defusing Techniques | Customer Management | Lifetime Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Customer Service Creating a Customer-Focused Organisation The Benefits of a Customer-Centred Approach World-Class Customer Service Techniques The Power of Empathy in Customer Service The Role of Call Centre Agents in Customer Service Grow Service Model for Enhanced Customer Interaction …
    £12

  • Customer Care Level 5 Training

    Training Myth
    Career Focused Bit by Bit Instruction - 2 FREE Certificates - Instant & Lifetime Access - Fully Online - NO HIDDEN FEES
    • Online
    • 3.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...experiences. Who Is This Course For: Our Customer Care Level 5 Training course is ideally suited for customer service representatives, call centre agents, client relationship managers, and anyone involved in frontline customer interactions. Whether you're new to the field or looking …
    £12

  • Building Rapport With Customers

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...renewing them every 12 months. Customer service representatives Retail associates Call centre agents Hospitality staff Sales professionals Customer Service Advisor Retail Sales Assistant Call Centre Operator Hotel Receptionist Sales Representative Customer Support Specialist …
    £12

  • Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • 17 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...£22,000 Approx. Customer Service Advisor: Yearly Salary - £22,922 Approx. Call Centre Operations Manager: Yearly Salary - £40,000 Approx. More Benefits: Assignment on Customer Service Free Digital Reed Certificate on Customer Service Advisor with Problem Solving Skills Diploma …
    Save 19%
    £12 £14.99

  • Customer Service Diploma Level 2 & 3

    Online Training Academy
    CPD Accredited ! Free Certification | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K …
    £12

  • Admin, Secretarial & PA - Course

    Inspire London College Ltd
    Level 5 Diploma in Admin, Secretarial & PA , Endorsed by TQUK, Quiz Based Assessment, 120 CPD Points
    • Online
    • 4 weeks · Self-paced
    • 90 CPD points
    • Tutor support
    Great service
    ...Admin, Secretarial & PA Diploma enables learners to communicate professionally, manage time skills, PA duties, organisational skills, Call Centre and meeting management skills to succeed in their professional life. Admin, Secretarial & PA Course Benefits The following is included …
    £12

  • Customer Service Training

    Online Training Academy
    Audiobook | CPDQS Accredited | Free PDF Certificate included | Lifetime Access
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...train their customer service teams. Professionals interested in customer relationship management. Customer Service Advisor Customer Relationship Manager Call Centre Representative Client Support Specialist Customer Care Coordinator Customer Experience Manager Customer Service Training …
    £12

  • Phone-Based Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders …
    £12

  • Customer Service Manager with Telephone Etiquette & KYC Diploma

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Manager: Yearly Salary - £28,927 Customer Service Representative : Yearly Salary - £22,000 Customer Service Advisor : Yearly Salary - £22,922 Call Centre Operations Manager: Yearly Salary - £40,000 Course Benefits: Assignment Feedback Customer Service Free Digital …
    Save 13%
    £13 £14.99

  • Level 2 Certificate in Principles of Customer Service - CPD Certified

    Empower UK Employment Training
    100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access | 04 Courses Bundle
    • New course!
    • Online
    • 4.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Manager: Yearly Salary - £28,927 Customer Service Representative : Yearly Salary - £22,000 Customer Service Advisor : Yearly Salary - £22,922 Call Centre Operations Manager: Yearly Salary - £40,000 Course Benefits: Assignment Feedback Customer Service Free Digital …
    £15

  • CPD-Accredited Physiotherapy Course

    Specialist Academy
    • 349 students
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    ...towards CPD requirements for professionals such as personal trainers and health professionals. This course does not allow you to practice or call yourself a physiotherapist. To do so you must complete an HCPC approved physiotherapy course and be registered as a Physiotherapist with the …
    £399.80

  • CPD-Accredited CBT & Physiotherapy Course

    Specialist Academy
    • 11 students
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    ...Occupational Health Advisor Enjoyed the training very much, and gained some very useful information Anybody who has an interest in CBT and Physiotherapy No pre-requirements The knowledge gained in this course could be used to work in a health shop, in a fitness centre, as a journalist …
    £857.60

  • MICB - The ICB Career Path

    Ideal Schools
    (Sage 50 or Xero & Sage 50 Payroll)
    • Online
    • 450 hours · Self-paced
    • Tutor support
    ...comprehensive nature of this package is not matched by any other ICB Course Provider. Are you a Mac User? We have a Xero training option. Call our advisors and we'll provide full details. What your course will cover , please click on each item for a detailed course description: Core Bookkeeping …
    £1,280

  • CIPD Level 3 Foundation Certificate in People Practice (Online, Self-Paced)

    Watson Martin
    Start your HR or L&D career here | No experience required | Get qualified in 6 months | 24/7 VLE access | No exam
    • 311 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...started on developing the knowledge and skills you need to achieve your career ambitions. “I would highly recommend Watson Martin. I was a call centre operative when I started my CIPD studies and gaining the qualification helped me to secure my first HR admin role with an IT company. I …
    £1,699

  • Audio Transcription Level 2

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing

  • Blogging for Business

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing

  • Bookkeeping Transactions and Controls Part 1

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing

  • Business Document Production

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing

  • Event Management Essentials

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing

  • Executive PA Diploma

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing

  • Executive PA Diploma (with Shorthand)

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing

  • Facebook for Business

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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