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Intermediate Service Helpdesk & Technical Support courses

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  • Exceptional Service Skills for Technical People / Support

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    Save 16%
    £295 £354

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    Save 16%
    £375 £450

  • ITIL Practitioner (Virtual Class)

    Training Deals
    Virtual classroom course - study at home + all exams included
    • Online
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    Learn from home | Expert instructors | All exams are taken online Our ITIL® Practitioner virtual course lets you learn you build on your ITIL® knowledge from the comfort of your own home with one of our expert instructors, just as you would in the classroom. It's fully accred …
    Enquire for pricing

  • Remote Technical Support Specialist Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Remote Technical Support Specialist Diploma Mega Bundle** ►►► Remote Technical Support Specialist Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** …
    £279

  • ITIL® Service Lifecycle - Service Operation

    Training Deals
    Online course including exam
    • 11 enquiries
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    This IT Service Management Online training course will prepare delegates for the Service Operation exam, which is included in this course. The ITIL Online Service Operation Training Course will build on previous knowledge from the ITIL Foundation certification, which will allow …
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  • ITIL® Service Lifecycle - Service Strategy

    Training Deals
    Online course including exam
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    This ITIL IT Service Management Online training course will prepare delegates for the Service Strategy exam, which is included in this course. ITIL Online Service Strategy Training Course will build on previous knowledge from the ITIL Foundation certification, which will allow …
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  • ITIL Service Operation Training

    Training Deals
    Online course
    • Online
    • Self-paced
    • Professional certification
    This IT Service Management Online training course will prepare delegates for the Service Operation exam. The ITIL® Online Service Operation Training Course will build on previous knowledge from the ITIL® Foundation certification, which will allow them to improve their career pr …
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  • ITIL Service Strategy

    Training Deals
    Online course
    • Online
    • Self-paced
    • Professional certification
    This IT Service Management Online training course will prepare delegates for the Service Strategy exam. ITIL® Online Service Strategy Training Course will build on previous knowledge from the ITIL® Foundation certification, which will allow them to improve their career prospect …
    Enquire for pricing

  • ITIL Service Capability - Service Offerings & Agreements

    Training Deals
    Online Course + Exam
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    ITIL® Service Capability - Service Offerings and Agreements (ITIL® SOA) Course Overview This ITIL® Service Offerings and Agreements course provides a comprehensive overview of practices for the Service Design and Service Strategy areas of the lifecycle and prepares you to take …
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  • Certified IT Service Manager (CITSM)

    Training Deals
    Online course including certificate
    • 47 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    This Certified IT Service Manager (CITSM) training course intends to provide delegates with the necessary skills and knowledge to emerge as proficient IT Service Managers. Individuals will learn how to meet the needs of their organisation more effectively, increasing the range …
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  • Ultimate IT Technician Training Programme

    My Training Academy
    Get highly valued IT skills that are always in demand - 100% Online.
    • 54 enquiries
    • Online
    • Self-paced
    • Professional certification
    Great service
    Popular
    Great study bundle for anyone looking to pursue a career in IT. Now £395.00 (Was £895.00) or 6 Easy Payments of £65.84 (Interest free option – No credit checks required). Offer available for a limited period . Try before you enrol – Free Demo available .
    £395

  • IT Technician Career Bundle

    My Training Academy
    Develop and enhance your IT career with CompTIA Cisco and Microsoft courses
    • 114 enquiries
    • Online
    • Self-paced
    • Professional certification
    Great service
    Great study bundle for anyone looking to pursue a career as an IT Technician . Now £395.00 (Was £895.00) or 6 Easy Payments of £65.84 (Interest free option – No credit checks required). Offer available for a limited period . Try before you enrol – Free D …
    £395

  • Service Management Overview

    Infrassistance Development Limited
    Half Day, Classroom-based course, delivered virtually during lockdown
    • Classroom
    • 4 hours · Full-time
    • Certificate(s) included
    • Tutor support
    IT Service Management is focused on helping IT Departments to identify and deliver services that generate valuable outcomes for their customers. Whilst the primary Service Management framework is ITIL, ITIL is not the only game in town. Remarkably few IT Departments have even def …
    £299

  • CompTIA Cloud+ Technician Programme

    Pitman Training Essex and Suffolk
    Blended learning with tutor support
    • Classroom
    • 30 hours · Part-time
    • Professional certification
    • 30 CPD points
    • Tutor support
    The CompTIA Cloud+ course is designed for those that already have experience in the IT industry and who now wish to work in a Cloud Computing environment and need a technical understanding of cloud infrastructure and environment. CompTIA Cloud+ shows you have the expe …
    £399

  • Microsoft Windows Server 2012: Configuring Advanced Services (Exam 70-412)

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Completion Certificate NEW State of the art platform Employment Advice available on completion 12 Months Access Microsoft Windows Server 2012: Configuring Advanced Services (Exam 70-412) This course is specifically for participants to gain the knowledge and skills for mak …
    £495

  • Field Service Engineer Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Field Service Engineer Diploma Mega Bundle** ►►► Field Service Engineer Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps tow …
    £279

  • MCSE Server 2012 Bundle

    My Training Academy
    • 140 enquiries
    • Online
    • Self-paced
    • Professional certification
    Great service
    Increase your skills and marketability today by achieving your Microsoft Certified Systems Engineer (MCSE) certification. Learn how to run a data centre effectively and efficiently with this MCSE Server Infrastructure 2012 course. Adding this qualification to your CV will gre …
    £395

  • IT Network Support Engineer Advanced Diploma - CPD Certified

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 IT Network Support Engineer Advanced Diploma Mega Bundle** ►►► IT Network Support Engineer Advanced Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter * …
    £279

  • Ethical Hacker Complete Cyber Security Library

    IT Certify
    Ethical Hacker Complete Cyber Security Library | 12 months online Access | Most Popular Cyber Security Package
    • 80 enquiries
    • Online
    • 210 hours · Self-paced
    • Professional certification
    Great service
    This is our most popular cyber security complete course package with 8 x CompTIA cyber security courses and 1 x Ethical Hacker V10 course included (most advanced with 32 hours needed to complete this course). You will gain an official completion certificate from IT Certify when …
    £499

  • MCSA Server 2016 Classroom based Training

    Impact IT Training
    Hands on Training with 100% passing Guarantee
    • 23 enquiries
    • Classroom
    • 6 days · Part-time or full-time
    • Professional certification
    • Tutor support
    In implementation of IT infrastructure in organisation, Microsoft performs an important role for providing innovative solutions such as Server Administration and Virtualization cloud computing Active directory management Remote access File server management Domain Name Serv …
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  • ITIL® 4 Foundation BRIDGE Course, Tutor-led, Virtual Classroom

    Infrassistance Development Limited
    Upgrade from ITIL v2 or v3 to ITIL 4 in just ONE DAY
    • Classroom
    • 8 hours · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    The most cost-effective way to achieve ITIL 4 Foundation certification. If you already have ITIL v3, then this course bridges to ITIL 4 Foundation in the shortest time and at the lowest price for a Tutor-led, VIRTUAL CLASSROOM course
    £475

  • CompTIA Cloud Essential

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Overview Completion Certificate NEW State of the art platform Employment Advice available on completion 12 Months Access CompTIA Cloud Essential The CompTIA Cloud Essential certification is applicable to a wide range of IT professionals. The course is geared towards t …
    £495

  • Behaviour Support Assistant- QLS Endorsed Bundle

    Imperial Academy
    Behavioural and Educational Support Studies - QLS Endorsed Bundle
    • Online
    • 40 hours · Self-paced
    • Tutor support
    Great service
    In the ever-evolving field of Behavioural and Educational Support Studies, the QLS Endorsed Bundle offers an unparalleled opportunity to deepen your understanding and enhance your skills. This comprehensive Behavioural and Educational Support Studies - QLS Endorsed Bundle inclu …
    £450

  • Networking : Networking

    IT Certify
    Networking Course Bundle: CompTIA A + CompTIA Network + Cisco CCNA Cisco CCENT
    • 22 enquiries
    • Online
    • 200 hours · Self-paced
    • Professional certification
    Great service
    Package Full Network Course Package: CompTIA A +, CompTIA Network +, Cisco CCNA, Cisco CCNP Route, Cisco CCNP Switch, Cisco CCNP TSHOOT, CISCO CCNA Security Awarded By CISCO (Exams not included), CompTIA (EXAMS NOT INCLUDED) Hours 183 Access 12 Months Prior courses / experience n …
    £399

  • CompTIA Advanced Security Practitioner (CASP)

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Overview Completion Certificate NEW State of the art platform Employment Advice available on completion 12 Months Access CompTIA Advanced Security Practitioner (CASP) The CompTIA Advanced Security Practitioner (CASP) exam covers the technical knowledge and skills requ …
    £495

  • The Complete CompTIA Bundle

    My Training Academy
    • 249 enquiries
    • Online
    • Self-paced
    • Professional certification
    Great service
    The Complete CompTIA Bundle includes over 10 CompTIA courses that are ideal for individuals looking to pursue a career in IT, whether you're taking your first steps within the industry or acquiring the certifications required to advance your career. Great study bundle fo …
    £395

  • Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Completion Certificate awarded upon completion to show employers your new skills Free upgrade on to our state of the art platform Career Advice available on completion 12 Months unlimited Access Microsoft 70-685 PRO: Windows 7, Enterprise Desktop Support Technician This c …
    £495

  • SharePoint: Advanced Solutions (EXAM 70-332)

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area in the exam. The higher the percentage, the more questions you are likely to see on that content area in the exam. Please note …
    £495

  • ISO 20000 Internal Auditor Training

    Training Deals
    Online Course
    • Online
    • Self-paced
    • Tutor support
    ISO 20000 Internal Auditor Overview This ISO 20000 Internal Auditor certification course aims to develop a candidate's ability to complete an internal audit that matches up to the best practice guidelines of the standard. Throughout the training course, candidates will learn th …
    £499

  • CompTIA A+ 220-901 & 902 (New Version)

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Overview Completion Certificate awarded upon completion to show employers your new skills Free upgrade on to our state of the art platform Career Advice available on completion 12 Months unlimited Access CompTIA A+ 220-901 & 902 For anyone wanting to enter the …
    £495

  • CompTIA N+ (N10-007)

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Professional certification
    Completion Certificate awarded upon completion to show employers your new skills Free upgrade on to our state of the art platform Career Advice available on completion 12 Months unlimited Access CompTIA Network+ N10-007 The exam covers network technologies, installati …
    £495

  • Microsoft 70-687: Configuring Windows 8

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Completion Certificate awarded upon completion to show employers your new skills Free upgrade on to our state of the art platform Career Advice available on completion 12 Months unlimited Access Microsoft 70-687: Configuring Windows 8 This course is preparation for the M …
    £495

  • Microsoft 70-337: MCSE Communication - Lync Server

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Completion Certificate awarded upon completion to show employers your new skills Free upgrade on to our state of the art platform Career Advice available on completion 12 Months unlimited Access Microsoft 70-337: MCSE Communication - Lync Server Candidates for this exam …
    £495

  • SharePoint: Core Solutions 2013 (EXAM 70-331)

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Completion Certificate awarded upon completion to show employers your new skills Free upgrade on to our state of the art platform Career Advice available on completion 12 Months unlimited Access SharePoint : Core Solution 2013 (Exam 70-331) Candidates for this exam design a …
    £495

  • Network Administrator Diploma - CPD Certified

    StudyHub
    CPD Certified | 33-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 330 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **33-in-1 Network Administrator Mega Bundle** ►►► Network Administrator Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful …
    £279

  • Microsoft 70-646 Pro: Windows Server 2008, Server Administrator

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Completion Certificate NEW State of the art platform Employment Advice available on completion 12 Months Access Microsoft 70-646 Pro: Windows Server Administrator This course prepares students for the 70-646 MCITP: Server Administrator certification exam. and is intended …
    £495

  • Microsoft 70-336: MCSE Core Solutions Lync Server 2013

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Completion Certificate awarded upon completion to show employers your new skills Free upgrade on to our state of the art platform Career Advice available on completion 12 Months unlimited Access Microsoft 70-336: MCSE Core Solutions Lync Server 2013 Candidates for this ex …
    £495

  • Microsoft 70-680 TS: Configuring Windows 7

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Completion Certificate awarded upon completion to show employers your new skills Free upgrade on to our state of the art platform Career Advice available on completion 12 Months unlimited Access Microsoft 70-680 TS: Configuring Windows 7 Getting certified on the Windows o …
    £495

  • IT Training : IT Training

    IT Certify
    Guaranteed Practical Experience | CV Review | 7 Professional courses | Freedom Package
    • 39 enquiries
    • Online
    • 120 hours · Self-paced
    • Professional certification
    Great service
    Work in IT with the IT Support Technician Job Programme Make an impact immediately with the IT Technician / 1st Line IT Support Programme offered by IT Certify which includes work experience through the Practise Lab included - Seven New to IT essential courses worth £1393 - …
    £499

  • MCSE: SharePoint 2013

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Completion Certificate £42,500 - Average Salary for Network Analyst NEW State of the art platform Employment Advice available on completion 12 Months Access MCSE : SharePoint 2013 The globally recognised standard for IT professionals. Earn recognition for your exper …
    £495

  • Cyber Security Bundle

    My Training Academy
    • 126 enquiries
    • Online
    • Self-paced
    • Professional certification
    Great service
    Great study bundle for anyone looking to pursue a career in IT Security . Now £395.00 (Was £995.00) or 6 Easy Payments of £65.84 (Interest free option – No credit checks required). Offer available for a limited period . Try before you enrol – Free Demo a …
    £395

  • AutoCAD & Construction Engineering Masterclass (33-in-1 Bundle)

    Study Booth
    33-in-1 Career Mega Bundle! Blended Learning Solutions || Quick || Easy || Affordable Training
    • Online
    • 167 hours · Self-paced
    • 330 CPD points
    • Tutor support
    Great service
    [Updated 2024 (CPD QS)] ✦✦✦ 33 in 1 in AutoCAD Bundle Course! ✦✦✦ Embark on a journey where design meets durability in the " AutoCAD & Construction Engineering Masterclass ". Unleash your potential to craft the infrastructure of tomorrow, blending the art of AutoCAD with the …
    £289

  • CompTIA A+ 220-1001 and 1002 (NEW 2019)

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Professional certification
    Completion Certificate awarded upon completion to show employers your new skills Free upgrade on to our state of the art platform Career Advice available on completion 12 Months unlimited Access The CompTIA A+ Core Series covers expanded content on growing parts of the …
    £495

  • Microsoft SQL 2012 – Data Warehouse Implementation (Exam 70-463)

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Microsoft SQL 2012 – Data Warehouse Implementation (Exam 70-463) This course is specifically for participants to measure their knowledge and skills on making the appropriate job role decisions around implementing a Data Warehouse with Microsoft SQL Server 2012. This course …
    £495

  • Complete Microsoft Training Bundle

    My Training Academy
    • 10 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    Please note that Microsoft have retired this exam. Although the exam(s) associated with this course has been retired by Microsoft, this course still retains value as a training resource & learners will receive a certificate of completion after completing the course. Becom …
    £495

  • Microsoft Windows Server 2012: Administration (Exam 70-411)

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Completion Certificate NEW State of the art platform Employment Advice available on completion 12 Months Access Microsoft Windows Server 2012: Administration (Exam 70-411) This course is specifically for participants to gain the knowledge and skills for making the appropr …
    £495

  • Microsoft 70-432: SQL Server 2008 Implementation and Maintenance

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Completion Certificate awarded upon completion to show employers your new skills Free upgrade on to our state of the art platform Career Advice available on completion 12 Months unlimited Access Microsoft 70-432: SQL Server 2008 Implementation and Maintenance This cour …
    £495

  • Microsoft SQL 2012 – Administering (Exam 70-462)

    Career Match Training Ltd
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    Microsoft SQL 2012 - Administering (Exam 70-462) This training course was created specifically for those individuals (Database Professionals) who install, maintain and configure as their primary job function. Any participants setting up database systems and/or responsible for …
    £495
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FAQs

Reed Courses advertises a large variety of Service Helpdesk & Technical Support courses which are delivered by a range of learning providers. The Service Helpdesk & Technical Support courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Service Helpdesk & Technical Support course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Service Helpdesk & Technical Support courses, you might also be interested in IT, IT support and Networking. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Service Helpdesk & Technical Support courses, Reed Courses also has plenty of paid for online Service Helpdesk & Technical Support courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Service Helpdesk & Technical Support courses. Alternatively you'll be able to enrol on an online Service Helpdesk & Technical Support course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Service Helpdesk & Technical Support course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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