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Classroom Service Helpdesk & Technical Support courses

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    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    Save 16%
    £375 £450
  • ITIL Practitioner (Manchester)

    Training Deals
    Classroom course including exams
    • 11 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ITIL® Practitioner is a recently introduced ITIL® qualification designed to be the next step after ITIL® Foundation. The qualification has been created in response to requests for guidance on the practical implementation of ITIL®; while ITIL® Foundation addresses the fundamen …
    Enquire for pricing
  • ITIL Practitioner (Birmingham)

    Training Deals
    Classroom course including exams
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ITIL® Practitioner is a recently introduced ITIL® qualification designed to be the next step after ITIL® Foundation. The qualification has been created in response to requests for guidance on the practical implementation of ITIL®; while ITIL® Foundation addresses the fundamen …
    Enquire for pricing
  • ITIL 4 Foundation (London)

    Training Deals
    Classroom based Course
    • 48 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL®? (ITIL) Information Technology Infrastructure Library is a set of rules and guidelines that are used for IT Service management. The framework’s main function is to ensure the IT side of the business is united with the business requirements and help it achieve it …
    Enquire for pricing
  • ITIL 4 Foundation (Manchester)

    Training Deals
    Classroom Based Course
    • 26 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL®? (ITIL) Information Technology Infrastructure Library is a set of rules and guidelines that are used for IT Service management. The framework’s main function is to ensure the IT side of the business is united with the business requirements and help it achieve it …
    Enquire for pricing
    • 14 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL®? (ITIL) Information Technology Infrastructure Library is a set of rules and guidelines that are used for IT Service management. The framework’s main function is to ensure the IT side of the business is united with the business requirements and help it achieve it …
    Enquire for pricing
  • Network and cyber Security Traineeship Program

    Fortray Global Services LTD
    Network Security Engineer Guaranteed job in IT or 100% of your course fees back
    • 28 students
    • Classroom
    • 80 hours · Part-time
    • Professional certification
    • Tutor support
    • Job guarantee programme
    Our Network Security Engineer Job Placement Program is an expedient and most competitive way to kick-start a new career in IT within 8-12 weeks. It’s broken down into 4 simple steps. Complete Class/online Training with our Industry expert Instructor. Build your Confidence with 24 …
    £2,790
    • 15 enquiries
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL? ITIL® (Information Technology Infrastructure Library) is a best practice framework for IT Service Management. It is based around the idea that IT services in a business should be aligned to the business’s needs and support its core functions. ITIL® is managed …
    Enquire for pricing
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL? ITIL® (Information Technology Infrastructure Library) is a best practice framework for IT Service Management. It is based around the idea that IT services in a business should be aligned to the business’s needs and support its core functions. ITIL® is managed …
    Enquire for pricing
  • Intermediate Technical Authoring

    Armada
    Teaching existing technical authors new skills and techniques to complement your existing knowledge.
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Course for existing technical authors, teaching new skills and techniques to complement your existing knowledge. Sessions cover: Basics of technical writing. The prewriting step. Creating effective content and structure. Clarity in technical writing. Consistency and correctness. …
    £714
  • ITIL Service Lifecycle - Service Operation

    Training Deals
    Classroom course including exams
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL Service Operation course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Operation exam, leading to the ITIL Service Operation certification. ITIL Service Operation is one of the nine ITIL Intermedia …
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  • ITIL Service Lifecycle - Service Transition

    Training Deals
    Classroom course including exam
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL® Service Transition course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Transition exam, leading to the ITIL® Service Transition certification. ITIL® Service Transition is one of the nine Intermed …
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    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    The course covers the following topics: Introduction to CSI CSI Model Deming Cycle 7 Step Improvement Integration with the Lifecycle Measuring and Reporting Organising for CSI CSI – Technology Considerations Implementing CSI Challenges, …
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  • Service Management Overview

    Infrassistance Development Limited
    Half Day, Classroom-based course, delivered virtually during lockdown
    • Classroom
    • 4 hours · Full-time
    • Certificate(s) included
    • Tutor support
    IT Service Management is focused on helping IT Departments to identify and deliver services that generate valuable outcomes for their customers. Whilst the primary Service Management framework is ITIL, ITIL is not the only game in town. Remarkably few IT Departments have even def …
    £299
  • CompTIA Cloud+ Technician Programme

    Pitman Training Essex and Suffolk
    Blended learning with tutor support
    • Classroom
    • 30 hours · Part-time
    • Professional certification
    • 30 CPD points
    • Tutor support
    The CompTIA Cloud+ course is designed for those that already have experience in the IT industry and who now wish to work in a Cloud Computing environment and need a technical understanding of cloud infrastructure and environment. CompTIA Cloud+ shows you have the expe …
    £399
  • Comptia A+ Training Course (Virtual Instructor-Led)

    Impact IT Training
    CompTIA A+, MCSA Windows 10, MCSA Windows Server 2016 = £2300.00
    • 200 enquiries
    • Classroom
    • 5 days · Part-time or full-time
    • Professional certification
    • Tutor support
    If you want to start your career in IT then no qualification is better than Comptia A+ to start with. Most of the employers demands CompTIA A+ Certification for any IT Support, PC Maintenance and Desktop Support roles. It validates your skills to understand, install a …
    £550
  • MCSA Server 2016 Classroom based Training

    Impact IT Training
    Hands on Training with 100% passing Guarantee
    • 23 enquiries
    • Classroom
    • 6 days · Part-time or full-time
    • Professional certification
    • Tutor support
    In implementation of IT infrastructure in organisation, Microsoft performs an important role for providing innovative solutions such as Server Administration and Virtualization cloud computing Active directory management Remote access File server management Domain Name Serv …
    Enquire for pricing
  • ITIL® 4 Foundation BRIDGE Course, Tutor-led, Virtual Classroom

    Infrassistance Development Limited
    Upgrade from ITIL v2 or v3 to ITIL 4 in just ONE DAY
    • Classroom
    • 8 hours · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    The most cost-effective way to achieve ITIL 4 Foundation certification. If you already have ITIL v3, then this course bridges to ITIL 4 Foundation in the shortest time and at the lowest price for a Tutor-led, VIRTUAL CLASSROOM course
    £475
  • CCNA Training Course (Instructor-Led Classroom based)

    Impact IT Training
    Special Offer: CompTIA N+ & CCNA = £1000 (was £1350)
    • 130 enquiries
    • Classroom
    • 40 hours · Part-time or full-time
    • Professional certification
    • Tutor support
    Impact IT Training has proven record of providing best Instructor-Led Classroom based Training. This completely hands on training will give you skills that you are looking for. We provide 100% pass guarantee or we will train you until you pass. Our 90% student pass in their 1st …
    £550
  • ITIL® 4 Foundation Certification Training; ONE DAY

    Infrassistance Development Limited
    The World's ONLY accredited, ONE-DAY ITIL Foundation course
    • Classroom
    • 1 day · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    PLEASE NOTE: THE VIRTUAL CLASSROOM COURSE EQUIVALENT TO THIS ONE NOW QUALIFIES FOR DWP FUNDING UNDER THE NEW 'JETS' SCHEME! SEE OUR VIRTUAL CLASSROOM COURSE FOR MORE DETAILS. Infrassistance is the ONLY accredited training organisation IN THE WORLD that offers a ONE-DAY ITIL 4 Fou …
    £725
  • ITIL® 4 Foundation Certification (Classroom)

    Infrassistance Development Limited
    Virtual Classroom, Examination Included
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    BREAKING: THE VIRTUAL CLASSROOM EQUIVALENT OF THIS COURSE NOW QUALIFIES FOR 100% GOVERNMENT FUNDING UNDER THE DWP 'JETS' SCHEME TO HELP PEOPLE WHO HAVE LOST THEIR JOBS AS A RESULT OF COVID GET BACK TO WORK! Infrassistance offers this 2-day, fully accredited ITIL Foundation co …
    £795
  • Comptia Network+ Training course (Virtual Instructor-Led)

    Impact IT Training
    CompTIA Network+ & CCNA Training =£1000.00 (Don't Miss It)
    • 102 enquiries
    • Classroom
    • 4 days · Part-time
    • Professional certification
    • Tutor support
    CompTIA Network+ is most recognized and demanding Certification among employers who looking to hire Network Engineer. If you are thinking to make career in IT or Networking with no background in it, then CompTIA Network+ will be good start. It will cover the fundamenta …
    £500

FAQs

Reed Courses advertises a large variety of Service Helpdesk & Technical Support courses which are delivered by a range of learning providers. The Service Helpdesk & Technical Support courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Service Helpdesk & Technical Support course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Service Helpdesk & Technical Support courses, you might also be interested in IT, Project management and IT support. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Service Helpdesk & Technical Support courses, Reed Courses also has plenty of paid for online Service Helpdesk & Technical Support courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Service Helpdesk & Technical Support courses. Alternatively you'll be able to enrol on an online Service Helpdesk & Technical Support course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Service Helpdesk & Technical Support course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.