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  • Problem Solving Skills & Conflict Resolution for Customer Service Advisor

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Problem Solving Skills & Conflict Resolution for Customer Service Advisor Admission Gifts â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Custome …
    £15
  • Problem Solving Skills for Retail Customer Service

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Problem Solving Skills for Retail Customer Service Admission Gifts â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Handling dissatisfied customers ef …
    £15
  • Decision Making and Problem-Solving Skills for Managers

    Training Express Ltd
    Updated 2026 | 50 Modules Instructor Lead Video Classes | FREE PDF & Hard Copy Certificate | Lifetime Access
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Decision Making and Problem-Solving Skills for Managers is a comprehensive training programme designed to develop analytical, strategic, and creative thinking …
    £15
  • Advanced Manufacturing and Engineering Skills Bootcamp

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 0.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...software to test their performance, and apply results to improve designs before physical production. This knowledge will strengthen your problem-solving skills and give you a practical foundation for working in design and engineering roles. Overall, the course equips you with both theoretical …
    £15
  • Retail Customer Service, Visual Merchandising and Purchasing

    Career Education
    4 Courses In The Price Of 1 | 5 FREE PDF Certificates | Free Transcripts Included | Lifetime Access | Tutor Support
    • Online
    • 4.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Business Purchasing equips learners with the tools and knowledge to achieve excellence in Customer Servicing, Storefront Display, & Business Purchasing across various retail environments. The Retail: Customer Servicing, Storefront Display, & Business Purchasing course …
    Save 28%
    £15 £21
  • Hospitality Business Operations and Administration – Level 3

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Identify key accommodation, food and beverage operational responsibilities. Understand resource, purchasing and financial administration processes. Apply operational problem-solving and continuous improvement principles effectively. Key Features CPD Accredited Instant FREE PDF certificate …
    £15
  • Critical Thinking in Business Skills for Managers

    Training Express Ltd
    Updated 2026 | 31 Modules Instructor Lead Video Classes | FREE PDF & Hard Copy Certificate | Lifetime Access
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...PESTLE for better problem identification and analysis. Use critical thinking techniques to evaluate arguments, data, and evidence in business. Develop strategies for making decisions under uncertainty and handling complex problems. Practice creative problem-solving approaches to enhance …
    £15
  • Certificate in Taking Initiative - CPD Course

    UK Professional Development Academy LTD
    Taking Initiative | CPD Accredited | 100% Online | Self-Paced Study | 24/7 Tutor Support
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...action-oriented in professional environments. Taking initiative is an important workplace skill that can help individuals recognise opportunities, solve problems, make informed decisions, and contribute positively to organisational goals. This Taking Initiative course explores practical strategies …
    £15
  • Level 3 Hotel Receptionist - Course

    Skills Boost
    Special Offer | Free PDF Certificate | 24/7 Tutor Support | 100% Pass Rate | Money Back Guarantee | Lifetime Access
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...you will receive a Certificate of Achievement. This certificate is issued as a PDF and is completely free of charge. Purchasing for Your Employee You can easily purchase the Level 3 Hotel Receptionist course for an employee or colleague. Simply add the course to your basket and, during …
    Save 21%
    £15 £19
  • Conflict Management, Communication Skills & Employment Law

    Study Hunt
    3 Courses Bundle + 3 PDF Certificates > Free MCQ Exam + Retakes | 14 Day Money Back Guarantee | Lifetime Access
    • 11 students
    • Online
    • 6.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...this course, you will explore the causes of conflict, effective communication strategies, negotiation techniques, and collaborative problem-solving methods. Real-world examples and practical scenarios will help you understand how to manage disagreements, reduce workplace tension, …
    £15
  • Conflict Management Level 5 Course

    Skills Boost
    Special Offer | Free PDF Certificate | Money Back Guarantee | Lifetime Access | 100% Pass Rate | 24/7 Tutor Support
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...downloadable PDF and is completely free of charge , allowing you to showcase your skills and professional development. Purchasing for Your Employee You can easily purchase the Conflict Management Level 5 course for a team member or colleague. Simply add the course to your basket and provide …
    £15
  • Leadership Management and Communication Skills Training

    Training Express Ltd
    5 Courses Bundle | CPD Certified | 5 FREE PDF & Hard Copy Certificates | Free Retake Exam
    • 14 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    ...architect of your destiny. Continue with the art of problem-solving, where challenges are not obstacles but opportunities to showcase your ingenuity. Elevate your prowess in communication, personal development, leadership, problem-solving, and life coaching – because leadership is not …
    £35
  • Level 6 Course in Project Management - CPD Course

    UK Professional Development Academy LTD
    Project Management | CPD Accredited | 100% Online | Self-Paced Study | 24/7 Tutor Support
    • Online
    • 9.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...tools to successfully plan, execute, monitor, and complete projects while strengthening leadership, communication, risk management, and problem-solving abilities. Whether you are looking to advance in your current role or pursue a career in project management, this course provides the …
    £15
  • Conflict Management : Conflict Management

    Study Hunt
    FREE 2 Courses as a Gift + PDF Certificate | 100% Pass Rate | Instant Access to Course | Tutor Support
    • Online
    • 9.3 hours · Self-paced
    • Certificate(s) included
    Great service
    ...conflict, different conflict management styles, emotional intelligence, effective communication, negotiation techniques, and collaborative problem-solving. Through engaging lessons and real-world examples, you'll develop the confidence to handle challenging situations calmly and professionally …
    £15
  • Workplace Conflict Management

    Study Hunt
    *Winter Sale* | FREE 2 Courses as a Gift + PDF Certificate | Instant Access to Course | 24/7 Tutor Support
    • Online
    • 5.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...how to assess friction, and how to apply structured conflict resolution methods. In addition, you’ll gain insights into collaborative problem-solving techniques and the vital role of communication in achieving positive outcomes. Learning Outcomes After completing this Workplace Conflict …
    £15
  • Customer Service and Complaints Handling – Single Subject Course

    Inspire London College Ltd
    Customer Complaints Handling | CPD Accredited | 100% Online | Self-Paced Study | 24/7 Tutor Support
    • Online
    • 0.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The in Customer Complaints Handling is designed for individuals looking to develop strong communication, problem-solving, and customer care skills in a professional environment. The course provides practical knowledge of Complaint Resolution and Complaint Management, …
    £15
  • Conflict Management - Level 3

    Learn Demy
    FREE PDF Certificate & 24/7 Expert Support | No Hidden Fees | Lifetime Access | 14 Day Money Back Guarantee
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Collaborative Problem Solving Seeking an Elegant Solution Module 1 Conflict Prevention and Control Module 2 Handling the Emotional Components of Conflict Module 4 Three Essentials for Effective Communication Gift Course: Employment Law ASSESSMENT Module 3 Collaborative Problem Solving Seeking …
    £15
  • Communication Skills for Sales Representatives: Persuasion, Pitching & Customer Handling

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Lifetime Access
    • Online
    • 0.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Sometimes, things go wrong. That’s why the course also teaches you how to solve problems calmly, handle customer complaints, and keep expectations clear. You’ll learn how to talk with unhappy customers and turn problems into positive outcomes. You’ll also understand how to stay polite, professional …
    Save 21%
    £15 £19
  • Conflict Management - Level 3 Course

    Skills Boost
    Special Offer | Free PDF Certificate | 100% Pass Rate | Lifetime Access | Money Back Guarantee | 24/7 Tutor Support
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...The Level 3 Conflict Management explores key concepts such as conflict theory, communication strategies, negotiation, mediation, and problem-solving techniques. You’ll learn how to identify sources of conflict, assess situations impartially, and apply practical resolution methods to …
    £15
  • Construction Site Management Training

    School of Health Care
    Free PDF Certificate | 24/7 Live Support | Lifetime Access | No Hidden Fee | Free Retake Exam
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...coordinating construction work. The course also introduces construction site safety, risk assessment, risk management, and workplace problem-solving to help learners understand common responsibilities within a construction environment. You will also develop knowledge of communication …
    £15
  • EBMA Level 5 Advanced Diploma in Business Administration (240 credits)

    Severn Business College Ltd
    £2370 via SBC | Awarded by EBMA | 100% Online | Tutor Support | Moodle Learning Platform
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    • Tutor support
    ...includes application fees plus course fees plus awarding body fees), if the learner purchase via reed website; (2) discount price £2370 or £100+£200X12 , may be applicable, if the learner purchase via SBC website. The EBMA Level 5 Advanced Diploma in Business Administration …
    £3,420
  • Certificate in Negotiation Skills - CPD Course

    UK Professional Development Academy LTD
    Negotiation Skills | CPD Accredited | 100% Online | Self-Paced Study | 24/7 Tutor Support
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...from the date of enrolment, providing flexibility to complete the course. CERTIFICATION Upon successfully passing the course, learners can purchase a CPD Accredited Certificate of Completion in PDF or hard-copy format. PDF Certificate: £29 UK Hardcopy Certificate: £40 + £9 …
    £15
  • Qualifi Level 7 Diploma in Executive Management (120 credits)

    Severn Business College Ltd
    £1580 via SBC | Ofqual Regulated | 100% Online | Tutor Support | Moodle Learning Platform
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    ...includes application fees plus course fees plus awarding body fees), if the learner purchase via reed website; (2) discount price £1580 or £100+£173X9 , may be applicable, if the learner purchase via SBC website. The Qualifi Level 7 Diploma in Executive Management has been …
    £2,232
  • Customer Service Helpdesk & Technical Support

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • 74 students
    • Online
    • 5.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...complaints and issues effectively. Form this Service Helpdesk & Technical Support course, you will also learn how to troubleshoot and solve technical problems and communicate with customers clearly and professionally. So, enrol on this Service Helpdesk & Technical Support course and …
    £15
  • Customer Service (Level 2 & 3) with Communication Skills + Conflict Management

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | * | Instant Access | 14 Day Money Back Guarantee
    • 139 students
    • Online
    • 8.9 hours · Self-paced
    • Certificate(s) included
    Great service
    Highly rated
    ...also receive access to additional gift courses from Training Edge, with login details sent directly to your email. Team Purchase Option You can easily purchase this course for colleagues or team members by adding the course to your basket and entering their details during checkout …
    £19
  • Conflict Resolution and Negotiation Skills for Managers

    Training Express Ltd
    Updated 2026 | 40 Modules Instructor Lead Video Classes | FREE PDF & Hard Copy Certificate | Lifetime Access
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Transformation Module 15: Applying the Four-Step Resolution Process Module 16: Problem-Solving Techniques for Groups Module 17: Stages of Collaborative Decision-Making Module 18: Overcoming Barriers in Team Problem Solving Module 19: Advantages of Joint Conflict Resolution Module 20: Communication …
    £15
  • Anger Management and Dealing with Difficult People

    Expert Tutor
    Free PDF Certificate | Instant Course Access | Free MCQ Exam & Unlimited Retake | Lifetime Access
    • Online
    • 3.7 hours · Self-paced
    • Certificate(s) included
    ...available for team and business purchases. Simply add the course to your basket, enter the learner's details during checkout, and include a personalised message if you would like to purchase it for a colleague or team member. Refund Policy Your purchase is covered by our 14-day refund …
    £19

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