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Decision Making and Problem-Solving Skills for Managers
Training Express Ltd

Updated 2025 | 50 Modules Instructor Lead Video Classes | FREE CPD Certificate | 10 CPD Points | Lifetime Access

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
3.3 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Hard copy certificate - Free
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

As the instructor of Decision Making and Problem-Solving Skills for Managers, this course designed to help managers like you tackle complex challenges with confidence and clarity. In today’s fast-paced work environment, every decision carries weight. In this course, I’ll guide you through essential decision-making models, structured problem-solving techniques, and creative thinking tools that can help you take decisive, well-informed action.

We’ll begin with the basics—understanding the psychology behind how decisions are made—and then progress through rational approaches, intuitive thinking, group decision-making, and risk-based strategies. I’ll also introduce you to practical tools like decision trees, SWOT analysis, and cost-benefit analysis, showing you how to apply them in real-world contexts. Whether you’re facing a team dilemma, a budget decision, or a high-pressure crisis, this course gives you a toolkit you can rely on.

By the end of the course, you'll be equipped to analyse problems thoroughly, make sound strategic choices, and continuously improve your approach to leadership decisions.

Learning Outcomes

  • Understand decision-making models including rational, intuitive, and incremental approaches.
  • Apply SWOT and cost-benefit analysis in business decision making.
  • Use decision trees and expected value analysis effectively.
  • Develop creative problem-solving techniques for workplace challenges.
  • Improve group decision making through structured steps and collaboration.
  • Integrate risk management into strategic and crisis decision making.

Key Features :

  • Accredited by CPD
  • Top-notch video lessons
  • Instant e-certificate
  • Entirely online, interactive course with audio voiceover
  • Self-paced learning and laptop, tablet, and smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Certificates

Hard copy certificate

Hard copy certificate - Included

Once you’ve successfully completed your course, you will immediately be sent a FREE digital certificate.

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
54
lectures
3h 18m
total
    • 1: 1._Module_1_Decision_making_and_Problem_solving.mp4_edited__HD 720p_LOW_FR30 Preview 03:57
    • 2: 2.1.1_Problem_solving_skills_edited__HD 720p_LOW_FR30 10:45
    • 3: 3.Module_2_Understanding_decision_making_model_edited__HD 720p_LOW_FR30 02:23
    • 4: 4.2.1_Rational_decision_making_model_edited__HD 720p_LOW_FR30 01:23
    • 5: 5.2.2_Bounded_Rationality_Model_edited__HD 720p_LOW_FR30 00:58
    • 6: 6.2.3_Intuitive_decision_making_model_edited__HD 720p_LOW_FR30 01:22
    • 7: 7.2.4_Incremental_decision_model_edited__HD 720p_LOW_FR30(1) 02:08
    • 8: 7.2.4_Incremental_decision_model_edited__HD 720p_LOW_FR30 02:08
    • 9: 8.Module_3_Factors_influencing_decision_making_edited__HD 720p_LOW_FR30 04:11
    • 10: 9.3.1_External_factors_edited__HD 720p_LOW_FR30 04:22
    • 11: 10._Module_4_Problem_solving_techniques_edited__HD 720p_LOW_FR30 22:31
    • 12: 11.Module_5_Analytical_decision_making_edited__HD 720p_LOW_FR30 01:23
    • 13: 12.5.1_Elements_of_analytical_decision_making_edited__HD 720p_LOW_FR30 02:43
    • 14: 13.5.2_Steps_in_analytical_decision_making_edited__HD 720p_LOW_FR30 04:52
    • 15: 14.5.3_Benefits_of_analytical_decision_making_edited__HD 720p_LOW_FR30 02:51
    • 16: 15.5.4_Decision_trees_edited__HD 720p_LOW_FR30 03:25
    • 17: 16.5.5_Steps_in_constructing_decision_trees_edited__HD 720p_LOW_FR30 04:15
    • 18: 17.5.6_Expected_value_analysis_edited__HD 720p_LOW_FR30 03:08
    • 19: 18.5.7_Cost_benefit_analysis_and_its_components_edited__HD 720p_LOW_FR30 03:17
    • 20: 19.5.8_Steps_in_conducting_cost_benefit_analysis_edited__HD 720p_LOW_FR30 05:47
    • 21: 20.5.9_SWOT_analysis_edited__HD 720p_LOW_FR30 03:43
    • 22: 21.5.10_Steps_in_conducting_SWOT_analysis_edited__HD 720p_LOW_FR30 03:55
    • 23: 22.5.11_Application_of_SWOT_analysis_edited__HD 720p_LOW_FR30 01:50
    • 24: 23.Module_6_Creative_problem_solving_edited__HD 720p_LOW_FR30 01:04
    • 25: 24.6.1_Elements_of_creative_problem_solving_edited__HD 720p_LOW_FR30 03:00
    • 26: 25.6.2_Steps_in_creative_problem_solving_edited__HD 720p_LOW_FR30 03:14
    • 27: 26.6.3_Techniques_for_creative_problem_solving_edited__HD 720p_LOW_FR30 01:58
    • 28: 27.6.4_Benefits_of_creative_problem_solving_edited__HD 720p_LOW_FR30 04:46
    • 29: 28.Module_7_Group_decision_making_edited__HD 720p_LOW_FR30 01:31
    • 30: 29.7.1_Elements_of_group_decision_making_edited__HD 720p_LOW_FR30 03:05
    • 31: 30.7.2_Steps_in_group_decision_making_edited__HD 720p_LOW_FR30 05:37
    • 32: 31.7.3_Benefits_of_group_decision_making_edited__HD 720p_LOW_FR30 02:18
    • 33: 32._Module_8_Decision_implementation_and_evaluation_edited__HD 720p_LOW_FR30 06:46
    • 34: 33.8.1_Benefits_of_group_decision_making_edited__HD 720p_LOW_FR30 02:32
    • 35: 34.Module_9_Risk_management_and_decision_making_edited__HD 720p_LOW_FR30 04:57
    • 36: 35.9.1_Benefits_of_integrating_risk_management_with_decision_making_edited__HD 7 03:38
    • 37: 36.Module_10_Strategic_decision_making_edited__HD 720p_LOW_FR30 02:40
    • 38: 37.10.1_Key_components_of_strategic_decision_making_edited__HD 720p_LOW_FR30 02:22
    • 39: 38.10.2_Factors_influencing_strategic_decision_making_edited__HD 720p_LOW_FR30 02:48
    • 40: 39.10.3_Examples_of_strategic_decision_making_edited__HD 720p_LOW_FR30 02:53
    • 41: 40.10.4_Personal_decision_making_edited__HD 720p_LOW_FR30 02:36
    • 42: 41.10.5_Key_components_of_personal_decision_making_edited__HD 720p_LOW_FR30 04:09
    • 43: 42.10.6_Factors_influencing_personal_decision_making_edited__HD 720p_LOW_FR30 03:23
    • 44: 43.10.7_Examples_of_personal_decision_making_edited__HD 720p_LOW_FR30 02:55
    • 45: 44.10.8_Crisis_management_edited__HD 720p_LOW_FR30 02:24
    • 46: 45.10.9_Crisis_management_process_edited__HD 720p_LOW_FR30 03:14
    • 47: 46.10.10_Key_principles_of_decision_making_in_crisis_management_edited__HD 720p_ 02:40
    • 48: 47.10.11_Examples_of_decision_making_in_crisis_management.mp4_edited__HD 720p_LO 02:52
    • 49: 48.Module_11_Case_studies_and_real_world_application_edited__HD 720p_LOW_FR30 09:45
    • 50: 49.11.1_Benefits_of_the_case_studies_and_real_world_application_in_decision_maki 02:41
    • 51: 50.Module_12_Reflection_and_continuous_improvement_edited__HD 720p_LOW_FR30 04:16
    • 52: 51.12.1_Benefits_of_reflection_and_continuous_improvement_in_decision_making_edi 02:13
    • 53: Leave a Review 01:00
    • 54: CPD Certificate 01:00

Course media

Description

Decision Making and Problem-Solving Skills for Managers is a comprehensive training programme designed to develop analytical, strategic, and creative thinking in management roles. Spanning 50 expertly structured modules, this course explores decision-making frameworks, problem-solving models, risk analysis, and strategic planning. You’ll explore both logical and intuitive approaches, dive into tools like decision trees and SWOT analysis, and learn how group dynamics, creativity, and crisis situations shape the way decisions are made in real life. This course is built to strengthen your confidence, reduce uncertainty, and help you lead with clarity—whether managing projects, people, or performance outcomes.

Course Curriculum:

  • Module 01. Introduction to Decision Making and Problem Solving
  • Module 02, Essential Problem Solving Skills
  • Module 03. Overview of Decision Making Models
  • Module 04. Rational and Logical Approaches
  • Module 05. Limits of Rationality in Decision Making
  • Module 06. Intuition in Decision Making
  • Module 07. Gradual and Adaptive Approaches
  • Module 08. Key Influencers in Decision Making
  • Module 09. External and Environmental Influences
  • Module 10. Core Problem Solving Methodologies
  • Module 11. Analytical Thinking in Decision Making
  • Module 12. Components of Analytical Decision Making
  • Module 13. Structured Analytical Processes
  • Module 14. How Analytical Thinking Enhances Outcomes
  • Module 15. Introduction to Decision Trees
  • Module 16. Building and Interpreting Decision Trees
  • Module 17. Using Expected Value for Decision Analysis
  • Module 18. Understanding Cost-Benefit Analysis
  • Module 19. Applying Cost-Benefit Analysis in Practice
  • Module 20. SWOT Analysis for Decision Making
  • Module 21. Conducting and Interpreting SWOT
  • Module 22. Real-Life Uses of SWOT Analysis
  • Module 23. Creative Approaches to Problem Solving
  • Module 24. Traits of a Creative Thinker
  • Module 25. Innovation in Action: Problem Solving Steps
  • Module 26. Tools for Unlocking Creativity
  • Module 27. Advantages of Creative Thinking
  • Module 28. Making Decisions as a Group
  • Module 29. Key Elements in Group Dynamics
  • Module 30. Group Decision-Making Processes
  • Module 31. Strengths and Outcomes of Team-Based Decisions
  • Module 32. From Decision to Action
  • Module 33. Measuring Success and Impact
  • Module 34. Integrating Risk into Decision Processes
  • Module 35. How Risk Management Enhances Decisions
  • Module 36. Making Long-Term Strategic Choices
  • Module 37. Frameworks for Strategic Thinking
  • Module 38. Drivers of Strategic Decisions
  • Module 39. Strategic Decisions in Practice
  • Module 40. Personal Decision-Making Frameworks
    Module 41. Individual Factors Affecting Decisions
  • Module 42. Life-Based Examples of Personal Choices
  • Module 43. Managing Decisions in a Crisis
  • Module 44. Steps in Crisis Response
  • Module 45. Best Practices in Emergency Decision Making
  • Module 46. Real-World Crisis Decision Scenarios
  • Module 47. Decision Making in Real-World Case Studies
  • Module 48. Lessons and Insights from Practical Applications
  • Module 49. Cultivating Reflective Thinking
  • Module 50. Building a Habit of Continuous Improvement

Accreditation

All of our courses are fully accredited, including this Decision Making & Problem-Solving Skills Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Decision Making & Problem-Solving Skills.

Certification

Once you’ve successfully completed your Decision Making & Problem-Solving Skills Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Decision Making & Problem-Solving Skills Course certification has no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

  • Managers aiming to improve decision-making at work.
  • Team leaders handling daily business challenges.
  • Supervisors responsible for solving team issues.
  • Coordinators managing group tasks and outcomes.
  • Individuals involved in strategic decision processes.

Career path

  • Business Manager
  • Operations Supervisor
  • Risk Management Officer
  • Team Leader
  • Strategic Planner
  • Crisis Response Coordinator

Questions and answers

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FAQs

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