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  • First Aid Responder for Film, TV & Broadcasters

    Remote First Aid & Pre-hospital Training Ltd
    Face to Face course
    • Classroom - Aberdare
    • 30 hours · Full-time
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    This course is suitable for people aged 18+ who require a higher level of first aid training other than the First aid at work certificate. The First Aid Regulations 1981 & 1982 allows organisations to seek higher levels of first aid training to match their specific needs. Org …
    £700
  • Level 3 Diploma in Personal Training

    LA Training
    Classroom based course with study materials, tutor support and final assessments included.
    • Classroom - Swansea
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The aim of this qualification is to recognise the skills, knowledge and competence required for individuals who wish to progress to a career as a professional Personal Trainer on an employed or self-employed basis. This includes being able to offer one-to-one training, baseli …
    £1,399
    • Classroom - Cardiff
    • 5 days · Full-time
    • Tutor support
    This course lasts for 5 days and will help you to pass the PRINCE2® Foundation and Practitioner exams. The certification is fully BCS-accredited and includes both exams. The PRINCE2® courses for anybody looking to be involved in project management. Passing the PRINCE2 Foundatio …
    Enquire for pricing
  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Advanced Negotiation Skills - Overview This is an advanced session. It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You w …
    £468
  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Advanced Telephone Prospecting - Overview This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked to bring pre …
    £468
  • Appraisee Training Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Appraisee Training - Overview This course encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well and how to ask for the support they need in order to maximise their contribution. This Appraisee Training cou …
    £576
  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Appraising Performance Effectively - Overview This course suits anybody that manages other people and needs to understand how to get the most out of them. It will provide a clear process of how to improve performance management, firstly by understanding the real business bene …
    £576
  • Assertiveness & Building Personal Confidence

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Assertiveness & Building Personal Confidence - Overview Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving asserti …
    £576
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Body Language - The Hidden Secret of Communicating Successfully - Overview Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other peop …
    £576
  • Coaching and Mentoring

    Practical Training for Professionals
    • 112 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because they are an excellent way of developing both skills and particularly a positive attitude towards work. Successful coaches and mentors recognis …
    £576
  • Coaching Skills for Managers

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Coaching Skills - Overview This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This coaching skills training course is availabl …
    £576
  • Communication Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communic …
    £576
  • Creative Problem Solving

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Creative Problem Solving - Overview This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach, we are better able to breakdown the problem into manageable chunks. Case studies are u …
    £576
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £576
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516
  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delega …
    £516
    • Classroom - Bristol
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor to real prospects of the companies attending, in many cases this will result in genuine leads! Delegates will also improve t …
    £220
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you ever waste time through overreacting? If your answers leave you wanting to change your behaviour, come along and find out how to do somethin …
    £576
  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Brand Building with the Public - Overview This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public co …
    £516
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    Connecting and Communicating - Half Day (am) - Overview This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barriers and how to deal with them. You will also receive specific feedback on your c …
    £228
  • Succession Planning Masterclass

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    This full-day course takes delegates through the process required to develop a realistic succession plan to enable the business to deliver results consistently, even when key staff leave. A realistic succession plan will identify who is capable of being an “emergency stand in” …
    £576
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Bristol
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

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