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Intermediate Customer service courses

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  • Linux Fundamentals for Beginners - CPD Accredited

    Skill Up
    40 Exclusive Topics | Free PDF Certificate | Updated course materials | 24/7 Learner Support | Lifetime Access
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***Linux Fundamentals for Beginners – Explore the core concepts of Linux, from installation to basic commands, and build a strong foundation for mastering Linux systems.*** In a world increasingly driven by technology, understanding the backbone of most modern systems is a vital …
    £21

  • Linux Training Courses

    Apex Learning
    Flash Sale On | 14 in 1 Exclusive Bundle | 190 CPD Points | Gifts: Hardcopy + PDF Certificate - Worth £160
    • Online
    • 166 hours · Self-paced
    • Certificate(s) included
    • 190 CPD points
    • Tutor support
    Great service
    Trending
    Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Linux is the number ONE operating system in the Corporate world. Linux is a popular open-source operating system that’s easy to use and highly secure. If you want to start yo …
    £79

  • Tech Support, Troubleshooting, Customer Service & IT Systems for Technical Support Advisor

    Janets
    Black Friday SALE! Double the Value! 30 in 1 Bundle| 300 CPD Points| Free PDF Certificate| 24/7 Support| Lifetime Access
    • Online
    • 220 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...consistency, supports knowledge transfer, and strengthens service desk operations. Apply problem-solving strategies to reduce downtime, handle recurring issues, and support improved service quality within IT support settings. Implement service management principles to maintain ticket accuracy …
    £149

  • Linux Network Administration - CPD Accredited

    Skill Up
    21 Exclusive Topics | Free PDF Certificate | Updated course materials | 24/7 Learner Support | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    ...prioritising efficiency and safety, Linux Network Administration aligns directly with workplace needs across technology services, finance, healthcare, telecommunications and cloud-based sectors. Through structured knowledge and logical planning, Linux Network Administration strengthens …
    £19

  • Service Helpdesk & Technical Support Level 3 Advanced Diploma

    Course Line On Demand
    100% Online | 2025 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...problem-solving. The curriculum also delves into customer relationship management, teaching effective communication strategies, managing difficult customers, and ensuring high customer satisfaction through service level agreements (SLAs). IT service management processes such as incident, change …
    £19

  • Service Helpdesk & Technical Support Advanced Diploma

    StudyHub
    Flash Sale : Up to 98% Off | 15 in 1 Exclusive Bundle |PDF Certificate, Transcript, Student ID & Exam Included
    • Online
    • 177 hours · Self-paced
    • Certificate(s) included
    • 205 CPD points
    • Tutor support
    Great service
    ...after the Service Helpdesk & Technical Support course 24/7 customer support should you encounter any hiccups Unlimited lifetime access to all 15 Service Helpdesk & Technical Support courses Digital Certificate, Transcript and student ID are all included in the Service Helpdesk …
    Save 8%
    £69 £75

  • IT Service Desk Analyst Level 3 Advanced Diploma

    Course Line On Demand
    100% Online | 2025 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...(Windows, macOS, Linux) Lesson-3 Networking essentials Lesson-1 Effective communication skills Lesson-2 Dealing with difficult customers Lesson-1 Overview of IT service desk functions Lesson-2 Responsibilities of a service desk analyst Lesson-31 Importance of customer service in IT support …
    £19

  • CompTIA, IT Technician, Network Security and Cyber Security

    Janets
    New Year Sale! (was 599) | 20-in-1 Package | 200 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support
    • Online
    • 170 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Did you know that the UK’s cybersecurity sector is growing four times faster than the rest of the economy? With cybercrime becoming more sophisticated every day, the demand for skilled professionals in IT, network security, and cybersecurity has never been higher. This is where …
    Save 50%
    £100 £200

  • Building Your Own Computer

    Janets
    FREE PDF Certificate | Audio Visual Learning | Tutor Support | 1 Year Access
    • Online
    • 370 hours · Self-paced
    • Tutor support
    Great service
    ...Boot Priority Order Hardware Monitoring Features Installing Windows 10 System Requirements Installing Linux Installing Linux by USB Stick Installing Linux by CD-ROM Installing Linux by Virtual Machine Module 6: Computer Networking Introduction to Networking Types of Networking LAN (Local …
    £19

  • IT Security: Cyber Security & CompTIA Network+ (AWS, Cisco ASA Firewall) - CPD Certified

    Skill Up
    5 STAR Rated | 22-in-1 CPD Accredited Bundle | 22 Free PDF & A Hardcopy Certificates | Lifetime Access
    • Online
    • 147 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
    • Tutor support
    Great service
    ...all businesses now rely on cloud-based apps to function. Customer Expectations: With businesses emphasising digital customer interactions, 79% of consumers expect responses within 24 hours, spotlighting the role of Service Helpdesk. Ubiquity of Digital Platforms: From AWS to Azure …
    Save 20%
    £119 £150

  • Web Application Secure Programming Diploma: Cyber Security & Ethical Hacking

    NextGen Learning
    Get it all! The 20-Course Diploma Package | Free QLS, 20 CPD Certificates, 2 Case Studies | Full Lifetime Access.
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Practitioner Course 7: Computer Hacking Forensic Investigator Course 8: BlackArch Linux for Hacking and Penetration Testing Course 9: Internet of Things Hacking Course 10: Secure an Ubuntu Linux Server against Hackers Course 11: Building E-Commerce Applications with Express Course …
    £109

  • IT Support Technician Training Fundamentals

    Texlearn Academy
    Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Students also learn how to manage operating systems like Windows, macOS, and Linux, as well as use diagnostic tools to resolve technical problems efficiently. A strong emphasis is placed on customer service, as IT Support Technicians often interact with users to resolve issues. The …
    £19

  • Maters in DevOps Engineer IT Program job ready | Bundle 13 Courses | Live Projects

    Fortray Global Services LTD
    IT Expert Instructor-Led, Flexible learning Weekdays & weekend | IT DevOps Bundle | 15 Tools
    • Online
    • 3 months · Self-paced
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    ...expert in the principles of continuous development and deployment, automation of configuration management, inter-team collaboration and IT service agility, using DevOps tools such as Git, Docker, Jenkins and more. Learning Path (Course Included): Course 1: DevOps Training Course 2: …
    £2,000

  • Cyber Security, Ethical Hacking with Linux Security

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access | 24/7 Tutor Support | Lifetime Access
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    In today's digital age, Cyber Security professionals play a crucial role in protecting information and systems from cyber threats. The UK job market reflects a growing demand for these experts, with an impressive salary range starting from £25,000 to £70,000 annua …
    £250

  • IT Technician Level 1

    Prime Course
    Free PDF Certificate | Updated 2025 | Online Learning | Honest Pricing | Real Support | Join Anytime
    • Online
    • 5.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Tickets Lesson 6.5: Managing Difficult Customers and Escalations Lesson 6.6: Assessment Final Exam Lesson 2.1: Types of Software: Operating Systems vs. Applications Lesson 2.2: Installing and Configuring Operating Systems (Windows, macOS, Linux) Lesson 2.3: Software Installation and …
    £19

  • DevOps Engineer Program - Job Ready Program with Complete Career Guide 2025

    Academy for Health & Fitness
    Month End Sale! (was 2499) Job Ready Program, Job Searching Support, CV & Portfolio Building, Expert Consultation
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Beginners Course 20: Data Engineering with Google BigQuery & Google Cloud Course 21: Shell Scripting Course 22: Linux Shell Scripting Course 23: Bash Scripting, Linux and Shell Programming Course 24: Penetration Testing with OWASP ZAP: Mastery course Course 25: Cyber Security Advanced …
    £449

  • IT Support Technician Training

    StudyHub
    Premium Career Bundle - 12 Webinars | 2 Case Studies | Audio Course | Book Summaries | Future Roadmap
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...common fault domains: hardware, software, and networking. Module 4: Customer Service & Communication – service culture and user success. Define internal and external support customers and build a positive service culture. You’ll create clean documentation and contribute to a knowledge …
    £109

  • IT Technician Level 1

    Course Line On Demand
    100% Online | 2025 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 5.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Support Tickets Lesson 6.5: Managing Difficult Customers and Escalations Lesson 6.6: Assessment Lesson 2.1: Types of Software: Operating Systems vs. Applications Lesson 2.2: Installing and Configuring Operating Systems (Windows, macOS, Linux) Lesson 2.3: Software Installation and Removal …
    £19

  • Remote Technical Support Specialist Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | 25 Free PDF & A Hardcopy Certificate | Free Exam & Tutor Support
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...Deep Learning Neural Networks, and Data Science fundamentals. Broaden your knowledge with training in VMware, AWS Solutions Architecture, Linux Basics, ITIL Foundation, and Cybersecurity Analysis. This bundle also includes courses in Project Management and Computer Workstation Safety …
    £119

  • LINUX - CPD Certified

    StudyHub
    15-in-1 LINUX | File Management, Security and Hardening, Shell Scripting, Kali Linux, Ubuntu Linux Server & many more!
    • Online
    • 170 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
    • Tutor support
    Great service
    Popular
    24 Hour Flash Deal **15-in-1 LINUX Mega Bundle** ►►► LINUX Enrolment Gifts â—„â—„â—„ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access to LINUX **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studyin …
    Save 27%
    £79 £109

  • Cyber Security, CompTIA Security+, Networking & Ethical Hacker Diploma - CPD Accredited

    NextGen Learning
    30 Courses Bundle! CPD Accredited & QLS Endorsed | Free 30 CPD Certificates | Free Exam | Lifetime Access
    • Online
    • 119 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...predictive analytics. SQL Database Basics for Everyone – Teaches database security, structure, and querying. Linux Security and Hardening – Equips learners with skills to secure Linux-based systems and servers. Security Management Diploma – Focuses on policy, risk, and strategic implementation …
    £200

  • Full Stack Web Developer - Job Ready Program + Career Support & Money Back Guarantee

    StudyHub
    Personalised Job Search Assistance, Expertly Crafted CV, Strategic Placement, Consultation Sessions & More
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 1,000 CPD points
    • Tutor support
    Great service
    ...and TPMs Course 29: WebGL 2D/3D Programming and Graphics Rendering Course 30: Bash Scripting, Linux and Shell Programming Masterclass Course 31: C Programming Language for Beginners on Linux Course 32: Flutter & Dart Development Course Course 33: Building a TodoMVC Application in …
    Save 62%
    £449 £1,199

  • Level 5 Computer Networks Security Diploma

    NextGen Learning
    Get it all! The 20-Course Diploma Package | Free QLS, 20 CPD Certificates, 2 Case Studies | Full Lifetime Access.
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...effectively. Course 7: Linux Security and Hardening – Build expertise in protecting open-source frameworks and maintaining reliability. Course 8: Data Center Training Essentials: General Introduction – Learn about infrastructure stability, resource allocation, and service resilience. Course …
    £109

  • Software Engineering with Software Testing Diploma - CPD Accredited

    NextGen Learning
    30 Courses Bundle! CPD Accredited & QLS Endorsed | Free 30 CPD Certificates | Free Exam | Lifetime Access
    • Online
    • 102 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    Great service
    ...WordPress Security Mastery Course 25: Linux Security and Hardening Course 26: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 27: CompTIA Network+ Certification (N10-007) Course 28: CompTIA PenTest+ (Ethical Hacking) Course 29: Amazon Web Services (AWS) Course 30: Start Your Career …
    £209

  • IT Support Technician and Technical Support Helpdesk Fundamentals

    StudyHub
    Summer Sale : Up to 98% Off > 15 Career-Oriented Courses > Free Gifts > Free CPD Certified PDF Certificate > Free Exams
    • Online
    • 173 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
    • Tutor support
    Great service
    ...Skills & Responsibilities of a IT Support Technician Microsoft Windows Desktop (Win10) and Server LINUX (desirable) Active Directory SCCM PC build and fault-finding/ fixing IT service desk experience Office/M365 support and use experience RSA MFA, MDM/MAM (e.g., MS Intune or Mobile …
    £75

  • Network Administrator Diploma - CPD Certified

    StudyHub
    CPD Certified | 33-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 330 CPD points
    • Tutor support
    Great service
    ...(Ethical Hacking) course Web Application Penetration Testing Data Protection and Data Security (GDPR) Training Certification Bash Scripting, Linux and Shell Programming Data Protection (GDPR) Practitioner CompTIA Healthcare IT Technician CompTIA ITF+ (FCO-U61) Information Governance and …
    £209

  • CompTIA : CompTIA A+

    IT Certify
    CompTIA A+ 220-1101 and 220-1102 new CompTIA A + course and exam
    • 12 enquiries
    • Online
    • 38 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Technician IT Support Technician IT Support Administrator Computer Support Specialist Computer Support Administrator Service Desk Technician Service Desk Support IT Customer Support …
    £699

  • Comptia A+ Core 1 and Core 2

    IT Certify
    Comptia A+ core 1 220-1101 and Comptia A+ core 2 220-1102
    • 22 enquiries
    • Online
    • 38 hours · Self-paced
    • Professional certification
    Great service
    ...Technician IT Support Technician IT Support Administrator Computer Support Specialist Computer Support Administrator Service Desk Technician Service Desk Support IT Customer Support …
    £199

  • Support Engineer - Job Ready Programme with Interview & Career Support

    NextGen Learning
    Expert guidance on CVs, LinkedIn, Applications, Interview Support, UK Recruiter Connections & Access to 3000+ Courses
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Training for Everyone âž½ Course 15 : Functional Skills IT âž½ Course 16 : Bash Scripting, Linux and Shell Programming âž½ Course 17 : AZ-104: Microsoft Azure Administrator âž½ Course 18 : Amazon Web Services (AWS) âž½ Course 19 : Python from Scratch âž½ Course 20 : Learn Azure AD PowerShell for …
    £449

  • Ethical Hacking - Beginner to Advanced

    Knowledge Door
    QLS Level 5 Diploma | Learn the Latest Skills |CPD UK & IPHM Accredited |Free PDF & Hardcopy Certificate |Video Training
    • 39 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 28 CPD points
    • Tutor support
    Great service
    ...Beginner to Advanced course. Introduction and Installation Introduction to the course VirtualBox installation Kali Linux installation Enabling full-screen Basic Linux Commands Basic commands part 1 Basic commands part 2 Basic commands part 3 Creating a Secure Hacking Environment …
    £19
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business and KYC. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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