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CRM courses

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  • Level 5 Diploma in Health and Social Care Certificate with Healthcare & Safeguarding

    NextGen Learning
    16 Endorsed Topics! | CPD Accredited Diploma | Free Course & Certificate | Instant & Lifetime Access | 24/7 Support
    • 673 students
    • Online
    • 4.9 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated on: January 2026] Health and Social Care Certificate with Healthcare & Safeguarding Course - All in a Single Purchase. Almost 1.5 million individuals are employed in the UK's health and social care industry, and that number is rising. By 2035, the number of individua …
    Save 9%
    £19 £21

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 416 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    ...Your Path through an Action Plan Module 01: Overview of Customer Relationship Management (CRM) Module 02: Basics of CRM Module 03: CRM Strategies & Approaches Module 04: Interpreting Data within CRM Module 05: Understanding CRM Databases Module 06: Enhancing Customer Connections & …
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    £19 £21

  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    Winter Sale: 7 Course (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 23 students
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Included in this Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business Bundle: Course 01: Level 2 & 3 Diploma in Customer Service Course 02: KYC and Customer Due Diligence Course 03: CRM – Customer Relationship Management Course 04: B2B Customer Service and Business …
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    £19 £19.50

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 - CPD Certified

    School of Health Care
    Winter Sale | 2 Travel Course Bundle | 5 Free Courses + PDF Certificate | Lifetime Access | 24/7 Expert Support
    • 170 students
    • Online
    • 5.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Customer Service Level 2 Course 02: CRM (Customer Relationship Management) Course 03: Hotel Management Course 04: Time Management Course 05: Hospitality Management [ Note: Free PDF certificate as soon as completing Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 …
    £19

  • Level 1 Award in an Introduction to Customer Service

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...from handling enquiries to resolving complaints while maintaining brand reputation. Module 11: Introduction to Customer Relationship Management (CRM) Understand how CRM systems improve customer service by tracking interactions, personalising support, and building stronger customer …
    £109

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    Winter Sale: 11 Course (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 117 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...including call handling, voice modulation, and effective problem-solving over the phone. Module 07: CRM (Customer Relationship Management) Understand the principles and practical applications of CRM systems for managing customer data, improving relationships, and personalizing service delivery …
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    £19 £19.50

  • Level 7 NVQ Strategic Management and Leadership

    Get Me Trained
    All Inclusive|OFQUAL Regulated|Online|Tutor support
    • Online
    • 9 months · Self-paced
    • Regulated qualification
    • Tutor support
    ...Leadership: The ProQual Level 7 NVQ Diploma in Strategic Management and Leadership Are you an accomplished manager ready to ascend to the highest echelons of leadership, shaping organisational strategy and driving transformative change? The ProQual Level 7 NVQ Diploma in Strategic Management …
    £499.99

  • Level 4 Diploma in Information, Advice And Guidance (IAG)

    Training Express Ltd
    CPD Accredited | QLS Endorsed | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • 38 students
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Popular
    ...a professional qualification, please check: Level 2 Certificate in Information Advice or Guidance (RQF) Level 3 NVQ Certificate in Advice and Guidance (RQF) Level 4 NVQ Diploma in Advice and Guidance (RQF) Learners do not require any prior qualifications to enrol on this Diploma …
    Save 16%
    £25 £30

  • Customer Service Diploma (CPD) with Complete Career Guide 2025

    Training Express Ltd
    Instructor-Led Training | 29 Courses Bundle | 29 Free PDF & Hardcopy Certificates | 290 CPD Points | Lifetime Access
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    Great service
    ...Career Guide is your gateway to success . This course takes you through every aspect of customer interaction—from mastering Customer Relationship Management (CRM) to improving your communication and public speaking skills. You’ll also explore areas like Retail Customer Service, Cross-Cultural …
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    £100 £120

  • Level 2 Certificate in Customer Service

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...service benchmarks, ensuring consistency and professionalism across every interaction. Module 07: CRM Systems and Data Management Get hands-on with Customer Relationship Management (CRM) systems to record, manage, and analyse customer data effectively. Module 08: Professional Email …
    £109

  • Level 1 Certificate in Customer Service

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...enhances credibility and enables you to answer customer queries effectively. Module 08: Using CRM and Handling Enquiries Gain hands-on insight into Customer Relationship Management (CRM) systems and best practices for tracking customer interactions. Module 09: Social Media Interaction …
    £109

  • Diploma in Customer Service Level 2 & 3

    IOMH
    6-in-1 Career Bundle! Blended Learning Solution | 65 CPD Point | FREE PDF Certificate | Quick, Easy, Affordable Training
    • Online
    • 35 hours · Self-paced
    • 65 CPD points
    • Tutor support
    Great service
    ...Customer Service Manager ➥ Course 02: Customer Service Fraud Officer ➥ Course 03: Office Skills ➥ Course 04: Diploma in Customer Relationship Management (CRM) ➥ Course 05: KYC - Know Your Customer ➥ Course 06: Minute Taking This Diploma in Customer Service Level 2 & 3has several …
    £21

  • Customer Service Diploma (Level 2 & 3) & Business Sales and Marketing - CPD Certified

    NextGen Learning
    6 Courses Bundle! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 206 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Customer Service Manager Customer Service Assistant Corporate Communications Specialist Sales Assistant Sales Account Manager Customer Relationship Management (CRM) Executive Business Development Representative Module 01: Who We Are and What We Do Module 05: In-Person Customer Service …
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    £19 £21

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Training Edge
    11 Courses Bundle (127+ Premium Topics) | CPD Certified | Free Certificate | 24/7 Tutor Support | Lifetime Access
    • Online
    • 22.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Management Module 1: Basic Concepts of Business Management Module 2: Basics of Human Resource Management Module 3: Basics of Customer Relationship Management Module 4: Basics of Performance Management Module 5: Basics of Risk Management ⇒ Course 07: Level 3 Business Administration …
    £19

  • Level 2 & Level 3 Diploma in Customer Service, Communication Skills & Conflict Management

    Apex Learning
    Updated: January 2026 | 11-in-1 Bundle | 110 CPD Points| Free Hardcopy & PDF Certificate| Lifetime Access| Tutor Support
    • Online
    • 48 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...Customer Service ⇒ Course 05: Customer Service for Hospitality ⇒ Course 06: Patient Customer Service Training ⇒ Course 07: Customer Relationship Management ⇒ Course 08: Sales: Psychology of Customers ⇒ Course 09: Certificate in Know Your Customer & Customer Due Diligence ⇒ …
    £49

  • Level 4 Diploma in Hospitality and Tourism Management

    Royal Open College
    Winter Flash Sale! 20 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...the management of travel agencies and tour operations, including itinerary planning, booking systems, pricing strategies, and customer relationship management. Module 05: Transport and Logistics in Tourism Understand the critical role of transport systems and logistics in tourism development …
    £109
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, Business Marketing and Sales and Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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