Handling Complaints Effectively
Inovra Group Ltd
On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
- Onsite
- 1 day · Full-time
- Tutor support
This one day course will help front-line staff to deal with complaints in a straight forward and effective way. Our approach takes attendees through a number of activities to suit all learning styles and to ensure that the lessons learned stick long after the course is over.