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Management courses (Manager training)

Management can be tough, so it's important to make sure you have all the tools at your disposal to deal with any management situation. Brush up on your skills with our tailored management courses, including courses on business management and project management.

So whether you want to get to grips with event management or master the subtleties of site management, we'll make sure you learn skills that won't just help you manage they'll help you thrive. And if like many you don't feel like a natural leader, our leadership management courses can equip you with everything you need to manage with confidence and authority.

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  • ONLINE Customer Service Fundamentals

    Hodos Training
    Virtual course to help you learn the principles of customer service. Material, trainer support and final test included
    • Online
    • 3 hours · Part-time
    • Tutor support
    ...satisfaction. ONLINE Customer Service Fundamentals The objective of this customer service course is to help you develop the essential customer service skills necessary to deliver an outstanding customer service experience to every customer. This customer service course will teach you …
    £630
  • Customer Service Fundamentals

    Hodos Training
    Classroom course to help you learn the principles of customer service. Material, trainer support and final test included
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    ...for more than just satisfaction. Customer Service Fundamentals The objective of this customer service course is to help you develop the essential customer service skills necessary to deliver an outstanding customer service experience to every customer. The course will teach you how …
    £760
  • IWFM Level 3 Award in Facilities Management

    The Business School
    Online learning with assignments and full expert tutor support leading to professional qualification.
    • 334 enquiries
    • Online
    • 110 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...career in Facilities Management? Are you ready to enter your first management learning in Facilities Management and gain a valued qualification? The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace …
    £559
  • Managing Customer Excellence

    TPT Consultancy & Training Ltd
    Virtual Instructor Led Training with CQI/IRCA certification.
    • Online
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    Great service
    ...Recommended prior knowledge: FD105 Introduction to Product and Service Management This course is aimed at those managing customer excellence and the development of performance measures supporting customer and stakeholder needs. There are no formal prerequisites, but there …
    £900
  • Managing Customer Excellence eCourse - CQI/IRCA Professional Qualification

    TPT Consultancy & Training Ltd
    Online self study course with CQI/IRCA certification.
    • Online
    • 24 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    ...aimed at those managing customer excellence and the development of performance measures supporting customer and stakeholder needs. There are no formal prerequisites, but there is recommended prior knowledge, Introduction to Product and Service Management. …
    £900
  • Managing Difficult And Demanding Customers

    Watson Martin
    In-company online or on site course with study materials and tutor support
    • 11 enquiries
    • Online
    • 1 day · Full-time
    • Tutor support
    ...for dealing with unacceptable behaviour Our Managing Difficult And Demanding Customers course is for anyone who has to maintain professional customer service when dealing with difficult customers, either face-to-face or on the phone. …
    Enquire for pricing
  • Airport Customer Service Agent Distance Learning Course - Platinum Level Course

    Exodus Training and Recruitment
    Industry experts | Professional Course | GDS Training | Amadeus Training
    • Online
    • 220 hours · Self-paced
    • Tutor support
    ...The Airport Customer Service Professional course can provide candidates with a wealth of career options: Airport Customer Service Agent Airport Passenger Service Agent Airport Information Desk Passenger Service Assistance Passenger Ambassador Customer Service Host Meet & …
    £695
  • Customer Service Level 3 Regulated with Communication Training

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 372 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...programme higher level apprenticeships CPD Courses in this bundle are: Workplace Confidentiality Performance Management Dealing with Conflict at Work Line Management Talent Management Level 3 This course bundle is designed to help nursing students develop essential skills and knowledge …
    £699
  • Customer Service Level 3 Ofqual Regulated and Startup Plan Diploma

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 375 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...programme higher level apprenticeships CPD Courses in this bundle are: Workplace Confidentiality Performance Management Dealing with Conflict at Work Line Management Talent Management Level 3 This course bundle is designed to help nursing students develop essential skills and knowledge …
    £699
  • Account Management Skills

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for …
    £780
  • Level 7 Diploma in Health and Social Care Management

    London College of Professional Studies
    Gov Ofqual approved , Specially design for Health care manager , CQC approved ,only assignment based
    • 519 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    ...in Health and Social Care Management qualification is to develop learners’ understanding of policy, management theory and practice in health and social care. It provides learners with an opportunity to engage with the challenges facing professionals, service users and policy makers …
    Save 23%
    £1,000 £1,300
  • CMI Level 6 Award in Professional Management And Leadership Practice

    School of Business & Technology London
    Online learning | Self Paced Course | Study Materials |Tutor Support | Flexible Payment Plan | All Inclusive Fees
    • 99 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...such as: ● Senior Manager ● Regional Manager ● Specialist Manager (with expertise in a specific business or technical function such as quality, finance, risk, marketing, sales IT, human resources etc.) ● Director AWARD : The Level 6 Award in Professional Management and Leadership will …
    £586.37
  • NVQ Level 7 Strategic Management and Leadership

    Enhanced Limited
    All Inclusive|OFQUAL Regulated|Online|No Extras
    • 34 enquiries
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...managers, regional management and specialist managers who are accountable to a senior manager or business owner. Our Level 7 Diploma in Strategic Management & Leadership develops your major competencies and skills, enabling you to become an effective strategic manager. Course Units …
    £500
  • Level 5 Diploma in Management and Leadership

    London College of Professional Studies
    `NCFE/CACHE Ofqual approved , study notes,Teacher support , 24/7 portal access, LCPS id Card
    • 22 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...Manage events (6 credits)* Unit 34 Review the quality of customer service (4 credits) Unit 35 Developing sales proposals (5 credits) Unit 36 Prioritising information for sales planning (3 credits) Unit 37 Manage customer service operations (7 credits) Who is it suitable for? This qualification …
    Save 40%
    £900 £1,500
  • Risk Management Techniques

    Practical Training for Professionals
    • 16 enquiries
    • Classroom
    • Part-time
    • 55 CPD points
    ...to support customers, ultimately to deliver outstanding customer service. This Risk Management course is available throughout the UK. CPD Value 5.5 Hours Course Locations Risk Management London Risk Management Manchester Risk Management Nottingham Risk Management Birmingham …
    £576
  • Level 4 Diploma in Logistics and Supply Chain Management

    London College of Professional Studies
    Gov Ofqual approved , Study notes,Teacher support, most welcome for free induction, Based in London
    • 85 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...demand forecasting solution with collaboration Supply sourcing for customer service and availability Multi-site logistics for materials visibility, co-ordination Inventory lifecycle management from procurement to sales Assessments Assignments based only No examinations. Accredited By …
    Save 15%
    £850 £1,000
  • OTHM Level 7 Diploma in Strategic Management and Leadership

    IBIS Consultancy Limited
    Online course with study materials, tutor support and final exam included
    • Online
    • 1 year · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 144 CPD points
    • Tutor support
    ...market. Develop an understanding of the role of innovation in strategic management and how it can drive sustainable growth. Risk Management and Corporate Governance: Delve into the intricacies of risk management and corporate governance to ensure ethical and sustainable business practices …
    £1,000
  • Access to Higher Education Diploma (Business and Management) Ref. 400/1036/3

    Access Courses Online
    Online classroom based course with study materials, tutor support and no exam
    • 11 enquiries
    • Online
    • 9 months · Part-time
    • Regulated qualification
    • Tutor support
    ...Business Management: • Client services manager • Sales representative • Project manager • Office manager • HR manager • Community manager • Business manager • Staff accountant • Logistics manager • Marketing manager • Business consultant • Management analyst …
    £999
  • Level 5 Diploma in Management and Leadership (RQF)

    Enhanced Limited
    Level 5 course with learning materials and tutor support available
    • 89 enquiries
    • Online
    • 237 hours · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...following units: Principles of Management and Leadership Strategic Business Management and Planning Strategic Decision Making Principles of Customer Service Management Quality Management in an Organisation Principles of Innovation and Change Management Successful Business Team Development …
    £500
  • Lean Management Foundations - In house

    Combined Minds Ltd
    On-site course delivery for up to 10 attendees. Virtual course for up to 15. Materials and Tutor support.
    • Onsite
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...supervisory & management skills? Are the processes and workflows efficient and free from time wasted and bottlenecks? Are you feeling under pressure because processes keep failing or communication is inconsistent? Would you really like to take your management skills to the next …
    £1,000
  • Level 5 Diploma in Logistics and Supply Chain Management

    London College of Professional Studies
    Gov Ofqual approved , Study notes,Teacher support, most welcome for free induction, Based in London
    • 72 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...you: Powerful demand forecasting solution with collaboration in manager level. Supply sourcing for customer service and availability Multi-site logistics for materials visibility, co-ordination Inventory lifecycle management from procurement to sales Assessments Assignments based only …
    Save 18%
    £900 £1,100
  • PMP® – Project Management Professional

    IBIS Consultancy Limited
    PMP® – Project Management Professional
    • 47 enquiries
    • Online
    • 40 hours · Part-time
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    ...Project Manager Senior Project Manager Advanced Roles: Program Manager Portfolio Manager Specialized Roles: Agile Project Manager Risk Management Specialist Executive Positions: Director of Project Management Chief Project Officer (CPO) Executive Project Manager Project Management Office …
    £500
  • Level 7 Diploma in Logistics and Supply Chain Management

    London College of Professional Studies
    Othm Ofqual Qualification , No hidden charges , No exams , supervisor support , friendly portal, no hidden charges
    • 288 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    ...environmental footprint management of the value stream, delivering you: Powerful demand forecasting solution with collaboration Supply sourcing for customer service and availability Multi-site logistics for materials visibility, co-ordination Inventory lifecycle management from procurement …
    Save 16%
    £1,000 £1,200
  • Retail Management Level 3

    Learn Now
    On-line course
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Retail Management course will develop your understanding of the wider commercial environment in which retail operates. Students will discover the importance of supply chain and inventory management and learn how to ensure that your team delivers excellent customer service. The role …
    £645
  • Handling Complaints Effectively

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    ...Complaints are a common factor for all businesses. Customers will always demand good value and equally effective service. Complaints can make or break an organisation, particularly now that the internet provides such an easy forum for customers to air their grievances. We need to ensure that …
    £780

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