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Intermediate IT support courses

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  • Problem Solving Skills & Conflict Resolution for Customer Service Advisor

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Problem Solving Skills & Conflict Resolution for Customer Service Advisor Admission Gifts â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Custome …
    £15

  • Problem Solving Skills for Retail Customer Service

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Trending
    Start Learning Today and Boost Your Skills ►►► Problem Solving Skills for Retail Customer Service Admission Gifts â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Handling dissatisfied customers ef …
    £15

  • IT Technical Support Essentials for Service Desks

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...successfully finish the course. This technical support course can support progression into service desk roles, IT support assistant positions, helpdesk coordination, network support assistance, or further study in IT service management and technical support. Building rapport and maintaining professionalism …
    £15

  • IT Support Technician Training

    Kingston Open College
    CPD Accredited Training | Free PDF Certificate Included | Instant & Lifetime Access
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...dashboards. Finally, it aligns IT support with ITIL, enterprise architecture, remote work, AI, and predictive analytics. Aspiring IT support technicians Service desk staff Helpdesk personnel Career changers entering IT Junior IT team members Business staff supporting internal systems You do …
    £15

  • Data Analytics with Power BI, Tableau, Python, Microsoft Excel, Cyber Security & IT

    Career Education
    10 in 1 CPD IQ Accredited Courses | 11 Free PDF Certificates | 119 CPD Points | Updated 2026 | Plus AI & Cloud Computing
    • 712 students
    • Online
    • 16.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...7 - Cloud Data Course 8 - Microsoft Excel Course 9 - IT and Cyber Security Course 10 - Google Looker Studio Why Should You Buy This Data Analytics with Power BI, Tableau, Python, Microsoft Excel, Cyber Security & IT Course? The Data Analyst : Data Analytics Training includes: …
    Save 40%
    £15 £25

  • IT security: IT Support Technician - Level 5 Course ( CPD Certified)

    UK Professional Development Academy LTD
    ITT, Level 5 in IT User for Office | 100% Success Rate | *Free Microsoft Complete Package*
    • 317 students
    • Online
    • 8.2 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    IT Security - Level 5 IT Support Technician IT Support: Service helpdesk and technical support IT Support Technician, Level 5 in IT Support User for Office, IT Support Level 5, CPD Certifdied IT support, This Level 5 in IT Support comes with easy-to-understand e-learning …
    £15

  • IT Support Technician Level 5 Professional Training

    Knowledgera
    Updated 2026*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • New course!
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...completed this IT Support Technician course Lifetime Access for this IT Support Technician course 24/7 Tutor Support will be provided for this IT Support Technician course 14 days money-back guarantee for this IT Support Technician course. We provide IT Support Technician to individuals …
    £23

  • Functional Skills Maths Level 2, Functional Skills English Level 2, Functional Skills IT

    Training Express Ltd
    150+ Topics Included| Free PDF & Hard Copy Certificates | QLS Endorsed & CPD Certified | Updated 2026 | Lifetime Access
    • 810 students
    • Online
    • 18.4 hours · Self-paced
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Skills IT– Level 2 Section 1 - Functional Skills IT - Level 2 Section 2 - Functional Skills IT - Level 2 Section 3 - Functional Skills IT - Level 2 Section 4 - Functional Skills IT - Level 2 Section 5 - Functional Skills IT - Level 2 Section 6 - Functional Skills IT - Level 2 Section …
    Save 28%
    £15 £21

  • Customer Service Training for IT Support Staff

    SkillWise
    Free PDF Certificate | Instant Access | 10 CPD Points | Lifetime Access
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...£25,000–£32,000 IT Support Team Leader – £28,000–£36,000 IT Service Manager – £32,000–£45,000 Building a Service-First Culture in IT Support Understanding Service in IT Support Communication Techniques in IT Support Practical IT Support Service Skills Reading …
    £21

  • IT Fundamentals and Technical Support

    Learning Facility
    PDF Certificate Included | Level 3 Training | CPD IQ Accredited | Lifetime Access
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    Great service
    ...insights into IT support and information management. This IT Fundamentals and Technical Support course requires no formal qualification to start. Graduates of IT Fundamentals and Technical Support can pursue roles such as IT support technician, helpdesk specialist, information management …
    £15.99

  • IT: Training Courses

    Career Education
    Massive Savings !! PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    ...into IT hardware and software integration, IT system optimisation, and the role of IT support in maintaining smooth technology operations. IT concepts such as data management, IT protocols, and IT networking are also covered, providing a rounded understanding of IT fundamentals. By …
    Save 6%
    £15 £15.99

  • IT Support Technician

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...certificate delivery. This IT Support Technician course is open for anyone and ideally for: Individuals aspiring to kickstart a career in IT support. IT enthusiasts seeking to broaden their technical skills. Working professionals looking to transition into IT support roles. Small business …
    Save 39%
    £15 £24.99

  • IT Support Technician and Technical Support Helpdesk Fundamentals

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...behind the screen. Enlist now in the IT Support Technician and Technical Support Helpdesk Fundamentals course and reshape your tomorrow! Venture into the intricate realm of IT, commencing with an enlightening introduction to the role of an IT Support Technician. Delve into the core of …
    Save 39%
    £15 £24.99
  • Reed's Choice

    IT Security Job Guarantee Programme

    IT Career Switch Ltd
    Guaranteed job in IT or 100% of your course fees back
    • 588 enquiries
    • Online
    • 275 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Great service
    Trending
    ...Responsibilities Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems Incident and problem management Provide exceptional Service support to the business Provide solution(s)/work around(s) to incidents and Problems Contribute to polices, processes and …
    £1,499

  • Ultimate IT Technician Training Programme

    My Training Academy
    Get highly valued IT skills that are always in demand - 100% Online.
    • 54 enquiries
    • Online
    • Self-paced
    • Professional certification
    Great service
    ...experiencing problems with their computers. So if you’re looking for a role that combines a passion for IT, with diagnosis and problem solving skills, our IT Technician Career training course bundle is a great choice. Develop and enhance your IT skills with our IT Technician career bundle …
    £395

  • Microsoft Office Skills Training (Microsoft Excel, Word, PowerPoint), IT & Cyber Security

    Career Education
    Premium 6 course Bundle | 7 Free PDF Certificates Included | 35 CPD Points | Video & PDF Modules | Lifetime Access
    • 513 students
    • Online
    • 6.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...updated and adaptable in the field of IT, Network Engineering & Cyber Security. Proven methods for problem-solving and decision-making in IT, Network Engineering & Cyber Security. How to collaborate effectively with peers in the Microsoft, IT & Cyber Security community. Key Features …
    Save 40%
    £15 £25

  • IT Technician Career Bundle

    My Training Academy
    Develop and enhance your IT career with CompTIA Cisco and Microsoft courses
    • 115 enquiries
    • Online
    • Self-paced
    • Professional certification
    Great service
    ...from individuals who are experiencing problems with their computers. So if you’re looking for a role that combines a passion for IT, with diagnosis and problem solving skills, our New to IT training course is a great choice. The IT Technician Career Bundle combines all the courses …
    £395

  • IT Security Beginner to Professional Training

    Knowledgera
    Updated 2026*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • New course!
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...certificate. IT Security IT Security The IT Security Training course is for anyone who wants to develop their professional skills and train for a new job or upskill ready for a promotion. IT Security IT Security You don't need any Requirements for this IT Security course. IT Security The IT …
    £23

  • IT Support Technician

    IT Certify
    Start your IT Support career with our CompTIA award winning job programme
    • Online
    • 140 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Technician Computer Support Specialist IT Technician IT Support Engineer IT Support Analyst Network Administrator Network Technician Network Support Engineer Desktop Support Technician Service Desk Administrator Computer Support Administrator IT Support Technician Helpdesk Manager …
    £799

  • OTHM Level 5 Extended Diploma in Information Technology

    School of Business & Technology London
    Online learning | Self Paced Course | Study Materials |Tutor Support | Flexible Payment Plan | All Inclusive Fees
    • Online
    • 18 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...cybersecurity Apply problem-solving to complex IT scenarios Explore emerging digital technologies and practices The OTHM Level 5 Extended Diploma in Information Technology develops expertise for individuals aiming to progress in the IT field. Focusing on areas such as information systems, …
    Save 63%
    £1,481 £4,112.50

  • OTHM Level 4 Diploma in Information Technology

    School of Business & Technology London
    Online learning | Self Paced Course | Study Materials |Tutor Support | Flexible Payment Plan | All Inclusive Fees
    • 31 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...your expertise in information technology, the OTHM Level 4 Diploma in Information Technology provides the in-depth knowledge and practical skills needed to support and manage IT systems effectively. Designed for individuals aiming to grow their career in IT, this course builds your …
    Save 63%
    £887 £2,462.50

  • OTHM Level 6 Diploma In Information Technology

    School of Business & Technology London
    Online learning | Self Paced Course | Study Materials |Tutor Support | Flexible Payment Plan | All Inclusive Fees
    • 29 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...and cybersecurity Apply problem-solving to complex IT scenarios Explore emerging digital technologies and practices The OTHM Level 6 Diploma in Information Technology develops advanced expertise for individuals aiming to excel in senior or specialist IT roles. Focusing on areas such …
    Save 63%
    £896 £2,487.50

  • IT Support: Service Helpdesk & Technical Support Training - CPD Accredited

    Compliance Central
    CPD Accredited Course | Advanced Study Materials | Free Certificate | 100% Learning Satisfaction | 24/7 Expert Support
    • 13 students
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...of Service Helpdesk & Technical Support and gradually progresses towards advanced topics. Therefore, each lesson of this Service Helpdesk & Technical Support is intuitive and easy to understand. Service Helpdesk & Technical Support Learning Outcomes: Learn how to manage …
    £21

  • OTHM Level 5 Diploma In Information Technology

    School of Business & Technology London
    Online learning | Self Paced Course | Study Materials |Tutor Support | Flexible Payment Plan | All Inclusive Fees
    • 36 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...cybersecurity Apply problem-solving to complex IT scenarios Explore emerging digital technologies and practices The OTHM Level 5 Diploma in Information Technology develops expertise for individuals aiming to progress in the IT field. Focusing on areas such as information systems, software …
    Save 63%
    £887 £2,462.50

  • QUALIFI Level 5 Diploma in Information Technology

    School of Business & Technology London
    Distance/Blended learning |Assignment based Assessments | Self paced course | Study materials available
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...cybersecurity Apply problem-solving to complex IT scenarios Explore emerging digital technologies and practices The QUALIFI Level 5 Diploma in Information Technology develops expertise for individuals aiming to progress in the IT field. Focusing on areas such as information systems, software …
    Save 63%
    £878 £2,437.50

  • Level 3 Cyber Security Training with IT Functional Skills - CPD Certified

    WriteWow Solutions
    2-in-1 Bundle | CPD Certified | Free Certificate | Lifetime Access | Easy Refund | Tutor Support
    • Online
    • 5.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...learn prevention techniques. Gain proficiency in Functional Skills IT to manage technology efficiently. Learn best practices for securing digital systems and networks against cyber attacks. Develop IT problem-solving skills that are essential for workplace success. Enhance your ability …
    Save 21%
    £15 £19

  • IT Service Desk Analyst Essentials

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...successfully finish the course. This IT Service Desk Analyst course can support progression into IT support assistant roles, helpdesk coordination, service desk operations, junior IT service management positions, or further academic study in IT and service management. Lecture 3: Communication …
    £15
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FAQs

Reed Courses advertises a large variety of IT support courses which are delivered by a range of learning providers. The IT support courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a IT support course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for IT support courses, you might also be interested in IT, Service helpdesk & technical support and Cyber Security. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free IT support courses, Reed Courses also has plenty of paid for online IT support courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online IT support courses. Alternatively you'll be able to enrol on an online IT support course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom IT support course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company IT support courses from a variety of learning providers.
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