IT Support Technician

Frozen keyboard? Printer muttering gibberish? Become the tech hero your office craves! "IT Support Technician" equips you to tame tech tantrums, solve digital mysteries, and be the ultimate tech guru you were always meant to be.

This comprehensive CPD QS Accredited IT Support Technician course transforms you from tech novice to troubleshooting ninja. Master the hardware, decode operating systems, and unravel network mysteries. Learn to diagnose and fix common computer woes, navigate the ever-evolving world of virtualisation and cloud computing, and conquer security threats with confidence. Become the bridge between users and their digital worlds, and watch your career trajectory skyrocket.

Learning Outcomes

After completing this IT Support Technician course, you will be able to:

1. Identify and analyse the role of an IT technician in modern workplaces.
2. Demystify essential IT concepts and terminology with ease.
3. Master computer hardware components and their functionalities.
4. Navigate popular operating systems with confidence and troubleshoot issues.
5. Understand networking basics and configure network connections effectively.
6. Implement effective computer security measures to protect sensitive data.
7. Explore the growing trends of virtualisation and cloud computing.
8. Diagnose and resolve common computer hardware and software problems.

• Module 01: IT Technician 04:00

  • 1: IT Technician 04:00

• Module 02: IT Concepts and Terminology 05:00

  • 2: IT Concepts and Terminology 05:00

• Module 03: Computer Hardware 07:00

  • 3: Computer Hardware 07:00

• Module 04: Operating Systems 06:00

  • 4: Operating Systems 06:00

• Module 05: Networking 07:00

  • 5: Networking 07:00

• Module 06: Computer Security 07:00

  • 6: Computer Security 07:00

• Module 07: Virtualisation and Cloud Computing 05:00

  • 7: Virtualisation and Cloud Computing 05:00

• Module 08: Troubleshooting 05:00

  • 8: Troubleshooting 05:00

Imagine the satisfaction of calming a frantic colleague facing a frozen screen, the thrill of unraveling a network glitch, and the pride of knowing you're the tech whisperer everyone relies on. "IT Support Technician", accredited by CPD QS, empowers you to turn these scenarios from fantasy to reality.

This dynamic IT Support Technician course takes you on a guided journey through the fascinating world of IT. You'll delve into the intricate workings of hardware, untangle the intricacies of operating systems, and navigate the ever-shifting landscape of network configurations. We'll demystify the jargon, sharpen your troubleshooting skills, and equip you with the knowledge and confidence to tackle any tech tantrum thrown your way.

Whether you're a career switcher seeking a tech entry point, an existing professional aiming to bolster your skillset, or simply someone who wants to conquer your technological demons, this IT Support Technician course is your gateway to IT mastery. Prepare to become the digital hero you were always meant to be, one keyboard click at a time.

Course Completion Certificate

Once you've completed the IT Support Technician course, you will immediately be sent a free PDF certificate from REED. You can also choose to receive a CPD QS PDF/Hardcopy certificate. Prices for CPD QS certificates are as follows:

• PDF Certificate: £4.99

Email delivery of printable/shareable PDF certificate.

• Hardcopy Certificate: £9.99

Professionally printed certificate delivery.

This IT Support Technician course is open for anyone and ideally for:

• Individuals aspiring to kickstart a career in IT support.
• IT enthusiasts seeking to broaden their technical skills.
• Working professionals looking to transition into IT support roles.
• Small business owners aiming to manage their IT infrastructure independently.
• Students aiming to supplement their education with practical IT expertise.

The “IT Support Technician” course is open to everyone and has no formal entry criteria.

After completing this “IT Support Technician”, you will be open to grabbing opportunities in the following areas:

• IT Support Technician (£22,000 - £28,000)
• Technical Support Specialist (£24,000 - £32,000)
• Network Administrator (£25,000 - £35,000)
• Systems Administrator (£26,000 - £38,000)
• Cloud Support Engineer (£28,000 - £40,000)

Currently there are no Q&As for this course. Be the first to ask a question.

Reed Courses Certificate of Completion

Digital certificate - Included

CPD QS Certificate - PDF

Digital certificate - £4.99

CPD QS Certificate - Hardcopy

Hard copy certificate - £9.99