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IT Support Technician
Nano Training

CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support

Summary

Price
£24.99 inc VAT
Study method
Online, On Demand 
Course format
1 Video and 8 PDFs
Duration
0.8 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Reed Courses Certificate of Completion - Free
  • CPD QS Certificate - PDF - £4.99
  • CPD QS Certificate - Hardcopy - £9.99
Additional info
  • Tutor is available to students
3 students purchased this course

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Overview

Frozen keyboard? Printer muttering gibberish? Become the tech hero your office craves! "IT Support Technician" equips you to tame tech tantrums, solve digital mysteries, and be the ultimate tech guru you were always meant to be.

This comprehensive CPD QS Accredited IT Support Technician course transforms you from tech novice to troubleshooting ninja. Master the hardware, decode operating systems, and unravel network mysteries. Learn to diagnose and fix common computer woes, navigate the ever-evolving world of virtualisation and cloud computing, and conquer security threats with confidence. Become the bridge between users and their digital worlds, and watch your career trajectory skyrocket.

Learning Outcomes

After completing this IT Support Technician course, you will be able to:

  1. Identify and analyse the role of an IT technician in modern workplaces.
  2. Demystify essential IT concepts and terminology with ease.
  3. Master computer hardware components and their functionalities.
  4. Navigate popular operating systems with confidence and troubleshoot issues.
  5. Understand networking basics and configure network connections effectively.
  6. Implement effective computer security measures to protect sensitive data.
  7. Explore the growing trends of virtualisation and cloud computing.
  8. Diagnose and resolve common computer hardware and software problems.

Certificates

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

This course contains

Format: 1 Video and 8 PDFs

Duration: 0h and 47m

Description

Imagine the satisfaction of calming a frantic colleague facing a frozen screen, the thrill of unraveling a network glitch, and the pride of knowing you're the tech whisperer everyone relies on. "IT Support Technician", accredited by CPD QS, empowers you to turn these scenarios from fantasy to reality.

This dynamic IT Support Technician course takes you on a guided journey through the fascinating world of IT. You'll delve into the intricate workings of hardware, untangle the intricacies of operating systems, and navigate the ever-shifting landscape of network configurations. We'll demystify the jargon, sharpen your troubleshooting skills, and equip you with the knowledge and confidence to tackle any tech tantrum thrown your way.

Whether you're a career switcher seeking a tech entry point, an existing professional aiming to bolster your skillset, or simply someone who wants to conquer your technological demons, this IT Support Technician course is your gateway to IT mastery. Prepare to become the digital hero you were always meant to be, one keyboard click at a time.

Course Completion Certificate

Once you've completed the IT Support Technician course, you will immediately be sent a free PDF certificate from REED. You can also choose to receive a CPD QS PDF/Hardcopy certificate. Prices for CPD QS certificates are as follows:

  • PDF Certificate: £4.99

Email delivery of printable/shareable PDF certificate.

  • Hardcopy Certificate: £9.99

Professionally printed certificate delivery.

Who is this course for?

This IT Support Technician course is open for anyone and ideally for:

  • Individuals aspiring to kickstart a career in IT support.
  • IT enthusiasts seeking to broaden their technical skills.
  • Working professionals looking to transition into IT support roles.
  • Small business owners aiming to manage their IT infrastructure independently.
  • Students aiming to supplement their education with practical IT expertise.

Requirements

The “IT Support Technician” course is open to everyone and has no formal entry criteria.

Career path

After completing this “IT Support Technician”, you will be open to grabbing opportunities in the following areas:

  • IT Support Technician (£22,000 - £28,000)
  • Technical Support Specialist (£24,000 - £32,000)
  • Network Administrator (£25,000 - £35,000)
  • Systems Administrator (£26,000 - £38,000)
  • Cloud Support Engineer (£28,000 - £40,000)

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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