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  • Level 3 Diploma in Health and Social Care + Care Certificate Standards (1 to 16) Course

    IOMH
    2845+ Authentic Review! Free{Observation Skills, Safeguarding Children, Care Planning} Course| Free Certificate+MCQ Exam
    • 15,054 students
    • Online
    • 15.4 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 2850+ Positive Reviews from Students! ★★★ 5-in-1 Exclusive Level 3 Diploma in Health and Social Care + Care Certificate Standards (1 to 16) Course Package! What's New? {Updated: Dec. 2025} The course aligns with guidelines from Health Education England, Skills for Care, and S …
    Save 32%
    £19 £28
  • Microsoft Office Skills (Microsoft Excel, Word, PowerPoint) Administration & Office Skills

    NextGen Learning
    10 in 1 Complete Package | Level 7 QLS Endorsed & CPD Certified Video Training | FREE Reed Certificate | Lifetime Access
    • 10,010 students
    • Online
    • 33.5 hours · Self-paced
    • Certificate(s) included
    • 230 CPD points
    • Tutor support
    Great service
    Highly rated
    Updated On: July 2025 The Most Convenient Way to Boost Your Confidence And Learn Microsoft Office Skills (Microsoft Excel, Word, PowerPoint, Outlook, Access, IT, Functional Skills, Administration & Office Skills Inside And Out—Quickly, No Travel or Classes. Designed to help …
    Save 13%
    £19 £22
  • Teaching Assistant Level 1, 2 & 3 +Early Years, SEN, Primary Teaching & Child Care Diploma

    Training Edge
    "110+ 5-STAR rating" | 5 Courses +5 PDF Certificate | CPD CERTIFIED | 14 Day Money Back Guarantee | 100% Pass Rate
    • 328 students
    • Online
    • 13 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Teaching Assistant Level 1, 2 & 3 + Early Years, SEN Teaching, Primary Teaching & Child Care Bundle Get instant online access to this comprehensive bundle designed to boost your skills and career in education and childcare. Study at your own pace, track your progress, and …
    Save 81%
    £19 £100
  • Level 5 Diploma in Health and Social Care with Care Certificate Standards (1 to 16)

    Academy for Health & Fitness
    QLS Endorsed! 7 Course (150+ Topics) Bundle + Free CPD Certificate, SID & Assessment| 300 CPD Points| Lifetime Access
    • 3,186 students
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Highly rated
    Updated On: Dec 2025 The Level 5 Diploma in Health and Social Care course's curriculum has been aligned with the standards and guidelines formulated by leading healthcare organisations like the NHS, Skills for Care, Health Education England and Skills for Health Are you intereste …
    Save 9%
    £19 £21
  • Xero, Quickbooks, Sage 50 Bookkeeping with Accounting and Finance for Tax, Payroll & VAT

    Training Express Ltd
    10 Free Courses | 370 CPD Points | QLS Endorsed | Free PDF & HARDCOPY Certificate | Lifetime Access | Tutor Support
    • 363 students
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated: 2025] Do you want to manage your own bookkeeping with confidence—or even support others with theirs? Whether you’re a UK small business owner, an aspiring accountant, or simply looking to upgrade your skills in cloud-based software, this all-in-one Xero, QuickBooks, Sa …
    Save 9%
    £19 £21
  • Food Hygiene and Safety Level 3

    Training Express Ltd
    5 Free PDF & Hardcopy Certificate + 4 Free Courses | Institute of Hospitality Endorsed+CPD Accredited |Free Retake Exam
    • 17,161 students
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated December 2025] **Special Offer for Today: Get 4 Free Courses as a Gift** This Level 3 Food Hygiene and Safety course is designed to provide catering and hospitality sector professionals in senior-level roles with the skills, credentials and theoretical knowledge to ens …
    Save 61%
    £19 £49.99
  • Microsoft Excel Complete Course - Beginner To Professional (Updated 2025)

    Janets
    Updated in June 2025 | 5-in-1 CPD Approved Video Training | 60 CPD Points | FREE Reed Certificate | Lifetime Access
    • 10,279 students
    • Online
    • 30.7 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    (Updated in June 2025) Over 1.2 billion people worldwide use Microsoft Excel across various industries. This just gets to show why you master MS Excel NOW! Mastering Microsoft Excel is crucial in today’s data-driven world, where precision and efficiency can make all the differenc …
    Save 17%
    £19 £23
  • Level 2 & 3 Diploma in Health and Social Care + Care Certificate Standards (1 to 16)

    EduXpress
    CPD Accredited| Free: Observation Skills, Care Planning, Mental Health Care & 200 Topics + Certificates | Instant Access
    • 3,875 students
    • Online
    • 17 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    7 in 1 Complete Health and Social Care Package for Aspiring Care Workers with Double Certification from Reed and Edu Xpress Ltd! ***What's New?*** ➥ Latest Update ( December 2025 ) ➥ 2 New Topics Added ➥ Free Student ID Card (Digital) ➥ Free MCQ-Based Assessment with Unlimited R …
    Save 4%
    £19 £19.99
  • Level 2 & 3 Diploma in Health and Social Care Certificate & Healthcare Assistant Course

    NextGen Learning
    11 Topics Bundle! CPD Accredited + QLS Endorsed Diploma + Free PDF Certificate | Instant & Lifetime Access
    • 2,018 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Highly rated
    What’s Special? Latest Update: January 2026 14-Day Money Back Guarantee Free Certificate CPD Accreditation & QLS Endorsement Tutorial Available (New) Lifetime access The UK's Health and Social Care sector is experiencing a notable increase in demand for skilled professionals …
    Save 9%
    £19 £21
  • Level 3 Diploma in Health and Social Care + Care Certificate Standards (1 to 16) Course

    Academy for Health & Fitness
    CPD Accredited | Free Care Planning, Observation Skills, Nursing, Safeguarding, Mental Health Course + Certificate+ Exam
    • 932 students
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Highly rated
    Updated On: Dec 2025 The Level 3 Diploma in Health and Social Care course's curriculum has been aligned with the standards and guidelines formulated by leading healthcare organisations like the NHS, Skills for Care, Health Education England and Skills for Health. According to the …
    Save 9%
    £19 £21
  • Care Certificate Standards (1 to 16) + Level 2 and 3 diploma in Health and Social Care

    Care Skills Training
    Black Friday Offer | 100% Satisfaction Guarantee | Free Certificate Included | Unlimited Access | Expert Tutor Support
    • 1,401 students
    • Online
    • 25.6 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ Trustpilot Review Rating: Over 4.5 out of 5 ★★★ Bundle Courses with this Care Certificate Standards (1 to 16) courses with Health and Social Care Level 2 and 3 Diploma. What’s Special? Latest Update 2025 ) 14-Day Money Back Guarantee 3 FREE Courses Added CPD Accreditation Tut …
    Save 24%
    £19 £25
  • British Sign Language (BSL) Level 1 and 2

    Training Express Ltd
    CPD Certified & QLS Endorsed | 4 Free Courses | Free PDF & Hardcopy Certificate | Free Retake Exam | Lifetime Access
    • 732 students
    • Online
    • 7.6 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated 2025] Understanding British Sign Language (BSL) isn't just a task, but it's a way to convey your thoughts to your near and dear ones who are hard of hearing. In the UK, 1 in 6 adult population is affected by hearing loss, and approximately 1 in every 1000 children …
    Save 9%
    £19 £21
  • First Aid at Work Training

    Training Express Ltd
    4 Free Courses | Level 3 | CPD Certified | Free PDF & Hardcopy Certificates | Free Retake Exam | Lifetime Access
    • 5,874 students
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated 2026] Last Minute Sale! Get 4 Free Courses with Certificate! Knowing first aid at work is a vital skill to have, whether you’re in a workplace environment or at home. It could be a case of saving someone’s life, so it’s never too late to train. Our First Aid at Work cour …
    Save 65%
    £19 £55
  • Food Hygiene Level 2

    Training Express Ltd
    Institute of Hospitality Endorsed | CPD Approved | Free PDF + HARDCOPY Certificate | Free Retake Exam | Lifetime Access
    • 1,552 students
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Highly rated
    **Last Minute Sales: Get a Free Food Allergen Awareness Course as a Gift** Food Hygiene Level 2: CPD Accredited and IOH Endorsed Certificate (Updated 2025) The UK government has established strict laws and regulations to ensure the safety of food, and food businesses must comply …
    Save 34%
    £19 £29
  • PRINCE2® Foundation — Exam Included

    Career Smarter
    Get Project Management Certified with PRINCE2® Foundation — Accredited.
    • 698 enquiries
    • Online
    • 25 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    Great service
    Highly rated
    The PRINCE2® Foundation online course dives into the essentials of one of the world's most widely used project management methods, developed in the UK, it has become a must-have certification for project managers. PRINCE2, which stands for Projects IN Controlled Environments, p …
    Save 21%
    £545 £695
  • Office Administration & Reception (Receptionist) Skills Training - Level 3 Diploma

    Training Express Ltd
    QLS Endorsed | Free CPD Accredited PDF & HARDCOPY Certificate + Free 3 Courses | Free Retake Exam | Lifetime Access
    • 1,963 students
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    Administration & Reception (Receptionist) Training - Level 3 Office skills Diploma with Free CPD-Accredited Certificate! According to the UK government's National Careers Service, there were approximately 2.6 million people employed in different administration as receptionist …
    Save 61%
    £19 £49
  • Advanced Diploma in Digital Marketing (Social Media Marketing, Google Ads, PPC, & SEO)

    Academy for Health & Fitness
    Level 7 QLS Endorsed & CPD Certified| 11 Courses(308 Video Lessons) Complete Package + Free Certificate| Lifetime Access
    • 2,396 students
    • Online
    • 31 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Highly rated
    ***Best Deal of the Market. Only for Today*** What's New? ➥ Latest Updated ( Dec 2025 ) ➥ 5 Latest Topic Added ➥ 5 FREE Courses In today's interconnected world, over 95% of UK-based businesses recognise the paramount importance of online presence. Digital marketing isn't j …
    Save 9%
    £19 £21
  • Care Certificate (16 Healthcare Standards) + Level 2 & 3 Diploma in Health and Social Care

    NextGen Learning
    120 Topics Bundle! 5 Courses Bundle | QLS Endorsed & CPD Accredited + Free Certificate | Unlimited Access
    • 3,548 students
    • Online
    • 17.2 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    Highly rated
    What’s Special? Latest Update: January 2026 14-Day Money Back Guarantee Free Certificate 4 FREE Courses Added CPD Accreditation & QLS Endorsement Tutorial Available (New) Lifetime access In 2026 , the NHS relies on carers who truly understand safe, person-centred practice. …
    Save 9%
    £19 £21
  • Level 1, 2 & 3 Diploma in Food Hygiene and Safety for Catering with HACCP & Food Allergen

    Training Express Ltd
    6 Free Courses | CPD Certified | IOH Endorsed | 7 Free Certificates Included | Lifetime Access
    • 1,800 students
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    Level 1, 2 & 3 Diploma in Food Hygiene and Safety for Catering with HACCP & Food Allergen -- Free Certification -- Free Retake Exam. According to the report, there are approximately 38.8 thousand licensed food restaurants and 8,285 small and medium enterprises in the UK, …
    Save 61%
    £19 £49
  • Microsoft Excel Complete Course - for Beginner, Intermediate & Advanced (Updated 2025)

    Training Express Ltd
    12 Courses Bundle + 12 Free CPD Certificates | 300+ Video Training | 120 CPD Points | Lifetime Access
    • 4,130 students
    • Online
    • 48.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    [ Updated 2026 , Watch Free Preview] Special Deal: Get 47% OFF + FREE PDF & Hardcopy Certificates + Free Microsoft Excel 2021 Course, MS Word, PowerPoint & Access, and more... Microsoft Excel Complete Course - for Beginner, Intermediate & Advanced- CPD Certified and …
    Save 17%
    £19 £23
  • Level 3 Diploma in Health and Social Care + Care Certificate Standards (1 to 16) Course

    EduXpress
    CPD Accredited Diploma| 10 in 1 (100+ Topics) Bundle| Free PDF Certificate & Assessment| Tutor Support| Lifetime Access
    • 150 students
    • Online
    • 3.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    10 in 1 Complete Health and Social Care Program for Aspiring Care Professionals with Double Certification from Reed and Edu Xpress! ***What's New?*** Latest Update ( December 2025 ) 6 Topics Added 4 FREE Topics Added Free Student ID Card (Digital) Free MCQ Based Assessment with …
    Save 9%
    £19 £21
  • CMI Level 7 Diploma in Strategic Management and Leadership Practice

    School of Business & Technology London
    Online learning | Self Paced Course | Study Materials |Tutor Support | Flexible Payment Plan | All Inclusive Fees
    • 450 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    For Leaders Ready to Influence at the Highest Level. The CMI Level 7 Diploma In Strategic Management And Leadership Practice, awarded by Chartered Management Institute is designed for individuals desiring to develop strategic management and leadership practices who will have th …
    Save 49%
    £1,425 £2,849
  • Mental Health First Aid & Wellbeing Certificate

    Training Express Ltd
    4 Free Courses | Free PDF & Hard Copy Certificate | QLS Endorsed & CPD Certified | Free Retake Exam | Lifetime Access
    • 922 students
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated 2025] According to statistics, every 1 in 6 people or 45.8 million (approximately) adults, in the UK experience symptoms of common mental health problems such as anxiety and depression in any given week. Mental health is just as important as physical health. Our Menta …
    Save 9%
    £19 £21
  • HR: Human Resources Management (Employment Law, UK Payroll & Recruitment) Diploma

    Academy for Health & Fitness
    Flash Sale: QLS Endorsed| 250 CPD Point| 6 Courses Package (80 Video Lessons) + Free Certificate| Lifetime Access
    • 2,546 students
    • Online
    • 11.7 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Highly rated
    What's New? ➥ Latest Updated ( Dec 2025 ) ➥ 5 Latest Topic Included ➥ 2 New Courses Added HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 Diploma (QLS Endorsed) “A bad reputation makes hiring 10% more expensive.” YOU, an HR professional, …
    Save 9%
    £19 £21
  • Level 3 Diploma in Designated Safeguarding Lead (DSL) - CPD Certified

    Academy for Health & Fitness
    Level 3 CPD Accredited Diploma | 2 Free Courses | 30+ Premium Topics| 30 CPD Points| Lifetime Access |24/7 Tutor Support
    • 82 students
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Highly rated
    Flash Sale! Don't Let This Deal Slip Away – Enrol Now! Be the change that you want to see in the world! Become a part of a world where every child and vulnerable adult feels safe, protected and heard. A world where their voices aren't silenced and their well-being is paramount. S …
    Save 9%
    £19 £21
  • Deep Tissue Massage Training – 1-Day | CPD & IPHM Accredited

    Lead Academy
    CPD Accredited Classroom-Based 1 day Deep Tissue Massage Training Course | Recognised Certificate | Get Insurance
    • Classroom - Birmingham
    • 8 hours · Full-time
    • Certificate(s) included
    • 11 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited certificate of attendance Free CPD UK Accredited PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Online Course Access Updated Training Materials You …
    Save 25%
    £260 £350
  • Payroll Theory Training (Nationwide)

    Acudemy
    Accredited Course | 0% Interest Free Plan | Updated to latest UK Payroll Legislations
    • 13 enquiries
    • Classroom - Birmingham
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Our UK Payroll Legislation and Compliance course is meticulously crafted for individuals seeking a comprehensive understanding of the core requirements governing payroll in the United Kingdom. Whether you’re a seasoned professional or just starting out, this 2-day programme will …
    Save 18%
    £649 £800
  • Sage Payroll Training (Nationwide)

    Acudemy
    Sage Accredited | Includes Free Sage Payroll Licence | 0% Interest Free Plan
    • 22 enquiries
    • Classroom - Birmingham
    • 2 days · Full-time
    • Tutor support
    Great service
    Our Sage Payroll Training programme is meticulously designed to empower individuals with the skills needed to navigate this robust payroll package. Whether you’re a novice or seeking to enhance your expertise, this course will demystify Sage software and elevate your payroll mana …
    Save 18%
    £649 £800
  • Payroll Training - Theory combined with Sage Payroll (Nationwide)

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Virtual Live Classroom | 0% Interest Free payments available
    • 20 enquiries
    • Classroom - Birmingham
    • 4 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our 4-day Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, t …
    Save 27%
    £649 £900
  • TFL PCO Licence, B1 English and SERU Training, Online Course

    Canary Wharf Academy
    Tutor Support I Practice Class I Mock Test I UK Cheapest Fees I Training And Mock Test
    • Classroom - Slough
    • Part-time
    • Tutor support
    Great service
    B1 English and SERU Training: Need your PCO licence? Our B1 English and SERU training prepares you for Transport for London’s mandatory requirements—helping you pass your assessments with confidence! Why This Course? To get or renew your Private Hire Driver (PCO) licence, TFL req …
    Save 19%
    £170 £210
  • Phlebotomy & Venipuncture for Healthcare Assistant - Phlebotomy Online Course

    Inspire London College Ltd
    Phlebotomy, Level 3 Certificate in Phlebotomy I 40 CPD Credits I Class Based Training
    • 190 students
    • Classroom - Southall
    • 1 day · Full-time
    • 40 CPD points
    • Tutor support
    Great service
    Level 3 Certificate in Phlebotomy – CPD Accredited | 40 CPD Credits | Practical & Theoretical Training COVID-19 Update: We are open and operating in compliance with all COVID-secure guidelines to ensure the safety of our learners and staff. Want to start a rewarding career i …
    Save 44%
    £100 £179
  • Accounts Assistant Training Course

    Centre of Accountancy
    112 CPD Points | Free Certificate | Full Recruitment Support | Tutor Support
    • 10 enquiries
    • Classroom - West London
    • 112 hours · Part-time or full-time
    • Certificate(s) included
    • 112 CPD points
    • Tutor support
    Great service
    Highly rated
    Are you looking for an accounting job or take your accounting skills to the next level? Look no further! Our Practical Accounting Course is the perfect solution. Our course will provide you with the real-world knowledge and hands-on experience you need to become a successful acco …
    Save 47%
    £199 £380
  • Sage 50, Quickbooks, Xero Bookkeeping with Accounting and Finance for Payroll & VAT

    Centre of Accountancy
    112 CPD Points | Free Certificate | Full Recruitment Support | Tutor Support
    • Classroom - West London
    • 112 hours · Part-time or full-time
    • Certificate(s) included
    • 112 CPD points
    • Tutor support
    Great service
    Bookkeeping and Data Entry are basic requirements for all organisations, since these need to be fed into Obligatory Compliance by Regulatory Bodies such as HMRC and Companies House. This obligation for Compliance creates an opportunity in the job market for candidates looking to …
    Save 50%
    £126 £252
  • Xero Software Training

    Centre of Accountancy
    Xero Bookkeeping | Xero Software
    • 52 enquiries
    • Classroom - West London
    • 4 weeks · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Xero Software Training: In recent years Cloud Based Technology has gained momentum in the Accounting Industry. Cloud Based Accounting Software takes away the need for the software to be installed on the computer, in fact any internet browser is enough for the application to run …
    Save 40%
    £228 £380
  • Payroll Management Training

    Centre of Accountancy
    Practical Payroll training delivered by ACCA qualified accountants
    • Classroom - West London
    • 4 weeks · Part-time or full-time
    Great service
    Are you looking for an payroll job or professional experience to take your overall skills to the next level? You might have various accountancy qualifications, but without practical exposure in an accountancy firm’s environment & software knowledge its very hard to start your …
    Save 30%
    £490 £700
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologies™ support individuals in getting organised, staying focused, increasing productivity, opt …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    Save 34%
    £387 £595
    • 39 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologies™ enable receptionists to make a positive and welcoming impression while effectively managi …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologies™ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ enable individuals to boost productivity, enhance efficiency, develop team member …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
    Save 34%
    £387 £595
    • Classroom - Central London
    • Full-time
    Live chat is the fastest-growing support channel and the most popular form of communication. Hamilton Mercer’s Service Methodologies™ equip professionals with the skills to handle live chat interactions effectively, ensuring customer satisfaction, brand consistency, and operation …
    Save 34%
    £387 £595
    • Classroom - Central London
    • Full-time
    We live in a ‘VUCA’ world – one filled with Volatility, Uncertainty, Complexity, and Ambiguity. In such an environment, emotional resilience is essential for boosting both personal well-being and professional success. Hamilton Mercer’s Service Methodologies™ provide people with p …
    Save 34%
    £387 £595
    • Classroom - Central London
    • Full-time
    Poor expectation management is a major contributor to workplace stress, customer dissatisfaction, and reduced productivity. Hamilton Mercer’s Service Methodologies™ provide professionals with proven strategies to proactively manage customer expectations while building confidence …
    Save 34%
    £387 £595
    • Classroom - Central London
    • Full-time
    According to anger management statistics, 64% of people believe society is becoming angrier, expressing growing concern about rising anger levels in communities. Dealing with aggressive individuals in the workplace can be stressful and even dangerous.
    Save 34%
    £387 £595

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