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  • TFL PCO Licence, B1 English and SERU Training, Online Course

    Canary Wharf Academy
    Tutor Support I Practice Class I Mock Test I UK Cheapest Fees I Training And Mock Test
    • Classroom - Slough
    • Part-time
    • Tutor support
    Great service
    B1 English and SERU Training: Need your PCO licence? Our B1 English and SERU training prepares you for Transport for London’s mandatory requirements—helping you pass your assessments with confidence! Why This Course? To get or renew your Private Hire Driver (PCO) licence, TFL req …
    Save 19%
    £170 £210

  • Payroll Theory Training (Nationwide)

    Acudemy
    Accredited Course | 0% Interest Free Plan | Updated to latest UK Payroll Legislations
    • 13 enquiries
    • Classroom - Birmingham
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Our UK Payroll Legislation and Compliance course is meticulously crafted for individuals seeking a comprehensive understanding of the core requirements governing payroll in the United Kingdom. Whether you’re a seasoned professional or just starting out, this 2-day programme will …
    Save 20%
    £800 £1,000

  • Sage Payroll Training (Nationwide)

    Acudemy
    Sage Accredited | Includes Free Sage Payroll Licence | 0% Interest Free Plan
    • 22 enquiries
    • Classroom - Birmingham
    • 2 days · Full-time
    • Tutor support
    Great service
    Our Sage Payroll Training programme is meticulously designed to empower individuals with the skills needed to navigate this robust payroll package. Whether you’re a novice or seeking to enhance your expertise, this course will demystify Sage software and elevate your payroll mana …
    Save 11%
    £800 £900

  • Payroll Training - Theory combined with Sage Payroll (Nationwide)

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Virtual Live Classroom | 0% Interest Free payments available
    • 22 enquiries
    • Classroom - Birmingham
    • 4 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our 4-day Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, t …
    Save 10%
    £900 £1,000

  • Phlebotomy: Level 3 Certificate in Phlebotomy

    Inspire London College Ltd
    Phlebotomy Part 1 | Phlebotomy | 40 CPD Credits I Class Based Training
    • 190 students
    • Classroom - Southall
    • 1 day · Full-time
    • 40 CPD points
    • Tutor support
    Great service
    Level 3 Certificate in Phlebotomy – CPD Accredited | 40 CPD Credits | Practical & Theoretical Training The Level 3 Certificate in Phlebotomy is a CPD-accredited phlebotomy course designed to provide you with the practical skills and professional knowledge required to begin a …
    Save 44%
    £100 £179

  • ILM Level 7 Diploma in Executive & Senior Level Coaches & Mentors

    The Learning and Development Company
    2 Days In-person element + 121 Support + 368 hours total self study time
    • New course!
    • Classroom - Teddington, Middlesex
    • 18 months · Part-time
    • Regulated qualification
    • Exam(s) included
    Leading with Impact: Building Strategic Coaching Skills Coaching enables senior leaders to drive transformation by guiding their teams through complexity and building long-term capability. In a world where challenges are increasingly complex, coaching helps leaders unlock collect …
    Save 20%
    £2,795 £3,495

  • Highfield Level 2 Award for Door Supervisors - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included + Free Re-sits
    • 12 enquiries
    • Classroom - Luton, Bedfordshire
    • 6 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 25%
    £300 £400

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    Save 34%
    £387 £595

  • Professional & Persuasive Email Writing - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologiesâ„¢ assist individuals in crafting well-structured emails that are visually appealing and, m …
    Save 34%
    £387 £595

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    Save 34%
    £387 £595

  • Effective Time Management Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologiesâ„¢ support individuals in getting organised, staying focused, increasing productivity, opt …
    Save 34%
    £387 £595

  • Essential Assertiveness Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    Save 34%
    £387 £595

  • Professional Receptionist

    Hamilton Mercer
    • 40 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologiesâ„¢ enable receptionists to make a positive and welcoming impression while effectively managi …
    Save 34%
    £387 £595

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    Save 34%
    £387 £595

  • Effective Communication Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologiesâ„¢ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
    Save 34%
    £387 £595

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    Save 34%
    £387 £595

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologiesâ„¢ enable individuals to boost productivity, enhance efficiency, develop team member …
    Save 34%
    £387 £595

  • Effective Complaint Handling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologiesâ„¢ empower individuals to take ownership of complaints, adjust communication s …
    Save 34%
    £387 £595

  • Service-Focused Selling

    Hamilton Mercer
    • Classroom - Central London
    • Full-time
    Every customer interaction is an opportunity to sell oneself through exceptional service while promoting products or services. Hamilton Mercer’s Service Methodologies™ equip professionals with service-focused sales techniques that create genuine value in every interaction.
    Save 34%
    £387 £595

  • Professional Live Chat Conversations

    Hamilton Mercer
    • Classroom - Central London
    • Full-time
    Live chat is the fastest-growing support channel and the most popular form of communication. Hamilton Mercer’s Service Methodologiesâ„¢ equip professionals with the skills to handle live chat interactions effectively, ensuring customer satisfaction, brand consistency, and operation …
    Save 34%
    £387 £595

  • Building Emotional Resilience

    Hamilton Mercer
    • Classroom - Central London
    • Full-time
    We live in a ‘VUCA’ world – one filled with Volatility, Uncertainty, Complexity, and Ambiguity. In such an environment, emotional resilience is essential for boosting both personal well-being and professional success. Hamilton Mercer’s Service Methodologiesâ„¢ provide people with p …
    Save 34%
    £387 £595

  • Expectation Management Skills

    Hamilton Mercer
    • Classroom - Central London
    • Full-time
    Poor expectation management is a major contributor to workplace stress, customer dissatisfaction, and reduced productivity. Hamilton Mercer’s Service Methodologiesâ„¢ provide professionals with proven strategies to proactively manage customer expectations while building confidence …
    Save 34%
    £387 £595

  • Managing Aggressive People

    Hamilton Mercer
    • Classroom - Central London
    • Full-time
    According to anger management statistics, 64% of people believe society is becoming angrier, expressing growing concern about rising anger levels in communities. Dealing with aggressive individuals in the workplace can be stressful and even dangerous.
    Save 34%
    £387 £595

  • Conversations with Vulnerable Customers

    Hamilton Mercer
    • Classroom - Central London
    • Full-time
    With nearly half of all UK adults exhibiting one or more characteristics of vulnerability, representatives must skilfully navigate conversations with customers facing financial, emotional, health, or other challenges. Hamilton Mercer’s Service Methodologiesâ„¢ equip representatives …
    Save 34%
    £387 £595

  • Sage Payroll Training (Classroom)

    Acudemy
    Sage Accredited | Includes Free Sage Payroll Licence | 0% Interest Free Plan
    • 19 enquiries
    • Classroom - Central London
    • 2 days · Full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Great service
    Our Sage Payroll Training programme is meticulously designed to empower individuals with the skills needed to navigate this robust payroll package. Whether you’re a novice or seeking to enhance your expertise, this course will demystify Sage software and elevate your payroll mana …
    Save 12%
    £700 £800
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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