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  • Advanced Communication Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Central London
    • 2 days · Part-time
    • Tutor support
    You tend to find the issue between mangers and their team is a lack of communication, usually staff will feel their managers haven’t communicated with them effectively which can create more problems. With communication comes a skill and this skill should be taught across your org …
    £780
  • Leading High Performing Teams

    ATA (Asset Training Academy) LTD
    • 13 enquiries
    • Classroom - Central London
    • 2 days · Part-time
    • Tutor support
    If your role requires you to lead and manage high performing teams to achieve company objectives, targets and goals, we offer a two day leadership programme. This programme will give you, the supervisor, team leader or manager the necessary skills, knowledge and confidence to lea …
    £750
  • Delivering Presentations

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 10 enquiries
    • Classroom - Central London
    • 2 days · Part-time
    • Tutor support
    If you already have experience in delivering presentations then this 2 day delivering presentations course is ideal for you and will help you to enhance your existing skills to a more professional and advanced level. Your exsiting delivering presentations skills will be refreshed …
    £750
  • Change Management Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • 23 enquiries
    • Classroom - Central London
    • 1 day · Part-time
    • Tutor support
    For many of us the idea of change frightens us, it takes us from our comfort zones and throws us into something completely new, which is scary. It’s important we learn how to manage change in the most effective way so we are able to deal with this situation professionally and app …
    £390
  • Managing Performance Training Course

    ATA (Asset Training Academy) LTD
    Classroom & online course with study materials, tutor support and Certificate of Acheivement included
    • 15 enquiries
    • Classroom - Central London
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Managing other peoples performance and their appraisals can be a very difficult task and requires the correct knowledge on how to monitor, motivate and improve your team. The 2-day Managing Performance Training Course is highly participative and considers many of the differen …
    £780
    • 57 enquiries
    • Classroom - Central London
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    The Knowledge Academy is the largest training provider of PRINCE2 Practitioner courses. The project management certificate is the most advanced level of the PRINCE2 methodology and will help you to enhance your skills within project management. As a fully accredited training or …
    Enquire for pricing
    • Classroom - Central London
    • Full-time
    Every customer interaction is an opportunity to sell oneself through exceptional service while promoting products or services. Hamilton Mercer’s Service Methodologies™ equip professionals with service-focused sales techniques that create genuine value in every interaction.
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologiesâ„¢ empower individuals to take ownership of complaints, adjust communication s …
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    £387 £595
    • Classroom - Central London
    • Full-time
    According to anger management statistics, 64% of people believe society is becoming angrier, expressing growing concern about rising anger levels in communities. Dealing with aggressive individuals in the workplace can be stressful and even dangerous.
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    £387 £595
    • Classroom - Central London
    • Full-time
    We live in a ‘VUCA’ world – one filled with Volatility, Uncertainty, Complexity, and Ambiguity. In such an environment, emotional resilience is essential for boosting both personal well-being and professional success. Hamilton Mercer’s Service Methodologiesâ„¢ provide people with p …
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    £387 £595
    • Classroom - Central London
    • Full-time
    Live chat is the fastest-growing support channel and the most popular form of communication. Hamilton Mercer’s Service Methodologiesâ„¢ equip professionals with the skills to handle live chat interactions effectively, ensuring customer satisfaction, brand consistency, and operation …
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    £387 £595
    • Classroom - Central London
    • Full-time
    Poor expectation management is a major contributor to workplace stress, customer dissatisfaction, and reduced productivity. Hamilton Mercer’s Service Methodologiesâ„¢ provide professionals with proven strategies to proactively manage customer expectations while building confidence …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologiesâ„¢ enable individuals to boost productivity, enhance efficiency, develop team member …
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    £387 £595
    • Classroom - Central London
    • Full-time
    With nearly half of all UK adults exhibiting one or more characteristics of vulnerability, representatives must skilfully navigate conversations with customers facing financial, emotional, health, or other challenges. Hamilton Mercer’s Service Methodologiesâ„¢ equip representatives …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologiesâ„¢ assist individuals in crafting well-structured emails that are visually appealing and, m …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
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    £387 £595
    • 39 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologiesâ„¢ enable receptionists to make a positive and welcoming impression while effectively managi …
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    £387 £595
  • AI for Executive Assistants

    Pitman Training Essex and Suffolk
    • 27 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Tutor support
    This one-day training course is designed for Executive Assistants (EAs) who are keen to harness the potential of Artificial Intelligence (AI) to enhance their productivity and effectiveness. Through a combination of theoretical insights and practical exercises, participants will …
    £479
  • Better Business Travel - PA Masterclass

    Pitman Training Essex and Suffolk
    Classroom based course with study materials and reference tools included.
    • Classroom - Central London
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    This one-day workshop is designed to elevate your skills in booking global business travel arrangements! As personal assistants, your role in managing and coordinating business travel is pivotal to the smooth running of your organisation's operations. This workshop aims to provid …
    £399
  • Understanding Business Accounts

    Pitman Training Essex and Suffolk
    Online course with study materials and tutor support included.
    • Classroom - Central London
    • 7 hours · Part-time
    • 9 CPD points
    • Tutor support
    This course is designed to help you understand the principles of business accountancy. Comprising five topics, our business accounts training is designed to help you understand balance sheets, profit and loss (P&L) accounts including stock-taking, depreciation, capital and re …
    £399
  • Finance for Non-Finance Managers

    Pitman Training Essex and Suffolk
    Online course with practical exercises, tutor support and final exam included.
    • Classroom - Central London
    • 7 hours · Part-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    For a business, nothing is more important than its finances. This course is designed to provide business owners and managers with a good understanding of business accounts – essential for managing your businesses performance, cash flow, budgets and financial health.
    £399
  • Introduction to Management

    Pitman Training Essex and Suffolk
    One-day workshop with study materials, tutor support and refreshments included.
    • 14 enquiries
    • Classroom - Central London
    • 7 hours · Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Management is a one-day activity designed to support supervisors or managers who are newly appointed or who have had no formal training, to establish themselves, enhance credibility in their role and get results from their team.
    £399
  • Marketing Essentials

    Pitman Training Essex and Suffolk
    Classroom based workshop with study materials and tutor support included.
    • Classroom - Central London
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Our Marketing Essentials course has been developed to give an insight to those new to marketing, an understanding of the concepts and processes involved in how a company effectively places itself and its products in the marketplace.
    £399
  • Intro to Event Management

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Central London
    • 50 hours · Part-time or full-time
    • 50 CPD points
    • Tutor support
    Priceless for anyone involved in organising events, the training within this award brings together all the elements you need to produce memorable, stress-free, successful events.
    £1,499
  • Professional Executive PA Diploma - Accelerated Learning

    Pitman Training Essex and Suffolk
    Intensive classroom based course to fast track your career.
    • 16 enquiries
    • Classroom - Central London
    • 20 weeks · Full-time
    • 380 CPD points
    • Tutor support
    • Job guarantee programme
    If you’re looking to advance your career towards a Senior Personal Assistant or Executive Assistant role, this is a great programme to launch your career. Having a skillset that includes financial understanding and knowledge is essential if you want to fully support senior te …
    £5,999

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