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Building Emotional Resilience
Hamilton Mercer

Summary

Price
Save 34%
£387 inc VAT (was £595)
Offer ends 29 September 2026
Study method
Classroom
Duration
Full-time
Qualification
No formal qualification

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Location & dates

Location
Start date
End date

02/06/2026
02/07/2026

End date: 02/07/2026

Additional info: 9.15am - 4.30pm

Address
20 Mercer Street
Covent Garden
London
WC2H9HD
United Kingdom
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05/08/2026
05/08/2026

End date: 05/08/2026

Additional info: 9.15am - 4.30pm

Address
20 Mercer Street
Covent Garden
London
WC2H9HD
United Kingdom
View on Map

08/10/2026
08/10/2026

End date: 08/10/2026

Additional info: 9.15am - 4.30pm

Address
20 Mercer Street
Covent Garden
London
WC2H9HD
United Kingdom
View on Map

Overview

We live in a ‘VUCA’ world – one filled with Volatility, Uncertainty, Complexity, and Ambiguity. In such an environment, emotional resilience is essential for boosting both personal well-being and professional success.

Hamilton Mercer’s Service Methodologies™ provide people with practical tools and strategies to build and strengthen emotional resilience so they can thrive in challenging times.

Description

Learning Objectives

Upon completing this course, learners will be able to:

  • Recognise resilience traits and apply strategies in a fast-paced VUCA world.
  • Identify stress types, their impact on performance, and techniques to sustain peak performance.
  • Transition seamlessly between interactions without emotional carryover.
  • Apply coping techniques, conditioning, and mindset shifts to stay focused and adaptable.

Return on Investment

Performance outcomes include:

  • Enhanced emotional capacity to protect staff from stress and burnout.
  • Sustained performance under pressure (focus and decision-making).
  • Protect staff from stress and burnout.
  • Increased adaptability to change, innovation and creative problem-solving.
  • Lower absenteeism, sick leave and staff turnover.
  • Positive workplace culture and team dynamics.

Who is this course for?

This course is designed for people of all experience levels and seniority exposed to pressured and potentially stressful encounters and situations at work.

Requirements

Learners do not require any prior qualifications to enrol on this Building Emotional Resilience Course.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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